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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
; Z: E' F3 k4 u6 r" V5 a" v7 [Company: Delta Edmonton South No. 2
1 t. c/ H1 t. d6 q1 {7 ZLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2   A" R4 @7 }1 M& D" M6 W6 F
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            % t  x8 _$ F* ^
Vacancy:  4  + @2 [! J' a6 o+ P$ W

3 Y. |4 R# J' q1 `; t5 K7 L( e  dJob Description:       
0 V  z; j( I2 j2 s- w-        Checking guests in/out
2 B  r- _) ^5 @2 f0 E0 q-        Answering guest inquiries regarding hotel services
, w3 x9 o0 b- `8 I0 m# S9 I-        Provide information about services available in the community and respond to guests' complaints ; i. A1 ~% M- d1 {
-        Answering telephone calls and handling/ balancing cash
$ z: D4 v( h  ~% E0 X* a-        Balance credit card machine 6 i7 k/ R2 `  M* M/ I2 @& V
-        Maintain an inventory of vacancies, reservations and room assignments
4 S9 i7 R8 z% ]  t) o3 }( j-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
: R$ i- g1 \) j7 R* @-        Present statements of charges to departing guests and receive payment
  @7 V/ e  z  T! C7 e5 ]$ x-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
; }7 G9 k" E* C-        Perform other duties as assigned by Assistant Managers 4 t& b) l; X% S/ M9 E! ^" i5 J
Skills/Requirements:
6 ^% \: ?" S/ v% `-        Completion of High School4 L8 S; P$ X% c, R9 N
-        Strong English communication and interpersonal skills
& a& q; h. u- w! w  j1 D+ l# o" X) `, y-        Good computer skills     . Q8 D' H8 p6 c7 A$ T: K
-        Must be able to work with minimal supervision in a high pressure, high volume environment
* C2 F" Y; K* j, A  m4 e-        Minimum 1 year experience, strong guest service skills
& L* e" Y2 m/ n. M7 f/ Q/ h0 |-        Ability to work night audit shifts and weekends " u! m) p6 Y, L! r2 l7 o) _
-        Emerit professional certification for front desk agent is required  : K/ U8 z1 L' {; a
7 ^) U0 o) X2 Z2 d$ L# f
7 D7 X6 n1 Z, e. e2 F1 O$ E
Please apply in person or send resume by fax:  780-434-5298  * K9 _6 N% I% ?8 i+ u
Contact Person: Heidi Crites  / ~3 r6 ~9 j& J1 B( N- C
Title:  People Resources Director
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