[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
& M6 d3 T# A- B/ i7 FHours of Work: Part-time (21 hours per week)
4 F# A$ w- [5 {# m8 F( MAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

* i4 Z, j$ j2 b  qKey Responsibilities:
  y$ b7 L' y  `# k0 b, G: C•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
; ^; e6 D6 V) ]* {+ O+ e4 Y•        Welcome clients and direct them appropriately
' I# m+ d2 D+ b, E; `+ Z•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
5 V- Y2 Y9 E' j! _- B•        Maintain and update the information boards with upcoming events
5 i1 T9 }. s- t9 d4 D- |•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
+ D/ w! {5 T/ H4 q6 X8 q- W9 p•        Attend meeting and training to stay current on immigrant settlement matters
% p. f" Y/ Z) d4 E; l5 ^  T•        Maintain front counter service files
7 y4 Y7 x9 W8 V/ d; ], C0 e•        Perform general office duties as assigned
! @5 ?% r8 n/ Q2 {- U•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
! z* `& @$ X3 N/ @8 m, J# w•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
( u. v" J- \/ q, E+ i* e- h•        Knowledge of immigrant services

8 d3 d& J& G/ vQualifications:
: L% l' }7 P- h7 x+ O. I/ q•        2-4 years of office and clerical experience
: Z* t3 y, A6 ^8 B) ~8 R9 A•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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6 C3 N0 \2 K: S, G# NPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
: b' ]9 B% ]2 C+ k$ jNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.