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JOB POSTING
# N: O6 b& d4 D: _% N, m FOR
! _+ x5 ^' {$ M+ fOPERATIONS MANAGER - VENUES & PROGRAMMING
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REPORTING RELATIONSHIPS
9 {2 V$ K4 O7 G" V; A9 P# u" M3 EThe Operations Manager - Venues and Programming will operate with a
6 L$ @$ g6 {6 o: {) W2 [direct line reporting relationship to the SU´s Manager of Programming $ [$ u" U2 ], g4 J# G9 Z
and Venues.
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ROLES AND RESPONSIBILITIES- G. ]8 `- X. }5 g
The duties of the Operations Manager - SU Venues are diverse and
! R* R+ Y8 D* `9 ]0 w2 qextensive, and are targeted at the all round smooth operation and
) N% M1 Q" L; ]financial and operational success of the Horowitz Theatre as well as $ d* m; ^, |# [3 |
the logistical organization and smooth rental of the additional
- s5 j0 a Q' A+ V0 [, kvenues within the realm of the Students´ Union. In the light of that
4 |* B- {; G3 B. n# ubreadth and complexity, it is not possible to fully define or
$ _/ S! M) H" T& z: S+ adescribe all roles and responsibilities in a document of this kind. 9 D7 `* e$ J2 ]: {6 `4 R
However, the main roles and responsibilities of the Operations
& Y0 W7 J g+ c1 E; T" CManager are as follows:
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1. Space Roles and Responsibilities
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a. To ensure, at all times, that the venues listed below meet the
4 n# o$ s/ s3 Jappropriate standards, requirements and needs, and contributes in a " I5 K( l# O6 E4 `: I9 c" G- v
positive way to the smooth operation and success of the individual : u, m; |/ X. r: v8 A T
renter." {3 [& V* R/ |" e4 R4 L
· Myer Horowitz Theatre
) B! f2 r- k5 O4 S· Dinwoodie Lounge6 d5 \& E& y8 H
· SUB Stage
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8 k( F7 e# d( u% v' m$ }+ c, B* pb. This includes, but is not limited to, the following:
4 [. j# ~; v% P' g· To plan the capital and supply expenditures to meet the
' v d; M/ K, M0 ?% m) Eproduction and facility requirements.# R& v& X# U X
· To ensure the day-to-day compliance of the venues with existing
8 G1 ~8 P$ O- [3 Asafety regulations and building policies.
5 z, |4 ^* S& E9 a; FTo ensure that the maximum potential of renters is met.: \& ?% |) \" b( [9 i
' |1 U' z# E, _( b2. Marketing and Promotion
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" }9 S6 y7 k+ l9 c6 p7 Y R( |5 d5 F7 za. To develop and implement a marketing plan for the venues that
) a, i: H9 w$ F+ x1 _9 l) Sfocuses upon advertising and promoting the venue to faculty,
! G/ M+ G2 V' K- c' o" B8 S7 _students, and internal and external clients on an on-going basis.
0 ^6 ~+ Q, A" {: O- v- DThis strategy will include implementing and/or delegating the following:) U/ {% p* P6 g+ L r$ m2 @3 j7 `+ p- J
· To develop and maintain promotional materials, the Horowitz
5 T, {& Z; ?# Y) Y8 e0 VTheatre and SU Venues home page, newspaper and other advertising; to 2 } ~" p2 R" Y4 e4 s
take advantage of other internal and external advertising
; l. }% G5 M7 wopportunities; and to develop press releases and other promotional
* e9 n$ \5 ?& t1 B$ S$ Cliterature on an ongoing basis.) ~) ?; F0 f2 W# p \7 g
· To coordinate tours of the venues for potential renters./ G) A4 k Y+ T! E) s1 ~
· To promote upcoming events in the Horowitz Theatre through the ; D) [6 p5 Z/ h$ W
use of the Horowitz Theatre Home Page and the SU Events Calendar.
