Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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: k* ^6 d6 \5 `9 \' R: z$ TJob Responsibilities:
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  D+ _- [" s) d1 F+ [/ \: y: ROPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
$ s% ^8 @$ K8 y" P# R+ T•        Assist in development and implementation of policies and procedures for volunteer services.
' W- c$ Y/ F: R•        Maintain the volunteer files and update the database using Raisers Edge
7 Q) d  h. W/ J/ M" Q•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
' A, ?, S9 l8 ?' x- k( W- A& R•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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9 i' v9 t* _0 m/ HSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
' T' ~6 M$ R( s4 O+ p1 {2 U•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

9 x& I1 a7 _0 B( C: i5 vADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
/ d: V* B8 I1 ?6 |! Y; P! W) @4 W•        Maintain secure volunteers files in accordance with privacy legislation
5 a/ ~+ r1 k9 {+ E•        Provide feedback on volunteers’ performance, as appropriate
# j5 c3 p! }9 R" Q0 O& e•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
3 s9 a3 a0 r0 ?3 _, t8 W( l. K•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
  i* n9 A2 M0 g% X9 R•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
# A& V: T2 Z3 q5 p8 T•        Prepare a regular monthly program report
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FINANCE
* n! }+ g/ q+ l8 ?0 U2 S•        Ensure the program operates within approved budget and be familiar with potential variances
3 G3 i# ~, n: D4 r5 e) _•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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. r/ p# ?3 x$ ^INTERNAL/EXTERNAL RELATIONS
! @% Z( ^# F  A. _•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
4 R7 o, |# \7 _3 Y* b" l•        Attend external functions such as volunteer fairs, trade shows, and special events as required

+ D2 J3 L. j: [, T1 }& x  ?6 ^Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
0 k# W, F* A4 e& b4 N0 A0 S' _•        Excellent organizational skills and multi-tasking ability
% s" a) `$ ]$ {& ^) R6 W" Q3 m•        Demonstrated superior volunteer supervision skills
1 {/ I* y, p" {; {•        Collaborative working style and excellent interpersonal skills
9 T& y+ ?3 J0 r% s•        Ability to work to meet deadlines and to work under pressure
; g/ p" {0 Y$ ~+ }1 h6 Y8 |3 r9 o$ [•        Ability to work in a team-based environment, with cross-functional work teams on projects
( i2 \; E8 Z6 ^& n•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
6 Z. K# X: L, cPlease submit all resumes to the Recruitment Coordinator:
% Y5 H, m. |7 \' w1 G1 V$ _+ `) {5 R: LEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
- a7 L" s; n/ V9 h2 Y' `1 M  OApplication deadline: October 29, 2010