ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

) D! v  C( X; Q( f# ]Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
( k& @6 f' A% ~2 }Term: 1 year contract
2 ?2 x2 _0 M* g$ QHours of Work: Part-time: 21 hours per week
2 V1 Z' T7 `4 @' C6 eClosing Date: October 5, 2010

8 E/ n: _8 q1 p: {Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
4 D- u8 ^( {7 Y' L" K! q% n-Train and supervise volunteers at front counter or reception
) V* P& |* b; _; H. Z
Qualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
( ^( g6 |8 v7 x( }5 m1 c* t* Y2 X-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

7 ]* Y% _, C4 s9 mDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
7 U: O- t( q1 R. r0 `Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.