N% Y2 A; @- i' M' L" n 0 W) b& q; E0 i4 wcashiers do not have the authority to do exchange and refunds...only supervisors and department heads in the service counter have authorities to do exchange and refunds....( n- D9 X: B$ B% f; z) U
therefore, next time...don't waste time talking to the cashiers...just go straight to the service counter and talk to the cashiers inside the service counter, since only supervisors and dep head can stay in service counter!!