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警察在2周前通过媒体给市民的警告:8 x: J0 b, s' x9 e( A! v/ z/ S5 D) _
: I: J% t P* Z: MPolice warn of computer scam 8 y" n y3 [8 r! u: @% k
For Immediate Release:16-Oct-2012 @ 8:58 AM 6 p0 ? `: j8 V1 K/ A
MRU #:12R159
, l# k' y* i' K" wEPS File #: 1 c( D8 ~+ Q) W7 B. [; \2 r
The Edmonton Police Service is warning the public about an on-going computer scam known as ransomware. 9 p3 E0 k- N, S9 |6 Q
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" V& }* b' o' L# J% }0 K2 _Ransomware is essentially a threat to your computer unless you pay an external company. ( K$ H2 e% o5 Y! F* N9 g7 c
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Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers. & G5 X3 t7 ^ G& V4 p
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It has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”
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“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.”
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) l! w& \4 `$ d8 KRansomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer. & K+ c" e) u+ G+ m3 Z
* i! ^2 z2 o: P+ E6 fIf you receive one of these messages, please be aware that: : U' n3 K9 _. C) e/ O
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•the ransomware is an attempt to defraud you. / D0 F" i3 B; @$ Q
•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY. - \' h4 L& @, ~
•neither police nor any Canadian government agency would hijack computers in order to obtain money. : e! A% v5 O7 E& S) s4 F2 h1 a5 `
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. ! k! p( _$ `7 o- _
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware.
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To protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection. 2 j; v6 [" d* l6 C
. e3 c+ q% `! y+ SIf you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ 8 [: p6 }8 _- l
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Please contact Noreen Remtulla at (780) 421-3552 for more information.
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