 鲜花( 3)  鸡蛋( 0)
|
我公司最近诚招 technical support,待遇不错,公司网站arcsset.net8 N- t, z, i; v) {! c0 q
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢6 t$ b- K% ?/ {2 M' R
. o% K* u: W% ^: p; w4 J; L2 y/ |Responsibilities include:
" \/ w* l8 D2 B* u, |* G
2 L6 _7 B& h8 e) WWorking closely with marketing, sales and programmers to facilitate customer system integration.
1 J6 H% o4 G# I+ Y: ^6 sWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
$ \9 R R9 \3 q, l9 VTechnical support and troubleshooting of client software implementations and customer issues or problems.
( P4 A5 [* T- m7 DCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
! s8 z7 S$ P$ d4 a& o$ u
& `: M7 D+ c0 g8 S* x5 ]. K7 {Requirements:
- q s5 D9 d3 E1 Q8 |
- d3 E$ D: ]8 }' K" X- Advanced computer and technical knowledge
, ~9 t# b) D- _' |- a! M k# f
" m7 s/ c6 B1 f- J l7 K- Ability to solve complex problems in an efficient way
' \( ^1 p2 ~ {6 c, g% D$ R
+ g7 ]! P. B* R0 w* o/ {0 {- Ability to communicate in an effective and constructive manner with customers or potential customers; ?; }) d. w! |% `
- W; w1 |# S' G6 z( W Y: \" N
- Previous software support experience is an asset- c1 R& m$ y# j8 z" U& }/ I
x! b: n. C, ?9 e4 D- Post-secondary education is an asset
( I. i" \& n' ?1 V2 @. P
" E( L3 H) _& ^2 p" `- Intermediate knowledge of database and web-based software is recommended
d- u! B( c, I" q( |
- m) F6 P* {. }9 u- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
3 `; |2 T* H! U5 S' l7 l
5 t5 ?4 u) y+ }1 |3 l0 \ W |
|