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本帖最后由 竹声 于 2011-11-3 22:30 编辑 . k9 D' f8 d- o+ U6 e. b
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如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job5 B% v9 F3 g" n) L) {. j
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
. f# k# H1 S. ~1 W. C6 eMajor Responsibilities and Accountabilities3 k1 |) d s4 c0 J' m+ `4 ^% A
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
|9 j! T& z9 d• Answering all technical questions concerning mechanical functions and software operations.7 M+ @8 L: y4 f6 p" }0 s* B
• Assist with troubleshooting ideas on technical and software problems
5 \- C' Q" b, @6 k u' @+ do Test all new patch versions of software prior to release# ?" Z8 r/ s' F" w7 h
• Assist where needed in application questions.1 V* `( p! O% a$ d3 L, R' F
• Check all technical documentation for correctness prior to field distribution.8 N2 D$ {9 C; J/ |
o New parts and replacement parts and installation procedures
: W9 ^* T- Y! m/ do Translation to Chinese and other languages if needed
/ e5 L$ ?2 R4 k. j ^• Track and report all warranty failures# V% i- m/ n3 q% f/ i" n b) W. [
o Make monthly report to Product Manager and 3rd party supplier./ u3 [' g7 H; B" k, x9 o
o Recommend remedy to improve product quality and design.2 T/ W8 X3 @4 c' n
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
, Y2 k0 K {; x* i yo Run field Beta test sites and any new idea testing and make reports6 z% @3 Q( u+ P: E
o Assist in information gather for any new product idea.- z; ?- S V: w3 F+ o
o Assist in writing and new product specification
, b, Q9 i. _; c# ~2 Jo Point of expert contact for implementation of features/functions. k+ ^3 N1 ^2 ]. R
o Act as technical applications expert on development team.' C& |- M5 A9 a& { y* _
• Assist in Sales support & training.
* ~8 l/ [: g# h- q5 P* U4 V• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
+ Z% p. ]' l& ?# x) fo In rare cases where no other solution exist to travel to customer site to solve technical issues.) _* n- d' I* K7 L* L3 t `
Human Resources and Organization
: d- i; ^8 L' N& k6 Z8 a7 l6 B+ _. j• As a member of the DC team, maintain a team spirit at all times.1 I( V9 y: f* k
• Let customer satisfaction be an influence in every decision you make.3 D5 ]5 {! S( g- c6 v8 L1 h
• Communicate information efficiently and promptly to your Team and other management.) y" @4 l# H2 Y1 Y
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QUALIFICATIONS
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' Q2 J0 I3 Z3 j$ T- ]1 LEducational / Professional Background Technical School Graduate 7 _3 I2 Y& `/ L
Professional Experience (Years and Field of Activity)
. I' U, |$ S% ~2 {4 R( F5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
- j- H- N8 Q" S( a, ~5 o% WList of Skills/Qualifications
3 N- q, N& r. l• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.0 R( O L _- q% R! B a5 `
• Background knowledge of dispensers and software 9 N9 S: j3 y9 V' r4 v) T
• Proficient in software use and writing.7 L' ]& l. o7 q
• Excellent communicator both verbally and in written reports.
/ |! y4 ?. i' w% w• Ability to travel worldwide.
7 o% ]3 ]4 E$ N: W3 J$ A& z• Speak Chinese & English very clearly.
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( l* d4 ^7 k5 E4 n) p6 W M$ ~Language Skills Read/Write English & Chinese
5 C5 `. G# s& f6 RPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 1 y+ t4 m& ` D4 u# J
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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发表于 2011-11-3 21:29
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