# J7 e6 y5 L5 F· To develop new external clients for the venues.
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3. Staff and Supervisory Roles and Responsibilities
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a. To ensure, at all times, that the venues are adequately and cost-
9 _4 C% O Y# Q- _7 heffectively staffed, and that the staff utilized by or within the 4 g+ \9 |' ~8 O1 I
venues meet the appropriate standards, requirements and needs, and
& V4 \# h1 ^$ m: L9 b2 c7 Q ~contribute in a positive way to the smooth operation and success of
4 b9 b5 m& i, W7 B. ?7 L- [2 a# s. lthe renter´s events. This includes, but is not necessarily limited : \: y5 V) h5 [* V& b
to, the following:7 c9 w. t2 E- h4 n; F$ Y6 W% d
· To be responsible, under the direction of the Manager of Venues 8 @$ ^. ]7 u* e/ Q9 [
and Programming, for all staff issues including hiring, disciplining, 3 [0 a7 e B& ?" z
evaluating and terminating, as necessary.
# {% @$ \& v0 }! b3 I. @ To ensure that the Horowitz Theatre is adequately supervised at
! P$ g' z; u* }9 L5 l1 R9 {all times, this includes the development and implementation of such 0 ^3 l- D( v, A1 R N
schedules and rosters as may be necessary to ensure the effective and
3 Y" G, l* B) ?" Z. h& f1 ~cost-effective supervision of the venues at all times during which it ; D9 q& z1 R, f9 `
is in operation or needs to be in operation.# A9 y9 A# a: V$ X& }
· To work with the Technical Director, when necessary, to ensure 9 [% k+ ^/ E' r0 V+ z
that an adequate and appropriate level of part-time staff exists to
2 w. c% R7 u1 k8 ]" l% Yfacilitate the smooth operation of the venues and to ensure all
7 }. P$ ] z; h6 v/ Nrenters needs are met.
) k1 O0 o$ U' S6 q$ ^· To work with the Technical Director to ensure that the skills
; J' [. v# `1 n4 { band attitudes of all subordinate staff are appropriate in light of % \; v2 e/ i& \
the roles they must perform. This includes providing adequate and 0 |( h) i6 E3 Y j3 n- G
effective training (and re-training) in all applicable and 5 M& w6 k( B( Y
appropriate areas, and ensuring that the Policy and Procedures manual
% M) S6 c5 v4 U6 `3 kis kep up-to-date at all times.9 `$ h7 W; p; N; m, a! ]
· To ensure all staff are trained in and committed to providing ) h. r7 K. ~6 f! L, K$ y1 Y
excellent customer service to all renters.+ f7 @2 c) a5 S3 ^' C
· To work with the Technical Director to arrange staff
; V7 S* l0 K1 T' Bscheduling. To handle payroll related matters, under the guidance . t9 z0 ]+ J3 @9 L0 i, l; U
and direction of the Manager of Venues and Programming, concerning + y+ u8 ]" l8 s' T8 d( Q
the staff of the venues.
% n' F' l/ t1 {6 [6 c" K) w· Working with the Manager of Facilities and Operations to ensure # H* \% C* {# M. J6 u
the appropriate setup/tear down of each venue.$ O* ~ b* ^8 a" s5 j
· Working with the Manager of Programming and Venues to ensure
1 a5 o) r6 Z) ?0 m; q+ h$ A' Lthat additional requests such as licensed receptions are arranged.% o7 c8 J. N/ d0 G7 V5 }
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( C2 M; ]. e1 J: B; R; F0 M. ]4. Overall Financial Performance
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a. To ensure, at all times, that the Financial and Administrative
( E$ Y6 ~* d; a! |- P2 }systems and processes utilized by or within the venues meet the
( k% Q' a3 w! I6 X7 {appropriate standards, requirements and needs, and contribute in a
( V! \; p/ O) @& n( Hpositive way to the smooth operation and success of the venues. This ' q% d% m8 L' A5 ^- @
includes, but is not necessarily limited to, the following:( @0 U2 j6 Z1 C v
To provide input and expertise in the formulation of appropriate 1 a" c3 h2 b- G; f; [, |0 E5 [
operating budgets covering the venues to the SU´s Manager of 8 D& \- d5 O2 g! l4 K
Programming and Venues and to discuss and refine those budgets ' f! y: l* L1 w9 |' i0 [
Manager of Programming and Venues, and Manager of Finance & 9 a0 r1 H7 w3 i' K; U* C
Administration prior to their submission for final approval., `! `- o7 w2 S. j: n
· To manage the venues in a manner which adequately and effectively ; M' w Q' `- j" {0 s; j
reflects the budgets approved for the venues and/or which reflects 5 y. o$ U9 A' d3 O5 X- O
the best interests of the venues and the Students´ Union. [3 o" `* s. J0 C8 a, }( D
· To function as the key player in the submission of financial and $ }0 ~9 M3 ?6 p" q2 z+ W/ _% A
administrative documentation covering the venues to be used in the
3 I; j7 s$ a( c: X3 E4 f4 V, xcompilation of monthly and annual financial statements, and such
; p! m. g7 [3 m* ^# J+ Rother reports as may be necessary.
