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REPORTS TO: Reports directly to the Operations Manager3 r9 ^5 R) l2 A5 X% _
POSITION HOURS: 8AM – 5PM
1 x! ?) ]2 ~2 W# YEDUCATION: HIGH SCHOOL AND/OR POST SECONDARY7 ^: Z: Q( o! v: p1 T/ ?' F- W
LOCATION: EDMONTON, ALBERTA, CANADA" f6 |! G# Y+ y3 x
DURATION: CONTRACT OR PERMANENT E$ x0 F" y9 R% o0 M+ Y" F
SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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& \. P7 x6 ]6 h: l, }RESPONSIBILITIES FOR THIS POSITION:$ J- V2 s! N4 P' g' R
• Provide tier 2-3 support for network issues for technologies such as but not limited to:% X! ]3 s# f- y b4 L! x
o Microsoft Windows NT 4.0, 2000, XP, 2003
2 b; H2 A8 I G) D- x o Microsoft Exchange 5.5, 2000, 2003
8 w6 Z" R9 ]0 S1 f: z# y7 P9 t' `: v o Microsoft SQL Server 7, 2000. B7 ?( c' E6 V# o/ V5 ]
o Microsoft SMS 2, 2003
0 {/ k4 w r( t* J( j: p9 u6 q; @ o Microsoft Operations Manager
2 K2 ~5 @# f5 |0 Z! J: E3 h o VMWare Virtual Server solutions) W. K, S7 @6 h- \
o Linux based operating systems; o5 n* M6 _, Q6 N$ Y$ v
o Sun Solaris operating systems
7 z3 n. v- C9 w6 t' ?2 w o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience% g8 ~. O0 r: h' m( c% V1 k
• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.
2 I+ j _* [# s) U9 `• Proper and detailed documentation of all support and project related calls
# t- R9 _1 L7 c L9 `• Administration, architecting, and technical support experience on the Microsoft Windows
" _7 b% M3 ~* K f tplatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft" L" ^* i2 l4 j0 p3 K) r
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
4 H4 r' D- ~* g3 @. M" q; H9 R( I2 b• Advanced Cisco routing and switching and/or firewall configurations
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SKILL REQUIREMENTS FOR THIS POSITION:
8 z1 a' j# }$ d' f! b• 5 – 8 years hands-on IT experience
# ~3 @1 y/ n0 I, o8 s• Excellent written and verbal skills
9 @" ]6 N |- m" X9 Z1 M$ @• Ability to work in a team environment8 b) E8 Y9 p# O& Q& b* n9 \' K, s, l
• Excellent organization skills with detail AND accuracy8 Q& j6 T4 j# |0 G8 j& W
• Excellent documentation skills with detail AND accuracy
+ f u5 Z' N" z1 j) y) m! n# k; a, x• Certification should include some or all of the following:) Y: c1 m; P. N% ~# l" h$ z
o Cisco Certified Design Professional (CCDP)
, y2 R1 w5 U8 g8 ] }/ O o Cisco Certified Network Professional (CCNP)7 d5 ?1 Z& ^( e+ f6 p
o Cisco Certified Internetworking Professional (CCIP)
" _- r L2 C' b- @# X) _ L o Cisco Certified Security Professional (CCSP)
& {8 N6 X; r3 h! @ o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)& V F) e* p/ Z' K
o Citrix Certified Enterprise Administrator (CCEA)
# e- u1 k# M4 A$ k; f' } o Any other professional certification designations are a bonus
# ]* O K V% r8 a2 f' s& C• Ability to multi-task and manage multiple medium sized projects
% v( K8 D7 p/ I* _4 H• Ability to understand and deliver high quality customer service
R0 O8 f$ J# u& J+ U( \• Advanced TCP/IP and internetworking protocol knowledge
, H4 ~% {$ t) u7 ^- i$ u2 `• Experience in IT operations and an actively contributing team member in project based work
, V3 f. y$ Q) d6 o+ s• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.6 w+ Y* `# T x c+ E) L! G
• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005
5 H! o/ R* t: S0 l1 t* M8 |• Have 4+ years of network design experience
$ `; R) q# w q# f• Have led medium to large sized projects
, v m9 R$ e4 M9 e• A valid Alberta driver’s license is mandatory4 C- Z b- n! J% p- e( z+ I
• Clean enhanced criminal record abstract
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, K9 `7 X4 c$ S a# I& `) PBring your knowledge and expertise to our team and contribute significantly to our fast growing
+ R0 d: n/ O, ^company. Solid career advancement opportunities and superior benefits are some of the other
4 x G8 q6 t! D1 W0 N/ R8 m. hadvantages you'll find at Nirix Technology.6 X2 F- e+ R/ o+ F5 l
A career should be more than just work. Join Nirix Technology and make a difference.
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Please send all resumes to hr@nirix.com. |
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