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发表于 2007-7-9 19:50 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
JOB POSTING) ^& K. }% C- ~
  FOR
  B3 Z6 |5 T) j8 k% [OPERATIONS MANAGER - VENUES & PROGRAMMING
  k( Z; J( l; ?& C( S; a7 g1 E3 K& o5 z  f8 d' N
REPORTING RELATIONSHIPS
0 q( n0 D& ?# H5 D$ gThe Operations Manager - Venues and Programming will operate with a  / t1 c# Z, o2 K8 n% t" d* l
direct line reporting relationship to the SU´s Manager of Programming  ; D1 U/ T' d1 _' x0 j- t' V* Y1 |
and Venues.9 Y6 Q+ a5 c0 U7 O0 k, m, S8 ]

& T& G  D; G% j5 o7 bROLES AND RESPONSIBILITIES
5 y4 Y: Z$ Y7 @+ m1 l8 c8 C3 nThe duties of the Operations Manager - SU Venues are diverse and  
- ^3 g7 a* k; `4 g4 Cextensive, and are targeted at the all round smooth operation and  " A( b) G& P. h- {
financial and operational success of the Horowitz Theatre as well as  + C6 _" T( r( q; Z6 _$ ]) }
the logistical organization and smooth rental of the additional  
! V5 f: {$ ^! z! k! qvenues within the realm of the Students´ Union.  In the light of that  
2 R- \' U4 O7 r$ E3 Gbreadth and complexity, it is not possible to fully define or  ; Q' X9 Y% @1 O4 B! s
describe all roles and responsibilities in a document of this kind.   
" Y$ W/ \+ b2 h- |' dHowever, the main roles and responsibilities of the Operations  & O; K4 C( J: n$ x
Manager are as follows:5 e: O# m4 s& g9 m7 Y% G4 s

) ~: p+ J& [2 ^3 f: n9 x/ U1.        Space Roles and Responsibilities
8 i  W, r3 `8 o9 v( N
. \; t1 q( O/ m7 Ha.   To ensure, at all times, that the venues listed below meet the  
) A* \. F2 k3 D2 V& mappropriate standards, requirements and needs, and contributes in a  
7 t2 t* z/ B' [6 D' L4 npositive way to the smooth operation and success of the individual  ) V) W9 X0 h8 t
renter.1 J9 I( v# Q1 [6 @) ]7 z" y
·     Myer Horowitz Theatre' @3 i$ e( [1 s' ~1 B9 s$ i2 B3 V
·     Dinwoodie Lounge$ d5 k% o0 W& J: V; [# q
·     SUB Stage
6 j- g  S- D# s: I  V- P9 G" p" w& f) \" ?; {! Z" |
b.   This includes, but is not limited to, the following:% Q. \) E2 o" {( Z, F9 M& d
·     To plan the capital and supply expenditures to meet the  / ~9 `! G5 x$ U5 `3 [
production and facility requirements.
* @0 C% t' A" p& z' E1 y* q% \/ J·     To ensure the day-to-day compliance of the venues with existing  
5 K- C. A" Q& m2 w& msafety regulations and building policies.) p) I+ S0 _. i. a
To ensure that the maximum potential of renters is met.
# h- q! f' S) C9 n2 g
7 [" g6 w8 z9 ]" n$ y2.        Marketing and Promotion6 d. t" c) @1 e8 j

4 t/ p9 L% Z0 x+ Qa.   To develop and implement a marketing plan for the venues that  
- j( ]* @( a" F; F8 {1 s1 C" W+ ]  Q( \focuses upon advertising and promoting the venue to faculty,  " O  b+ d) h' Q6 f$ @
students, and internal and external clients on an on-going basis.  
+ F! I* x) m8 _1 I; i1 M" R" G8 }/ {This strategy will include implementing and/or delegating the following:
  L' q5 f' R4 `& [+ H·     To develop and maintain promotional materials, the Horowitz  
! a4 N  Q9 U9 Q) ^$ qTheatre and SU Venues home page, newspaper and other advertising; to  * s2 N% V; C' k) `
take advantage of other internal and external advertising  
5 O" K( }5 G& V8 Y* Y' z7 n# Zopportunities; and to develop press releases and other promotional  
0 ]* |9 t# r. F% l; Tliterature on an ongoing basis.
; n3 K: r1 d) O: T·     To coordinate tours of the venues for potential renters.2 P; o+ Z! h, Q! P! ~+ y) e. I
·     To promote upcoming events in the Horowitz Theatre through the  3 m, V# i& ]( k% [
use of the Horowitz Theatre Home Page and the SU Events Calendar.
: v) X( x& v0 ^) y4 m+ i·     To develop new external clients for the venues.
