[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
9 t( r/ J1 Z: I* _% zHours of Work: Part-time (21 hours per week)
5 {: p7 Q* A" g8 @7 M: p% GAnticipated Start Date: The candidate is required to work immediately
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! h- s6 {+ \) {+ U4 HPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
3 g$ n  O+ r& D( L•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
5 L) ?. T7 k2 L0 d6 B•        Welcome clients and direct them appropriately
& V& h4 K; o$ A. w6 W•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
# z, ]/ r7 e6 N" r•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
! T) r$ a8 ]6 U' Z* E& H0 C% U7 H; s•        Keep the reception area tidy and clean
+ J) W. `) g1 b! I0 o4 k•        Attend meeting and training to stay current on immigrant settlement matters
6 g- N# f4 m/ m. N$ ?8 s•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

1 l! h. x( b" Z4 Y( BKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
6 U+ w6 \# n( j' }; U0 p  E•        Fluent in Mandarin and Cantonese as an asset
/ i" _2 ?/ X0 ^; b•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
$ |6 c5 f/ [, C" o- h$ @  A/ |! n•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
- T- Q" u7 u. X6 f8 ~, _•        Knowledge of immigrant services

3 t( P) l2 \  W1 G: ]Qualifications:
•        2-4 years of office and clerical experience
  k! q9 @4 G2 Q# e4 D& T•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
2 N4 U/ U' R/ `7 t& U3 ^•        Ability to work well under minimal supervision
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  k' A. p3 d$ ?0 Q; j3 SPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
' X# R9 g* b" y$ Z9 t: cNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
2 A6 o# q- b8 T2 n; AHiring Closed.