ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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. Q3 c0 Y5 V. M: G; Y  Z$ M, r' xPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
' t4 D3 k1 ]" d6 ?+ KClosing Date: October 5, 2010

+ ]/ i; H5 v1 Q* P5 |6 f" hJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
+ v7 _1 E1 w( ]9 z8 B-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
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Qualifications:
-High school diploma or above, two years or more related work experience
" ^, h/ `+ P& S+ }/ t$ X-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
9 {2 v3 p) s4 `# V: t-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
( {: w6 \4 S* ~3 j) P" Z6 ~-Requires police security check at the expense of employee and child welfare check

6 O, i) ~% i9 D' D' `5 p; o6 }Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.