Hape International Inc.

33118188

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) N: [  ~1 n7 X+ c$ E. xPosition: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time

Company Address:
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HaPe International Inc
0 v$ \, H2 d# h1 q199 Pembina Road – 2nd Floor
Sherwood Park, AB
) T6 a0 s, A4 L* m1 Q3 WT8H 2W8
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Job Description
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4 ]7 O- N# K. t/ sRequirements:

- Carefulness and Accuracy about data checking and data entry.
5 O7 z* D6 B( o- c- Attendance is key factor
3 T+ o6 H1 V) b: \* d2 C- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
2 E: ?5 x3 M, W, F6 |/ x3 k- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
3 s/ n, J! `: [# q; a- Bilingual in Mandarin and English is required
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Job Duties:
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I.        Order Related
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6 p# l7 D2 f+ o! |, \- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
" h8 f$ T6 d4 m( f" i- e8 b4 K' x6 Z- Order/Data entry Accuracy in time manner
" L+ ?( R% W/ E: N- Charge Credit Card to approve payment
8 h( Q$ K/ ?% F' [, F1 a- Send orders to warehouse to process
- u2 n" M: Y: Q8 Y, {% M- Communicate with warehouse if there is any special request or Inventory Shortage
" V1 z7 g$ y+ [; y+ @- Follow up and report about order status
3 F4 q' k; h' O. r4 `- Ensuring the safe and timely pick-up and delivery of shipments.
  b8 I+ r$ T" R4 w) T, z+ \- Monitoring shipments, costs, timelines, and productivity.
. p2 Y5 T5 I# G! M- Addressing and resolving shipment and inventory issues independently
% M0 U' R2 ?8 a  [- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
& Y9 q3 u3 K6 A5 z- Communicate with warehouse for shipment shortage
% V3 H. S% ^' I& ~. `" C6 ]7 R- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

* r- I( o/ K0 K  i- {II.        Logistic:

' m* G- F4 \8 _* r9 F8 O- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
9 r! R1 H5 i1 [- n- z- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
  O4 w- h" t/ y5 r; D0 T- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

5 K- R, h- F7 E7 h! u$ U. j, vIII.        Others:
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4 u4 |' P+ x  j. I! J$ h- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
( ~+ }; ~! z7 M7 F! T- Work out Weekly Sales Report
, l* `$ C) Z) y5 [- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
' Y& {) \& [% ^0 ?) H- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
6 |5 b- h4 B7 ~' s8 W% k5 n8 F- Customer Service and other duties as required.

3 v3 f5 ^, K$ ?* l: _Please submit your resume to info@hapetoys.com, thank you!

33118188

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