Receptionist

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Receptionist
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8 \, h9 j' ^8 C3 kThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

6 S  T/ m& T+ o% b& xJob Duties/Responsibilities:
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0 {4 S5 c5 X' x0 E2 p& Q/ d* ~: jReception
' X* ^$ s* l* x+ t8 |•        Greet and provide assistance to incoming visitors
7 ^5 b' ?$ V, \( m5 [  \•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
( D! J/ L, r0 a$ t•        Oversee Y-Knit program; provide support to its volunteers

Administration
9 D# _& A6 b6 G. f# t7 I$ y# }  `: L•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
1 Y" `" B6 e2 K" y: o•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
' R2 X* Q1 N" u•        Assemble and forward information packets as requested
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/ y5 ]: _% a: e+ [Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
8 I8 n- `6 k( L2 \0 p•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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; g3 i( {* |+ U/ yQualifications:

: Z& K8 C2 {+ N' d& |4 z. F, x•        Minimum 2 years office experience in areas related to office reception, and office procedures
. {! }% S, G5 j3 R, F4 w•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
0 s# ^4 I; }6 Y# c* h•        Skill in Desktop publishing is an asset
2 w  N+ v4 L6 d•        Excellent verbal and written communications skills
: L" f' K6 Z. O' @•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
9 Q: |$ N1 T0 S- U% n0 K•        Strong customer-service skills
+ j- f$ d$ `& j, e4 h3 }! w& x6 e* d•        Strength in multitasking, prioritizing, and meeting deadlines
% Z1 J* E/ A: R/ y+ s2 q•        Able to work independently

& v$ V+ S  T8 D$ m( m; m6 z6 rClosing Date: July 13, 2009

, t* j. F2 H. ]) `Please forward your resume to:
1 M' q  i" H$ X! t( {/ ^8 \YWCA Edmonton
  u5 d2 L: r$ f3 b8 h% J& BRecruitment Coordinator
' r, v. J* z9 n0 R, s100, 10350 – 124 Street
9 q. y5 Q' g( U% s) R+ M; SEdmonton, AB
. W3 C( c, y9 j/ \! IT5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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, N3 Y2 G0 ~* L7 {8 g+ VTelephone:  (780) 423-9922

* S. B% C% {4 }# @Website:  www.ywcaofedmonton.org