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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) 4 I* M- }0 A5 n& d# Q$ g
Company: Delta Edmonton South No. 2 ' [$ d/ r# y0 }; f
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
: @7 N2 i1 z( y4 ~Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            $ a2 a$ h/ p( _0 |" \% _3 U8 o& x0 p
Vacancy:  4  2 d7 H" x0 L7 k2 |# O
/ w  W9 ?! X& W
Job Description:        . E8 }9 i& {- l& c; P/ ?
-        Checking guests in/out ; P8 N) [$ l) t( a! f: j7 K
-        Answering guest inquiries regarding hotel services: @9 l) M% c3 X( E8 q
-        Provide information about services available in the community and respond to guests' complaints 9 s, M- p8 y1 M4 g% ]
-        Answering telephone calls and handling/ balancing cash
, o9 {. e1 N- O4 w-        Balance credit card machine
+ M: s" @3 X# m. z  m-        Maintain an inventory of vacancies, reservations and room assignments & Q: g& n9 _. q/ w5 f& I
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems : d8 V+ o3 U# [/ G# O3 ]) I
-        Present statements of charges to departing guests and receive payment
7 g  u% l( N+ x- ?2 y0 W  I-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards " u6 U/ m' Y' \
-        Perform other duties as assigned by Assistant Managers 0 k$ J/ V% @% c5 R  r
Skills/Requirements:
$ \4 h  M5 F9 k0 B3 H2 R) X-        Completion of High School
9 e, [, Y0 q0 p% j+ t-        Strong English communication and interpersonal skills
% ]$ y* Q$ r8 q% n" J, a-        Good computer skills     
" [, u0 W+ j9 L4 P7 [0 d-        Must be able to work with minimal supervision in a high pressure, high volume environment# k/ T! s2 @# n
-        Minimum 1 year experience, strong guest service skills 2 m# f  Y; f; L! Y7 U/ I/ Y% k
-        Ability to work night audit shifts and weekends - O- C1 V& B; d' O
-        Emerit professional certification for front desk agent is required  9 D+ e: s0 Y5 v$ @1 m
* a1 l) a! q3 f+ l- ]; a  j

, E! k6 }, Y! l! q; P9 ?8 ZPlease apply in person or send resume by fax:  780-434-5298  
6 Z& u  N" e9 G( y  W" L7 |Contact Person: Heidi Crites  4 V) P2 a% R3 `* e* D* g$ J3 A
Title:  People Resources Director
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