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Position: Hotel Front Desk Clerk (NOC 6435)
, {& _" ?" T G9 x* T d6 o) b, jCompany: Delta Edmonton South No. 2
% G1 G4 g3 c3 u9 HLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 : b2 c j, T4 r2 x1 ~& j; `% u
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits & M% H# L- k% l" L J: E; `7 n
Vacancy: 4 % C! Q/ v7 {8 r5 `" H
6 x3 ~4 `/ F: x- C3 {' F$ _Job Description:
4 v+ }# [( @/ S/ \$ W- Checking guests in/out
& Q" I3 f% b, b- Answering guest inquiries regarding hotel services
# \* x$ S) e- ^- Provide information about services available in the community and respond to guests' complaints
* E' ~4 d4 P8 B6 L5 K' X- Answering telephone calls and handling/ balancing cash 3 W) ^0 [) g# _ |4 ]; t0 _
- Balance credit card machine
! k1 R$ R2 Q1 m) O- Maintain an inventory of vacancies, reservations and room assignments 0 T. q9 N. I/ [9 N
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- ^- r7 `: R. ~8 ~- Present statements of charges to departing guests and receive payment0 d/ x8 \" }" A: ^5 _7 z
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards : c" N: L1 |& h# {3 G* w. C
- Perform other duties as assigned by Assistant Managers $ E& I/ S4 N0 s/ Z
Skills/Requirements:2 y" f7 I* |3 Q. Q- J
- Completion of High School0 E7 x! P# Z3 X
- Strong English communication and interpersonal skills # z9 f4 e: |9 d! ?" y
- Good computer skills 5 \' r) H3 z3 G F
- Must be able to work with minimal supervision in a high pressure, high volume environment
7 Y4 N) v6 Y4 V. }0 h2 r- Minimum 1 year experience, strong guest service skills
- h9 G6 ]0 u) U! ~& y5 Z- Ability to work night audit shifts and weekends - N/ |% a2 Y9 a( t$ V7 }& b
- Emerit professional certification for front desk agent is required
5 j2 X7 ]# y/ I( Q1 ~8 L- s
, p5 l$ x+ C7 M& M. x0 a8 a1 l
5 ~* s4 L5 N; t# r. `1 Z. s- c; Q7 GPlease apply in person or send resume by fax: 780-434-5298 C0 H' \& B$ _! n( _2 |
Contact Person: Heidi Crites / `# I& P9 p+ R& ^- J
Title: People Resources Director |
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