Receptionist

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Receptionist
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" I5 D/ m: M+ B+ L) y3 j9 nThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

- _. f) D( Y( K) |( J. @* XReception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
: s( V: E. U6 J•        Receive sort and distribute mail and packages; post outgoing mail
- k) `& o4 h4 Q% ~- J) ^/ @9 O•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
) t, g: v" t0 H/ S& C1 B•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
: B2 S7 o1 K1 m2 L•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
: Y8 _1 J' k# t6 R$ }•        Excellent verbal and written communications skills
3 _5 S9 A( B6 L4 @5 O•        Mindful of need for accuracy, detail and discretion
  [7 j) P% O$ V. H( b•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
% j: q4 [7 t' L+ v: t0 ]. u•        Strength in multitasking, prioritizing, and meeting deadlines
" {: a& v' I5 ~) H& s- `•        Able to work independently

Closing Date: July 13, 2009
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1 z$ g0 l% B6 P5 APlease forward your resume to:
YWCA Edmonton
, F( g, _' R* G) P, h2 ]: d( W3 iRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

8 J) G9 ?" D; }6 M/ N' |. ?2 zTelephone:  (780) 423-9922

6 M$ y6 [  H0 {: i9 A% l+ `Website:  www.ywcaofedmonton.org