ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
. R0 D* @4 T: o1 _- j( U7 aTerm: 1 year contract
/ r5 \* @  j" p* e9 dHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
* W$ H+ U5 Y7 P& P. i-Answer multi-line phone calls professionally, politely and directing the calls correctly.
7 m) n- b1 q5 O" w4 O-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
4 J: q2 K8 z! r9 ?' P( m-Train and supervise volunteers at front counter or reception

8 P) O' w3 a0 H; k4 L  IQualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
  I( q! u: S' `+ E' t1 V' V-Requires police security check at the expense of employee and child welfare check
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" }, P* N+ m0 }  vDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.