* h; }0 N/ p. M2 v· To discuss those financial statements and other reports, together 6 e. P5 Q8 z: S. W
with all financial and administrative procedures, with the SU´s
4 Z0 {5 s- ~' ~3 I6 B* TManager of Programming and Venues and Manager of Finance &
1 X* K7 o5 q1 R/ m2 D) B- f* i/ d( BAdministration with a view to determining and implementing action
4 X7 u( E4 v% Y. _! D& caimed at improving the financial and/or functional effectiveness of 4 o+ ` M+ r* {) I! W/ ~
the Horowitz Theatre.
* ~3 c2 n, i& A& G0 Y+ E0 D. W5 D· To ensure the existence of adequate, effective and accurate job
, L8 n2 {4 D5 x9 L" vcosting systems to be used in connection with the determination and
" w" p7 |: i% }7 ]4 A1 ^5 ]) dsetting of appropriate prices for rental and staffing rates for
9 K+ E4 u( [' ~2 mevents held in the Horowitz Theatre.# {$ Q6 H2 ~% P. E, |# Z
· To develop accurate documentation to be used in connection with
T) i; O7 H3 ^" C! h' H" B$ u3 Fthe billing clients, and to forward such documentation in a timely 0 q) F( O# A, o, K) l2 n
manner to the Accounting Department.+ r$ ?+ v& ^2 r& X" f% n& s$ \4 C) p
· To recognize, address and handle all matters relating to financial . L7 T. S/ c5 `5 l
and administrative procedures and systems in a manner which reflects
1 ?- a9 i3 I3 ~! }the requirements of the SU´s Manager of Programming and Venues and
0 N7 V2 T" K( p# _+ Z- x o1 Z" j& A; AManager of Finance and Administration, and in a manner which
) g9 m! G3 s9 T2 T; u& Rcontributes positively to the smooth operation and success of the " d3 c. D7 t: l7 @" C$ ]; f1 G. G
venues.
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5. Overall Roles and Responsibilities6 d' ^0 v# ?& s
a. To ensure, at all times, that the systems and processes used in
# B: M' H4 g- V5 q9 n' ~renting the venues meet the appropriate standards, requirements and
, F6 H3 ~2 D' T) M4 j) Q7 O; wneeds, and contribute to the smooth operation and success of the ! ]+ u' J: Z5 `4 ]7 e5 R
venues. This includes, but is not limited to, the following:
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· To recognize, develop and set in place such rental procedures as
. x2 J" r) B! ?0 lmay be necessary to ensure the smooth operation of the venues, this $ V9 O9 B+ Z5 l/ Y6 F9 Y
is to include but not necessarily be limited to systems and processes # G6 X# }6 I7 C" k" G! o% w
in the areas of contracts, inventory management, contract evaluation,
6 n) D# H' b! m7 ~; h4 ?9 Upricing, costing, equipment usage, rental/contract invoicing,
: d5 ]! |/ T! y) M' f8 rtogether with such other systems and procedures as may be necessary / W* g, [4 W: @- L! @) n& D. @
to ensure the smooth, secure, efficient, cost-effective and
; d: V, k- u2 E' b2 K" ffunctionally-effective operation of the Horowitz Theatre.: k- ?3 I! t; T( a# C. K) \; z
· To recognize, develop and set in place such operational procedures
: D$ e0 U0 J. Q2 n( y4 P# Pas may be necessary to ensure the smooth, efficient and cost- - E0 p' a& i- Z! u+ M; v
effective operation of the venues.
2 R3 c% }4 U% `$ N· To negotiate rental lease agreements (contracts) relating to ' f0 t* {. U/ ^1 C6 T
dates, rates, staff and miscellaneous charges.3 h& _1 W3 Q0 a8 r5 p+ Q
· To ensure that adequate inventory is available at all times and * e4 d6 G( g& X! Q9 T
that such inventory is stored and issued in effective and secure ways.: Q( f3 ^" e, e+ v3 b
· To consult with renters as to facility issues in producing their
. o0 ~: q5 C- C2 }- X6 xparticular event in the venues.
