[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
, C# _, Q7 h: T$ ~+ d1 NHours of Work: Part-time (21 hours per week)
% R2 t4 x; T, u2 }) Q# z& MAnticipated Start Date: The candidate is required to work immediately

* _! R, z/ d  ^3 H6 u" JPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

# L" ]% d/ E1 y% C1 x( N! O) B$ oKey Responsibilities:
* }# k; D, t* G% l/ E$ |1 i•        Answer incoming calls and route calls to appropriate person
( O3 _% u0 i. ?1 R1 b9 j; v•        Take and deliver messages to the staff of ASSIST
! `: Q5 W. l% n•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
, b; l$ Y1 [3 I4 M2 j•        Maintain and update the information boards with upcoming events
' U% M- Z; I- ~0 R* a•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
% M$ a. x* ]0 y1 B+ M1 u7 c3 H•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
& L" q! y$ j7 Q& \8 ?* F•        Perform general office duties as assigned
4 \6 f' r8 @9 r•        Report to ISP Program Manager

/ u  L. c: n( }; Y2 @! z1 C, QKnowledge, Skills and Abilities Required:
6 O+ l/ Z* h( M- A4 y9 f•        Excellent communication (verbal and listening) on phone and in person
6 N& {8 F$ d& a* g, b/ ], n" O•        Fluent in Mandarin and Cantonese as an asset
- y% o! S: M* N•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
$ `6 U$ M5 d3 `6 D, M. `; j" ]•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
8 a: q% \7 w, S2 L, a% d•        Receptionist or customer service experience in a fast paced environment
& K' M7 V1 }- J" _•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
- }2 f: c) P5 D2 sNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
( Z8 ~3 d2 x8 q+ r) r" pHiring Closed.