ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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) a3 `( a8 h$ K9 NPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
' R& \, G: i4 r3 b, qTerm: 1 year contract
  @1 @" P& l8 u8 J6 Q8 q" S; R6 zHours of Work: Part-time: 21 hours per week
. D5 Q. l2 i, k- OClosing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
$ ]; e) P; E  U$ ]4 ^$ V. l7 n7 Q  ?-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
9 s9 ?5 ~# Z3 T) b. ^9 h4 p-Reports to the program manager and provides clerical support to all members of the ISP team
% {/ _! w7 e6 {3 X* M- r) P-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
: P$ T  }0 x0 ~% ?& T+ [2 Z9 L-Train and supervise volunteers at front counter or reception
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1 q3 b+ r4 S8 b; z6 `. ]Qualifications:
$ l5 X8 J) x) P5 y, D* A( Y" d-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
+ {  H3 S3 Y- X( z! `7 a* ^-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
) z; p; S* s2 m. D2 L. U! V-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
! w/ Q& s, M$ ?$ J, hNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.