Receptionist

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Receptionist

# v" N1 ]: P2 d+ o# tThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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  v8 m4 y0 L/ l0 j0 [/ wReception
•        Greet and provide assistance to incoming visitors
. x, M8 J1 T- A3 u6 J+ R; V8 r•        Answer multi line telephone system
" z; Y/ T5 A3 \: g: t& C) T' o3 r•        Receive and distribute mail and deliveries
! q) s# c2 O4 P$ }. L•        Arrange courier services for all departments
' `+ P3 F: i; q5 Q6 }+ D/ d•        Oversee Y-Knit program; provide support to its volunteers
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3 m5 d3 J2 _3 b+ A6 w: N: n% o% |5 }Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

2 ]! b* ]" l& [7 t/ [$ O2 JRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
7 |, O) y7 W. r5 c2 P2 L* `) c" ~+ L•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:

% E# ?' ]" I( l. p$ `•        Minimum 2 years office experience in areas related to office reception, and office procedures
0 ?* o( T7 {' r- J/ V3 h% M* m•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
) D! B# x$ H: d5 I* N# Z* _* N1 E•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
, v3 s# N' N& F+ ]; \•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
; Q" n9 F* L6 t& |•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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. x: c% G7 O3 I; ~* M9 `Closing Date: July 13, 2009
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. U4 K, X! C3 V6 c# G/ t" `Please forward your resume to:
: F+ |5 `7 G) a7 Q8 K# i" HYWCA Edmonton
Recruitment Coordinator
) J: B" v1 f# l9 t100, 10350 – 124 Street
% U0 A+ j( l9 @0 \) a' O0 ^0 d; pEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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8 t" n4 x0 ?7 f& G; n6 y3 wTelephone:  (780) 423-9922

- C. h5 R# `- E6 j$ j9 dWebsite:  www.ywcaofedmonton.org