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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net. w) Q- N/ C* x
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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Responsibilities include:9 S% ]1 v0 O2 O: r
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Working closely with marketing, sales and programmers to facilitate customer system integration.1 I: q: X |$ R5 c
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.0 ]2 k, T, Q' p; @# g
Technical support and troubleshooting of client software implementations and customer issues or problems.
) a* v1 a$ O4 Q0 E) b _1 ]: MCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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* t2 B5 q- K! M9 o/ [- a6 f- K6 LRequirements:( ~0 _( R5 q3 e, |& C# ~& t- k
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- Advanced computer and technical knowledge
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* x6 \" q* {# ]8 [7 p- Ability to solve complex problems in an efficient way+ v/ `9 n. A1 z0 A) Y3 j
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- Ability to communicate in an effective and constructive manner with customers or potential customers4 D# _) `1 u4 j, M# P
, v# m8 k0 x) w: W' x. J: k5 q( M- Previous software support experience is an asset
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- Post-secondary education is an asset0 _! q9 d! a; I1 L% M1 D
" a; M9 }1 C" i7 K) n2 ^/ d- Intermediate knowledge of database and web-based software is recommended
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7 L }6 l8 M. `& \9 d `- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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