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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net. {6 o8 [4 `/ z+ P/ ~
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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& [/ @1 {" t" mResponsibilities include:0 G) K9 M1 d& l# ~
?0 j" g9 B. l$ ], d2 LWorking closely with marketing, sales and programmers to facilitate customer system integration.# U: M# \6 ~1 p
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
, e2 C' d8 M3 h, ^. N* qTechnical support and troubleshooting of client software implementations and customer issues or problems.: Q6 T4 C R: h* o4 S+ e; |
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.( X' v o4 s' H# u
! ]0 @% E: Q# D: M7 {Requirements:& S) s0 r' ?. F7 f! A5 s5 I3 W x
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- Advanced computer and technical knowledge- E1 ~/ h* J( t
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- Ability to solve complex problems in an efficient way5 h$ z4 W7 @' f/ z# {
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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! K0 f3 l4 `9 s n$ K8 l+ A- Previous software support experience is an asset
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- Post-secondary education is an asset
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8 Z1 t5 @4 \+ Z! w+ h- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended, t% B6 K" Y* m O* [1 K
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发表于 2013-9-11 11:32
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