Hape International Inc.

33118188

1 O! ?' x7 H- J! |+ @
' z: E, ^# s+ zPosition: Hape Order Processing & Logistic & Inventory Coordinator

. k) i, }% d4 l8 DType: Full Time
% E- Z: d8 f. S8 V* C0 b+ C
0 y/ t' s/ e7 e! Y6 OCompany Address:
6 D2 b* E3 i8 l' n8 v
HaPe International Inc
' x4 t. j+ R. A+ p199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

: `' u/ ~+ ^: r. g3 uJob Description
7 h9 @" S2 ~5 E% U' V5 ~( o
Requirements:

$ l, p. I/ Y7 ?+ p3 K; Q1 {% B6 _- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
3 n% @$ x1 O, B# g" ]! y- Must be detail oriented with the ability to multi-task and strong time management skills
% |: ]$ u2 O/ H( P- Thinking and working logistically,  responsibly, independently, accurately and timely.
4 [4 a; }( o- Z$ h- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
, t8 H4 T- s9 H7 B2 Z- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
7 y, r$ ^4 W9 n- Overtime may be require during Oct – Dec busy season.
- |+ [, a( s( L' z5 K- Bilingual in Mandarin and English is required
2 l# e$ c- T, k9 B" W7 B9 }1 _
Job Duties:
/ H) e& ]  X+ N, M( F
I.        Order Related
5 y/ ?3 P4 f; Y& G
- Check order Accuracy in time manner
- Order Acknowledge by email
0 g$ l3 T" t: a0 s- T% O( I2 @- Order Checking according to guideline
& G& _* U0 b: U$ ^$ z. j- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- K4 i- U0 l5 o1 L' @$ Q% C( j9 ]7 C- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
+ e8 r' w0 H3 J# u- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
; [2 _( K" P3 z# _) w/ l5 X- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
3 h. w9 G! q" t+ _5 @4 l: e  E- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
3 C3 R: s( m" [. n# Y- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

7 r; `" Q) A  X# X* l: zII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
5 Z+ I9 K3 {: X6 l! T& ^4 W- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
( ^# z9 E. P4 V- Support monthly summary of transporter scorecard reports along with tracking metrics.
. T" e1 r/ `0 o6 n3 \5 G( \- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
1 o" _- ^5 h3 n. g. M! N3 m- Investigate alternative distribution processes effectiveness for definite customers as required.
# V+ l- A# M7 Q" R- Identify sensitive clients and interact special customer requirements with carriers.
* I4 i5 t- v& H3 `: h$ k- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
8 P( d6 A" T7 U, [$ _- Identify best cost effective procedure of transportation.

III.        Others:
3 }$ v( s, R+ D9 S* `# k
- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
7 K3 D1 }, C% d+ X+ L) Q- Customer Service and other duties as required.
# j" o3 N3 o# \
Please submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up