汇丰银行-Customer Service Representative (12-month contract)

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$ ]9 S$ R$ e# `! \( xPosition：Customer Service Representative (12-month contract)
8 U6 d' D4 F5 p* g3 e' GWorking Location：Canada-Ontario-Toronto
) W. e4 f" H' |5 GLanguage: English
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岗位名称：客服代表
5 L/ E# O( q& g8 n0 o2 l企业名称：加拿大汇丰银行
' [: n$ N3 g  f9 c5 O% `7 v工作地点：加拿大多伦多
) \- Q& p- b7 O7 R3 n语言要求：英语
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How To Apply
HSBC only accepts the official application via the following link.
. {  V! F* [! n9 i- [; ]点击申请-Click here to apply
如何申请
3 v* G/ P9 ?( q& u) d' IHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
1 a' d: C! S6 I9 B' P' O: u不接受电话或者邮件申请，点击以上链接申请。

Knowledge & Experience / Qualifications:
$ i( z" r1 l7 M, k1 W( O- Secondary school graduate
& v! l$ I6 x8 L9 {0 O7 M8 K5 j) G- Minimum 6 months experience in a related role.
; S: ]9 @& [9 K- _, B" P4 R0 U# z, J: F- Team player and development minded.
9 J! X1 I" f! }- Strong communication (verbal and written), customer service, and interpersonal skills.
& O- g. h) V' x/ f- Ability to learn and operate new software and technology.
: y- _! J8 f! P( J0 x% {5 W8 o" K- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
& W8 i$ z$ Z* Q9 z: U0 l- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
8 x  s. l0 s0 A% x5 \( l$ S$ k- Some experience with conflict resolution required.
5 w! `2 W- q' ]9 w3 ?7 d6 d- Cantonese and Mandarin language skills an asset.