[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

( D- f1 W/ A' a/ ?Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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' W7 z" y2 @5 c- ~# P; P  HKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
& L* c% ^8 u8 Z0 r; L7 c" Z•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
* k5 P$ M3 e# R) s•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
9 t+ }' B# `& r•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
: e! F' v  W- d•        Keep the reception area tidy and clean
- ]7 \6 x& M" B•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
$ H. A4 o8 W* _3 W+ P8 x, q•        Perform general office duties as assigned
•        Report to ISP Program Manager
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1 c. H2 d% w6 S4 yKnowledge, Skills and Abilities Required:
0 f! w/ u5 r, |! A2 b' s1 A•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
* ^- p8 T$ y% b9 o•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
& `8 Y# e5 _2 q+ t: r•        Ability to work effectively in a fast paced office environment
9 W' ^/ L4 @& j& l2 ]•        Knowledge of immigrant services

9 j" Y2 u6 o- m0 w4 J/ {# c1 sQualifications:
; {, M! S, H- N•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
9 W! z0 C. k1 A9 H  F& I, RHiring Closed.