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For utility company, no real benefit for BBB, as company pay fee to BBB, not you or me, but it does not hurt to leave a feedback with BBB. 7 V- U0 B% s' F% n' f" o; g - A( U- q. o9 Z: gGo to "Alberta Utilities Consumer Advocate"(310-4822) to file complaints for all the billing, contracts and other issues. Action will be taken if there is multiple similar issues.! r; r7 U5 K3 l8 Q$ |7 k4 g
4 t ~* W) Z9 N/ x9 O3 iYou could also call Service Alberta Consumer Contact Centre @ 1-877-427-4088.