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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
' p2 F! \4 [. [$ z7 yCompany: Delta Edmonton South No. 2
% D+ t- ?" R5 @Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 6 [0 p9 C2 H6 p# O' B5 s! P
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
# c; r! t; F- P4 Z7 l/ F0 F% _- w& Q, WVacancy:  4    e) N. I$ w6 ^/ V
8 G$ l0 r$ I4 _; K& H, X2 Z
Job Description:       
$ H$ a5 f; g' r-        Checking guests in/out
( E3 Q3 [* J  [* _# s: c+ x-        Answering guest inquiries regarding hotel services. c3 ?5 V6 F# e* m' {& x
-        Provide information about services available in the community and respond to guests' complaints
2 u' |/ x0 K7 U-        Answering telephone calls and handling/ balancing cash
7 g* i% s" h" O  |& ?* E-        Balance credit card machine
, d+ M- }) ^. O; G/ T/ ?-        Maintain an inventory of vacancies, reservations and room assignments ' C' \  w" u8 }  u  S0 X3 i9 N; ~
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems & w7 }2 H: X+ ?6 s: d
-        Present statements of charges to departing guests and receive payment
2 i7 k) p. H- j-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards 0 V: o- V- C/ I. J+ t
-        Perform other duties as assigned by Assistant Managers + G! i6 l* W: Q# S' L- p0 b
Skills/Requirements:
2 l  B8 ]( F' o" j9 w3 i* _7 |-        Completion of High School
& M: {  c6 e  Q* u& ?8 D-        Strong English communication and interpersonal skills # ~" Z" @9 Y3 I
-        Good computer skills     $ h( ?! }4 G3 ?% {& K
-        Must be able to work with minimal supervision in a high pressure, high volume environment: C# j. n2 L; p1 s  w
-        Minimum 1 year experience, strong guest service skills   K/ \1 \8 G( V9 A( h! G3 O: j
-        Ability to work night audit shifts and weekends * @! p" H5 ]" A" V
-        Emerit professional certification for front desk agent is required  : h2 E8 C$ H) ^3 ]/ v$ y

  D; U( s$ l/ j8 S6 H/ _3 M+ o, K6 [
Please apply in person or send resume by fax:  780-434-5298  
" ]' v4 k6 ]" Q: {4 r7 e: ~2 pContact Person: Heidi Crites  8 F$ M! J+ D% a2 w" h
Title:  People Resources Director
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