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Position: Hotel Front Desk Clerk (NOC 6435) 3 ?' ^5 h& ? `( Z' W/ C
Company: Delta Edmonton South No. 2
7 [* P( o( u! I9 ALocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
& a7 e1 a9 w$ D' e" ?Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits . [: N$ k1 f, p
Vacancy: 4
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Job Description:
" C2 v; a% z/ \' h0 D9 a- Checking guests in/out / g( ?. E; o5 B# ^/ u2 S
- Answering guest inquiries regarding hotel services( d: n3 a6 U9 \0 x9 c t5 V w; H; e
- Provide information about services available in the community and respond to guests' complaints
& b1 Q9 V- ]! ?7 D# i; u( l- Answering telephone calls and handling/ balancing cash 4 g* P O7 v2 b4 _2 [
- Balance credit card machine
, @1 c- a: s: D1 F" b) |( O6 B- Maintain an inventory of vacancies, reservations and room assignments : g. l7 H0 s" M% F4 X
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
0 C0 z8 f! ^ ?2 `3 X. z% G- Present statements of charges to departing guests and receive payment
4 ~( q5 H5 ^2 ~4 }% t% G% o- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 6 p! p- U5 J9 q
- Perform other duties as assigned by Assistant Managers / I* W1 j: |8 D0 J: s# }8 Z
Skills/Requirements:$ f+ I2 Y( X a( o& {* [/ G
- Completion of High School
& H9 A/ {1 v0 r9 O3 y- Strong English communication and interpersonal skills b$ L: H( l1 I o: G
- Good computer skills 1 }8 M$ v- Z. A& A2 t. ~8 a
- Must be able to work with minimal supervision in a high pressure, high volume environment
2 s1 `9 @% t1 F( b! q# [- Minimum 1 year experience, strong guest service skills ; U X" l8 k2 R" |1 r% [$ n
- Ability to work night audit shifts and weekends
/ j, V( g# ?! X3 g' @- Emerit professional certification for front desk agent is required : x) K+ ^) u9 h, E" E
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Please apply in person or send resume by fax: 780-434-5298 ( a u" n! Z, L7 S r
Contact Person: Heidi Crites
9 \% M0 O" X5 f0 U, D9 STitle: People Resources Director |
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