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REPORTS TO: Reports directly to the Operations Manager
8 W3 @" U1 C4 u0 CPOSITION HOURS: 8AM – 5PM F& ?! K. D$ P2 i* D/ k& b
EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY
+ ^ H. b4 l$ @+ Q0 cLOCATION: EDMONTON, ALBERTA, CANADA- m* E3 E" S% P1 h T
DURATION: CONTRACT OR PERMANENT! u0 y; ~, b+ q- u; t
SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.) {* J% z# Z# I
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RESPONSIBILITIES FOR THIS POSITION:" Q- ]5 J/ S& [$ O8 n( q
• Provide tier 2-3 support for network issues for technologies such as but not limited to:
6 U3 K a1 U# N: v o Microsoft Windows NT 4.0, 2000, XP, 2003
' X. f/ P6 P8 B7 I3 W' X( y o Microsoft Exchange 5.5, 2000, 2003
5 D7 E$ x$ f2 ] o Microsoft SQL Server 7, 2000+ V/ h: C! e0 b7 @5 w6 [
o Microsoft SMS 2, 2003# l9 j4 r* K9 g' b7 D3 W( Q
o Microsoft Operations Manager
9 ?, T6 G7 W9 A9 @ o VMWare Virtual Server solutions
7 _. @2 W* A# L9 @0 s2 g o Linux based operating systems* b p I7 Q* m( O
o Sun Solaris operating systems
6 ?6 L5 K: r2 { c o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
& h& F( C$ i3 X* T2 n/ F" H• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.9 x0 r" }: j. s' S) N: V
• Proper and detailed documentation of all support and project related calls
* @6 z# o" O/ Z. S) _( w• Administration, architecting, and technical support experience on the Microsoft Windows
) O* U& ]7 C' r4 x; @platform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft
. S4 S" A2 T& Y: b0 ?" qSMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
/ [+ v* w# d. u/ H8 ]0 x• Advanced Cisco routing and switching and/or firewall configurations
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SKILL REQUIREMENTS FOR THIS POSITION:
1 c r: v( p* b' v9 B- s; b7 j2 z• 5 – 8 years hands-on IT experience
1 s9 Z. b+ m) R8 R( ]• Excellent written and verbal skills. }: y- |" K9 Z H( {8 u. H# U
• Ability to work in a team environment
' x" S* t/ C6 ^6 V' P• Excellent organization skills with detail AND accuracy
1 q* J$ W. {' V" ]2 ^0 o; S+ t! [• Excellent documentation skills with detail AND accuracy- M( s7 t4 B, k$ L- S8 N3 s
• Certification should include some or all of the following:
* t3 B l: G& w. ~ o Cisco Certified Design Professional (CCDP)5 T. f5 C8 v; Q/ F5 ]
o Cisco Certified Network Professional (CCNP)7 |" I/ ?1 P6 h& l {+ @
o Cisco Certified Internetworking Professional (CCIP)
# v$ }; A2 G% W5 } o Cisco Certified Security Professional (CCSP)
) W, _! n' i: u# Q$ U o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)/ `5 p S. Y ^
o Citrix Certified Enterprise Administrator (CCEA)
# `/ W# g0 x3 c3 H' m. O o Any other professional certification designations are a bonus
( T8 n4 j! E6 \# D• Ability to multi-task and manage multiple medium sized projects, l: p; \" ~ @) M% W, M" o
• Ability to understand and deliver high quality customer service
M" ] s' R, w9 G' K• Advanced TCP/IP and internetworking protocol knowledge9 N; M( K) k0 Z! W" q( e
• Experience in IT operations and an actively contributing team member in project based work
) T6 M! {6 D2 E `- Z• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.- t! x9 M5 B( D& ?! Z9 B
• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005
( T8 N- ]( M- q, w3 F9 c" F7 j; c• Have 4+ years of network design experience
@# J8 y4 j8 l$ j; Q8 k• Have led medium to large sized projects
+ |& n+ j7 y" A• A valid Alberta driver’s license is mandatory/ z$ i* G5 |2 W7 w& f0 l: s
• Clean enhanced criminal record abstract3 Q' T T; e) ^1 J# m. S
2 B! G' M: H$ V3 r, k9 bBring your knowledge and expertise to our team and contribute significantly to our fast growing
( H1 V9 a1 _* h" v/ E' E; V3 ~% ocompany. Solid career advancement opportunities and superior benefits are some of the other$ p$ ?2 M8 O: x0 V3 g, S- r- W. _$ c
advantages you'll find at Nirix Technology.
; W, J; s: D# m c5 v+ bA career should be more than just work. Join Nirix Technology and make a difference.; ^, ?# T8 \5 z; k" N; J
% Q, v0 [# m3 W. V2 C0 iPlease send all resumes to hr@nirix.com. |
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