Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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OPERATIONS
. D/ O: H9 Y; R# G5 S  [+ ]7 h3 p2 A+ V•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
; B$ @$ q6 N  Q( d  F' ?•        Assist in development and implementation of policies and procedures for volunteer services.
) [; d6 l0 T8 v- e2 B•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
0 C2 x2 N& P0 D% [•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
7 t0 [7 |. B$ ^* j•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
0 }( F0 ]2 y: G) }) m•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
: u$ @1 h+ C' A% v. C& n" C% y•        Develop and maintain job descriptions for each volunteer position
9 ]1 |0 n* |$ j•        Maintain secure volunteers files in accordance with privacy legislation
2 `7 M" N" P  C$ N4 }: H( l•        Provide feedback on volunteers’ performance, as appropriate
0 S  ?4 m; [6 S9 a' R+ x5 V1 S# b) {•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
& Y( M6 A6 @+ N0 p$ j•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
! s( D5 Q5 \: d$ d•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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' ~  O, e0 p- s9 C9 tFINANCE
. c" N! Q% e4 D( g* d•        Ensure the program operates within approved budget and be familiar with potential variances
3 s" \6 I' e, l. Y" ]: ]4 y1 y•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

3 N/ I( F) i8 c+ oINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
: A1 U" @* ~# K8 @; H0 c; q•        Follow up with correspondence to outside agency volunteers as appropriate
$ x! H0 Y, ^$ z/ H1 S$ G•        Attend external functions such as volunteer fairs, trade shows, and special events as required

: Y$ B+ |, Q1 y7 QQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
) I" Q" x5 o. {8 w, J% @5 z0 e•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
; I# K& |% k6 d7 Q•        Knowledge of Raisers Edge software would be beneficial

  m9 A6 `& ]( ], w1 GHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010