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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
6 C% ^* N+ O' v1 K. o有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
: \! Y+ ?* p! u2 }& |% lWorking in close contact with customers and establishing relationships, providing personalized support and problem solving./ R% p8 a2 j# ]' U, p
Technical support and troubleshooting of client software implementations and customer issues or problems.
; Q6 _5 W7 e+ E9 ], D9 HCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.; m* c. b- b& H
9 R$ q8 `+ d. H; D' XRequirements:
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% c1 M! F* l; o" j7 ?$ u- Advanced computer and technical knowledge
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3 @( b9 u# j; @" r8 Q4 c+ M2 D. d( K- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers% z- d) z. u2 b6 W
9 z4 l1 `+ [* a$ y* }4 [, l- Previous software support experience is an asset
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0 w; J0 Q! L: e# c+ O7 w, a L5 T- Post-secondary education is an asset
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& E- x* s2 j* C6 P$ P- Intermediate knowledge of database and web-based software is recommended
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) A" J: p9 @* m+ e) S9 F- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended v# J8 n7 H' F1 d" L0 A7 u( p
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发表于 2013-9-11 11:32
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