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Receptionist& L4 q$ g- u1 S, x' ^0 r
' y0 r2 X/ U- \/ oThe YWCA is recruiting a Receptionist. The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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! `8 O# @: e! E1 xJob Duties/Responsibilities:
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: f5 Z! |5 U- B$ k; AReception, ]) s; X5 i2 \0 k+ \1 M. v+ k% B3 y
• Greet and provide assistance to incoming visitors
* ?/ Q% S2 ~* R" l, r+ o& L4 ~ z4 X• Answer multi line telephone system2 @* z7 O2 f& A( B$ A. [# U
• Receive and distribute mail and deliveries, |- u: j6 a# V4 @. X7 G
• Arrange courier services for all departments% J5 h) @( F7 t# a& |- v6 `/ @) A
• Oversee Y-Knit program; provide support to its volunteers; G- y4 x7 {" G' }
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Administration
. P9 K* [# b& h( g• Receive sort and distribute mail and packages; post outgoing mail- l+ ~3 B7 c. u- m
• Sort and distribute mail and deliveries
s, g, w6 g3 j, l# F• Provide clerical support (e.g. word processing, data entry, photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to all departments of the agency
: {8 Z w2 s' {& r7 p4 Q• Update and maintain databases as assigned, including those for Fund Development and Administration2 v' x- M7 n) ?3 c4 I! T" [
• Assist with task management for administrative volunteers $ ]+ Q* l% r4 {' ~' g+ S0 E u
• Create monthly staff bulletin and prepare for distribution
) B$ a3 c' w' W" T; d• Assist Business department with weekly bank deposit and processing payments 7 j& I; x# y* n4 w
• Assemble and forward information packets as requested
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Registrar
# i# o1 E. X3 S• Accept and process registrations for participants or attendees at various special events and staff training
3 B1 u: V) ~; B6 D• Process payments for ticket orders and registrations4 o K" ^% g& ]* @; ^
• Assist YoWoChAs Outdoor Education Registration as required
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8 z }, I3 f* l' q9 o4 f; QQualifications:
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8 K2 I# ~( A v( b7 o% N1 _• Minimum 2 years office experience in areas related to office reception, and office procedures Q, r" f/ v0 P% q2 K' M8 \- v
• Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.6 ^* p2 u4 S8 j- ]
• Skill in Desktop publishing is an asset, f0 P% P; E: W' W2 t7 q
• Excellent verbal and written communications skills 8 x# X, M( k+ `1 O* P( x8 w1 _/ C
• Mindful of need for accuracy, detail and discretion
# Y+ |3 k2 [) o0 [7 `# J8 Y$ S: O5 y• Able to interact in a positive manner with diverse population; t/ ^9 x5 v0 K, |1 t
• Strong customer-service skills + n' K, o; f" W. }! B% z( Y
• Strength in multitasking, prioritizing, and meeting deadlines$ Y+ F" h0 F: ~3 J3 }
• Able to work independently
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Closing Date: July 13, 2009
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2 |) W& u9 A, s3 J9 U. l' MPlease forward your resume to:
2 k4 W( s @* r+ B- DYWCA Edmonton ; ?) |* F, z! \# E3 U' L" Z
Recruitment Coordinator
: g" R+ A& T1 L100, 10350 – 124 Street, f O# s; a b1 g/ E' Y
Edmonton, AB E5 X: b# z. ?4 [0 B. o
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E-mail: recruitment@ywcaofedmonton.org5 p$ V# Q+ V0 q7 h: q! e, T. m
Fax: (780) 425-7467
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Telephone: (780) 423-9922
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Website: www.ywcaofedmonton.org |
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发表于 2009-7-6 09:10
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