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Position: Hotel Front Desk Clerk (NOC 6435)
; w M1 N" U$ n( n, MCompany: Delta Edmonton South No. 2 8 B' W9 Q2 X* i' J4 z& Z0 s ? m
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
1 ]$ o4 V& g( c6 u+ Z' D" vWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 6 J4 x9 \8 _/ D. N
Vacancy: 4 & q" f2 b4 _: B" Y
- B1 `; B! `$ u; J9 Y
Job Description: - }: x2 G" M* R6 ?3 a1 |3 d( V
- Checking guests in/out
w* n" J+ v" g- v- Answering guest inquiries regarding hotel services
2 J5 c; L: Q9 ?: Y- Provide information about services available in the community and respond to guests' complaints
5 L R, q2 K/ j- Answering telephone calls and handling/ balancing cash ! }; B+ E7 A6 t' g: J9 g, P3 X
- Balance credit card machine
3 S/ {; C* z$ G1 o1 h6 t$ [- Maintain an inventory of vacancies, reservations and room assignments ! p# A4 u) G j N7 |2 I
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems , O" i. W k5 C
- Present statements of charges to departing guests and receive payment v2 m/ B7 @4 ]. Y7 C
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
2 E' L9 y; g, G& h$ `- Perform other duties as assigned by Assistant Managers $ S- N! C1 U( \. e8 g' F
Skills/Requirements:
3 T. Z) H9 h* b4 n. x- Completion of High School- \# c c' u& y p8 j3 ]
- Strong English communication and interpersonal skills 1 O* Q: m, f/ V2 F: N
- Good computer skills & w8 H. P9 G. g3 V0 j
- Must be able to work with minimal supervision in a high pressure, high volume environment k1 S1 S2 s) H7 K
- Minimum 1 year experience, strong guest service skills
1 U) T& P& P7 m3 R0 q) G7 r: }0 B- Ability to work night audit shifts and weekends
* r! l( S0 ^0 e1 }- Emerit professional certification for front desk agent is required . S) o& Q5 I* [
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6 Q; Q3 l. R) q. V7 A" GPlease apply in person or send resume by fax: 780-434-5298
$ s; m9 R, u Z H; z4 lContact Person: Heidi Crites
2 K; ~7 C7 s) ZTitle: People Resources Director |
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