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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net3 A" k! x2 L# z- X1 k& y
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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6 X1 o- W) M. m7 W8 tResponsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
{6 f5 D0 g( s2 p! }- X iWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
! L2 z8 o) U9 z; o$ STechnical support and troubleshooting of client software implementations and customer issues or problems.! O- R. O9 R; Q, E7 F) U1 }
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.' ~3 @' D4 G9 e9 E& }
) n7 I3 a; y2 [Requirements:
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- Advanced computer and technical knowledge+ U0 O: Z6 a0 v: a! P
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- Ability to solve complex problems in an efficient way( k4 }# `9 \0 K" E+ P, k
! s1 Y7 ~8 l% v d/ f3 ?- Ability to communicate in an effective and constructive manner with customers or potential customers
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3 O8 p+ J7 [( l( G& ~- Previous software support experience is an asset
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7 N8 V! J2 m6 q9 k- Post-secondary education is an asset
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5 B8 `5 w7 g+ I; ^' V1 B- Intermediate knowledge of database and web-based software is recommended% O0 w& ?) L/ \" ^/ p( C
3 v$ ~+ `$ p% Q, p9 R- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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