Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

Company Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
( |; l' ]" j! r3 l  qSherwood Park, AB
* [# m. o0 D' G% IT8H 2W8

# x  L" K  O- z, U4 ^3 n! {6 nJob Description

Requirements:
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7 G3 F# e2 I, X* |: ^6 n- Carefulness and Accuracy about data checking and data entry.
) ]. e: k' r4 t# m- Attendance is key factor
7 M# ^& \6 O6 k8 y- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
$ v: C: g0 w& h+ O, I; K- N- Excellent written and verbal communication skills.
2 t1 z) A- G7 t! F- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
+ W0 i0 v* K. K; P7 W+ p% V- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
9 o7 G. l0 k& U$ X- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
1 u! K! r3 A. E6 P7 ~: [5 n- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

: F' y' _3 i3 i5 G  m, O  I8 F$ UJob Duties:

& l; {# p/ o9 s+ r: _; p3 p2 P  b/ sI.        Order Related

. j3 d( Z% \4 R" C- Check order Accuracy in time manner
0 L, c, l! h: h7 C* ]- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
* P8 k; a3 [6 j) D, C( z+ ^- Send orders to warehouse to process
" z1 `4 X2 b8 ]5 K) }9 ^* k8 }- Communicate with warehouse if there is any special request or Inventory Shortage
4 h+ a; b7 F8 ?3 u9 a+ g2 ]- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
3 y* C4 f; w; C4 b' C- Monitoring shipments, costs, timelines, and productivity.
( _/ B3 X3 |6 Y1 h, V7 v3 T- Addressing and resolving shipment and inventory issues independently
- t- {; Z( \5 v( \$ |- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
  n( S5 g7 d, J0 D8 A& _- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
1 d6 {) L3 J% s0 \9 D+ n- @% z- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
; z4 P. _! E/ d3 K) E: h# F9 g- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
  A, Q$ x& w+ Q: {- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
9 b+ E4 d: l7 z  ~% a0 ?- Identify sensitive clients and interact special customer requirements with carriers.
. x( v& u% ?2 d# j( x- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:
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+ D$ G& c- @, ~# x6 w0 q, N- Respond to customer & Internal team’s inquiries and ability to solve problems
  `# ]2 E& ]; K  f- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- {" W! l/ r2 r7 s9 y, D- Work out Weekly Sales Report
  S. c% U1 x+ j! w9 {# B- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
1 O6 ~; E  M  @/ k- Customer Service and other duties as required.

3 K7 K: J1 A8 X( j* W# W! U" i- APlease submit your resume to info@hapetoys.com, thank you!

33118188

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