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发表于 2007-7-9 19:50 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
JOB POSTING
# N: O6 b& d4 D: _% N, m  FOR
! _+ x5 ^' {$ M+ fOPERATIONS MANAGER - VENUES & PROGRAMMING
% e+ C8 q; g: t; O3 D# i* t& G1 Y2 m6 r& c1 o
REPORTING RELATIONSHIPS
9 {2 V$ K4 O7 G" V; A9 P# u" M3 EThe Operations Manager - Venues and Programming will operate with a  
6 L$ @$ g6 {6 o: {) W2 [direct line reporting relationship to the SU´s Manager of Programming  $ [$ u" U2 ], g4 J# G9 Z
and Venues.
2 |# f9 M% ~2 S% S9 y' L! g# w* g% k/ }, S! j& {
ROLES AND RESPONSIBILITIES- G. ]8 `- X. }5 g
The duties of the Operations Manager - SU Venues are diverse and  
! R* R+ Y8 D* `9 ]0 w2 qextensive, and are targeted at the all round smooth operation and  
) N% M1 Q" L; ]financial and operational success of the Horowitz Theatre as well as  $ d* m; ^, |# [3 |
the logistical organization and smooth rental of the additional  
- s5 j0 a  Q' A+ V0 [, kvenues within the realm of the Students´ Union.  In the light of that  
4 |* B- {; G3 B. n# ubreadth and complexity, it is not possible to fully define or  
$ _/ S! M) H" T& z: S+ adescribe all roles and responsibilities in a document of this kind.   9 D7 `* e$ J2 ]: {6 `4 R
However, the main roles and responsibilities of the Operations  
& Y0 W7 J  g+ c1 E; T" CManager are as follows:
* s0 O: G2 |7 z. y: o8 ]+ V  J/ u3 n9 v  j" c0 k
1.        Space Roles and Responsibilities
1 l9 t( a+ `/ q5 {+ ?& Y' E# Q* ]1 O8 c6 J6 T
a.   To ensure, at all times, that the venues listed below meet the  
4 n# o$ s/ s3 Jappropriate standards, requirements and needs, and contributes in a  " I5 K( l# O6 E4 `: I9 c" G- v
positive way to the smooth operation and success of the individual  : u, m; |/ X. r: v8 A  T
renter." {3 [& V* R/ |" e4 R4 L
·     Myer Horowitz Theatre
) B! f2 r- k5 O4 S·     Dinwoodie Lounge6 d5 \& E& y8 H
·     SUB Stage
) ]! W' }$ U2 Z9 O
8 k( F7 e# d( u% v' m$ }+ c, B* pb.   This includes, but is not limited to, the following:
4 [. j# ~; v% P' g·     To plan the capital and supply expenditures to meet the  
' v  d; M/ K, M0 ?% m) Eproduction and facility requirements.# R& v& X# U  X
·     To ensure the day-to-day compliance of the venues with existing  
8 G1 ~8 P$ O- [3 Asafety regulations and building policies.
5 z, |4 ^* S& E9 a; FTo ensure that the maximum potential of renters is met.: \& ?% |) \" b( [9 i

' |1 U' z# E, _( b2.        Marketing and Promotion
5 q+ b( h) L% s9 \6 w) U" g
" }9 S6 y7 k+ l9 c6 p7 Y  R( |5 d5 F7 za.   To develop and implement a marketing plan for the venues that  
) a, i: H9 w$ F+ x1 _9 l) Sfocuses upon advertising and promoting the venue to faculty,  
! G/ M+ G2 V' K- c' o" B8 S7 _students, and internal and external clients on an on-going basis.  
0 ^6 ~+ Q, A" {: O- v- DThis strategy will include implementing and/or delegating the following:) U/ {% p* P6 g+ L  r$ m2 @3 j7 `+ p- J
·     To develop and maintain promotional materials, the Horowitz  
5 T, {& Z; ?# Y) Y8 e0 VTheatre and SU Venues home page, newspaper and other advertising; to  2 }  ~" p2 R" Y4 e4 s
take advantage of other internal and external advertising  
; l. }% G5 M7 wopportunities; and to develop press releases and other promotional  
* e9 n$ \5 ?& t1 B$ S$ Cliterature on an ongoing basis.) ~) ?; F0 f2 W# p  \7 g
·     To coordinate tours of the venues for potential renters./ G) A4 k  Y+ T! E) s1 ~
·     To promote upcoming events in the Horowitz Theatre through the  ; D) [6 p5 Z/ h$ W
use of the Horowitz Theatre Home Page and the SU Events Calendar.
