[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

+ M" C) i( `  @6 u$ _Position Title:  Receptionist/Immigrant Services Worker
! h$ Q: |3 [! O* M5 nHours of Work: Part-time (21 hours per week)
3 a! H. W9 ~: P1 ^# oAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
' F: P, K( u3 m& V( }# d•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
- h7 ]3 C7 l- w- c" h•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
; w- H5 X2 h7 a4 L2 P•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
7 n4 a2 v0 ~  b/ J•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
8 B  o) N" e3 ^, n; j! H•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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' ~1 M1 [! [$ }) G+ G: VKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
! U4 a- }: t! P+ T2 h/ B7 W•        Microsoft Office operation skills- Excel, Word, Outlook
1 d" F2 r: B+ j•        Ability to address multi-task and set priority appropriately
& u" ]7 {! r' n1 S•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
, t; ?: ]3 n/ V1 V/ R•        Receptionist or customer service experience in a fast paced environment
' p' h6 [) C/ c& ^: C•        Demonstrate workplace maturity and professionalism
6 ]$ t9 y: e# P. C) n6 y+ l•        Ability to work well under minimal supervision
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9 S1 S0 T% ?. b2 w5 w! \Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
9 r+ I9 D$ \( f6 A3 W8 V3 v* b/ c* HNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
+ U2 r2 c2 r+ l1 G+ l& bHiring Closed.