Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
. I6 ?+ n( M) u6 Z: hJob Type: PART TIME/FULL TIME
2 G5 L& N" t( L2 [: l/ XPositions Available: 1
. m( w3 d1 z+ G) j: T3 JHours per week: 25-40
Position Start Date: Immediate Opening
8 m! H6 ]1 l; x' ~, e( X; sApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
- A  R1 R# W: X# h6 uMin:    Rate: 15.74
. W& l. w# K8 {; K. R5 R4 QMax:        
9 |( ]3 C( [! ]
0 ]1 U2 Z! |3 h$ l8 u& oApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
* W$ p" H3 X/ [: I; sNotes:  

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9 G" d# k- ]/ C" _  A# S* mEmployer: TELUS
: D: l+ ]! C5 L  uBranch: HUMAN RESOURCES
' m- j# l5 Y6 o: c9 M! }Address: 1N - 10020 100 ST
City: EDMONTON
' C5 j  y4 O7 r1 D7 D. ~Province: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
" s9 s$ W  ]: CContact: JONELLE PALAFOX
9 C5 }, T/ F! `3 `) Y0 UContact Title: RECRUITMENT COORDINATOR
8 x; C. ~- c+ O' `- ]/ _Fax:  
Email Address: