Receptionist

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Receptionist
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# ^1 b$ ^1 ?6 |$ ]+ yThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

3 S* i8 C4 k  [( `9 zJob Duties/Responsibilities:
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Reception
6 T" P& \7 A' ^) r•        Greet and provide assistance to incoming visitors
$ W8 y# K" @  t" d7 [3 D1 H$ @•        Answer multi line telephone system
+ \8 r* Y& O# _! t( U+ F( z$ s•        Receive and distribute mail and deliveries
1 L1 h3 y# P. p# n•        Arrange courier services for all departments
3 l! }. U4 d, K) ^•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
) p  z6 e% D) b6 S) i4 b+ C•        Assist with task management for administrative volunteers
' n/ v+ w) ]$ H2 n. i- E•        Create monthly staff bulletin and prepare for distribution
5 D# o5 K  f: C; D! ~•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
( G4 `' _- D, T7 q& t& H' i  _; y6 ^1 j•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


7 d% F7 ?! L1 HQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
! D4 Q6 X) a# V# H9 W  _: p•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
( I  h" a/ g6 V% {" Y•        Skill in Desktop publishing is an asset
& t4 R# a% _+ M: W! q: j' O5 q•        Excellent verbal and written communications skills
  b, V3 s0 y# U# X3 Q" }8 d) d•        Mindful of need for accuracy, detail and discretion
" R, O' _$ n3 `7 I  w7 Y1 C% c•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009

3 e: F! x% @  t3 ?/ hPlease forward your resume to:
9 |' A: }, p+ r7 Q7 hYWCA Edmonton
/ N% F- j0 E: o' e# E; L. I6 rRecruitment Coordinator
# P$ I9 d0 S/ u9 I# _/ I5 a( Q3 G% f100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

9 o/ B4 _0 Z0 s1 ?( pE-mail:  recruitment@ywcaofedmonton.org
2 B! s+ b% l. d) YFax:  (780) 425-7467

Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org