+ {0 o& C" O+ g% t
For utility company, no real benefit for BBB, as company pay fee to BBB, not you or me, but it does not hurt to leave a feedback with BBB. 3 Q( W" L2 M* O7 y0 D
2 R0 o0 [* n; i; G2 `
Go to "Alberta Utilities Consumer Advocate"(310-4822) to file complaints for all the billing, contracts and other issues. Action will be taken if there is multiple similar issues. 2 h$ c6 ^) t/ h- W. D `( k6 N% G7 I* o8 l
You could also call Service Alberta Consumer Contact Centre @ 1-877-427-4088.