[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
' L& F$ }5 v. f) T! E8 \Anticipated Start Date: The candidate is required to work immediately
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1 y% y6 Z! [0 _2 ]5 n! xPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

$ i& k; Z) B" [! s/ F! f# ]  @% OKey Responsibilities:
* Y! W; {( J) n6 h6 Z' e•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
1 |% S7 C) F7 m; [•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
0 k5 C5 @4 @7 m8 i0 X, b7 P•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
, ]! O7 h4 W) ]  g1 W9 J•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
1 L3 v* p  u: y! y•        Excellent communication (verbal and listening) on phone and in person
, T4 e$ g; R2 k' G, B•        Fluent in Mandarin and Cantonese as an asset
. ~( o* {, W) O6 w4 _: X; E* D* Y•        Good English writing and oral communication skills
, N! j9 m. x- a2 y, M•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
5 t' W) d3 g, @. X•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
$ A  g6 X  ^1 d" \* Y•        Knowledge of immigrant services

0 W6 W4 K# Z/ [" FQualifications:
•        2-4 years of office and clerical experience
% T+ n% C* F6 ?  ~•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
4 g, @' b4 L7 `1 Z% R•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.