' i) Y( y1 C8 b" S3 e  A6 R' k8 n3 X7 a4 p4 C, x  J2 ]: s$ @
2 b8 n( @& B. y" @* W& k
3.        Staff and Supervisory Roles and Responsibilities
( a! @9 E" o4 g
) t/ u; b3 Z7 }: Ua.   To ensure, at all times, that the venues are adequately and cost- ! z0 t9 A- v% P: d- J4 c( T
effectively staffed, and that the staff utilized by or within the  : z6 d7 |* T* ]) Z% R
venues meet the appropriate standards, requirements and needs, and  8 U  p' t' q* ^/ }5 y) D
contribute in a positive way to the smooth operation and success of  
8 ?' M9 c0 n6 n6 g# ^3 fthe renter´s events. This includes, but is not necessarily limited  
; Z) ~+ N- E% c  F8 p* b/ ]8 B; B! X0 Cto, the following:3 ^3 M( O- J3 o3 Y4 b  X- H9 x7 g
·     To be responsible, under the direction of the Manager of Venues  $ A# U# s* v3 C! \/ Y) m# D  M$ J
and Programming, for all staff issues including hiring, disciplining,  
9 f0 i% A, X' M$ Y( hevaluating and terminating, as necessary., [% {  v# o* A0 t% _' j7 D
To ensure that the Horowitz Theatre is adequately supervised at  4 \+ h- K1 {# _* a
all times, this includes the development and implementation of such  
; @3 h: x$ t8 h1 d3 ]3 yschedules and rosters as may be necessary to ensure the effective and  
( d! M: E7 i& z/ _, w  Mcost-effective supervision of the venues at all times during which it  
1 {. b3 R9 O) \  {is in operation or needs to be in operation.
" R! s" D4 ~9 {: H7 o·     To work with the Technical Director, when necessary, to ensure  1 w, h3 O2 ]% X9 ~, f4 |; H; n
that an adequate and appropriate level of part-time staff exists to  
( y( y  a! ~: U+ e: \' i/ Pfacilitate the smooth operation of the venues and to ensure all  
; r/ O  _& I; J, R3 q. Vrenters needs are met.# G! j: S/ U5 p
·     To work with the Technical Director to ensure that the skills  
: }; o- H/ c3 r7 u  C/ Tand attitudes of all subordinate staff are appropriate in light of  
+ \4 T: I- {; k3 W2 Gthe roles they must perform. This includes providing adequate and  1 V- W8 k$ u. @+ q. k. M6 M
effective training (and re-training) in all applicable and  , w3 f& G# ]4 n- R8 B
appropriate areas, and ensuring that the Policy and Procedures manual  7 j/ G6 u" V9 Z% ^8 s
is kep up-to-date at all times.9 U$ F$ i  |8 r% m! k( l
·     To ensure all staff are trained in and committed to providing  
1 J) x: z$ s$ ?7 J$ z2 L0 uexcellent customer service to all renters.
! M% E2 g- B. l2 Y/ M·     To work with the Technical Director to arrange staff  : Y  H6 I: \2 W5 z
scheduling.  To handle payroll related matters, under the guidance  
% E4 ?- M2 O* r2 Y) oand direction of the Manager of Venues and Programming, concerning  & Z3 S3 M$ {4 F/ P. y# ?
the staff of the venues.7 _! p- g7 f1 _- f6 Z' X6 ]
·     Working with the Manager of Facilities and Operations to ensure  $ {) Z$ ?! g: I3 F7 N
the appropriate setup/tear down of each venue.4 x% f+ D" |) u# j$ u9 _; r
·     Working with the Manager of Programming and Venues to ensure  " P3 [7 Q! t' m& H% S, G4 m
that additional requests such as licensed receptions are arranged.* L  f# N: A) @/ W0 b4 }

7 w5 t$ W: M$ I! [5 |1 O" k5 F2 X% {8 Y$ F% B/ Z/ q( p) K6 |9 L
4.          Overall Financial Performance
$ a* x1 }+ y7 }5 g) O/ u/ m7 @! K
a. To ensure, at all times, that the Financial and Administrative  ; T/ q6 H5 y# o6 o/ j1 i
systems and processes utilized by or within the venues meet the  ( Q* _- F9 w+ }, ~' N. n
appropriate standards, requirements and needs, and contribute in a  
  H, i) Z$ t4 L8 Cpositive way to the smooth operation and success of the venues. This  . O/ b; [8 S$ j# M# f0 G1 E
includes, but is not necessarily limited to, the following:- y  F2 ~/ @$ `! E+ t5 \# N$ |
To provide input and expertise in the formulation of appropriate  
0 H& R: X  C- L! r( qoperating budgets covering the venues to the SU´s Manager of  
& K; L9 [& h, |0 O  e2 OProgramming and Venues and to discuss and refine those budgets  
. n3 C7 I, |! w: u1 ~' E+ zManager of Programming and Venues, and Manager of Finance &  
5 W) e  D* e# r& @1 AAdministration prior to their submission for final approval.3 E% Y3 l. r1 V2 ]
·  To manage the venues in a manner which adequately and effectively  
# s4 p7 r0 `. treflects the budgets approved for the venues and/or which reflects  
6 t4 l( O( S# y, N; c3 P3 r& _the best interests of the venues and the Students´ Union.
