Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
4 J$ ~3 ]! g) P1 B3 ^Location: Edmonton
) o2 i  u1 z+ DDuration:  
7 K% |" O# V* r0 e! Q# ]4 v0 ?Job Type: PART TIME/FULL TIME
& C; Z% P2 o" UPositions Available: 1
Hours per week: 25-40
1 t! D, G' P4 P8 i2 g4 TPosition Start Date: Immediate Opening
7 _( A) x. G' I8 X2 TApplication Deadline: Jun 30, 2005
( l1 Y7 S( I' m7 nRemuneration: Salary/month -or- Hourly
( ~! [1 a. Y3 X2 A: C- k  xMin:    Rate: 15.74
Max:        

7 r+ o4 c  E' Y, u1 vApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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" S! I+ S6 u' }  D) K4 ]Employer: TELUS
, A- @/ t% g6 g4 Z, ]5 C. aBranch: HUMAN RESOURCES
, f0 \: [0 p  x& L/ jAddress: 1N - 10020 100 ST
City: EDMONTON
/ s' E& Y. d* vProvince: AB
Postal Code: T5J 0N5
7 n# G. i' N  F1 q5 rWeb Address: http://www.telus.com
1 j5 d. n3 b' k1 m- X6 zContact: JONELLE PALAFOX
: q! L3 n: j  P4 Y( \' K8 dContact Title: RECRUITMENT COORDINATOR
8 e- ?$ @0 W$ N' I, ~# DFax:  
$ K, t, D, o; c/ a/ t/ c- FEmail Address: