Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time

  N5 ~; w9 T6 ]) }+ C, gCompany Address:
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  {! x- _/ x# mHaPe International Inc
0 \& d" g9 }9 b; `; Y3 C& z199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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Job Description
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Requirements:

- Carefulness and Accuracy about data checking and data entry.
: A8 w5 j5 D7 Y; ]9 l" [6 r- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
1 F3 h2 h' E3 v) ~- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
2 }3 ~7 B) @* L+ r- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
% C- E$ |9 j! S5 ~+ |' b- Bilingual in Mandarin and English is required

( |, A# ?6 E4 {+ d' eJob Duties:

; i$ r: A9 a6 g8 G9 E+ h* cI.        Order Related
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- Check order Accuracy in time manner
; K& Y/ e- C9 ]7 A. Z) S- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
% c0 ~8 o/ K! X. i0 @0 w- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
7 ~! k9 J) `, L- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
, S# Z) I; L3 K+ [1 S6 D- Monitoring shipments, costs, timelines, and productivity.
; G( o9 G# t8 X1 {2 P- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
; [$ \* L' V" q- Point of contact with Factory in China
( d( F5 N( J! |( Z! Y" h- Check Customer credit and fill backorders accordingly
# z1 W+ ^- j: a2 f2 l# c2 ?- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
* }6 _( J6 Y  S- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
# t$ y8 c' Q/ S1 n- EDI accounts related work and others as required

. K: W0 d% T) B% oII.        Logistic:
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  o1 s* M3 N- l. x& @' \# f; o6 e# ]- Organizing and managing inventory, storage, and transportation.
" h  N  \" d3 O5 ?- Analyzing and optimizing logistical procedures
% G( ]9 j" F$ G6 V0 m- Recommend most efficient means of transportation needs and procedures.
$ _) m$ f% }. P6 _8 g  W* k- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
, d% z0 @1 t+ a9 N* X( r1 X% P- Collect scorecard metrics and ensure to persuade changes with suppliers.
" g' s. q( n/ ]4 w6 b- Investigate alternative distribution processes effectiveness for definite customers as required.
! Z1 p) l! u4 [! T- Identify sensitive clients and interact special customer requirements with carriers.
7 \* ~6 m0 z5 t6 D/ _# d- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
. D" b9 G& w) {5 C8 O/ k- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
/ {! b" X# p5 d: K6 N- Work out Sales or Inventory related Reports on Monthly Basis or others as required
9 R, r1 a1 t; b# b9 B4 s- Work out Weekly Sales Report
/ @. W* C5 W  X3 I- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

% T: k6 I' Y+ Y9 G) E' FPlease submit your resume to info@hapetoys.com, thank you!

33118188

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