ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
2 X  s7 A8 ^6 h3 u( N
5 M  J7 n- i8 W1 T6 X% S; D2 R* APosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
0 k0 E6 {1 B0 JTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
/ v* \! S: ?/ O/ c5 ZClosing Date: October 5, 2010
7 q9 ], j# L9 |
Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
9 ^" v- q1 b+ n( X) Z-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
! u! x( V1 Z1 V: J; V( L2 O
7 H9 n3 z5 K' c; k! ~# |4 ~0 bQualifications:
-High school diploma or above, two years or more related work experience
! C) Y! \) [6 |4 d3 z& M3 p-Exceptional customer service skills, ability to handle multi-task requirement
: @- H8 T4 n9 T2 Q5 N9 k7 c-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
$ p$ I1 ^5 `7 k* b5 o/ b. o-Requires police security check at the expense of employee and child welfare check
0 i% {) D2 S4 g# N. O" \( m! Z
3 ~3 m$ j# w6 A; z) o8 ]4 TDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
* q  v) B* T' S' b3 M* JNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.