Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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- O2 l. T3 W& B9 p5 `4 j) ^( @Type: Full Time
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) Y+ n4 W0 t4 }, z1 x/ s8 bCompany Address:

HaPe International Inc
0 C4 ^2 C# G  x5 h7 W9 W199 Pembina Road – 2nd Floor
' M: D8 s- |* T4 L2 R5 D6 WSherwood Park, AB
  b) G% _5 L9 M: N0 C' b& QT8H 2W8

3 D0 g$ ~% T& i/ i  k( vJob Description
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Requirements:
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) J) R. M. ~' f0 R! Z- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
7 W5 H. D/ O2 S, f- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
: i  F2 g! E) A: g3 p- Excellent written and verbal communication skills.
( S: _! S* }3 t! O5 l0 O- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
( ~5 T# u$ w  u6 b7 g6 k" h( _- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
, R2 Z1 e/ \, L6 b* G6 w1 q- Overtime may be require during Oct – Dec busy season.
" z3 {* P7 c( J- Bilingual in Mandarin and English is required

5 J  {+ M4 `7 h8 J  Y4 q$ GJob Duties:
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I.        Order Related
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. h5 m7 P. o$ d- Check order Accuracy in time manner
7 O, ^% e! v& d- Order Acknowledge by email
* F( T( }3 ~# n5 @0 f& G! s+ b- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
5 K; L6 ^% _% K' l  M3 b- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
0 C9 v/ A1 v6 B+ H, g- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
! n+ ]1 w2 H7 q; o% H, `! m/ s; Q- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
, i' m6 _; S8 ?8 D+ Y  X1 m. u- Submit weekly inventory update on assigned Portal
/ O3 p* D) C! y. T- Point of contact with warehouse for all related matters
; e2 X) V5 u# g& |: X# X: V- Point of contact with Factory in China
0 v) V( D8 B! |0 p! ~- Check Customer credit and fill backorders accordingly
6 R7 O- m+ G$ G7 q* a" _- Communicate with warehouse for shipment shortage
& _3 \% c. H" h! A% I; ~+ G" O* [- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
$ I3 v. L1 ~! M1 x. X- EDI accounts related work and others as required
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# N1 w1 R8 d& t4 J5 O8 F* }II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
: \) [$ S+ \/ D* |- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
6 m6 Z- d: u7 m: O7 U: z7 }- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:
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2 B+ \3 i  {% d: F- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
  ~$ \$ h( ]5 X8 V- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
2 }& W& G) z9 P# y; e$ ^- Assist Auditing’s request for Order Processing related procedures
7 _  f5 X- z# _: Y- A- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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