Hape International Inc.

33118188

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  M& \+ r4 Z- R3 ePosition: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:
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0 H9 Y* r1 G1 a9 |HaPe International Inc
0 Y( }- V0 B( r+ c4 y199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

Job Description

Requirements:

% n- j$ m, c# }! w8 I) p- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
  f: Y1 `& q+ l/ h3 Q9 B- Thinking and working logistically,  responsibly, independently, accurately and timely.
( x8 x" v; M6 n8 R- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
8 C" l) j" ~# T& j$ x- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
" X$ b0 S7 a+ R& F# c- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

' D( l( E; s( Q: u8 KJob Duties:

3 N. ^0 o6 E" d, ?+ y' E2 n" AI.        Order Related
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- Check order Accuracy in time manner
' {+ s& Y' F- g/ k  w% @$ K6 H- Order Acknowledge by email
/ \! W& X9 e. ~1 Y4 \5 u* A- Order Checking according to guideline
4 C; Q$ x* J( V5 p6 J* x3 q, w, r- Order/Data entry Accuracy in time manner
7 }; H  F% c/ \) G- Charge Credit Card to approve payment
. ?* y- W7 s) g- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
3 K- I. m% t# v& g2 x3 J- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
/ B3 O6 ]. o0 f1 ?5 K- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
6 J, L+ Z8 v/ H# U0 s, _) F! c- Point of contact with warehouse for all related matters
, B, C+ [4 E( \/ A* p- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
( x; Y% V; S: x- EDI accounts related work and others as required

II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
! l0 W- M: M( U- Investigate alternative distribution processes effectiveness for definite customers as required.
1 p5 G% d; `3 l- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
2 X5 a5 W% ?) R; t; b2 j4 M5 d- Identify best cost effective procedure of transportation.
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III.        Others:

7 a# m2 l; O$ q, A, f, c- Respond to customer & Internal team’s inquiries and ability to solve problems
7 X3 z8 ^1 X% e. l& V' B- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
7 y$ S* F) I3 r6 I# ?! K- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
4 G& Y% A. f1 T) ~' E: H- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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