Hape International Inc.

33118188

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2 @" Y  p) A4 e; {, O' N) pPosition: Hape Order Processing & Logistic & Inventory Coordinator
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5 j) g3 m. p& V/ c$ N2 hType: Full Time

2 s: l% {* ?: J% \5 M" P1 d- hCompany Address:

HaPe International Inc
" m. r6 T* G3 \+ w" V199 Pembina Road – 2nd Floor
# V  E. T% Z3 Z" oSherwood Park, AB
T8H 2W8

Job Description

2 z( T  V* ]2 \; y1 |( ^8 k+ mRequirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
$ Q; t0 F" W2 W& {0 L7 g" b7 ^- Must be detail oriented with the ability to multi-task and strong time management skills
6 R( @7 r5 J# x. m+ a- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
% n5 s+ N8 ~, m, s% m& r- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

8 o0 Z0 I" I5 x5 f5 k9 ^6 U+ TJob Duties:

I.        Order Related

$ p4 U: k2 N( D& B# P+ b. O- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
; Q8 M- a1 v1 s. e  S- p- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
, F" h7 e2 P% I. ]6 ]' D( c' ^- Monitoring shipments, costs, timelines, and productivity.
0 D) m2 r6 \! [- Addressing and resolving shipment and inventory issues independently
/ ]9 u. e3 w& N/ N3 t7 f- W- Submit ASN and invoice on Customer Portal in Time Manner.
* n* @% P8 f* G- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
  X$ ?8 K8 r. I$ f- Point of contact with Factory in China
$ c# a. a6 N% t- Check Customer credit and fill backorders accordingly
6 D8 P) M, X$ x9 y4 L/ @  m: P3 n' |- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
+ k6 S" Q2 _+ ~# b/ [- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
" R4 G8 p: U/ b& d$ t6 w( c' m  r- EDI accounts related work and others as required

" V4 l6 R+ j5 q% I- s) R  HII.        Logistic:

9 E1 U4 J6 r* {3 u! N- Organizing and managing inventory, storage, and transportation.
  h- e& G7 @& ^8 y% W  z- Analyzing and optimizing logistical procedures
# W4 n( O+ }4 x1 [; {. I6 V- Recommend most efficient means of transportation needs and procedures.
" z+ t2 Y: L5 o" K- g- Support monthly summary of transporter scorecard reports along with tracking metrics.
$ D  }8 H' A. n2 X9 z- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
3 ^; e! X" a& M$ n- \! V; R- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
1 g  e8 @% x! J/ d% x- Instruct carrier agents and supervise for ample action and results concerning transportation.
* F0 \. n- l$ z) C: E) }  y- Identify best cost effective procedure of transportation.

III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
3 `6 Z. P! v  h& ?- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
! W7 [# \& [4 p  a3 @- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
+ I8 c) ^' Z5 H9 D- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
$ W3 A" V3 x/ ~; }4 x$ P- Customer Service and other duties as required.
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  l, Q% j# _( }( ]Please submit your resume to info@hapetoys.com, thank you!

33118188

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