[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

7 G6 ^0 f: X+ u) h2 oPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

4 z% L2 m: e, f6 A: B& @+ dPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
# a* x$ K$ ^% L# p* @' s•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
6 G$ O$ X4 P9 n3 h* t•        Order and maintain office supplies for the front counter
; {1 ~' j: U2 z  [( W•        Perform general clerical functions such as photocopying and faxing documents
7 G3 t& [. i  ~•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
! N6 r# R4 e1 [6 X" U# a•        Ability to address multi-task and set priority appropriately
! o: b& X) S* _. v( C+ W•        Sensitive to the needs of immigrants with multicultural backgrounds
1 K4 H* M3 w9 W•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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- `% I; j1 J6 ~Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
6 B( s5 ~" w" Q# d: B•        Demonstrate workplace maturity and professionalism
, Q  }! W2 Z# I4 a; K9 Q- c1 ?, A•        Ability to work well under minimal supervision

8 ~6 r+ I& l+ L: ~  l  b6 nPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.