Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

5 u. B% Z. `2 P4 o$ I: n# H- jThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

# [5 |8 C/ O) }4 E1 a# l$ SJob Responsibilities:

OPERATIONS
% i4 ?$ Z" s+ t8 d/ {" }•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
7 f6 l( e: q3 K- |& K* [: y' v•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
' t8 s4 Z( Q# h•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
: g8 W# p. A9 e" e& P•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
! i* p# k$ }$ ~$ F) \# ~5 V•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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/ G! G3 E$ L: W! ~5 @8 |SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
" O( e6 l5 E: J: K# ~: `* y4 Y•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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3 U& n( N2 p: P7 kADMINISTRATION
7 r+ M, ~; {. g- {9 c4 p  c•        Develop and maintain job descriptions for each volunteer position
5 U8 S4 O* ^8 H8 l•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
( }8 ?* c7 i5 c) r2 I•        Ensure Human Resource policies and procedures are adhered to within the department
; a8 f4 D  K/ ?, [•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
2 M% |4 E) D  t1 G8 U8 \4 t- n•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
7 [& A( F9 l) y! ~  V+ V2 ~/ [•        Prepare a regular monthly program report
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4 D5 g. n- r1 V& ~6 X$ XFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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- u. F  e1 D" S4 b$ xINTERNAL/EXTERNAL RELATIONS
  J8 L  D4 K5 U4 Q. W•        Act as liaison to the Y-Knit group of volunteers
: n& m- w: F# A2 R•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
$ ]1 S) {: v  v6 h4 \" B& D•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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* G. d0 a, b5 B* T! XQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
' h: q6 ^% R! h•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
1 g" Q9 z: |, Y9 `•        Ability to work in a team-based environment, with cross-functional work teams on projects
) U$ y, T* n% Y4 T•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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$ r& u/ E4 E* W& Q/ {How to apply:
  U2 q# B; A5 `/ LPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010