[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

3 V0 y: B3 u9 w0 C8 aPosition Title:  Receptionist/Immigrant Services Worker
9 [1 p% t7 D# w: t) h6 xHours of Work: Part-time (21 hours per week)
0 z4 a4 {3 @# IAnticipated Start Date: The candidate is required to work immediately
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7 ]1 h# L) m: TPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

5 l% o$ V) _* Q' KKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
  R8 l3 H% |1 }•        Take and deliver messages to the staff of ASSIST
4 w4 V! A! A" D: t•        Welcome clients and direct them appropriately
( e' X+ T" N0 G3 _; K# {•        Order and maintain office supplies for the front counter
/ p$ A, w! S7 x6 c0 Z•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
; U" F# j& A, n9 ?- D$ N7 N& g•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
5 E* r( f' `" S4 C* G•        Maintain front counter service files
) \5 j0 _0 W8 K. v" ^' g' A•        Perform general office duties as assigned
; i% q2 e- o4 V# Z•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
  P( X' K, q0 R& _" c•        Excellent communication (verbal and listening) on phone and in person
. I9 S+ h8 o' Y% \4 G2 x, h•        Fluent in Mandarin and Cantonese as an asset
  p: l4 g# B* {•        Good English writing and oral communication skills
6 X# Z4 w- J- }  ^3 a' O9 p" o•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
( Q! z; ?. V  O. z& G/ Y, n* u•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
5 N* w; ~* @( `- N) F7 m+ I•        Ability to work effectively in a fast paced office environment
2 E6 z3 a2 m* _+ _•        Knowledge of immigrant services

3 r4 n9 s  ?& l% ?2 d. GQualifications:
0 }9 a0 [  t3 O$ [! ?" |/ ~+ O% `- }•        2-4 years of office and clerical experience
) s& m5 O7 [# P•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
' t  P: c) V) w; O+ H4 [8 y# s•        Ability to work well under minimal supervision
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: l, N2 L5 A; H3 `9 z3 A8 L' CPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
! L8 I0 t3 u( o/ ]* I8 c- A2 qNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.