Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

  @( B7 k! K) H2 a! q3 FType: Full Time

Company Address:
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HaPe International Inc
* {* M9 H6 q2 M& A" V0 P199 Pembina Road – 2nd Floor
: [* q4 n/ q( ~Sherwood Park, AB
T8H 2W8
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6 i  _' f/ L7 O: H% l8 RJob Description

, e8 \* |" U. E4 hRequirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
' w3 i+ D* M+ G& X4 O" K- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
( \+ i9 I( J% r7 P0 o- x- Excellent written and verbal communication skills.
; z' Q6 S, E' C& T3 {  k: k- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
( `$ }. g4 ?% t! e7 O2 t+ h" z& L+ X- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
7 P) @+ W, H, o) N; A- Overtime may be require during Oct – Dec busy season.
& c; m: R) W# ~. V1 J% _- Bilingual in Mandarin and English is required

; u* {7 p# J% `- LJob Duties:
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I.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
! Q  M( Q# I: O. n9 Q, |  A- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
9 w) ?+ u$ Q7 u$ D9 y, W- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
6 c7 {/ E! ~, x* [- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
2 l4 D# ^* l# [" a) O# D- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
, b" J: N: x' s( _( G. ^- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
$ g! F3 `6 l; _9 [# F' M- Point of contact with Factory in China
' K* S( g1 Y3 I) Z; r5 U9 T) c' m+ g* p- Check Customer credit and fill backorders accordingly
: ]" z% G3 k5 F6 @/ F: ]- Communicate with warehouse for shipment shortage
# ]7 ?- ~" m8 Y- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
7 h+ s+ L4 r( W+ i! L3 w- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

. d* S5 ^2 H! l* iII.        Logistic:
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! }6 P4 ?* [% N& Z- Organizing and managing inventory, storage, and transportation.
! y' t) q9 k- z) s8 C- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
+ I/ f! s7 c6 k6 k- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
7 \, ^8 w) p0 X) w/ [- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
5 m' V" c, I% ^. M" U! {- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
" t5 W" _+ \! I$ E, ^) C+ F- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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0 C2 G9 J+ T7 c6 ^4 SIII.        Others:

2 m5 s9 J; @( }+ C& I' t- Respond to customer & Internal team’s inquiries and ability to solve problems
( d* k. Z- g0 l. l/ B0 r- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
$ o, w) u2 Q3 ?6 x- Work out Sales or Inventory related Reports on Monthly Basis or others as required
0 e3 ~8 x6 k; Y6 W% e5 g- Work out Weekly Sales Report
9 L: }8 S3 W' o: _" M+ t0 n+ }- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
& u; v: x) }2 \8 t/ j6 a% N- @- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
9 m7 e) T) w4 S6 i. P% n0 F( S" s- Customer Service and other duties as required.
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# U0 ^! y& p8 F" ^6 {0 CPlease submit your resume to info@hapetoys.com, thank you!

33118188

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