Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time

Company Address:

* F/ x& u; \% H: r( e0 |8 UHaPe International Inc
199 Pembina Road – 2nd Floor
$ s& V$ g( }6 X7 @9 S' }Sherwood Park, AB
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Job Description

3 x. o/ q! ^/ K4 S; tRequirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
9 J8 d# h7 C+ I9 C5 T. ~- Must be detail oriented with the ability to multi-task and strong time management skills
0 C! E- F/ v$ G  q& l0 E- Thinking and working logistically,  responsibly, independently, accurately and timely.
& D' l- ]$ v+ m3 ^- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
+ I9 f% v0 M( V+ E- Could handle high pressure work and cold calls.
, z+ s' C& ?3 x" y- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
, U$ D9 C, p. u- \' C2 R$ o- Bilingual in Mandarin and English is required
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Job Duties:

I.        Order Related
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2 }, U+ P- G" h2 K: `/ l- Check order Accuracy in time manner
- Order Acknowledge by email
) r: u1 j" C6 j- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
+ w7 U2 z2 F# d2 p4 @( E$ e- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
/ v5 F, O2 {! q- Follow up and report about order status
/ x$ e% C( ]1 v0 a- G+ c$ U3 {- Ensuring the safe and timely pick-up and delivery of shipments.
0 K* r2 p$ j! R8 h- Monitoring shipments, costs, timelines, and productivity.
) Z! @; Z' N1 B# d7 m0 b; [9 ~- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
/ C' d2 i4 \* Q; @- Communicate with warehouse for shipment shortage
+ `# O1 a; a; b1 V; }* p6 \5 z- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:

" @5 Y1 k; r* l- Organizing and managing inventory, storage, and transportation.
, S, G2 P2 B( E6 {. Q) G- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
4 D( S9 g. R" W/ ?0 N- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
1 D4 H/ Q. ^; p4 Z) N$ z9 l- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
* f) \& u$ F1 ~5 r: M- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
% ^7 |  o3 B7 _5 C9 n' ]4 {% @0 s- Identify best cost effective procedure of transportation.

) @' K% z2 I' F4 R% eIII.        Others:
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5 e8 s& z9 {& F5 R- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
1 r) M% |, ]4 r, z3 n- Work out Sales or Inventory related Reports on Monthly Basis or others as required
: R- }+ ^/ w8 m' y- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- V) O$ T- Y' t) z% R; R: C- Update system with Shipping information at order level
1 b2 A& M- H  w3 V/ h, n% U- Assist Auditing’s request for Order Processing related procedures
6 Y' V, h- A) T, }- Customer Service and other duties as required.

0 g- f/ y4 F5 H6 i% tPlease submit your resume to info@hapetoys.com, thank you!

33118188

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