Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

& ]9 {8 v9 `" S# `. U' `' u" C. nJob Responsibilities:
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OPERATIONS
- ^! @5 }7 @7 M7 c' J4 w1 w•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
9 r6 ^! x  H& w0 l+ L•        Assist in development and implementation of policies and procedures for volunteer services.
3 G8 O( @( p$ v: T* _! b•        Maintain the volunteer files and update the database using Raisers Edge
  o5 J0 _3 X( ~0 }, q•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
4 B0 ~7 o- p( `9 @( a/ _8 C+ M& R•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
6 |9 P1 r1 o2 H, F1 P•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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: s% M; e* M0 s% z+ _ADMINISTRATION
7 y& b- q* ?: D( A•        Develop and maintain job descriptions for each volunteer position
* X( c! \0 G9 z2 G7 ?0 u•        Maintain secure volunteers files in accordance with privacy legislation
, ~+ S9 F+ V9 N" L•        Provide feedback on volunteers’ performance, as appropriate
, y' r" X9 j/ h7 q8 h•        Ensure Human Resource policies and procedures are adhered to within the department
0 R3 G; J9 t1 |# ~9 }•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
* ?" y3 V. U. a! a•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
3 b) ~( ?( g2 p3 B•        Prepare a regular monthly program report
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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

' H( g2 @' m! \- O$ vINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
/ H- [4 T; n; C9 A5 a•        Follow up with correspondence to outside agency volunteers as appropriate
% g+ v: Q8 a, G) }) W•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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2 A6 L, l/ A5 J9 t1 [( EQualifications:
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- l. r/ |8 _# g* V; `; i' e2 j•        Minimum 2 years experience in Volunteer Coordination
. K9 V1 l8 z: W+ R•        Excellent organizational skills and multi-tasking ability
1 Y% l) P5 X1 l•        Demonstrated superior volunteer supervision skills
: S- r" W- y4 n6 d3 I* f3 K•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

& e$ _# m( U* T3 r, eHow to apply:
Please submit all resumes to the Recruitment Coordinator:
' m3 y/ `7 ?+ v2 v( x( i7 Y9 tEmail: recruitment@ywcaofedmonton.org
7 N% }" S9 b0 L* v. G2 x0 ?4 bFax: 780-425-7467
Application deadline: October 29, 2010