Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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6 j7 j- f2 q$ y* r9 P' _7 h/ M- ]OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
- ]/ A1 s3 Z% B8 H+ [5 e•        Assist in development and implementation of policies and procedures for volunteer services.
* ?% e% z, j, N0 u•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
% G$ z# j" j+ k- H$ P2 |0 w1 |0 V8 A) N•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
* x7 [; {. z- p1 h9 s•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
3 A" l) ~2 A6 v# p1 {8 w6 I: O•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
4 y5 v/ }/ _2 T  Z1 y3 @; a' Y•        Develop and maintain job descriptions for each volunteer position
" I# u# R5 [* W% ?* V7 T•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
1 F6 i0 T# y, L, Y4 V9 Z•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
2 d7 l  u$ Z+ N' S. L* u& E1 L•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
) \% P: o, U, ]1 q•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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0 [' i% d% o4 b& y7 c; f7 ?! B0 TFINANCE
7 K" F7 p0 u) I& p% r* q•        Ensure the program operates within approved budget and be familiar with potential variances
) ~8 A& P! u4 m: u9 ]( r; T* a•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

8 y$ b% \6 C, G/ w* d0 q/ J# v( ~INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
  \9 h; m! N1 ]# C•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:
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: U  |3 `* T6 D5 I0 P4 s0 N•        Minimum 2 years experience in Volunteer Coordination
  V6 C" U% k. K8 {) }•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
/ F+ |$ s* ^! h1 }% ~•        Collaborative working style and excellent interpersonal skills
- q- E& S, J$ ?& f8 p# `/ Q7 _•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
  B& F+ E8 P* _$ k* r•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
% _# e6 H# N& `' |* R! T7 ]# C: @Please submit all resumes to the Recruitment Coordinator:
9 R. g3 t0 Y5 FEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010