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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net5 {! V! f6 E: G, j1 O- w) k) S
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢! A" }& J7 D0 ^6 j7 @
) x+ V( _7 V+ R( N6 X- @Responsibilities include:
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/ t: v) w6 e* b0 \Working closely with marketing, sales and programmers to facilitate customer system integration.4 c! N' c, g! r
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
- K1 H5 ]7 a" y8 L/ l: VTechnical support and troubleshooting of client software implementations and customer issues or problems.
9 V( m; N6 D! z$ mCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:) t: f }+ b( c0 H; S
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- Advanced computer and technical knowledge
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K M0 x& E/ H, U- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers5 ?/ a, M, Y/ z( _0 c* Q1 }
I7 i; N* B0 ?$ H4 v- K, y8 T- Previous software support experience is an asset
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- Post-secondary education is an asset7 o% p* Y5 d' z5 w% q
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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