Receptionist

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Receptionist
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2 w& c0 n0 U- T/ C  i3 nThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

5 A0 L$ V/ I, O5 p9 @' S) MReception
& `2 {( I7 Z+ [* `, [•        Greet and provide assistance to incoming visitors
6 B6 R- G* D  U/ X•        Answer multi line telephone system
* \% _% x; ~$ _  V6 l$ M; Y•        Receive and distribute mail and deliveries
. X$ g( @* ]; H& a2 U+ Z+ b/ m* A/ E•        Arrange courier services for all departments
$ v0 w8 ?, }8 _6 U•        Oversee Y-Knit program; provide support to its volunteers
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Administration
3 g$ M: y5 v4 C- r: o& ?6 }•        Receive sort and distribute mail and packages; post outgoing mail
6 e- T, ]$ r/ s/ e•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
$ ^( c4 m' z2 {/ j" E8 Q•        Update and maintain databases as assigned, including those for Fund         Development and Administration
# m, g/ g; z8 ~' U/ Q( G5 L•        Assist with task management for administrative volunteers
( d& h2 J: m: D9 |, W, G( z•        Create monthly staff bulletin and prepare for distribution
. N* }6 p0 r9 B1 y) n( @9 C# x2 i•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

: q9 V2 G7 x8 L. x: }2 Z# P& V: }Registrar
0 d1 X. O' D, ~9 ?•        Accept and process registrations for participants or attendees at various special events and staff training
3 W" o- {# x4 V8 v7 {•        Process payments for ticket orders and registrations
4 M; F; ?/ |1 n. s: q6 A•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

4 s+ c' b1 o/ N2 ^5 l; t3 H: E•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
) I+ g  X7 v  H" q& v•        Skill in Desktop publishing is an asset
2 X5 [! f6 T7 [; J6 i; h( c•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
! A3 o( n3 H" r+ c7 _: D•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
5 Y  H9 H& s8 {; P/ L! s•        Strength in multitasking, prioritizing, and meeting deadlines
# N4 b3 |; C" E•        Able to work independently
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8 R+ H2 n7 d1 @0 ~+ P+ n2 M& i. }Closing Date: July 13, 2009
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) d7 T  i9 `; p7 j. mPlease forward your resume to:
! E( w: w- F7 u# Y5 u; jYWCA Edmonton
Recruitment Coordinator
* {/ @6 _# b+ t! X- T100, 10350 – 124 Street
+ j7 R: T8 N$ Q0 d+ ]6 i/ pEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
* @; X/ U9 v- j" n/ UFax:  (780) 425-7467
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Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org