* b& m5 P* s0 u" u; v·  To function as the key player in the submission of financial and  
% z$ ^. z, |+ b' h- x) u' ]administrative documentation covering the venues to be used in the  
2 Y4 h/ O' c( e+ ~4 zcompilation of monthly and annual financial statements, and such  1 ^2 h7 D8 s; @# @; v( _5 r7 r
other reports as may be necessary.' _1 F: X" F6 C: T% b" Y
·  To discuss those financial statements and other reports, together  
# E+ n. F8 w2 Z2 B% fwith all financial and administrative procedures, with the SU´s  4 }6 h8 M% I+ s/ j: v. F8 g
Manager of Programming and Venues and Manager of Finance &  ; |9 q) i- X+ O" u6 G+ ]
Administration with a view to determining and implementing action  3 s3 y. `! f2 c
aimed at improving the financial and/or functional effectiveness of  ( ]' N+ o# N9 \8 N$ ], ~3 {
the Horowitz Theatre.3 N; X* K! s3 X; t) m  A. v- A
·  To ensure the existence of adequate, effective and accurate job  ' m9 q, a. ~4 c) X) t: j
costing systems to be used in connection with the determination and  7 ^: E3 @, {" ~: m0 H0 j! w
setting of appropriate prices for rental and staffing rates for  2 w- l7 M* @: P  i1 Q7 u, Y* U
events held in the Horowitz Theatre.
+ K+ M9 {) n  B' j) @% u+ X" A: L·  To develop accurate documentation to be used in connection with    F  F& ^. _  f- }
the billing clients, and to forward such documentation in a timely  
5 F2 h4 L: X4 F2 z% c; l2 fmanner to the Accounting Department.( d3 X: H& H/ ^$ m) n+ m
·  To recognize, address and handle all matters relating to financial  1 d1 v( v/ T: v0 x9 I; t
and administrative procedures and systems in a manner which reflects  & e8 F# r* d# _) |; V( }
the requirements of the SU´s Manager of Programming and Venues and  
9 d/ H" H5 A2 z7 ?# X3 vManager of Finance and Administration, and in a manner which  
: \2 G3 h! j( H5 k: V+ _$ bcontributes positively to the smooth operation and success of the  
" t9 V; \) s5 x1 V3 d7 tvenues.
* d7 I, p; E$ C7 ]. @; Z, V% E2 |2 E: z, c, p$ @; D
5.          Overall Roles and Responsibilities/ x* w1 t( [/ s% R$ o# Q$ W
a.   To ensure, at all times, that the systems and processes used in  : Z# c8 G$ Z8 y4 W3 c
renting the venues meet the appropriate standards, requirements and  
$ ?. v0 e* q: rneeds, and contribute to the smooth operation and success of the  ! j! K. t6 L, [% k0 z! C6 ]+ z
venues. This includes, but is not limited to, the following:
) h5 O, E* t% f. b, e$ B& b, K% _+ L! y9 F/ d3 h1 j
·  To recognize, develop and set in place such rental procedures as  , x5 n- P/ [9 m: x* k
may be necessary to ensure the smooth operation of the venues, this  
6 y/ e2 r# l2 a( @1 b/ Dis to include but not necessarily be limited to systems and processes  - y9 D0 H0 y+ J- ~) M
in the areas of contracts, inventory management, contract evaluation,  
% E, w3 c& Y7 _. gpricing, costing, equipment usage, rental/contract invoicing,  8 A. }( y% I! R! a' f# N  W: r
together with such other systems and procedures as may be necessary  
, ]0 r1 d4 S8 p* @+ G2 zto ensure the smooth, secure, efficient, cost-effective and  7 o' c1 K& `1 W
functionally-effective operation of the Horowitz Theatre." Q2 w5 k+ q- z2 a3 n6 \, v
·  To recognize, develop and set in place such operational procedures  ( i  W, Z3 o& y4 ~. s4 q
as may be necessary to ensure the smooth, efficient and cost-
# Y" z, \% U5 @, h6 |: b; P/ N% Deffective operation of the venues.! B$ u1 K1 r$ G& ~2 h
·  To negotiate rental lease agreements (contracts) relating to  
. ~: N, h/ Z. a& h; `dates, rates, staff and miscellaneous charges.. q0 m! m7 j( y- L# }/ W5 o' e
·  To ensure that adequate inventory is available at all times and  
, D+ S. ]* Q9 R) `) ithat such inventory is stored and issued in effective and secure ways.4 `' J- a4 u7 n7 ~: C/ N9 ^& A) A
·  To consult with renters as to facility issues in producing their  
/ L: K6 d" ?1 `* G0 \* Aparticular event in the venues.
