[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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0 Z9 F8 j6 j( N) t' |2 g5 xPosition Title:  Receptionist/Immigrant Services Worker
4 ~5 F+ {# Y5 o+ R; |2 j8 R5 YHours of Work: Part-time (21 hours per week)
$ h* O; u: ?! Y' }! t8 O0 l) zAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
6 ~1 l$ f9 B' B; B•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
6 d( W' L- v" h( r4 G5 z# u0 o•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
) i# N/ q) X+ r: R) M8 l5 X•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
* r1 ~5 ~8 X* Y6 W" f•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
( Z# y1 m/ P2 u  n0 a6 Z6 P) k•        Maintain front counter service files
•        Perform general office duties as assigned
* w/ h! T& h4 i2 n/ A1 B0 o•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
5 N0 v& n. s- F; }•        Ability to work with newcomers and general clients
& H( ]  U" S0 Y' H% x•        Microsoft Office operation skills- Excel, Word, Outlook
9 u' ?9 `( @  ~# ?+ s' \. ?, f' V•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
1 a0 |' j) `4 u# v: x. w•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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; n( c' u/ Y. _: G' a/ ?0 ^! fQualifications:
# `. q$ ?- r8 ?& s8 ?" ^9 x( n2 ]•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

( N: t; q" Y$ }Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
/ Q  ~( N  p  b6 fHiring Closed.