Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

2 f% j* J# `$ s2 d+ L; iType: Full Time
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# Q1 H0 p# H2 _0 q$ R* Q! @* rCompany Address:

HaPe International Inc
" L4 Y& i, B0 H' ?199 Pembina Road – 2nd Floor
Sherwood Park, AB
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Job Description
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Requirements:
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2 e' u- ?& x8 x4 k' ^3 E8 J  u5 T- Carefulness and Accuracy about data checking and data entry.
" X: i: V. h7 j3 G5 b$ q* E: t1 L5 I- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
8 x& ]( @) @9 F+ a) H6 R% v- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
1 W7 c+ v5 W% J/ j1 |1 ~- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
+ u6 m: u2 P/ Y. Z: L: n; c( a9 P- Could handle high pressure work and cold calls.
# \* B* q" [6 y- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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5 g" M5 Y+ E. M0 _. XJob Duties:
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2 a5 t' s1 N9 E) rI.        Order Related
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8 l, p$ n# m+ h5 \9 V- Check order Accuracy in time manner
- Order Acknowledge by email
) m! n. a" X, W# C0 s) X- Order Checking according to guideline
  x0 \0 L& I' W& f/ G/ f6 G- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
1 P7 g: ^6 t3 w" S1 h) |' [3 {! E- Communicate with warehouse if there is any special request or Inventory Shortage
2 q+ a7 E; Y; C/ w, d- Follow up and report about order status
2 X; ~* h$ i+ o- \. {- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
1 y' \: @) `4 r, J- Submit ASN and invoice on Customer Portal in Time Manner.
0 K6 R$ h+ G$ v: n' O+ {7 e+ ~3 V- Submit weekly inventory update on assigned Portal
  l- y. m2 F& |% g- Point of contact with warehouse for all related matters
/ {( b3 ~& C4 g8 Z. s9 ]- Point of contact with Factory in China
6 z, u5 _( I+ F- l0 E- b$ u- Check Customer credit and fill backorders accordingly
9 e& U# j& [6 O% d8 l- Communicate with warehouse for shipment shortage
/ X/ g4 L' X% ?) V! w2 N: X6 A- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
# X# x* w! C& k/ T; [5 m- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
6 A# p1 W0 w7 t) t3 ]0 U( q- EDI accounts related work and others as required

II.        Logistic:
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. s( i. f6 i1 ?- Organizing and managing inventory, storage, and transportation.
( b% m& M+ ]' [( F3 j- Analyzing and optimizing logistical procedures
$ ^! L8 G: \& \- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
% F, w; G  P& b$ ~6 B" J. r- Investigate alternative distribution processes effectiveness for definite customers as required.
* t3 n+ x+ U# Q8 c- Identify sensitive clients and interact special customer requirements with carriers.
& l9 i3 M0 F( P1 L2 v- Develop and present status reports to improve and supervise logistics order performance.
6 K# ]6 J; Y/ _( f( `- Instruct carrier agents and supervise for ample action and results concerning transportation.
7 }; R" F, R1 D9 X- ?& C- Identify best cost effective procedure of transportation.
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III.        Others:

* u. G; V$ a* T- Respond to customer & Internal team’s inquiries and ability to solve problems
* K/ `7 Q) C+ n; F- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
$ x5 Y; X3 Z  k/ B- Update system with Shipping information at order level
* L& H- _) A; k% I, s- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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