Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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- G% S' t( Y& W+ ^$ tThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

# C8 g/ L& K( ~Job Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
! ^- k: A. f- f, B% L" e4 j•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
5 c/ k8 S  R2 }8 b/ u•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
4 H% P) F7 [8 Y% P•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
& w  n* e' n" w•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
% S( [2 E3 C$ t* H9 j•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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4 V# }7 K, t- J8 e% N9 [, BSPECIAL EVENT PLANNING
# |$ m& [& ^( y" Y- h•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
1 ~4 H$ r8 q" G# G! L( k•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
) }" p% W( G3 v8 `•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
2 K2 ?  }( V- R$ g0 p6 ~3 ~4 c; `3 P•        Develop resource and orientation materials for Volunteer Services
# u' j% `- W/ G4 w+ Z0 f•        Maintain monthly and yearly volunteer statistics for reporting purposes
& b9 S8 e3 Y2 P: ^  F' L•        Prepare a regular monthly program report



) F- f1 j; c  K. rFINANCE
5 R: a$ Z# s: c2 t/ M( W•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
" d. p  Z  r8 T7 E& i•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
" m, R! z1 l: |" @•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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. L5 _3 `  H5 \! G5 K' o, c) ~Qualifications:

; J3 d5 K; |2 u* x. y4 g•        Minimum 2 years experience in Volunteer Coordination
1 X4 o6 B8 f! Y8 \' _3 O9 _1 O•        Excellent organizational skills and multi-tasking ability
) X6 K5 J! {1 d: x•        Demonstrated superior volunteer supervision skills
) W# v) ]9 C' T' {, L( d* G& x•        Collaborative working style and excellent interpersonal skills
7 k# J* R: _  H+ T7 V8 y) b•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
- w/ o+ n$ {7 M3 L2 T' e. O2 U; }•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
' h, N& E& R9 J$ `( X/ j8 QPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
8 h  Q0 F& `; l2 V  NFax: 780-425-7467
! H4 W* v  b) Z- m) T+ S4 [Application deadline: October 29, 2010