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[招聘信息] [华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

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发表于 2012-8-2 09:48 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Job Description/ @1 `2 U4 Y0 q( b
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Position Title:  Receptionist/Immigrant Services Worker$ A$ \0 ]3 Z3 E3 d+ k
Hours of Work: Part-time (21 hours per week)
/ ^: s# d! _6 S/ t1 S& a9 |) b5 PAnticipated Start Date: The candidate is required to work immediately

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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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' W3 v; o' |( F! m1 n- S" }Key Responsibilities:
  L( t: W- ]% M; o•        Answer incoming calls and route calls to appropriate person
& O6 Y$ ]6 I6 V9 _9 t0 Z. m5 P# y•        Take and deliver messages to the staff of ASSIST; r- g' y% j, F7 ^2 _; p
•        Welcome clients and direct them appropriately
4 u* i. D7 m7 x- E( G! F6 @, j•        Order and maintain office supplies for the front counter
/ }, G; e/ s' a8 M•        Perform general clerical functions such as photocopying and faxing documents( @6 R2 B! U$ J" U/ X  ~+ U5 l/ R
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker& P3 [& M2 L, D, p$ E" J% v
•        Maintain and update the information boards with upcoming events7 ~' U: `( H, B
•        Assist the ISP team in reminding clients to appointments of workshops or other events
5 M5 v$ B, D# I+ b. \•        Keep the reception area tidy and clean2 x' U- `7 L4 n+ h! V2 b
•        Attend meeting and training to stay current on immigrant settlement matters
& b# O) q' v; j1 k  s•        Maintain front counter service files
7 F* t( A  y7 j•        Perform general office duties as assigned
+ n" u" r6 F6 o$ Y/ d•        Report to ISP Program Manager
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( A) w; Q0 a8 f) a1 @Knowledge, Skills and Abilities Required:4 d3 ]" d) A/ B# [$ w4 U( I
•        Excellent communication (verbal and listening) on phone and in person
+ Y5 E$ y) L! Q7 t* E8 a( R8 ~•        Fluent in Mandarin and Cantonese as an asset
. q( _7 \1 h; o6 {•        Good English writing and oral communication skills) D/ S, u6 q& f. g1 X
•        Ability to work with newcomers and general clients6 ^; F; z$ W- }
•        Microsoft Office operation skills- Excel, Word, Outlook" E9 T$ U5 X0 ]+ J( d+ k
•        Ability to address multi-task and set priority appropriately / g/ `! c; p8 Y  }) [# Z
•        Sensitive to the needs of immigrants with multicultural backgrounds  P& @3 N, i1 V) Y+ m
•        Ability to work effectively in a fast paced office environment
  U" K) D/ n2 r; H•        Knowledge of immigrant services
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Qualifications:# I% g7 k( t1 q  R, {& b
•        2-4 years of office and clerical experience
+ P* e9 O( g" P& O; M& S•        Receptionist or customer service experience in a fast paced environment
: o! y* m8 l( N( g2 c) m•        Demonstrate workplace maturity and professionalism5 e2 {) C9 ]* c( A% e
•        Ability to work well under minimal supervision
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+ M; L) W% a5 h. z" y- h) x) mPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
3 m/ I9 I; o/ c/ P' }( H0 |Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.% e! Y# \6 D4 h
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 楼主| 发表于 2012-8-13 13:47 | 显示全部楼层
招聘已結束。
6 W; w$ p& Q7 n$ \$ SHiring Closed.
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