Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time

Company Address:
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1 H# Y1 U; J  ~2 A; wHaPe International Inc
199 Pembina Road – 2nd Floor
/ Z, q' n% S3 Q# Y+ u7 USherwood Park, AB
T8H 2W8
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Job Description

Requirements:
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6 M6 q+ g3 a( J) L# _( ~, `! G- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
, q- a4 a, j$ B8 a- a- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
$ ^8 r* D5 N3 s+ g- }- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
8 P0 Z; C0 C1 ?2 i' D+ f& j- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
/ q1 _7 [8 g5 I2 c# y- Could handle high pressure work and cold calls.
' ]/ V2 g( k/ T9 R. V* E3 C3 R- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
8 n3 t: K- ?9 ~" k- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:
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I.        Order Related

- Check order Accuracy in time manner
7 Y' h6 ^9 }2 i/ o, k" m9 ^. ]- Order Acknowledge by email
) G& ~6 r- Y4 I- Order Checking according to guideline
. d/ o1 O+ A) {- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
. j+ r% W7 J* j! i) P- Follow up and report about order status
2 q) y5 q4 T+ N+ z6 }$ L% _5 n- Ensuring the safe and timely pick-up and delivery of shipments.
6 V# Q& ^& Q4 ?. a( d/ I- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
. P. h9 z% E2 |2 g* a6 M8 D- Submit ASN and invoice on Customer Portal in Time Manner.
4 K2 U2 J5 P! j5 o1 C# \+ P) U- Submit weekly inventory update on assigned Portal
- K- g+ i3 z( c( q- Point of contact with warehouse for all related matters
' y- J; W% r- H( b$ ]7 M- Point of contact with Factory in China
- a% @& v: Y" Z! C0 t3 C% e" j- Check Customer credit and fill backorders accordingly
( K$ _0 Y6 z2 }- Communicate with warehouse for shipment shortage
% H% z) q! k% x& Y' ~6 ]- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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7 K' B! h3 M9 z0 {3 o' \* BII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
& ]# q" f, _4 A$ z# T6 ?7 A- Collect scorecard metrics and ensure to persuade changes with suppliers.
6 h" w( R2 k( h- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
* b7 e$ }! Z( D+ O" j5 q4 h- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
2 u& J0 ?& s( J: X$ m7 _- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
) d* Y% f5 e# [1 p% x- Work out Weekly Sales Report
# H9 }9 D6 W. d3 B& m% V- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
* n1 L$ w5 f; p- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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