# J7 e6 y5 L5 F·     To develop new external clients for the venues.
6 Y7 y" d; v& W( m6 Z3 J' c' S! b+ @: E6 q: s
$ w6 c, w7 S) x2 I, \& L( W
3.        Staff and Supervisory Roles and Responsibilities
  M" @7 L2 t" `5 n7 G  q- S9 f- d2 @' a# d0 m2 L1 ~/ f
a.   To ensure, at all times, that the venues are adequately and cost-
9 _4 C% O  Y# Q- _7 heffectively staffed, and that the staff utilized by or within the  4 g+ \9 |' ~8 O1 I
venues meet the appropriate standards, requirements and needs, and  
& V4 \# h1 ^$ m: L9 b2 c7 Q  ~contribute in a positive way to the smooth operation and success of  
4 b9 b5 m& i, W7 B. ?7 L- [2 a# s. lthe renter´s events. This includes, but is not necessarily limited  : \: y5 V) h5 [* V& b
to, the following:7 c9 w. t2 E- h4 n; F$ Y6 W% d
·     To be responsible, under the direction of the Manager of Venues  8 @$ ^. ]7 u* e/ Q9 [
and Programming, for all staff issues including hiring, disciplining,  3 [0 a7 e  B& ?" z
evaluating and terminating, as necessary.
# {% @$ \& v0 }! b3 I. @ To ensure that the Horowitz Theatre is adequately supervised at  
! P$ g' z; u* }9 L5 l1 R9 {all times, this includes the development and implementation of such  0 ^3 l- D( v, A1 R  N
schedules and rosters as may be necessary to ensure the effective and  
3 Y" G, l* B) ?" Z. h& f1 ~cost-effective supervision of the venues at all times during which it  ; D9 q& z1 R, f9 `
is in operation or needs to be in operation.# A9 y9 A# a: V$ X& }
·     To work with the Technical Director, when necessary, to ensure  9 [% k+ ^/ E' r0 V+ z
that an adequate and appropriate level of part-time staff exists to  
2 w. c% R7 u1 k8 ]" l% Yfacilitate the smooth operation of the venues and to ensure all  
7 }. P$ ]  z; h6 v/ Nrenters needs are met.
) k1 O0 o$ U' S6 q$ ^·     To work with the Technical Director to ensure that the skills  
; J' [. v# `1 n4 {  band attitudes of all subordinate staff are appropriate in light of  % \; v2 e/ i& \
the roles they must perform. This includes providing adequate and  0 |( h) i6 E3 Y  j3 n- G
effective training (and re-training) in all applicable and  5 M& w6 k( B( Y
appropriate areas, and ensuring that the Policy and Procedures manual  
% M) S6 c5 v4 U6 `3 kis kep up-to-date at all times.9 `$ h7 W; p; N; m, a! ]
·     To ensure all staff are trained in and committed to providing  ) h. r7 K. ~6 f! L, K$ y1 Y
excellent customer service to all renters.+ f7 @2 c) a5 S3 ^' C
·     To work with the Technical Director to arrange staff  
; V7 S* l0 K1 T' Bscheduling.  To handle payroll related matters, under the guidance  . t9 z0 ]+ J3 @9 L0 i, l; U
and direction of the Manager of Venues and Programming, concerning  + y+ u8 ]" l8 s' T8 d( Q
the staff of the venues.
% n' F' l/ t1 {6 [6 c" K) w·     Working with the Manager of Facilities and Operations to ensure  # H* \% C* {# M. J6 u
the appropriate setup/tear down of each venue.$ O* ~  b* ^8 a" s5 j
·     Working with the Manager of Programming and Venues to ensure  
1 a5 o) r6 Z) ?0 m; q+ h$ A' Lthat additional requests such as licensed receptions are arranged.% o7 c8 J. N/ d0 G7 V5 }
6 Z6 Z& Z1 U, ?5 L0 R; p

( C2 M; ]. e1 J: B; R; F0 M. ]4.          Overall Financial Performance
/ z: a- x2 q% }* q" P9 U' {) _' [! Y3 p! y$ k5 o2 g
a. To ensure, at all times, that the Financial and Administrative  
( E$ Y6 ~* d; a! |- P2 }systems and processes utilized by or within the venues meet the  
( k% Q' a3 w! I6 X7 {appropriate standards, requirements and needs, and contribute in a  
( V! \; p/ O) @& n( Hpositive way to the smooth operation and success of the venues. This  ' q% d% m8 L' A5 ^- @
includes, but is not necessarily limited to, the following:( @0 U2 j6 Z1 C  v
To provide input and expertise in the formulation of appropriate  1 a" c3 h2 b- G; f; [, |0 E5 [
operating budgets covering the venues to the SU´s Manager of  8 D& \- d5 O2 g! l4 K
Programming and Venues and to discuss and refine those budgets  ' f! y: l* L1 w9 |' i0 [
Manager of Programming and Venues, and Manager of Finance &  9 a0 r1 H7 w3 i' K; U* C
Administration prior to their submission for final approval., `! `- o7 w2 S. j: n
·  To manage the venues in a manner which adequately and effectively  ; M' w  Q' `- j" {0 s; j
reflects the budgets approved for the venues and/or which reflects  5 y. o$ U9 A' d3 O5 X- O
the best interests of the venues and the Students´ Union.  [3 o" `* s. J0 C8 a, }( D
·  To function as the key player in the submission of financial and  $ }0 ~9 M3 ?6 p" q2 z+ W/ _% A
administrative documentation covering the venues to be used in the  
3 I; j7 s$ a( c: X3 E4 f4 V, xcompilation of monthly and annual financial statements, and such  
; p! m. g7 [3 m* ^# J+ Rother reports as may be necessary.
