Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

) [1 q# `4 x+ ~& J; }Type: Full Time
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9 N; o- J2 V7 f3 a( _. sCompany Address:

' y5 q7 Q5 I9 t8 UHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

Job Description
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" i. q0 b; N+ b% f( M9 RRequirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
$ k' a: z: X7 E* x- Thinking and working logistically,  responsibly, independently, accurately and timely.
4 \  D3 p* h( ?$ p& o# X6 v) m- Excellent written and verbal communication skills.
5 T! \5 _0 G$ X; `0 l3 i- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
7 w, `* g/ B1 T6 l+ ~- Could handle high pressure work and cold calls.
7 c+ ~! i0 m: b: x3 T; j- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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7 D; s( Y* y5 s& w( qJob Duties:

I.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
9 X2 l/ j4 T. O" ~: q4 [- Order/Data entry Accuracy in time manner
& }+ U+ m( m& H- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
+ G! r0 m0 @$ K  _2 g/ Z- Follow up and report about order status
8 {' q3 a' V8 p8 o( D' T- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
8 I; k4 Z4 b  e6 d- Point of contact with Factory in China
. ^# \5 s2 l$ E& H% Q- Check Customer credit and fill backorders accordingly
( |/ a9 T( }3 k1 @: N9 w1 E- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
" g- u! N3 M! K* W- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
3 M, H4 o5 \' G' n# T- EDI accounts related work and others as required

% p6 W, m# u! L$ b% g- t5 mII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
: b2 E$ ?. I7 |6 V9 g- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
* @2 {% T+ z  Y( i2 d% H- Support monthly summary of transporter scorecard reports along with tracking metrics.
  f. L  U. o0 T- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
8 C9 N% S% V1 N0 m, }. U8 {% S3 L- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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( W0 c& ?7 Y6 y: {III.        Others:
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( ]3 k; S$ ^6 ^" H' ?' S- Respond to customer & Internal team’s inquiries and ability to solve problems
3 I( w, F2 O" Z, K2 \* t3 @/ ]. T- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
, l) J' t* N. _0 W+ d! y: s- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
5 A8 f$ u1 \% |/ P2 H; L- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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6 V) b4 K+ b% E. N. PPlease submit your resume to info@hapetoys.com, thank you!

33118188

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