3 W) {' |0 {4 f7 y" Z* w, W·  To provide the venues on-site staff with such documentation and  
/ e& j4 H* F! J: f0 l8 Jsupporting information as it may need to effectively fulfill the  + G: _" L9 O8 @& _# v
roles they are to perform to ensure the success of the renter´s event., T$ g, v# m. `: H% {0 N- Y
·  To produce quotes in respect to staffing costs for a particular  ! U5 S6 H( {, y  M0 X4 y
rental with consultation with the Technical Director.
) P# b% B' J% R7 ?- T, B' g" b/ X·  To ensure that all queries raised with the venues whether from the  
( T9 K. C& P/ S! v6 C& l- WSU or renters, are promptly and effectively handled and adequately  
. y' Z9 y( ~% r/ T8 qanswered, and to ensure that such action as may be necessary in  
; r3 c& A$ w6 g" Q& }follow-up to such queries is taken in a timely manner.' k3 I0 }6 F( S' T& k
To ensure that the venues and its capabilities are adequately,  
( t- }+ t" H+ U; ^  V' yeffectively and cost-effectively advertised and promoted, and that  8 B. Z) @* _' L. X' \  b
the cost of such endeavors does not exceed the budgetary provision  
. J( T% S; C; @' ?( xmade for them unless prior approval is given by the Manager of  * t6 g9 P: f( R3 K1 ^5 H
Programming and Venues.8 N3 a. M( `2 H
·  To act as an informed and knowledgeable resource in the case of  
( q5 ]0 v$ \6 E& I0 G5 i% P4 w- osignificant challenges and/or problems surrounding the tasks of  
6 a6 B& P/ d. X+ d$ b+ ?marketing, administration, operations, and any such other matters as  
' x+ X/ ~! O* _7 P/ z4 Ymay provide such challenges and/or problems.9 R6 x8 c2 I) k' A  L% m7 A
·  To attend such meetings as may be required to support the smooth  . O# a" D, X* s) y
operation of the venues or the Students´ Union as a whole.
. d0 d+ K( K- g·  To perform other job-related duties as may be required by the  
3 l: G7 ?5 N- g8 yManager of Programming and Venues in order to ensure the smooth and  ) x, U. h) z2 f' b- M
secure operation of the venues.
% o* ]; x$ T8 M* J9 _·  To recognize, address and handle all matters relating to overall  8 H5 w4 [. y" i
operations in a manner which reflects the requirements of the SU´s  
  U' ~3 g1 T7 ]* l9 |Manager of Programming and Venues, and Manager of Finance and  
# Q! l( S, l0 [+ kAdministration, and in a manner which contributes positively to the  ( Y! {6 h5 p0 g5 N; R
smooth operation and success of the Horowitz Theatre.
* E& L6 x! C7 c* Z
1 a. l8 s1 K( N6 f2 d! j/ wQUALIFICATIONS:
: Y8 @# a% _3 `' \# `( W5 ]) t1)             Minimum two years related post secondary education, or  + E" Z9 l' ^. [' w3 F0 I
an acceptable combination of education and experience., j4 O" l+ t  B
2)             Supervisory experience.0 R- \7 i) z( U# @0 Q- Z
3)             Ability to create new initiatives with little or no  ' _4 Q: `, v7 [
supervision.' I' _; T  [: L! }  [& M" o
4)             High level of creativity5 N) R& y2 g1 ]! [$ Z( C8 G
5)             Knowledge of budgeting and staffing procedures.7 t1 E2 p$ `: g/ j2 }2 o
6)             Excellent organizational and communication skills and    Q: w- C9 [/ w3 M% M9 x2 x
strong writing skills.8 a% A- T5 |8 u0 L, C% k5 l- p
7)             Dynamic individual with experience in large group and  
: b5 l( K: Z) R  m3 q: D  R" Q  F3 Tone-on-one promotion.
: ]4 w1 h, P* z7 }             Ability to work with students, staff, University  
6 p3 F* B: o  V1 ~+ `# yfaculty and administration with a dedication to providing excellent  1 d5 s0 K+ ]" Y4 s; d
customer service.
+ x- G( a( f& t$ Q$ zUnion exempt position3 m  D, |4 Z, O3 i: q) L% a) e
July 6 20074 j" [! L  I. b$ T" r

) S8 b+ V' Y2 u1 WPlease state salary expectations: P! q# U7 b+ G

' L6 |, Q! S+ YPlease apply in writing to: Val Stewart, Personnel Manager, Box 600  
3 o- r: k) i9 t7 p( uRoom 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.
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