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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
9 y3 \& V: L; ^) @% S8 y* D ` O有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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" q( Y' V8 a: w! iResponsibilities include:, }$ y0 y# W, t' X8 J
% g% z. _. I' X8 x `Working closely with marketing, sales and programmers to facilitate customer system integration.
/ G! ?1 s: S1 H% P% hWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
@5 K3 G) ~2 lTechnical support and troubleshooting of client software implementations and customer issues or problems.
9 W# g1 q `0 V4 fCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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) x7 l' x% F& ~* t$ H( m: eRequirements:
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" W( P4 q) O/ u1 ^9 Q n% O- Advanced computer and technical knowledge, w" S0 d, t7 B. ?
' y$ X2 i& k7 _4 e# w2 g2 d# Q% d2 }- Ability to solve complex problems in an efficient way2 M9 o) b" I+ ?' G
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- Ability to communicate in an effective and constructive manner with customers or potential customers! c0 ^( W, }8 _" {1 o4 A
& _) Q; V" ^4 ^9 U2 D* Q( G- Previous software support experience is an asset5 n8 H+ q: l, S6 q
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- Post-secondary education is an asset/ N" e" O8 w! d3 b6 p6 b+ ]5 f9 C* T
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- Intermediate knowledge of database and web-based software is recommended" X; S! u/ S# o5 ~; L5 ^' M
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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