ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

6 o; X# R3 v3 C/ W: q( b) S; hPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
1 b9 e( N( @, J5 y- i4 a4 FTerm: 1 year contract
' @. O9 p2 r4 sHours of Work: Part-time: 21 hours per week
1 |! l  ~) d  w% F8 ]4 ^* {Closing Date: October 5, 2010
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; m) ?" U5 y- u$ v, f& Y6 rJob Description
, ^& `/ o) u& s) B% G9 l! i-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
0 e* A; p! [- T9 J! o# y-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
! `0 P( m4 F, {; I1 C$ U-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
0 s' I7 `- Q+ Y& r9 X- i& i/ ^-Works well under pressure, ability to work well independently as well as in a team
) J5 A: L0 b# [# W/ }6 V-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
4 S; x# c% k8 V- f/ j-Requires police security check at the expense of employee and child welfare check

+ y' R4 X9 K* E0 XDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.