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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) # d9 A# R( U0 c8 D
Company: Delta Edmonton South No. 2 ; l& O/ B8 v) P' F
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
/ S2 u& g- e2 I' JWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            1 ~/ R! Q& O# }: C& W
Vacancy:  4    q6 q8 p2 e6 E
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Job Description:        3 x/ Y- b* g- ^
-        Checking guests in/out , G1 y3 Z! p" h2 ^
-        Answering guest inquiries regarding hotel services9 O; {) y" O& k1 R
-        Provide information about services available in the community and respond to guests' complaints , ^* b, p, I7 a3 `/ x2 ?
-        Answering telephone calls and handling/ balancing cash
  T" `* z5 r6 d0 ]- B-        Balance credit card machine
- H1 I6 S' C& Y: i-        Maintain an inventory of vacancies, reservations and room assignments
$ W1 ]! p  q; u5 _8 Q) h-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 2 E- d4 P2 Z* Z
-        Present statements of charges to departing guests and receive payment% Y' u1 o% l* t2 K- X
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards ( |" t# L! @8 x
-        Perform other duties as assigned by Assistant Managers - G4 W" h% P4 U4 Z
Skills/Requirements:- P" k& S; {; D5 g+ s0 {
-        Completion of High School2 l+ }2 s+ P2 a/ }
-        Strong English communication and interpersonal skills
* Q2 Q2 s6 g7 g6 D- `" b- n; I# T-        Good computer skills     : I  o- Z& h! M4 ]9 \
-        Must be able to work with minimal supervision in a high pressure, high volume environment
. ~7 ]8 f% X: n/ j$ b8 m! |-        Minimum 1 year experience, strong guest service skills ) i0 m2 h9 w" ?+ Q; g2 i7 q
-        Ability to work night audit shifts and weekends
1 u( V3 f/ N1 Y8 \6 e-        Emerit professional certification for front desk agent is required  / H, J5 U* F  {, ~, G+ d" W+ }
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+ F  z. S: v2 j$ {* O
Please apply in person or send resume by fax:  780-434-5298  . [: \* A- T* M4 g  r3 j
Contact Person: Heidi Crites  
4 [6 @5 B: r7 n1 G% z# }9 V/ }' @Title:  People Resources Director
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