Volunteer Services Coordinator

又见炊烟

The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

' g2 b( s+ I/ I  A$ t$ tJob Responsibilities:
8 S8 x& K  O" ~0 k, s  a
OPERATIONS
  N/ \* B0 |, n% E•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
8 p6 V+ j4 V7 n# B% d6 o•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
7 U+ [9 }. f4 p•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
6 |4 u! f, t$ q4 C1 n* f•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
# Z! ^/ L1 [" `' R•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

2 Y  e/ U- w4 X, b3 R( aADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
9 r0 w1 q5 W" U•        Provide feedback on volunteers’ performance, as appropriate
; {" |$ j3 s0 k3 s  I8 Y6 D/ H+ u•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
- a4 h! [* q8 O8 t•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
: q1 V  ~6 S, v0 G•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report



FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
) e  Q& u! T6 W, E& G* Q2 ~•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
% g* a, l0 u7 \$ x1 y- K
INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

3 t& V7 q; y2 L3 @Qualifications:
$ k! T& o+ a- P
•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
. J7 V% x0 h& p8 T' W# e8 m6 K•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
8 L6 v  j& w- Q& W7 e; F8 n+ b, ?1 X•        Ability to work in a team-based environment, with cross-functional work teams on projects
) x: e) X5 A9 }# W3 V•        Sound judgment and ability to maintain confidentiality
3 C; a& `4 [0 R1 H& F: ~•        Knowledge of Raisers Edge software would be beneficial
! o0 Y- f/ N1 M9 G. M  ]; b* ]& @! B
  b) s' q( y% Q  X8 \+ PHow to apply:
9 D+ w5 p5 s+ w2 d1 jPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
) P' }6 z/ d+ [& bFax: 780-425-7467
6 j- D! \! N/ D& s" LApplication deadline: October 29, 2010