Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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- o4 \! h: Q4 q% s; Y, RCompany Address:
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HaPe International Inc
8 @3 ~) g9 P' \  y9 ~/ [199 Pembina Road – 2nd Floor
Sherwood Park, AB
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Job Description

Requirements:
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  W1 d) I. a- q" H3 Z% j- Carefulness and Accuracy about data checking and data entry.
2 [& z6 S( G+ f6 `9 U- Attendance is key factor
! r2 L, y* |# r( J- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
0 ~2 _1 B; b2 ?7 y% Y- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
& N+ V6 s. ]: V, b# J- Overtime may be require during Oct – Dec busy season.
2 ^7 N* ?# q" G( O- ^) R- Bilingual in Mandarin and English is required

Job Duties:
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9 }7 ]2 j* H! Z" _I.        Order Related
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* S$ v& o' s  k9 p( ~% n) x+ I; \# J- Check order Accuracy in time manner
$ l1 g, E& ]; [- l( m4 Z9 J- Order Acknowledge by email
" I+ |0 \, ]  J; @/ P; u- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
3 k6 i4 ]8 Y( f1 \  g- Charge Credit Card to approve payment
- Send orders to warehouse to process
, ]/ p) n7 Z. f4 d0 H- Communicate with warehouse if there is any special request or Inventory Shortage
( v7 t+ d/ L5 R4 m( n- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
7 j" |* F- u, z4 i- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
" ~# S  K7 _* p1 K- Point of contact with warehouse for all related matters
; f$ n8 l5 u# h' l- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Z4 c. ]6 r5 W, K- Communicate with warehouse for shipment shortage
  b5 F8 Z) }! d; m4 |4 [- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
) E, g1 D8 X1 b) v# u9 ^- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
$ d& k* g0 Y# R- \' ~- EDI accounts related work and others as required

: p3 V% c6 j/ gII.        Logistic:
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: E. r; @) M; u- Organizing and managing inventory, storage, and transportation.
8 ^! V; P3 s7 T- Analyzing and optimizing logistical procedures
  J! U- W3 f) B: @: o2 Y- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
: X1 |1 a" |8 {( d; o- Investigate alternative distribution processes effectiveness for definite customers as required.
" }  z1 g; J/ w6 ?  U: S* d9 s8 L1 t- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
' H7 w- S; m1 R- g- Identify best cost effective procedure of transportation.
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% M8 S' F. l2 CIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
4 W" V0 K& ^4 k. @: j( f/ D- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
& ~* R( A4 x( Y, `- {% [9 s. p- Update system with Shipping information at order level
5 N% R3 r4 u  w# Y- G- Assist Auditing’s request for Order Processing related procedures
, L  k2 e5 q+ D- {- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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