Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:

$ v# ?; x2 j2 V3 c' k( Y: KOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
/ U1 n6 F' o2 _) D7 ]  M•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
8 \& S7 Z2 b; }% j$ q•        Identify and implement best practices in regards to volunteer development.
$ u/ K4 [1 {# D. d& g8 ]! D3 c) P3 ~•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
9 r2 }. {2 X6 D+ m- ^, i! I•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

# h/ Z5 s) \! R6 m* N+ kSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
8 A& d8 q; N4 p: f•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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2 i# t& X' k* N) n0 d' EADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
6 b9 R& P% v. M6 c* t8 V•        Provide feedback on volunteers’ performance, as appropriate
" _7 u2 V3 G; r•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
# t8 l* S9 ]6 i3 p/ I5 n( T9 }- C•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
! N- v) ?: }- u6 k' P0 i- V/ ?; }•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report


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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

2 `& x+ J" T8 _* ~8 MINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
- V+ K6 \( F/ P8 ]4 P•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
9 C( L6 e" V: l' D' k4 C/ K•        Collaborative working style and excellent interpersonal skills
1 D8 n) h' }6 J" V•        Ability to work to meet deadlines and to work under pressure
/ R) w8 m! j1 m4 K6 U) F2 f•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
/ C6 X4 c" w4 b! Z•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
) R! X  O. x$ d  E9 R# I6 @0 y: sFax: 780-425-7467
Application deadline: October 29, 2010