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Position: Hotel Front Desk Clerk (NOC 6435) 4 I* M- }0 A5 n& d# Q$ g
Company: Delta Edmonton South No. 2 ' [$ d/ r# y0 }; f
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
: @7 N2 i1 z( y4 ~Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits $ a2 a$ h/ p( _0 |" \% _3 U8 o& x0 p
Vacancy: 4 2 d7 H" x0 L7 k2 |# O
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Job Description: . E8 }9 i& {- l& c; P/ ?
- Checking guests in/out ; P8 N) [$ l) t( a! f: j7 K
- Answering guest inquiries regarding hotel services: @9 l) M% c3 X( E8 q
- Provide information about services available in the community and respond to guests' complaints 9 s, M- p8 y1 M4 g% ]
- Answering telephone calls and handling/ balancing cash
, o9 {. e1 N- O4 w- Balance credit card machine
+ M: s" @3 X# m. z m- Maintain an inventory of vacancies, reservations and room assignments & Q: g& n9 _. q/ w5 f& I
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems : d8 V+ o3 U# [/ G# O3 ]) I
- Present statements of charges to departing guests and receive payment
7 g u% l( N+ x- ?2 y0 W I- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards " u6 U/ m' Y' \
- Perform other duties as assigned by Assistant Managers 0 k$ J/ V% @% c5 R r
Skills/Requirements:
$ \4 h M5 F9 k0 B3 H2 R) X- Completion of High School
9 e, [, Y0 q0 p% j+ t- Strong English communication and interpersonal skills
% ]$ y* Q$ r8 q% n" J, a- Good computer skills
" [, u0 W+ j9 L4 P7 [0 d- Must be able to work with minimal supervision in a high pressure, high volume environment# k/ T! s2 @# n
- Minimum 1 year experience, strong guest service skills 2 m# f Y; f; L! Y7 U/ I/ Y% k
- Ability to work night audit shifts and weekends - O- C1 V& B; d' O
- Emerit professional certification for front desk agent is required 9 D+ e: s0 Y5 v$ @1 m
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, E! k6 }, Y! l! q; P9 ?8 ZPlease apply in person or send resume by fax: 780-434-5298
6 Z& u N" e9 G( y W" L7 |Contact Person: Heidi Crites 4 V) P2 a% R3 `* e* D* g$ J3 A
Title: People Resources Director |
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