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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
& [ l1 f) Q* o6 T, K( J有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢8 h5 R/ F' o8 C
! f( K9 U' y; _& m3 sResponsibilities include:4 U& m# h2 N U
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Working closely with marketing, sales and programmers to facilitate customer system integration./ N* K& h9 x! M5 h" ^ I6 q
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.' L; o- ?) V9 ?5 a
Technical support and troubleshooting of client software implementations and customer issues or problems.
& S; }' w6 i% G/ P: {2 I9 y# vCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting." O3 o7 \- ?! J3 c- j5 w9 b [
3 o! ?- `8 ?; Z' k7 \Requirements:, v8 M) \* K3 W4 C# j( Q4 U
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- Advanced computer and technical knowledge& T2 c$ T8 y% z( ~7 }$ B2 L5 }# N
& a5 e# X# _$ o/ B# A0 h5 v- Ability to solve complex problems in an efficient way
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6 o& X3 ^& b4 S/ X- Y3 q- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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- Post-secondary education is an asset( K7 ~) k0 ^1 W3 e% v
/ ~* @6 j0 F7 f* B! o- Intermediate knowledge of database and web-based software is recommended' O3 | S3 [3 ]: p. Q
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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