Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

9 l% J( L; ^" PType: Full Time

Company Address:
' U4 s* g  d1 Z; r/ u
HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
, S$ _, j9 @4 }( F
8 ?: T) ]3 ^" SJob Description

6 s# ~$ r& L: k& s2 q- ORequirements:
2 ^: o  I. T! Y6 ~' y* b
- E( w% N  g, h' ^- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
% {3 u/ n% w* T6 C, C- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
( @1 ?4 S% R3 y( A" V- Overtime may be require during Oct – Dec busy season.
( R& B2 t, T: W; W# O' H3 \. P  A- Bilingual in Mandarin and English is required
' Z* p6 l# K! \
Job Duties:
( W2 F: \% G7 w# K( D# ]
2 b( |9 ]' E) S: j* E" b& gI.        Order Related

- Check order Accuracy in time manner
2 ?$ J& {0 t- o4 ^& [& k- Order Acknowledge by email
, S% b  c+ z* Q3 l+ Y! U- Order Checking according to guideline
" F2 b+ H6 X' Z5 `3 g" _9 \5 H- Order/Data entry Accuracy in time manner
2 I/ W% f( m0 Q9 r- Charge Credit Card to approve payment
4 K, ~+ O4 _$ G- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
  g: @* Q, [$ C5 b7 Q- Follow up and report about order status
! X' m% [6 _  K$ D. |$ Z4 D3 h- Ensuring the safe and timely pick-up and delivery of shipments.
2 z: @0 T9 u/ S' y( E' U- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
: Q# M) q) ~9 L: r2 Z$ N4 N- Submit ASN and invoice on Customer Portal in Time Manner.
0 B  u% W0 C) {" o' o# D- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
7 e4 g' I0 O; C4 _9 u3 L- Communicate with warehouse for shipment shortage
: j8 {' s6 g' M+ n! s3 h- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
1 s9 o0 }9 l, X- Analyzing and optimizing logistical procedures
0 u( y1 \! s, o6 h9 D. P+ j- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
8 i* C/ ?1 ?" g; }- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
7 C) y( Y- n9 q0 Z- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
! J+ b9 e( Z9 c9 q& G- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
6 N$ z( z  A) \  S: ]# R
III.        Others:
. _, u6 h- B; @' T5 |/ H7 ?
- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
  y+ N( T( {: {- Work out Sales or Inventory related Reports on Monthly Basis or others as required
: c1 W4 e( Z8 b7 Z8 R; i- Work out Weekly Sales Report
! ^2 l! M# X! @0 O7 G- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
5 W6 V$ ]  w( h- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

3 G  ~2 f' m+ T$ X" `& ~Please submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up