Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

, Y& S; ]0 M7 _0 A7 F2 M; O0 b6 P+ RThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

  v* ]. [+ l8 K; kJob Responsibilities:
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8 C  W' A, I. W" y* |4 R3 Z% OOPERATIONS
9 m0 T4 S) L8 B$ r•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
5 v# ?. m2 q8 U3 P) g4 i. g* v9 \* T•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
1 E& J! r+ l6 ]  u) P•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
( N$ m1 C4 B9 c$ Z2 K, a•        Develop and implement a comprehensive volunteer recognition program.
/ O3 p1 ~" r. M% T. Q, V•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
+ c, F9 \& _5 _- A•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

" {# @0 E0 I5 o% j9 L$ mSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
( {, x# i4 y' ?9 F% d0 ]- ~/ l•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
+ j+ d. X" i5 N•        Maintain secure volunteers files in accordance with privacy legislation
" h/ Q1 v' z5 Z5 k: S0 l•        Provide feedback on volunteers’ performance, as appropriate
. B0 D9 ~- Z# m. Y•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
8 u: q$ o1 q; U. R9 M1 j" P•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
3 ^- {  J" z$ l1 @) N$ o" h4 o3 {0 {•        Prepare a regular monthly program report
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FINANCE
: p- ~' U4 G. F•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

1 i( ?( {/ K& Y  m( yQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
4 l3 }4 p6 r# q, d2 P7 p•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
$ O' ?) @# L. D+ V0 t•        Collaborative working style and excellent interpersonal skills
- n; L; M9 Z! U6 U% h( @- E•        Ability to work to meet deadlines and to work under pressure
5 E8 P" O3 F5 W•        Ability to work in a team-based environment, with cross-functional work teams on projects
7 c* p) ?% k% _3 k; Q$ J; r+ w. v•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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: r4 ~9 p" B0 ?" C. mHow to apply:
# ^2 N, y) Y+ ~: {0 y/ w+ ~Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
' n4 |. k. \4 EFax: 780-425-7467
) V; w* o  b  WApplication deadline: October 29, 2010