Hape International Inc.

33118188

2 ^% K1 E: @1 G  mPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

Company Address:
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HaPe International Inc
% w5 K2 a; H  h, k0 f! b199 Pembina Road – 2nd Floor
) B) H+ A3 }5 @' ^) P6 C% [' I7 b$ K0 ~Sherwood Park, AB
% i5 o! s/ ~# p. f! n% X" ?T8H 2W8

Job Description
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Requirements:

0 |( U0 B& L, A# u- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
0 t2 \; d- q" s( O' N3 F- Must be detail oriented with the ability to multi-task and strong time management skills
+ J+ \6 a# u3 J9 R- Thinking and working logistically,  responsibly, independently, accurately and timely.
; d) A; c  g; P8 ^0 Y- Excellent written and verbal communication skills.
9 d) r+ `; C5 X1 I5 |) N- j- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
. c6 _9 j3 i% _6 T) w8 [! e- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:

I.        Order Related
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0 B8 b% p( a% S- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
" m+ k1 I( F* D* x8 K# X- Follow up and report about order status
+ T% g; X. I0 C* A- U  C/ p* h4 J; p- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
' @, A1 [2 y2 F" t- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
3 x3 H- `1 _* J+ j2 a- Point of contact with warehouse for all related matters
9 n- K- V# {. G& X. Q# v- Point of contact with Factory in China
! s& m5 x# A/ s' f2 p- x2 y$ Z- Check Customer credit and fill backorders accordingly
, s( U( C7 M3 V0 z- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
/ |- k# V* y7 C" s9 W- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:
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# r2 `7 h+ `# N1 Y1 w) t* X# c- Organizing and managing inventory, storage, and transportation.
9 S" y2 K' r" k) H1 _& r- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
4 |4 U$ S, I4 a% {6 I2 E- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
* R, B/ ~3 G1 p% a0 c: E- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
, }, |/ A' s. k. [- Develop and present status reports to improve and supervise logistics order performance.
/ o# {% s: ~% Y9 [8 x! [4 n- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

' d3 W) u  e. ~3 A) D7 CIII.        Others:
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( ~) E; m% g8 A1 A' G& l5 e9 W- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
3 J% K5 M, I- i- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- R0 u( n6 d# R* n/ p7 ^- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- q) k. J5 j$ J! T; c: r- Update system with Shipping information at order level
& X% ]9 k  Q% D0 C9 p1 f9 I- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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: G: }3 E1 V$ e% ?( jPlease submit your resume to info@hapetoys.com, thank you!

33118188

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