汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
& W- c4 R3 f5 C5 O8 \( aWorking Location：Canada-Ontario-Toronto
Language: English

岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
3 u/ v8 g# ~7 A: Q" k8 P& ]语言要求：英语
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7 |5 M/ x$ m- C+ BHow To Apply
4 r4 ]9 f2 ^% |5 O/ _2 q  M2 {HSBC only accepts the official application via the following link.
  W% t' W& k- F6 J$ F8 k6 Z点击申请-Click here to apply
如何申请
, v; \1 {) X7 L- w+ ]" h$ c+ DHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
2 |% i% F/ B5 F9 {不接受电话或者邮件申请，点击以上链接申请。

8 h, q9 f9 X% g0 fKnowledge & Experience / Qualifications:
7 G* V( o9 t2 L7 {; L- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
' @, s4 C) I9 \' G9 O5 }) n- Ability to multi-task, and work independently.
- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
: n' P; I- R# W+ L/ x5 m7 I- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
0 ?) r% f1 M6 C8 z1 _: ]9 i- Cantonese and Mandarin language skills an asset.