埃德蒙顿华人社区-Edmonton China

 找回密码
 注册
查看: 1493|回复: 1

[招聘信息] Receptionist/Immigrant Services Worker(Part-time)

[复制链接]
鲜花(1) 鸡蛋(0)
发表于 2011-10-18 15:07 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
ASSIST Community Services Centre0 S/ n7 s, ~( L  W! v/ L
  V9 {% A# x) l7 h& M/ ?
Job Description; U' H* j2 f( ], r  H) o+ l2 _

" v& H' [8 q6 Z  V+ s% m) R9 qPosition Title:  Receptionist/Immigrant Services Worker( `2 Q3 o) D: d; D: Z, x+ d
Hours of Work: Part-time (10 hours per week)
6 S! B. I0 V/ o2 ?' K

' T  ~. B; L# kPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
" F" A4 \3 Z& q- h+ N& s7 H
! \, n2 o- C: \8 H5 R0 [2 V, aKey Responsibilities:; N% o( S1 e' @1 Z, r2 V
•        Answer incoming calls and route calls to appropriate person) f& x9 E2 g* y8 e3 h, v9 H) y
•        Take and deliver messages to the staff of ASSIST
6 ?: T/ l8 v. B$ m•        Welcome clients and direct them appropriately# s! d# @# x4 S. ]# P* g
•        Order and maintain office supplies for the front counter- v7 ?6 Z4 n* i
•        Oversee the front counter when other front counter staff are on holiday or in trainings
: K! C, }/ M4 {! m•        Perform general clerical functions such as photocopying and faxing documents
' ~7 N2 s! s9 E•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker' i0 q1 b  a; a1 h
•        Maintain and update the information boards with upcoming events- L8 M% s& M7 `7 M" D8 `) _
•        Assist the ISP team in reminding clients to appointments of workshops or other events# J" s' j7 d5 B7 h5 ~
•        Keep the reception area tidy and clean
/ _- w) @/ W3 q$ }9 q•        Attend meeting and training to stay current on immigrant settlement matters6 v& |4 @" F9 S1 V1 Z
•        Maintain front counter service files
# u; }" z5 ]$ F* P9 J% s' e. x•        Perform general office duties as assigned
4 J: x2 i- ]$ ^7 k3 h" B•        Report to ISP Program Manager
( I* u* U8 p& A
1 k# a0 U9 A  E& \; S9 Z: WKnowledge, Skills and Abilities Required:  p# l; ?0 [0 ~9 k- ?
•        Excellent communication (verbal and listening) on phone and in person
; z2 ^3 i( S5 {/ I# l& j•        Fluent in Mandarin and Cantonese as an asset
  R1 H4 s5 I) e+ C* h* L" L•        Good English writing and oral communication skills
' m' y6 P. o; |2 [! R  p6 r•        Ability to work with newcomers and general clients" `( |1 J* Z/ ?2 o0 k7 E
•        Microsoft Office operation skills- Excel, Word, Outlook
5 ~9 Z, y- F* @; [* m•        Ability to address multi-task and set priority appropriately
: l; e- J: F3 P8 O1 o•        Sensitive to the needs of immigrants with multicultural backgrounds7 ]1 q* J/ ?5 L8 C
•        Ability to work effectively in a fast paced office environment
, `( N' v6 z. V•        Knowledge of immigrant services" Q0 ^3 \5 E7 q
Qualifications:  z9 e, w  |, z9 q: i8 Q
•        2-4 years of office and clerical experience : w, |1 G1 E* B, s5 a. h
•        Receptionist or customer service experience in a fast paced environment
' Z* Z0 `: c# i" |7 M- W•        Demonstrate workplace maturity and professionalism! K9 u0 g! g- e& V6 n
•        Ability to work well under minimal supervision
6 r& `" o: G! @9 I, I2 ~1 q$ X9 Q2 Z( k( o* Q1 I

( X. A9 J; N. z' F1 NPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
5 f: `6 Q) U) b  _/ A( _Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.
鲜花(1) 鸡蛋(0)
 楼主| 发表于 2011-10-31 09:21 | 显示全部楼层
已经招到人了。
  x4 M6 r9 e' g2 _* F5 s谢谢大家。
您需要登录后才可以回帖 登录 | 注册

本版积分规则

联系我们|小黑屋|手机版|Archiver|埃德蒙顿中文网

GMT-7, 2026-2-24 19:18 , Processed in 0.175495 second(s), 10 queries , Gzip On, APC On.

Powered by Discuz! X3.4

Copyright © 2001-2021, Tencent Cloud.

快速回复 返回顶部 返回列表