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[招聘信息] Receptionist/Immigrant Services Worker(Part-time)

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发表于 2011-10-18 15:07 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
ASSIST Community Services Centre8 H2 o7 G. c1 Q  ~% _

9 v2 K! G- j# mJob Description. R- l3 y( a: c5 _

0 N* Y$ G* L. W% GPosition Title:  Receptionist/Immigrant Services Worker2 ?' S% T5 w' `
Hours of Work: Part-time (10 hours per week)

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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker. + J6 _/ U' P6 h" V
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Key Responsibilities:# y) o- G& c1 e  q
•        Answer incoming calls and route calls to appropriate person) _- k# Y/ }# b" i9 P
•        Take and deliver messages to the staff of ASSIST
! \1 G; m2 }/ a* ?4 P•        Welcome clients and direct them appropriately
* Q2 y2 @" H- x•        Order and maintain office supplies for the front counter
; G% K5 i( l( t+ l9 r1 s•        Oversee the front counter when other front counter staff are on holiday or in trainings, _. r3 r0 L3 `$ B0 I: o8 q+ ^
•        Perform general clerical functions such as photocopying and faxing documents
3 @- z4 P8 p# m9 j6 x2 _! G$ v•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
; ?- D7 e' N) v  K, ~•        Maintain and update the information boards with upcoming events
3 s5 k! W/ {6 ~0 j% M0 y•        Assist the ISP team in reminding clients to appointments of workshops or other events
1 Q4 [1 j, e. g; t•        Keep the reception area tidy and clean
7 ]3 P3 z7 ~8 A* [% c3 N  |$ }1 N  s•        Attend meeting and training to stay current on immigrant settlement matters8 N% ^& f& Q( q: L) h
•        Maintain front counter service files
6 I. U- S! {% x- V; ]! u•        Perform general office duties as assigned& T5 F/ i/ l+ m. P( _
•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
+ Z0 X+ d1 m( W  M' Y•        Excellent communication (verbal and listening) on phone and in person
# ]. n9 l, v2 R•        Fluent in Mandarin and Cantonese as an asset* B; |. N8 r  i+ z! \
•        Good English writing and oral communication skills: r( O; ?; [* f; `
•        Ability to work with newcomers and general clients
1 q: X  r3 z! K( x•        Microsoft Office operation skills- Excel, Word, Outlook
# X8 c2 r7 I8 r. t2 T•        Ability to address multi-task and set priority appropriately
1 m) L$ s5 d5 l# s•        Sensitive to the needs of immigrants with multicultural backgrounds0 N* F  o9 G8 ~
•        Ability to work effectively in a fast paced office environment
: a; n$ O8 z: o8 {+ z1 v4 D2 T0 u•        Knowledge of immigrant services
  b3 p8 r6 m; p: d" f+ ZQualifications:
7 s; n3 ^, w: @) J. L' H•        2-4 years of office and clerical experience % n6 F+ @1 q) K. B! |/ a
•        Receptionist or customer service experience in a fast paced environment
) o# A3 a( o" p) F1 O•        Demonstrate workplace maturity and professionalism
9 |2 f: Y+ V& J* ]- o  i•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
& V5 K. Y2 C! {% P$ ?Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.
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 楼主| 发表于 2011-10-31 09:21 | 显示全部楼层
已经招到人了。
0 Z( A/ P" W2 _) w! Q3 m谢谢大家。
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