 鲜花( 3)  鸡蛋( 0)
|
我公司最近诚招 technical support,待遇不错,公司网站arcsset.net- a6 p. P" k, n+ x
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
( u) }% `9 z3 a5 I7 f
6 r' p, @, G: L# N3 e3 j; m3 SResponsibilities include:6 H/ B, ~! E; j) t# I
# N7 }8 ~% ^$ bWorking closely with marketing, sales and programmers to facilitate customer system integration." V$ k1 Y+ w- ^7 d9 {# @, j% P' R
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
% R/ C* ]" ^; r5 ^1 i$ eTechnical support and troubleshooting of client software implementations and customer issues or problems.
9 a6 G4 G' [0 \Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.( p- T4 z. a9 f* u
: i8 Z3 s: |! NRequirements:
# \& W) ~4 e. c' B% f6 Y* h4 W: H6 ?5 `' h& [' W
- Advanced computer and technical knowledge+ b7 F" h: Y6 E' w( y# X
, k" E& m, w5 f" T- Ability to solve complex problems in an efficient way/ D7 _# Q- ]$ C% u+ {
, K; V' ~: ^2 g
- Ability to communicate in an effective and constructive manner with customers or potential customers) r* |+ {+ Q# o% H0 Y
/ `, ]% t" z' e0 |( c* w2 T! E2 x7 T
- Previous software support experience is an asset
( v/ |4 G6 O$ H" N9 {
0 o! k2 {4 {+ [! R* n1 [/ E- Post-secondary education is an asset
7 f1 Q: M. h% R R
5 Q3 t8 I& c5 D4 V; q! l" [- Intermediate knowledge of database and web-based software is recommended! Z5 I/ J* Z7 Z7 x6 ~0 l* r( b
$ ], {( M7 l/ H5 w6 a# Y% P: I
- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended4 y6 ^, `9 U N
( D. y U% a ?1 ]9 s
|
|