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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
& q$ U: r2 P3 D. ~! VCompany: Delta Edmonton South No. 2
/ S4 v! f# k( v9 m' TLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 - a( Y3 X& K( d6 [( A
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
: y  u, @9 b5 s' Y5 R3 J" v+ ~3 u0 ^2 VVacancy:  4  + V) a5 D4 `/ @5 D4 j6 e, J+ f2 j

! a& d4 \  C& L( f+ H* Z% F6 K- sJob Description:       
4 M9 w) b* ?9 I! R-        Checking guests in/out ( S, B0 A4 _* z2 Q& L: Y
-        Answering guest inquiries regarding hotel services
; g% j1 k  Q( j2 P-        Provide information about services available in the community and respond to guests' complaints
  F9 |9 J6 Z2 [  {+ `/ [& e-        Answering telephone calls and handling/ balancing cash $ l6 v3 k5 u& u3 v' Y, L
-        Balance credit card machine
; i, e% l( B9 v; X9 W; m/ B-        Maintain an inventory of vacancies, reservations and room assignments ) T9 ^9 ?" L0 k8 I# w4 H
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems : Z1 `5 T7 ?1 o
-        Present statements of charges to departing guests and receive payment
' ^& B4 b2 t# G  I1 c-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards + ~& N3 ^  X8 a2 j  O7 E
-        Perform other duties as assigned by Assistant Managers $ z5 h: r+ w, x9 G4 u
Skills/Requirements:2 P3 b" T5 D$ _: w! d) S% k
-        Completion of High School2 K! @! B$ @0 ~* j( ]/ |1 |  Q
-        Strong English communication and interpersonal skills 3 D3 O$ W0 z) ?" i
-        Good computer skills     
2 ?& }1 Y+ ?1 H6 S; l6 i7 y) u/ v-        Must be able to work with minimal supervision in a high pressure, high volume environment
) ?$ S4 [0 O6 O# E* v6 b! u7 _-        Minimum 1 year experience, strong guest service skills 6 A/ m0 _# F2 {% \0 S
-        Ability to work night audit shifts and weekends
6 z0 O+ G- \, I6 E$ [$ ^$ W-        Emerit professional certification for front desk agent is required  / a' n( ]3 D/ _( e' t
9 ~- M% F' b7 ^. Q
! o. I6 x/ v  |! N5 Y0 t8 ~% J! s
Please apply in person or send resume by fax:  780-434-5298  - E2 [8 S- [% A% Y% p
Contact Person: Heidi Crites  
5 m7 d9 l1 j: z7 HTitle:  People Resources Director
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