[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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" g2 U% Z% c2 ^1 ]Position Title:  Receptionist/Immigrant Services Worker
' [  u5 [, ?4 S7 \  p4 @2 x0 b6 SHours of Work: Part-time (21 hours per week)
0 v  j. x2 K3 ~0 M/ @Anticipated Start Date: The candidate is required to work immediately

1 S( d" g4 O# ?, T3 N, Q, DPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

, N: M, h$ ]( ~5 K6 ^$ \; AKey Responsibilities:
! q' Z# l( V2 y/ r5 U•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
. W/ [! X( O5 l: B•        Welcome clients and direct them appropriately
& r9 o0 K0 r; a' j8 O; c' }•        Order and maintain office supplies for the front counter
# t$ f% a! `) q" f( F•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
" }% O% ?* G4 n: H$ g; V  b•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
, Z+ g/ x" u3 }. q9 r4 |% q•        Maintain front counter service files
•        Perform general office duties as assigned
8 o2 z5 K7 ~) I4 @1 U4 W& }•        Report to ISP Program Manager

# T; ^; r" g; M! K# n& WKnowledge, Skills and Abilities Required:
  @" A4 x: ]3 }7 r# F9 ]•        Excellent communication (verbal and listening) on phone and in person
3 ]0 V  Z* i5 m; h5 f9 C3 P. t4 l•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
) v" v/ X# y+ l0 ~$ l8 D•        Microsoft Office operation skills- Excel, Word, Outlook
8 E7 s& \* N2 s- d9 g& _& J0 `  f•        Ability to address multi-task and set priority appropriately
/ p2 |& [4 G9 ^8 J* {: h& b•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
: }& Z% H+ ]/ G, [3 ~) z•        Knowledge of immigrant services
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Qualifications:
! s6 n3 A/ i% N8 g* V4 k' Y•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
# u( I/ W* e$ H5 R•        Ability to work well under minimal supervision

% x$ H, p) B( P0 f% uPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
- V- q4 U! I; P9 yHiring Closed.