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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net6 N: O! F$ d1 y; G) j2 S" A9 j
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
" R% P9 ^ P" K# r2 aWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
: i7 I- Z' H9 t2 ATechnical support and troubleshooting of client software implementations and customer issues or problems.2 C) S f: s: S! j- b( B; C, V6 Q; `: h
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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" E! Q2 r1 J/ p- D) @Requirements:1 W V* M1 V( J1 U# c8 w7 S
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- Advanced computer and technical knowledge5 w/ L% L3 D$ n c/ w
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- Ability to solve complex problems in an efficient way: S' O2 e5 l% d9 k; b7 f
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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: k5 G+ E+ g/ c5 j4 O- Previous software support experience is an asset
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' L w9 Q$ Y" \9 e- G, `- Post-secondary education is an asset$ q* N+ A# E( Y7 N
7 e6 V- g3 J4 E; k$ T+ ^' }- Intermediate knowledge of database and web-based software is recommended6 z1 `' c) C) D+ p3 s
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended4 [& |) ?% O, J: P. e# c$ p
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发表于 2013-9-11 11:32
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