Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
& K* D1 K8 H" @7 ]6 J' N9 k5 o! |+ eQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
: x3 R5 \; d; U/ K$ C* x3 d, FDuration:  
! b# V. Z: I' v1 b) hJob Type: PART TIME/FULL TIME
* X& O$ @) n' h* X& `Positions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
/ X) c5 d6 j) o( T( CMin:    Rate: 15.74
Max:        
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7 l3 g+ S2 T  RApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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Employer: TELUS
Branch: HUMAN RESOURCES
/ |3 t8 y8 \( a+ y) C% q7 S4 E' PAddress: 1N - 10020 100 ST
4 U# `( n! ^& z* Z" ?City: EDMONTON
" l# d  o) Y! |) GProvince: AB
& R5 l7 e( ?0 }4 r6 r0 c+ TPostal Code: T5J 0N5
/ a" S. S  C/ e% tWeb Address: http://www.telus.com
( e# w7 x' ~! e6 u% U7 D/ @; E% _Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
' u! l) ^% l# i" n  O' WEmail Address: