[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

- l; K4 J/ C) H& lPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
) H- q/ K% Z- h  w1 D0 TAnticipated Start Date: The candidate is required to work immediately

# P: b2 g+ _( I  B6 |/ I$ uPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
# `$ s" r- H; g- w0 J: J7 E+ q' ~•        Take and deliver messages to the staff of ASSIST
6 G  F$ V9 v. j6 E6 e" a•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
7 W/ E' ~2 |5 w, W* s7 B% ?1 W•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
+ f* \5 k. B7 V+ F2 [" {* N3 @•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
( i  D3 o+ \; T, Y! v4 P5 C•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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" ?2 W  Y) Z. c# H' {& q" W* YKnowledge, Skills and Abilities Required:
% \+ N  B# ~5 `/ V5 W•        Excellent communication (verbal and listening) on phone and in person
, J: {! G& ^, O" s•        Fluent in Mandarin and Cantonese as an asset
. T- ^4 ~. ?- H; F# a•        Good English writing and oral communication skills
# c1 _9 ~- }" t; S+ K/ U0 a•        Ability to work with newcomers and general clients
! Q* I; `: u4 m•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
/ z& m5 I  j% Z0 z6 P7 C: Y# ~: I•        Ability to work effectively in a fast paced office environment
/ m/ W% Y* o! S* {- D/ Y  z•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
. T9 t' g& Y' u•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

/ I& B9 v9 ^1 s" s1 w/ v2 N, tPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.