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Position Title: Help Desk Analyst (ADV114) , A/ T. b6 F* K1 j C$ H+ F
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. 6 @' E* w- w0 @1 j+ |* V: D$ T @
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team 7 N4 I! A2 V+ q4 c2 `
Location: Edmonton , b; B3 T$ h1 S( _) B/ Z6 c# [+ J6 G
Duration:
. I6 ?+ n( M) u6 Z: hJob Type: PART TIME/FULL TIME
2 G5 L& N" t( L2 [: l/ XPositions Available: 1
. m( w3 d1 z+ G) j: T3 JHours per week: 25-40 $ H& W( m7 F1 [2 r
Position Start Date: Immediate Opening
8 m! H6 ]1 l; x' ~, e( X; sApplication Deadline: Jun 30, 2005 % P) [ a7 ~8 z
Remuneration: Salary/month -or- Hourly
- A R1 R# W: X# h6 uMin: Rate: 15.74
. W& l. w# K8 {; K. R5 R4 QMax:
9 |( ]3 C( [! ]
0 ]1 U2 Z! |3 h$ l8 u& oApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
* W$ p" H3 X/ [: I; sNotes: - \7 x3 @0 U: \1 T9 j9 u# d: ]
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9 G" d# k- ]/ C" _ A# S* mEmployer: TELUS
: D: l+ ]! C5 L uBranch: HUMAN RESOURCES
' m- j# l5 Y6 o: c9 M! }Address: 1N - 10020 100 ST ( Q3 F( k- B3 x4 x
City: EDMONTON
' C5 j y4 O7 r1 D7 D. ~Province: AB ( h9 Q8 L, h% Y, Y4 n; L5 n |
Postal Code: T5J 0N5 3 i0 e' g e w# d$ b! d% {
Web Address: http://www.telus.com
" s9 s$ W ]: CContact: JONELLE PALAFOX
9 C5 }, T/ F! `3 `) Y0 UContact Title: RECRUITMENT COORDINATOR
8 x; C. ~- c+ O' `- ]/ _Fax: & n9 H I' r/ _) Y& O
Email Address: |
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