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REPORTS TO: Reports directly to the Operations Manager
+ o4 U: ~* i) T$ }' q, h JPOSITION HOURS: 8AM – 5PM) z& T) f* b. t4 S6 X6 N! T
EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY
- ]6 u5 x. H4 Q9 o5 ~LOCATION: EDMONTON, ALBERTA, CANADA" S) |7 u. V( G3 r" a$ X4 g; D
DURATION: CONTRACT OR PERMANENT
) k8 \% l& I) j( c7 w$ h4 S4 GSALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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RESPONSIBILITIES FOR THIS POSITION:
2 Y! b: o7 g; Y; _, H- x- K• Provide tier 2-3 support for network issues for technologies such as but not limited to:6 e. q* R2 v' R/ \5 Y- O7 d
o Microsoft Windows NT 4.0, 2000, XP, 20039 n' _! u' P$ P, n$ \: @1 Z5 a. V+ p
o Microsoft Exchange 5.5, 2000, 2003
7 J: k$ U* f: y5 t/ n: |0 | o Microsoft SQL Server 7, 20006 H, ?# I- P2 V3 z( y2 i# V
o Microsoft SMS 2, 2003. o) B* r( f& U# L
o Microsoft Operations Manager1 v) j4 S1 U2 _- s- W' Z$ }, n
o VMWare Virtual Server solutions
9 L4 K, N6 E" D9 t- P o Linux based operating systems T& |9 ]+ Q& ?$ N
o Sun Solaris operating systems
( T- A2 R8 b; A0 v7 O7 O" u o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
! [6 g6 F- a3 k4 V- d7 \2 ~: a7 H' X• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.
7 b# ~2 H0 k( M; Q• Proper and detailed documentation of all support and project related calls) g8 [* ~" U/ W! H/ k+ {" O) p
• Administration, architecting, and technical support experience on the Microsoft Windows
' {+ A' D4 d+ f0 W5 dplatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft8 Z1 O; T* w' ^" G! W0 @" a
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc./ a1 ?1 z X3 I* a$ C
• Advanced Cisco routing and switching and/or firewall configurations
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3 _/ R# J) A- M4 V a o7 A4 d0 CSKILL REQUIREMENTS FOR THIS POSITION:0 G o7 U, D/ D) _" S
• 5 – 8 years hands-on IT experience
) K1 |# B" E; A" k B• Excellent written and verbal skills- U! R5 U2 T8 Z5 v8 E9 A* ?. [6 _* m
• Ability to work in a team environment; _$ y, Z& K2 v m6 j" z
• Excellent organization skills with detail AND accuracy
+ h" G1 m" L: F9 j% f• Excellent documentation skills with detail AND accuracy* E, V+ V* V9 @ U
• Certification should include some or all of the following:9 k* A$ Q7 S' Y( A! y
o Cisco Certified Design Professional (CCDP)
1 y" [! N) o- b1 N% j: |1 e5 Y o Cisco Certified Network Professional (CCNP)
. S/ a9 h0 r: j T o Cisco Certified Internetworking Professional (CCIP); w( I8 z) G8 s* G6 l. i8 ]! `# C
o Cisco Certified Security Professional (CCSP)8 N5 V* D- V: ^$ r7 O& t3 |% p
o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
7 O) {2 w6 N9 U c+ _ o Citrix Certified Enterprise Administrator (CCEA)
/ s; K( {7 X4 j0 M* _0 x o Any other professional certification designations are a bonus
7 M$ r8 k3 }6 T• Ability to multi-task and manage multiple medium sized projects
4 |4 D- G8 }+ i* B0 n" W: W• Ability to understand and deliver high quality customer service5 X6 P# U7 I# m# N+ R; U$ p1 ^
• Advanced TCP/IP and internetworking protocol knowledge: V' f- R) E+ u" C Y. E9 {
• Experience in IT operations and an actively contributing team member in project based work
: P" p3 l& \& M- f• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
! D: F6 W Y8 S' |0 s• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005
; L& z- g7 J3 M* }! H, S$ B• Have 4+ years of network design experience! [& P* Z! U1 g: O
• Have led medium to large sized projects
F8 |# F" l* o# k v/ |; X) ~• A valid Alberta driver’s license is mandatory$ P' _7 L5 h7 u( F( `" M
• Clean enhanced criminal record abstract9 |$ w8 c; T9 ^) f2 H9 B
+ \3 K# M7 S" ^. ~Bring your knowledge and expertise to our team and contribute significantly to our fast growing4 J8 n. N6 a5 I0 b% n3 e! U3 r. t
company. Solid career advancement opportunities and superior benefits are some of the other0 J# E i- O6 i
advantages you'll find at Nirix Technology.4 C7 Z+ E2 r* I
A career should be more than just work. Join Nirix Technology and make a difference.6 f2 m! r! Z8 i" k3 n X
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Please send all resumes to hr@nirix.com. |
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