Receptionist

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Receptionist
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* r0 E& \/ s5 f* ^The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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& x- Z! F5 h" f! D" TReception
•        Greet and provide assistance to incoming visitors
% B+ G, Q5 Y& S: W0 n2 u•        Answer multi line telephone system
' Q8 B: w" D( [( S•        Receive and distribute mail and deliveries
! E4 M& p/ x( p. ^( m, d9 @4 a•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
; r/ g6 i, j0 l5 S- I* @•        Update and maintain databases as assigned, including those for Fund         Development and Administration
9 l. H/ V! D* U' P•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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/ a* F7 U- }" X5 r0 hRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
4 s2 Y& A& |5 H•        Assist YoWoChAs Outdoor Education Registration as required
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- Z: M, ~4 Q- D, R( n2 |5 W9 b& gQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
" |9 l" u' }) r1 O5 \( A•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
* o! Y' }8 Q* w1 h6 v5 M•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
# J" |) A2 R+ E$ {0 D  I& O•        Able to interact in a positive manner with diverse population
% w- i$ x" i( p) v0 j& _- d! n7 O•        Strong customer-service skills
% Z9 k! S: x$ v3 a" C/ f•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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. _. m3 h4 ^/ O5 r9 Y9 dClosing Date: July 13, 2009
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% L$ {- s% H, H8 L1 b8 R, f( dPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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+ P% |$ X0 r* ?& i" m  QE-mail:  recruitment@ywcaofedmonton.org
* G8 [6 p* Y) H; R' ~- |  MFax:  (780) 425-7467

. f9 \- _+ b& b2 c4 |3 K4 R7 ]1 q& ]Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org