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Position: Hotel Front Desk Clerk (NOC 6435)
* M! [2 [8 I/ y* f4 q" s) E: H2 d/ H4 kCompany: Delta Edmonton South No. 2
0 B8 ]7 V6 |% F8 n# q0 QLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
! _1 \2 G* `4 ?6 @* I& \Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits ! ^8 w1 Q/ S5 W" v
Vacancy: 4
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Job Description:
- ?- s7 U, K* X% `- Checking guests in/out
4 d$ J7 C" l& ] \, J- Answering guest inquiries regarding hotel services
% ~& w0 {, k- J0 k- Provide information about services available in the community and respond to guests' complaints
! S7 B: w S# ?- _" `. z- Answering telephone calls and handling/ balancing cash ; o" S+ c" v! Y1 ~
- Balance credit card machine
0 C1 L* L' K6 K$ R/ \- Maintain an inventory of vacancies, reservations and room assignments
0 R9 \2 H6 m% A) R5 @- h- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ' y, H: S3 O8 M* H
- Present statements of charges to departing guests and receive payment
8 K7 x/ W' y4 x! R. G- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
! `5 k5 F% g7 v7 G( v0 p- Perform other duties as assigned by Assistant Managers % A+ b! z1 d3 j# I0 O. t
Skills/Requirements:
8 l5 M# ?' }9 |" s- E- Completion of High School% R8 Q3 k' P- J3 R% M
- Strong English communication and interpersonal skills
# c# _: F4 K2 J* v; Z) ^- Good computer skills ; v4 h' b( Q5 ?1 K
- Must be able to work with minimal supervision in a high pressure, high volume environment
% d# [" a; x/ F/ s# {) u- Minimum 1 year experience, strong guest service skills
( S" a( J; r8 J$ |& N- Ability to work night audit shifts and weekends ; E1 j' J# ?2 \9 k9 C; }( y( r
- Emerit professional certification for front desk agent is required ' e% ^" S6 z, G( _8 _4 K- B# C
$ |2 D3 j( g7 S4 i, B
% s: D& L- W6 S2 kPlease apply in person or send resume by fax: 780-434-5298 5 B U: m) H3 z( f5 u" x' ?0 M
Contact Person: Heidi Crites
( y0 A& d2 A J/ l7 xTitle: People Resources Director |
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