[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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' C9 i! M4 ?# `6 ?, n$ ?Position Title:  Receptionist/Immigrant Services Worker
' b+ w4 d0 E) [6 W- LHours of Work: Part-time (21 hours per week)
9 ^$ d- T% I8 D' lAnticipated Start Date: The candidate is required to work immediately
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( L. G: S* f; n0 z) b' nPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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2 H3 D6 ]- z' ]1 [/ `. Y( sKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
* ]$ W! M% o9 N2 D9 T5 i$ d•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
! {' J( P' ?! d•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
+ u1 G* ?6 u$ n3 c% q' t' ?  b•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
# J9 ^/ d# ^3 l0 X5 U! g+ c# {2 @•        Attend meeting and training to stay current on immigrant settlement matters
7 b2 w8 {! d. B( K•        Maintain front counter service files
* c& |$ ~" T1 _: p# z4 y' L•        Perform general office duties as assigned
•        Report to ISP Program Manager
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% @3 p4 F# }1 V5 h0 g0 l# UKnowledge, Skills and Abilities Required:
7 k; W) z) w& \, `  a•        Excellent communication (verbal and listening) on phone and in person
" `* ~1 }& J4 Q( r, I6 l. }•        Fluent in Mandarin and Cantonese as an asset
: y6 B$ P7 d1 u  m4 a/ m  `9 k+ P•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
* e# }# s+ G% z! I7 |; ^) [  I•        Microsoft Office operation skills- Excel, Word, Outlook
; d' I/ |- ?, K, G* O•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

% Z) Q8 n6 f6 n; q; yQualifications:
•        2-4 years of office and clerical experience
+ }$ n$ N7 \# P•        Receptionist or customer service experience in a fast paced environment
) |- y, o7 Y' B; v7 L/ e, k; z•        Demonstrate workplace maturity and professionalism
! u+ r9 I! ?" X1 H0 Y1 n2 S1 d•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
3 ^7 a& O1 i8 [0 P0 ^/ HNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
: `, |8 N6 g* D. ?' ^& a# fHiring Closed.