ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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, O- Q' B7 T1 G. \' ]9 RPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
, h  k2 O0 A2 |+ i$ j2 Z# lTerm: 1 year contract
" Z5 I5 H3 [1 ?& p! L3 YHours of Work: Part-time: 21 hours per week
5 x* f' M. p: nClosing Date: October 5, 2010
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; w/ l+ ~; p- L1 S& c5 ^Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
3 D! g0 ~6 x+ B3 p# G: L! i-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

Qualifications:
3 l1 B3 G' W* r, _% R-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
. {" e' Y/ p% ?" R" y1 B2 U-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.