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Key Responsibilities:8 E$ m4 h! U8 d K* E2 g, w, M' ]
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.# N* R" ~/ ^: g
• Post advertisement8 V7 X. Q+ S- \! K
• Answer phone calls, and respond to email and walk-in rental enquiries.; z3 ?$ a2 }, a
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.
# O% X% s. P0 Q, s4 T' h' x• Schedule and complete suite/house showings with prospective residents.: g6 \" P( g3 Z0 L
• Enter and set-up guests and new residents in a database. K* \ d! x+ u" T3 C; J& n
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.# ?) ? P, w, h! Y
• Schedule and complete move-in and move-out inspections with residents.$ A3 f/ |1 M% H7 {' Z: K i" T1 v
• Perform route inspections as required.8 d+ s5 C/ j9 m, a2 ^* w V) F
• Assist the Property Manager in administrative tasks as required (security deposits, leases).
) |7 i! J6 {5 ]( X. S- _% `- R0 L; ]• Ensure compliance with the Residential Tenancies Act in all procedures.2 Q- B1 r, ^0 ^* L/ s8 u* u4 S
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
" ~1 c2 r Q O1 e• Ensure local, provincial and federal laws and regulations are being observed within the community.: E4 F$ z+ v; c9 f
# P. N( E$ r0 R0 ~% {, f9 ^; uRequired Skills & Abilities:
f) |5 r4 |/ v2 ^• High school graduate; Post-secondary education is an asset
/ F4 u! Y9 d/ b: L2 g; f8 }• Two years relevant experience in sales, leasing and/or customer service is preferred4 _9 x7 p, t: t; \
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
6 b7 S \+ ~; i0 N1 l5 N• Strong interpersonal and organizational skills
2 h8 q1 T' K, o• Exceptional communication ability, both written and verbal
" L8 A9 J1 N3 N/ h• Must have own vehicle and valid driver’s license$ B* `+ E7 A' d2 ?$ f! g
• Proven customer service and resident relation skills
0 |& V k) y |3 H• Must be flexible and willing to change roles or responsibilities as required
, f, `. E& p, b+ q+ N- U2 }• Security clearance required upon offer of employment
! g# O# W' }* e1 K( V• Must possess a sensational customer service philosophy8 X( ]4 N- Y) o7 u/ i" e
• Highly organized, results oriented and ability to work in a multi-functional team environment. Q2 p' a2 h) u1 k
• WORK AT HOME (Southwest Edmonton only)
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Please email your resume to annagao13@gmail.com0 k& V. [, M* R3 t
Thanks
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