Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

; J2 |) x) T, J& a! UJob Responsibilities:
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OPERATIONS
( a- S/ c2 y( v•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
. F' S9 p4 q! r4 B, O•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
1 d: q7 \( E! s* B0 `•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
4 R; E, W- j9 W  P) X/ n3 p) I•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

  S8 I  U- C2 e4 @: pSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
% m: s) Y: q/ V•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
5 H9 P: V  w1 _# k: F•        Develop and maintain job descriptions for each volunteer position
* y, g- L, Q4 @6 s•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
9 x- C. ]4 m7 u6 ?; x9 }•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
/ R4 v" J) P- Y7 i2 r0 o8 p6 Y•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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, B5 v, z* \' K' l& k# LFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
2 @/ U+ ]% y% u- q$ K% S7 u•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

) g) a+ x) V6 ]+ a" jINTERNAL/EXTERNAL RELATIONS
" }% m( Q  @( o3 g•        Act as liaison to the Y-Knit group of volunteers
3 _$ V0 ~% |) _+ x& S- ^•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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( A6 Z+ V, A4 ~0 c1 i% T" gQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
" ^! j% }# }) q4 H•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
8 e5 C8 H3 \2 `4 i' j•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

) T7 t* G4 k; D) hHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
' B' H2 [! t$ l  C9 E+ ]/ HFax: 780-425-7467
Application deadline: October 29, 2010