Receptionist

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Receptionist

7 l0 a7 g2 h" i7 S# p* ZThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

: C+ o2 g0 Z4 @7 F- a) yJob Duties/Responsibilities:

Reception
/ D5 _- O5 H) n1 }* c# v•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
0 o* K' ~8 y1 |! w. k1 ?) [1 T3 J•        Arrange courier services for all departments
( U! F& v3 Z/ F9 \8 A: G6 f; R•        Oversee Y-Knit program; provide support to its volunteers

6 T& ?) P, s; D/ @  dAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
! L; l( f. g( B3 U+ r•        Update and maintain databases as assigned, including those for Fund         Development and Administration
$ m* v7 h% D$ P: C1 R/ e•        Assist with task management for administrative volunteers
3 o) c' S% K: z; P•        Create monthly staff bulletin and prepare for distribution
5 A" Z/ A2 j  F- g8 i! r•        Assist Business department with weekly bank deposit and processing         payments
' Q  w0 i, U3 x9 {•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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2 G3 v$ M8 n+ o5 u7 s; x4 rQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
4 G* g" f! Z  H•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
3 Z- H, ?$ `. K7 K) P•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
. _8 \' P: A# P. l•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

, ]5 d. ^& G1 S! K9 i5 M: U% xPlease forward your resume to:
" {9 c- j4 s2 L+ x9 M2 T& b+ MYWCA Edmonton
Recruitment Coordinator
0 a9 m5 n- }* u% ~& V  A100, 10350 – 124 Street
Edmonton, AB
$ P: L- B7 r) [1 ?T5N 3V9
& n. o: u8 I6 ]$ E3 o) p5 v5 R2 g
' _  j$ z! t# \4 m6 B2 h2 T7 N0 PE-mail:  recruitment@ywcaofedmonton.org
( @' J) O8 \7 c1 _Fax:  (780) 425-7467

Telephone:  (780) 423-9922
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: p9 a; n; y3 _9 @8 ]Website:  www.ywcaofedmonton.org