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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) # C( _4 ~2 k6 I" ^5 y3 \. p
Company: Delta Edmonton South No. 2 0 E4 h9 Q' B# P8 h2 @) Y
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ; k6 x' A( F2 D1 E6 l( u/ p
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
2 \3 F& w% ~8 l! ?9 T, WVacancy:  4  
5 _2 J9 N6 I  t+ F
8 F5 @6 E' `2 A9 _0 LJob Description:        8 w( v2 N' _, }( Q+ |# b
-        Checking guests in/out ' p0 ^/ V; i% B- w1 t1 L
-        Answering guest inquiries regarding hotel services
7 q, S/ v: p3 q# i+ z( z; b-        Provide information about services available in the community and respond to guests' complaints ! q6 O/ [) Y4 Q+ I: v
-        Answering telephone calls and handling/ balancing cash 2 T7 |  V" n; l* w' ^: V1 B- n! l  j1 {
-        Balance credit card machine
/ }& N/ x# }' I: K! _8 s-        Maintain an inventory of vacancies, reservations and room assignments
- F4 k+ K4 P8 H' m" F-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems - o- b6 d: ]' b9 {. G2 E- _8 b
-        Present statements of charges to departing guests and receive payment  M; w* T8 W( C  B* s7 s+ Y
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards * l6 h& c3 k; G2 A( s! c# @
-        Perform other duties as assigned by Assistant Managers
, k' D3 m, c9 Z% T+ PSkills/Requirements:  n% O+ H' C1 ?; l( H
-        Completion of High School+ n: X( J* @5 C3 L/ @
-        Strong English communication and interpersonal skills 1 e6 e' T3 @3 m0 q! c' ~
-        Good computer skills     
6 H+ P5 _& A3 X& C3 x6 Y0 f-        Must be able to work with minimal supervision in a high pressure, high volume environment/ U7 V% L+ C: |: @4 i
-        Minimum 1 year experience, strong guest service skills
. `& p# v9 }' S/ \. p! t9 b$ L-        Ability to work night audit shifts and weekends
0 i+ E7 @8 H% h! l3 `$ n-        Emerit professional certification for front desk agent is required  
+ {( H5 N4 z% t. [
; I5 |/ Q! r2 Q2 {* ^  o  R5 P+ U# z! ~8 ?$ ]( e
Please apply in person or send resume by fax:  780-434-5298  3 s5 U9 B7 O3 c4 l1 F  r
Contact Person: Heidi Crites  , [6 T. v1 L6 A, E. s/ t2 G& K+ k
Title:  People Resources Director
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