汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
' f! F' Y+ O% W6 n: ]Working Location：Canada-Ontario-Toronto
Language: English
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岗位名称：客服代表
/ A8 w% n( D# `- z, e2 |" N企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
) g: r/ u& m8 G2 O& e+ _语言要求：英语
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How To Apply
HSBC only accepts the official application via the following link.
- S# U. [% }  q  u8 o# E2 |: M( q" D点击申请-Click here to apply
5 v. C; P) Y7 A+ ?" R* T, c6 K如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。
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Knowledge & Experience / Qualifications:
: k3 j/ y9 Z$ I: I* |- Secondary school graduate
& e4 t+ _+ O% w/ @0 j0 Z' h9 y- Minimum 6 months experience in a related role.
- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
5 q2 k' L* d7 G  }) p: @- Ability to learn and operate new software and technology.
7 C0 O. F6 _# o. s9 G7 W& O- x- Detailed orientated with good time management and organizational skills.
  c& O( w/ a4 ?9 Z# K' Y1 i# `. ?- Ability to multi-task, and work independently.
6 w% A8 H% Z- M! j- Professional appearance and attitude.
7 C! J. g) v( N) k* [0 N; `. }- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
9 e& A. Z2 M8 c, w8 H/ T* O+ b6 f- Cantonese and Mandarin language skills an asset.