Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

- x  P; J* B* j' r) Q6 VThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

, a& t4 l9 e. _' k# H$ SOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
, L: B3 h: W# H; p•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
. _9 A" r# D& T& x) w1 T. q% N5 Q•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
$ \# {; O$ L. C, k9 u+ m0 s•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
& P* }  v( G# b# ^  i•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
/ x6 V5 K. }! h•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
1 ?3 ]  x- q/ h( b•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
% b! O% M1 S/ Q% F9 R& Y) J' S8 S4 O; G•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
' O; c8 P8 |3 C' S( v•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
# S& M$ J% [6 Y) S# [0 J6 T•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
2 F, U# A, L+ |, K•        Prepare a regular monthly program report
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' [1 k& V# ~7 `* G* m. g# \FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
8 G+ n6 W0 L. |! z. Z•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
+ ^6 U! i8 E5 i•        Act as liaison to the Y-Knit group of volunteers
. Y! \" V+ n" _& B: ]•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
0 y* |3 I4 E) r9 v& U: T•        Follow up with correspondence to outside agency volunteers as appropriate
4 w% n* L/ a. r•        Attend external functions such as volunteer fairs, trade shows, and special events as required

4 R% y- j( H, B' bQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
" p" d9 ?$ X. S4 P•        Excellent organizational skills and multi-tasking ability
* r7 x8 p& |. h1 I  r& f•        Demonstrated superior volunteer supervision skills
4 j, T# E5 ]! }( w0 i9 N$ _5 v  v5 M•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
( e5 v$ N- A' N" x  F8 n' A- e•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
- g' b& }% v2 \7 c/ Y•        Knowledge of Raisers Edge software would be beneficial
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( y- w' t$ \7 \0 C+ W  FHow to apply:
, ]& L8 Y# `- f' W) n2 c  p8 zPlease submit all resumes to the Recruitment Coordinator:
. I2 l" |% C$ L) IEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
- c3 [( O; X: D5 H+ @) S' mApplication deadline: October 29, 2010