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Position: Hotel Front Desk Clerk (NOC 6435)
' p2 F! \4 [. [$ z7 yCompany: Delta Edmonton South No. 2
% D+ t- ?" R5 @Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 6 [0 p9 C2 H6 p# O' B5 s! P
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
# c; r! t; F- P4 Z7 l/ F0 F% _- w& Q, WVacancy: 4 e) N. I$ w6 ^/ V
8 G$ l0 r$ I4 _; K& H, X2 Z
Job Description:
$ H$ a5 f; g' r- Checking guests in/out
( E3 Q3 [* J [* _# s: c+ x- Answering guest inquiries regarding hotel services. c3 ?5 V6 F# e* m' {& x
- Provide information about services available in the community and respond to guests' complaints
2 u' |/ x0 K7 U- Answering telephone calls and handling/ balancing cash
7 g* i% s" h" O |& ?* E- Balance credit card machine
, d+ M- }) ^. O; G/ T/ ?- Maintain an inventory of vacancies, reservations and room assignments ' C' \ w" u8 } u S0 X3 i9 N; ~
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems & w7 }2 H: X+ ?6 s: d
- Present statements of charges to departing guests and receive payment
2 i7 k) p. H- j- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 0 V: o- V- C/ I. J+ t
- Perform other duties as assigned by Assistant Managers + G! i6 l* W: Q# S' L- p0 b
Skills/Requirements:
2 l B8 ]( F' o" j9 w3 i* _7 |- Completion of High School
& M: { c6 e Q* u& ?8 D- Strong English communication and interpersonal skills # ~" Z" @9 Y3 I
- Good computer skills $ h( ?! }4 G3 ?% {& K
- Must be able to work with minimal supervision in a high pressure, high volume environment: C# j. n2 L; p1 s w
- Minimum 1 year experience, strong guest service skills K/ \1 \8 G( V9 A( h! G3 O: j
- Ability to work night audit shifts and weekends * @! p" H5 ]" A" V
- Emerit professional certification for front desk agent is required : h2 E8 C$ H) ^3 ]/ v$ y
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Please apply in person or send resume by fax: 780-434-5298
" ]' v4 k6 ]" Q: {4 r7 e: ~2 pContact Person: Heidi Crites 8 F$ M! J+ D% a2 w" h
Title: People Resources Director |
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