& A- Y9 @7 g7 n+ B· To provide the venues on-site staff with such documentation and
+ y8 E8 X/ B( jsupporting information as it may need to effectively fulfill the
# K6 @ z2 u1 ]' C. h/ qroles they are to perform to ensure the success of the renter´s event.
2 e( f+ _7 P( v! w1 c+ t3 h- ?' Y· To produce quotes in respect to staffing costs for a particular ! s0 ?( w" \" V1 F
rental with consultation with the Technical Director.) m# h \% M. S& y2 j) Y$ g" ]- u" A
· To ensure that all queries raised with the venues whether from the
; z% Y- }- s! [9 {0 R; hSU or renters, are promptly and effectively handled and adequately * ]. h4 h0 N: f2 k
answered, and to ensure that such action as may be necessary in K" }+ q' E) Y5 u! o, Q. f
follow-up to such queries is taken in a timely manner.
L; }) R/ B9 [% {# ^8 U& E To ensure that the venues and its capabilities are adequately,
( k2 D6 k0 |; W! I& Deffectively and cost-effectively advertised and promoted, and that
6 ]3 E' d' q# L/ [8 L- I' S3 A, ^the cost of such endeavors does not exceed the budgetary provision 0 p+ Z3 n) S+ T1 m8 A& {
made for them unless prior approval is given by the Manager of ) F' j7 z! H# k
Programming and Venues.
" M; E7 i2 f# Q5 i' r, q· To act as an informed and knowledgeable resource in the case of
! w7 {* E) p4 i; `6 csignificant challenges and/or problems surrounding the tasks of
; h1 n* u: j% G; c# [- @5 Smarketing, administration, operations, and any such other matters as
9 w6 p& C- h/ m. ?may provide such challenges and/or problems.
9 r2 Q5 a8 m5 P: V; _9 f F3 ~· To attend such meetings as may be required to support the smooth
. r5 R5 J9 {3 F8 ooperation of the venues or the Students´ Union as a whole.. d) v2 Q8 Y+ X$ t* N8 ]
· To perform other job-related duties as may be required by the ( B6 ^0 x3 v6 ~& f. }: \% T
Manager of Programming and Venues in order to ensure the smooth and
/ }% H, H- z5 S$ s% k9 d3 r0 vsecure operation of the venues.. x, A- R% t( Q6 ]5 }6 B
· To recognize, address and handle all matters relating to overall 2 s3 e: ]& W7 h* @1 a+ ~8 h
operations in a manner which reflects the requirements of the SU´s
* F4 j8 V8 P W2 W/ n6 yManager of Programming and Venues, and Manager of Finance and 1 l- ~( ], P/ V) S Y0 y* e
Administration, and in a manner which contributes positively to the $ R3 E. W m+ B% Q
smooth operation and success of the Horowitz Theatre.
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; u4 O0 M& p7 d. b7 E. }0 K6 _- rQUALIFICATIONS:
) ]. m3 k+ q1 z9 n1) Minimum two years related post secondary education, or
o/ w( V; U$ m. n$ q7 \& can acceptable combination of education and experience.
# @ R4 c( G% H* b6 G {3 k2) Supervisory experience.
* G9 t3 N9 u* H8 |( z3) Ability to create new initiatives with little or no 1 A; X4 v* ~. Z7 x
supervision.: H K7 [; {/ O" f3 C
4) High level of creativity2 h5 E" J1 N( H) r
5) Knowledge of budgeting and staffing procedures. g1 b+ c3 ~8 r
6) Excellent organizational and communication skills and
' e C8 y/ y0 n @strong writing skills.
, l, m3 l% K T5 a7) Dynamic individual with experience in large group and
' Q) [' z8 ~( }" R# b' g2 s6 c3 zone-on-one promotion.
+ g/ m0 p# M4 I. N9 _: q' A2 ^7 X Ability to work with students, staff, University
; l4 r; z7 h9 c: ~faculty and administration with a dedication to providing excellent 5 v) N/ q# _) u6 `$ i
customer service.
}/ H% h, G% t8 E! u- N7 mUnion exempt position/ u2 W' V8 B, ^" U( d
July 6 2007
! K: X2 N) r5 o1 f
& ]+ v* p- ~: y: y: ^7 cPlease state salary expectations
0 U$ l$ H& {4 I; y( |5 M+ c! I& Z) @
Please apply in writing to: Val Stewart, Personnel Manager, Box 600
! J3 |$ l' f4 iRoom 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007. |
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