汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
Language: English

岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
4 h- w; ]! d$ n- |! _语言要求：英语

How To Apply
HSBC only accepts the official application via the following link.
点击申请-Click here to apply
如何申请
# ]/ S/ K2 c2 n) hHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
  y) m- \- s# U4 h0 }# f6 g不接受电话或者邮件申请，点击以上链接申请。

$ B2 k  v8 @, P9 l+ c% \' Y4 EKnowledge & Experience / Qualifications:
- Secondary school graduate
- Minimum 6 months experience in a related role.
+ n, M- z' b6 j0 F" T$ c- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
$ [! S! Q  l5 ^$ `, W% j) `! r- Ability to multi-task, and work independently.
- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
% [" @2 B4 W, X6 C- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
: T! q' t1 {: A( }- M) M1 C' r8 z- Some experience with conflict resolution required.
, M5 t: D1 V& s( [1 l) |) d- Cantonese and Mandarin language skills an asset.