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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
* M! [2 [8 I/ y* f4 q" s) E: H2 d/ H4 kCompany: Delta Edmonton South No. 2
0 B8 ]7 V6 |% F8 n# q0 QLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
! _1 \2 G* `4 ?6 @* I& \Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            ! ^8 w1 Q/ S5 W" v
Vacancy:  4  
) \1 e2 B; S# c0 h. h8 p8 O* ^5 n: I( {  W' W5 ?2 ^2 `7 X
Job Description:       
- ?- s7 U, K* X% `-        Checking guests in/out
4 d$ J7 C" l& ]  \, J-        Answering guest inquiries regarding hotel services
% ~& w0 {, k- J0 k-        Provide information about services available in the community and respond to guests' complaints
! S7 B: w  S# ?- _" `. z-        Answering telephone calls and handling/ balancing cash ; o" S+ c" v! Y1 ~
-        Balance credit card machine
0 C1 L* L' K6 K$ R/ \-        Maintain an inventory of vacancies, reservations and room assignments
0 R9 \2 H6 m% A) R5 @- h-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ' y, H: S3 O8 M* H
-        Present statements of charges to departing guests and receive payment
8 K7 x/ W' y4 x! R. G-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
! `5 k5 F% g7 v7 G( v0 p-        Perform other duties as assigned by Assistant Managers % A+ b! z1 d3 j# I0 O. t
Skills/Requirements:
8 l5 M# ?' }9 |" s- E-        Completion of High School% R8 Q3 k' P- J3 R% M
-        Strong English communication and interpersonal skills
# c# _: F4 K2 J* v; Z) ^-        Good computer skills     ; v4 h' b( Q5 ?1 K
-        Must be able to work with minimal supervision in a high pressure, high volume environment
% d# [" a; x/ F/ s# {) u-        Minimum 1 year experience, strong guest service skills
( S" a( J; r8 J$ |& N-        Ability to work night audit shifts and weekends ; E1 j' J# ?2 \9 k9 C; }( y( r
-        Emerit professional certification for front desk agent is required  ' e% ^" S6 z, G( _8 _4 K- B# C
$ |2 D3 j( g7 S4 i, B

% s: D& L- W6 S2 kPlease apply in person or send resume by fax:  780-434-5298  5 B  U: m) H3 z( f5 u" x' ?0 M
Contact Person: Heidi Crites  
( y0 A& d2 A  J/ l7 xTitle:  People Resources Director
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