6 X; L/ r0 B0 Y! [! T# D+ M6 W
For utility company, no real benefit for BBB, as company pay fee to BBB, not you or me, but it does not hurt to leave a feedback with BBB. . B' ?- M$ R. b+ c* G4 V
9 O8 Z5 U' p# j* |. PGo to "Alberta Utilities Consumer Advocate"(310-4822) to file complaints for all the billing, contracts and other issues. Action will be taken if there is multiple similar issues. ) u( \" q: a2 y0 R; Q) k4 J! x* ^8 v9 a( x3 p2 H( F
You could also call Service Alberta Consumer Contact Centre @ 1-877-427-4088.