Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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2 x2 ^/ {' @  b2 [5 e( UThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

OPERATIONS
- F  `# p* `  c0 p5 w& g2 R! S7 B•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
! u* J& `7 ^7 o- \8 o- g* v•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
% {5 [; ?4 d; D7 h% X•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
# r8 l& D+ D+ {* u. n. B•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
5 a' B' ]+ Q" i•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

  n8 n4 \) J, i2 i' uADMINISTRATION
( u. W. v* T5 R, {0 N! u1 L•        Develop and maintain job descriptions for each volunteer position
4 b9 Y$ G0 E  |& `0 J6 k5 o6 G8 T•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
/ H4 A$ Y" H0 g+ M•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
% Q  r+ |/ [- ?; g3 u4 e•        Develop resource and orientation materials for Volunteer Services
2 c: i% c7 }+ d% @2 C. V  X•        Maintain monthly and yearly volunteer statistics for reporting purposes
* g. P1 E/ j" E•        Prepare a regular monthly program report

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FINANCE
8 M0 V# r+ E  a+ s) o•        Ensure the program operates within approved budget and be familiar with potential variances
. g- n6 f+ R/ E' Q* X; r•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
6 s$ n  p) K& S. j) }•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
$ f1 Q1 ?) H) i& p, [9 ?' H1 D•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
; G, V9 n4 |) O; M1 O' y+ E•        Sound judgment and ability to maintain confidentiality
# h, P, x4 j9 G$ \* k" t•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
8 \2 J8 \0 g- x& [) WApplication deadline: October 29, 2010