* h; }0 N/ p. M2 v·  To discuss those financial statements and other reports, together  6 e. P5 Q8 z: S. W
with all financial and administrative procedures, with the SU´s  
4 Z0 {5 s- ~' ~3 I6 B* TManager of Programming and Venues and Manager of Finance &  
1 X* K7 o5 q1 R/ m2 D) B- f* i/ d( BAdministration with a view to determining and implementing action  
4 X7 u( E4 v% Y. _! D& caimed at improving the financial and/or functional effectiveness of  4 o+ `  M+ r* {) I! W/ ~
the Horowitz Theatre.
* ~3 c2 n, i& A& G0 Y+ E0 D. W5 D·  To ensure the existence of adequate, effective and accurate job  
, L8 n2 {4 D5 x9 L" vcosting systems to be used in connection with the determination and  
" w" p7 |: i% }7 ]4 A1 ^5 ]) dsetting of appropriate prices for rental and staffing rates for  
9 K+ E4 u( [' ~2 mevents held in the Horowitz Theatre.# {$ Q6 H2 ~% P. E, |# Z
·  To develop accurate documentation to be used in connection with  
  T) i; O7 H3 ^" C! h' H" B$ u3 Fthe billing clients, and to forward such documentation in a timely  0 q) F( O# A, o, K) l2 n
manner to the Accounting Department.+ r$ ?+ v& ^2 r& X" f% n& s$ \4 C) p
·  To recognize, address and handle all matters relating to financial  . L7 T. S/ c5 `5 l
and administrative procedures and systems in a manner which reflects  
1 ?- a9 i3 I3 ~! }the requirements of the SU´s Manager of Programming and Venues and  
0 N7 V2 T" K( p# _+ Z- x  o1 Z" j& A; AManager of Finance and Administration, and in a manner which  
) g9 m! G3 s9 T2 T; u& Rcontributes positively to the smooth operation and success of the  " d3 c. D7 t: l7 @" C$ ]; f1 G. G
venues.
  k& E+ K0 v0 h$ }5 W. R! s) [7 b( w, W" C/ n7 d
5.          Overall Roles and Responsibilities6 d' ^0 v# ?& s
a.   To ensure, at all times, that the systems and processes used in  
# B: M' H4 g- V5 q9 n' ~renting the venues meet the appropriate standards, requirements and  
, F6 H3 ~2 D' T) M4 j) Q7 O; wneeds, and contribute to the smooth operation and success of the  ! ]+ u' J: Z5 `4 ]7 e5 R
venues. This includes, but is not limited to, the following:
( I9 ?) ], u0 i+ x; j( {- B' S8 p
·  To recognize, develop and set in place such rental procedures as  
. x2 J" r) B! ?0 lmay be necessary to ensure the smooth operation of the venues, this  $ V9 O9 B+ Z5 l/ Y6 F9 Y
is to include but not necessarily be limited to systems and processes  # G6 X# }6 I7 C" k" G! o% w
in the areas of contracts, inventory management, contract evaluation,  
6 n) D# H' b! m7 ~; h4 ?9 Upricing, costing, equipment usage, rental/contract invoicing,  
: d5 ]! |/ T! y) M' f8 rtogether with such other systems and procedures as may be necessary  / W* g, [4 W: @- L! @) n& D. @
to ensure the smooth, secure, efficient, cost-effective and  
; d: V, k- u2 E' b2 K" ffunctionally-effective operation of the Horowitz Theatre.: k- ?3 I! t; T( a# C. K) \; z
·  To recognize, develop and set in place such operational procedures  
: D$ e0 U0 J. Q2 n( y4 P# Pas may be necessary to ensure the smooth, efficient and cost- - E0 p' a& i- Z! u+ M; v
effective operation of the venues.
2 R3 c% }4 U% `$ N·  To negotiate rental lease agreements (contracts) relating to  ' f0 t* {. U/ ^1 C6 T
dates, rates, staff and miscellaneous charges.3 h& _1 W3 Q0 a8 r5 p+ Q
·  To ensure that adequate inventory is available at all times and  * e4 d6 G( g& X! Q9 T
that such inventory is stored and issued in effective and secure ways.: Q( f3 ^" e, e+ v3 b
·  To consult with renters as to facility issues in producing their  
. o0 ~: q5 C- C2 }- X6 xparticular event in the venues.
