Hape International Inc.

33118188

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; ~3 }) P) v" C1 K$ d! rPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

6 r$ Q* I! R* w9 Y8 t$ R% eCompany Address:

HaPe International Inc
' M( \2 N; r4 Z# u& R2 A199 Pembina Road – 2nd Floor
Sherwood Park, AB
2 ~" r. q( X) @  G8 yT8H 2W8

Job Description

/ z1 y3 G6 z/ E' HRequirements:

- Carefulness and Accuracy about data checking and data entry.
" _3 a8 P% f" k- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
/ P5 O: D  q* W/ V# S- Thinking and working logistically,  responsibly, independently, accurately and timely.
, ?4 E2 r; M' R. a- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
. U" `; z  F: C8 Y& q- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
$ F+ b$ r+ Y, r- Could handle high pressure work and cold calls.
, }  [6 j( e2 W4 I- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
) `: N9 d) b0 |" F# ~- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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2 k( T7 f' V6 ~2 z/ cJob Duties:

, E2 U- ?6 N( xI.        Order Related

7 T1 k- M, ^& @8 C! Q+ N1 k7 B- Check order Accuracy in time manner
% m( a7 b5 }/ P- J+ y: f5 O" v/ ?- Order Acknowledge by email
2 P) j' Q& L$ K- v- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
$ ~' k. u3 n* j- Charge Credit Card to approve payment
$ K% [7 B' H9 r4 }% G- Send orders to warehouse to process
, X0 `' m6 Q, O! S- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
/ E; F; N1 R, I- {+ O# x# C# b- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
( \, {( v, s( r" u- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
; i; R- o3 t8 ~% K  X+ n, @8 J- Check Customer credit and fill backorders accordingly
6 Y, e2 h! a% _9 {0 `- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
$ D+ r+ L9 s- W. Y( x7 A2 |- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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: w' ~3 P# o5 s8 V  G5 `2 fII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
+ J% k* f% l- Q  a$ T- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
& q" Y( `' u+ U7 m! }- Support monthly summary of transporter scorecard reports along with tracking metrics.
0 v4 q; h" Y& L4 T) I4 L2 L- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
. q& E5 l. Y  F( J/ a- Collect scorecard metrics and ensure to persuade changes with suppliers.
9 d( j2 z4 \7 R1 F5 E7 |/ \; O- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
4 q0 y# \, A1 q5 Z" u4 i# V- Develop and present status reports to improve and supervise logistics order performance.
4 u) `, f" b: p* q$ @% P- Instruct carrier agents and supervise for ample action and results concerning transportation.
/ m( n! \( h3 X' w. O- Identify best cost effective procedure of transportation.
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3 r0 d0 T% m  z) ?# i( DIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
; A- Q' @' q4 ~& B  s& _# H- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
( }: |; @2 I, s/ h4 U- z5 e- @+ ^- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
' @$ I: {  E7 |. c* `( U" e' z- Customer Service and other duties as required.

! G& V! ~  W. c+ UPlease submit your resume to info@hapetoys.com, thank you!

33118188

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