Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
7 e9 N% Q2 Z" `. A% h% ]Sherwood Park, AB
T8H 2W8
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" d& r& }  g& N" U; wJob Description

0 ]5 |( c/ ?0 m* p4 SRequirements:
4 s; [# v- U: p, s$ Q7 ]
- Carefulness and Accuracy about data checking and data entry.
" @* J; i1 E+ ?- Attendance is key factor
3 o. ]# M( Q: y- Must be detail oriented with the ability to multi-task and strong time management skills
3 G3 V. A1 U$ [' l- g' L: |- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
( K* L6 n% c" ?( q  a2 O. J- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
' _. W+ B, p" z" r. j- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
8 k; o7 D. U2 ]3 ]- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
2 R* \  b9 C  z  N- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

; a8 v3 `% Y! E  K7 XJob Duties:
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5 h) ~* i; ]6 ]" a2 E6 v6 n: A7 pI.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
7 P9 L* X  _# p* r- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
& O% c) H% p  E2 F' I7 Y: K  G- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
( J- z$ _5 |% q9 [8 s- Submit ASN and invoice on Customer Portal in Time Manner.
: F/ D1 ]" y4 G2 ^: h- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
  d; d. R8 M1 e2 F4 U2 }1 M5 f- Check Customer credit and fill backorders accordingly
9 U* ^/ ^7 q) U, x! w- B- Communicate with warehouse for shipment shortage
' N! _: k* j7 Z3 {# |. F& c( ]- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
# i: p8 A1 T3 B3 j9 [# e- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
) M; O7 K7 b, J- EDI accounts related work and others as required

) v& o5 F6 w5 b6 \II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
; P4 i) G3 v: U; X- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
9 R( v. Q. N# W* b$ ]) E  a- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- t' v! N% ]( p9 f- Identify sensitive clients and interact special customer requirements with carriers.
, ^; j+ y$ H5 d5 T- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
5 q' T$ F5 w8 U( m+ I  C" k4 V& n- Identify best cost effective procedure of transportation.

/ p' D; {. T+ d& P1 N# N% Y& ], NIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
+ q; J4 x' H  z8 |" k5 w7 I5 K- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
6 [# ]7 S! \, e! D9 x0 {" g- Update system with Shipping information at order level
1 o! }" w/ g) f3 a0 d- Assist Auditing’s request for Order Processing related procedures
* t9 X% K5 v3 v2 F8 a- Customer Service and other duties as required.

9 d, P) K& g* D5 S) [Please submit your resume to info@hapetoys.com, thank you!

33118188

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