& A- Y9 @7 g7 n+ B·  To provide the venues on-site staff with such documentation and  
+ y8 E8 X/ B( jsupporting information as it may need to effectively fulfill the  
# K6 @  z2 u1 ]' C. h/ qroles they are to perform to ensure the success of the renter´s event.
2 e( f+ _7 P( v! w1 c+ t3 h- ?' Y·  To produce quotes in respect to staffing costs for a particular  ! s0 ?( w" \" V1 F
rental with consultation with the Technical Director.) m# h  \% M. S& y2 j) Y$ g" ]- u" A
·  To ensure that all queries raised with the venues whether from the  
; z% Y- }- s! [9 {0 R; hSU or renters, are promptly and effectively handled and adequately  * ]. h4 h0 N: f2 k
answered, and to ensure that such action as may be necessary in    K" }+ q' E) Y5 u! o, Q. f
follow-up to such queries is taken in a timely manner.
  L; }) R/ B9 [% {# ^8 U& E To ensure that the venues and its capabilities are adequately,  
( k2 D6 k0 |; W! I& Deffectively and cost-effectively advertised and promoted, and that  
6 ]3 E' d' q# L/ [8 L- I' S3 A, ^the cost of such endeavors does not exceed the budgetary provision  0 p+ Z3 n) S+ T1 m8 A& {
made for them unless prior approval is given by the Manager of  ) F' j7 z! H# k
Programming and Venues.
" M; E7 i2 f# Q5 i' r, q·  To act as an informed and knowledgeable resource in the case of  
! w7 {* E) p4 i; `6 csignificant challenges and/or problems surrounding the tasks of  
; h1 n* u: j% G; c# [- @5 Smarketing, administration, operations, and any such other matters as  
9 w6 p& C- h/ m. ?may provide such challenges and/or problems.
9 r2 Q5 a8 m5 P: V; _9 f  F3 ~·  To attend such meetings as may be required to support the smooth  
. r5 R5 J9 {3 F8 ooperation of the venues or the Students´ Union as a whole.. d) v2 Q8 Y+ X$ t* N8 ]
·  To perform other job-related duties as may be required by the  ( B6 ^0 x3 v6 ~& f. }: \% T
Manager of Programming and Venues in order to ensure the smooth and  
/ }% H, H- z5 S$ s% k9 d3 r0 vsecure operation of the venues.. x, A- R% t( Q6 ]5 }6 B
·  To recognize, address and handle all matters relating to overall  2 s3 e: ]& W7 h* @1 a+ ~8 h
operations in a manner which reflects the requirements of the SU´s  
* F4 j8 V8 P  W2 W/ n6 yManager of Programming and Venues, and Manager of Finance and  1 l- ~( ], P/ V) S  Y0 y* e
Administration, and in a manner which contributes positively to the  $ R3 E. W  m+ B% Q
smooth operation and success of the Horowitz Theatre.
+ K4 H$ W5 u3 P' i! o3 F" R# }
; u4 O0 M& p7 d. b7 E. }0 K6 _- rQUALIFICATIONS:
) ]. m3 k+ q1 z9 n1)             Minimum two years related post secondary education, or  
  o/ w( V; U$ m. n$ q7 \& can acceptable combination of education and experience.
# @  R4 c( G% H* b6 G  {3 k2)             Supervisory experience.
* G9 t3 N9 u* H8 |( z3)             Ability to create new initiatives with little or no  1 A; X4 v* ~. Z7 x
supervision.: H  K7 [; {/ O" f3 C
4)             High level of creativity2 h5 E" J1 N( H) r
5)             Knowledge of budgeting and staffing procedures.  g1 b+ c3 ~8 r
6)             Excellent organizational and communication skills and  
' e  C8 y/ y0 n  @strong writing skills.
, l, m3 l% K  T5 a7)             Dynamic individual with experience in large group and  
' Q) [' z8 ~( }" R# b' g2 s6 c3 zone-on-one promotion.
+ g/ m0 p# M4 I. N9 _: q' A2 ^7 X             Ability to work with students, staff, University  
; l4 r; z7 h9 c: ~faculty and administration with a dedication to providing excellent  5 v) N/ q# _) u6 `$ i
customer service.
  }/ H% h, G% t8 E! u- N7 mUnion exempt position/ u2 W' V8 B, ^" U( d
July 6 2007
! K: X2 N) r5 o1 f
& ]+ v* p- ~: y: y: ^7 cPlease state salary expectations
0 U$ l$ H& {4 I; y( |5 M+ c! I& Z) @
Please apply in writing to: Val Stewart, Personnel Manager, Box 600  
! J3 |$ l' f4 iRoom 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.
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