[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
9 H, |* j; i: B  o. O8 H' u
Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
0 Y4 c" L" N+ a5 N6 AAnticipated Start Date: The candidate is required to work immediately
$ X" N  W; n0 e7 S- j( I/ l
Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
7 i( U! L) p: \( h# ]/ J•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
' O9 A8 J4 e7 o% W! i! f7 W•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
5 N: Y/ {! F. D( ?5 Y1 Q•        Maintain and update the information boards with upcoming events
- |6 x7 I/ m# V; k5 _•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
% N# V% i9 I' X•        Attend meeting and training to stay current on immigrant settlement matters
" X6 F4 Y+ @9 h  O•        Maintain front counter service files
•        Perform general office duties as assigned
# `8 i9 v5 V! k+ o% H5 U  V•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
+ H0 q' f4 s0 D4 Q7 s•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
% x1 d5 g! G- v( k9 q$ E4 [•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
) B- R8 |; A9 [6 A% d•        Sensitive to the needs of immigrants with multicultural backgrounds
5 ^' r+ J3 w: k+ g4 H•        Ability to work effectively in a fast paced office environment
# J6 {/ H4 F2 e4 {2 u$ Y! a•        Knowledge of immigrant services

3 y) L  e/ S6 l6 Y5 VQualifications:
•        2-4 years of office and clerical experience
0 O) A  E* X) C& ~8 ]$ ^' @' `0 s: V•        Receptionist or customer service experience in a fast paced environment
8 x% H( C1 Y6 n/ u3 \•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
$ L) c) C! Y, I: a
Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
# o4 K+ f" b/ p" X. u* MNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
, u: ^! _& j' J6 Z9 i

ASSIST

招聘已結束。
Hiring Closed.