Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
$ M5 `! C) w; {! g" m: m•        Receive and distribute mail and deliveries
+ Q8 ?) E) |" A0 s% W+ Z•        Arrange courier services for all departments
* G! M3 r/ M+ u+ Y0 A) A•        Oversee Y-Knit program; provide support to its volunteers

, Z* ^" Z. u- V/ t: l4 zAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
  H' Q! v  ]! @6 ?•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
' g  S& r- V6 D0 z•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:
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8 @: j! @; @/ y•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
  a9 T2 K8 v0 ]+ }' ]•        Skill in Desktop publishing is an asset
2 B/ ~9 b6 `5 c; {! J# w( ?•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
' r. F2 v* L9 _•        Strength in multitasking, prioritizing, and meeting deadlines
" J* T; D* b* O& F7 _/ l& n" O•        Able to work independently

Closing Date: July 13, 2009
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( X% G: K+ B6 f% g8 s( O" G' nPlease forward your resume to:
2 u5 ~/ s/ j+ [. {! c- N9 P% k- lYWCA Edmonton
7 T  L. N/ Z  D% c% Q5 oRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

. i4 a7 N9 y& f+ y$ ^* D3 XE-mail:  recruitment@ywcaofedmonton.org
# m) J6 x0 b& z% [3 Q% f8 dFax:  (780) 425-7467

2 E* j3 x3 n5 X& N+ \3 N5 WTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org