Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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2 A! g& a; D1 ?- F* [% VThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

( d: |* q6 q. i6 _Job Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
% r$ ?' k2 x) V& M% A•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
, _' \9 Y) N% M& r2 {, B•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
( t/ g9 I8 s) s- Z- x) l•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
: |8 u+ e; W& [•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
8 K: K# s1 t& s0 k•        Develop and maintain job descriptions for each volunteer position
7 N8 g: e4 C( }  c& `) J•        Maintain secure volunteers files in accordance with privacy legislation
, L* [, b7 O; H- D- M! X: S1 b; v7 o•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
6 s# w4 |  H* {( c0 R* ?7 ^+ U•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
. H; M& M4 [  j( ?' a& m•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
$ z6 a/ J6 X. W' o* b2 u•        Maintain monthly and yearly volunteer statistics for reporting purposes
5 m! r  g0 ?5 M) I  [•        Prepare a regular monthly program report

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FINANCE
9 E5 y% I7 o# I•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
7 z$ j  h$ l. q/ B+ e& h; p•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
5 m: {1 i7 s; c% q- t8 S•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:
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# d  H) _% V2 G- J1 Z& O( T) h•        Minimum 2 years experience in Volunteer Coordination
, z9 J1 f0 ~0 N* ^•        Excellent organizational skills and multi-tasking ability
" u' y% a' [) l•        Demonstrated superior volunteer supervision skills
! l' T- Y4 ?& Y8 I•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
1 l/ N# M, ^  [$ Q1 ]•        Ability to work in a team-based environment, with cross-functional work teams on projects
8 _: r9 {( w, d. @4 ?; r2 J•        Sound judgment and ability to maintain confidentiality
( z9 k8 p8 q8 |4 A•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
& E) H0 G) ~! g( MPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
4 \( s# J: F; Y. ?Application deadline: October 29, 2010