Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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% k5 y& x; q2 o$ N* M' }' i5 g/ iThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:

; F8 v7 v9 [7 Q4 p% q6 P5 FOPERATIONS
# W4 F8 [. m8 Z1 Y3 M) c# i( w- J•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
* M* ^* |( O, D; m7 y: F5 w•        Assist in development and implementation of policies and procedures for volunteer services.
$ v4 G4 B* @% F; e+ k' T4 e•        Maintain the volunteer files and update the database using Raisers Edge
+ Q% \8 k& J6 R- B•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
9 b6 l# i+ G  _' R! r' G•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
& u3 A$ p) w0 L1 I9 d7 S% K' }/ B•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
7 V$ C% i+ W; K& Z- K: ~•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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* M  v7 m; R  u" a. ySPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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2 x1 y& Y# F# ?& A6 D* GADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
9 I" a, _0 N+ k4 \# S" s+ v•        Maintain secure volunteers files in accordance with privacy legislation
: X+ ^0 I* U8 a) s) i/ B6 n•        Provide feedback on volunteers’ performance, as appropriate
* d, V  \" Y9 \•        Ensure Human Resource policies and procedures are adhered to within the department
4 g2 e% H9 n; H' F- \- e•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
4 i1 Z' q: G; b0 b8 x8 }4 X" I•        Prepare a regular monthly program report
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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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* Q! [+ Z, \$ B" f& [" Z, c5 O- q( ~INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
) ~* g; t2 g% Y2 w, [4 |•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
$ d  O& @, b: _' p" U1 x0 d7 m  ^•        Attend external functions such as volunteer fairs, trade shows, and special events as required

* w! u1 a6 M: V. Q* MQualifications:

•        Minimum 2 years experience in Volunteer Coordination
' @% x7 u$ V+ `1 |7 D•        Excellent organizational skills and multi-tasking ability
+ y9 f& s& [4 ^& K•        Demonstrated superior volunteer supervision skills
  W9 K$ n, ~7 Y8 B/ M•        Collaborative working style and excellent interpersonal skills
) h* t6 m9 G4 ^- c# k•        Ability to work to meet deadlines and to work under pressure
' y6 s8 ?& ]4 r( {7 v! e+ ?9 l•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
; Z0 _2 ^2 N# |; E! ^- H$ O/ Y6 U5 Q' V•        Knowledge of Raisers Edge software would be beneficial
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) C9 e& A* y; u3 ?' V  R0 uHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
. A, A7 n5 r" q' u0 gApplication deadline: October 29, 2010