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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net5 |9 o4 S# {3 P- P. G
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.3 Z& x, k, i" Z, ?/ n
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
; j1 o8 L5 E0 wTechnical support and troubleshooting of client software implementations and customer issues or problems.
+ t B$ g8 h- x3 l+ j O; \& _, DCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.& }, }3 @, N7 V c. X3 }* R# O2 P& g, f
- K) m9 M# Z' P* jRequirements:# P4 n! E# T: x( v1 p* {
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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8 W: [( X1 V% d0 A. V: g6 Z- Ability to communicate in an effective and constructive manner with customers or potential customers# |2 \' _' K" S/ U' P) O& p3 P
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- Previous software support experience is an asset
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! S4 d/ O. b" v9 v5 B X- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended+ h$ V5 A& w( @
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发表于 2013-9-11 11:32
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