ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
+ _* K$ O9 X" uTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
6 x& H) P4 H  QClosing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
- T9 O- Z5 D. h: G" A* E-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
/ T) z1 A! E4 B+ y3 |8 [3 ?-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
9 {9 {) |! y9 Z& L4 M8 m* A( @# l-Train and supervise volunteers at front counter or reception

0 C9 h7 k- V5 e. S) l4 Z! HQualifications:
-High school diploma or above, two years or more related work experience
6 t& L, y) P% |$ Z  x4 Y-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
9 j0 W. C$ d1 }7 L6 \6 @* x2 j
Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
' K. f' {7 Q6 E1 fNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.