Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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! Y6 h! T1 G% R0 sJob Responsibilities:

+ W; G3 U' _7 J3 g, S7 _7 X: U' QOPERATIONS
# C" V4 }3 ?8 q4 `4 ~, c•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
' y2 z" Y' y: r! z6 P) w# A2 u•        Assist in development and implementation of policies and procedures for volunteer services.
; B8 b. W/ q3 h6 d" x: p) I: T& S•        Maintain the volunteer files and update the database using Raisers Edge
8 _/ Y( a0 `/ m) V' t- j" z- K5 E•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
* e! }8 T; r! ^8 u) X4 N7 o$ k•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
/ A/ r1 y* S9 ?•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
% N0 \6 K! J, T- m6 i•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
6 s5 W. R- r6 X$ C* `1 f•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
$ z0 z: S/ l) r# f8 t" m% {) j& @•        Develop and maintain job descriptions for each volunteer position
. x7 F! w% t# \$ m* Y- C% }! T•        Maintain secure volunteers files in accordance with privacy legislation
7 e& ^( R: f; d& o3 X•        Provide feedback on volunteers’ performance, as appropriate
" R; z7 Y9 B  e# M- q•        Ensure Human Resource policies and procedures are adhered to within the department
. E3 T9 j; w4 ^6 R/ h; c1 Z•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
* e3 ^) u& A+ u8 c5 q•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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  U5 f$ J, k/ k6 u+ XFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
0 `4 N. I. D' {0 J•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

( g. L- V2 Q! P; T+ nINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
8 e2 m, K9 m! I; @7 K•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
" S7 X+ N5 [/ X4 _0 _•        Attend external functions such as volunteer fairs, trade shows, and special events as required

- c: N, N& B- d. b3 XQualifications:

, n6 d: p; `" ]! J2 ]9 P  V•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
; U* L4 |  l5 s% p6 l( s8 n•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
9 s% K4 ^1 J4 P•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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0 y. j  k+ R5 i$ J" h+ {/ |+ iHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010