[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

+ }' O  r- ^8 g  dPosition Title:  Receptionist/Immigrant Services Worker
- ~. d4 {; `( _/ x  I% ]# I+ {# b0 R% gHours of Work: Part-time (21 hours per week)
) s% C# f  O: c) j, l; y3 bAnticipated Start Date: The candidate is required to work immediately
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1 y5 T+ u- F. z% I5 @3 EPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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& `& n' _, K" ?5 sKey Responsibilities:
. C3 h2 }4 i7 l# O•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
- k' y# \4 L( n+ s•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
3 r: _0 Y% o* c8 |9 T$ ^- i% \•        Assist the ISP team in reminding clients to appointments of workshops or other events
, P6 u8 t3 e  h6 c+ c•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
) e* s( H% \" }" n9 w•        Maintain front counter service files
& i7 \- h5 s& o•        Perform general office duties as assigned
% ~! o) m1 M+ M! u( \1 d' t% u" }2 O6 C•        Report to ISP Program Manager

7 `, Y" j* K( e- k5 YKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
) E+ _8 J# S" b+ p% Y( R' M•        Ability to work with newcomers and general clients
4 R3 o8 X4 I& d! L( T•        Microsoft Office operation skills- Excel, Word, Outlook
6 S0 d: |& M3 S) ?8 v& |% f4 [•        Ability to address multi-task and set priority appropriately
, l, s$ f4 u+ g( ]: ]: r•        Sensitive to the needs of immigrants with multicultural backgrounds
: P) S, g0 \$ q8 U9 n; ]" R•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
* G2 e+ |5 V! y1 o/ |7 C; n•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

/ C6 I0 T3 i* G- G. vPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
& ]7 `( u7 f: G2 r  |- o$ hHiring Closed.