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Position: Hotel Front Desk Clerk (NOC 6435) 3 m7 x8 g; }7 i# i3 d P" l( I3 N
Company: Delta Edmonton South No. 2 7 Z* V6 R. D/ X' H
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ; w4 Q+ O: ~2 ^2 r% g0 `% ?
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
2 [5 T0 |* W: R" r) L0 |* Y/ UVacancy: 4 ' E& f. H1 N x6 D1 B% M
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Job Description: 7 x& Y/ H# Y$ B
- Checking guests in/out
( N1 x3 g# G' x5 Y- Answering guest inquiries regarding hotel services6 o! y- a% M8 [' k
- Provide information about services available in the community and respond to guests' complaints - o* }& r0 c( O; C% I7 e; p, J
- Answering telephone calls and handling/ balancing cash
1 Q# Q, X# l8 n _- Balance credit card machine
) f0 N4 Z1 Y: i: D% K" W- Maintain an inventory of vacancies, reservations and room assignments
* l2 i8 l& `+ Q/ }# X. k4 Z- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems + W! c" d2 n; H: T1 v
- Present statements of charges to departing guests and receive payment
, T) {, o7 z% k8 ?- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 9 Z" e, h4 n7 }8 m( X
- Perform other duties as assigned by Assistant Managers 9 c G7 v6 g! T4 N1 e- z
Skills/Requirements:
1 }5 E) B, B# O6 q3 |- Completion of High School7 F0 U! d+ s: Q$ F6 d! X0 T+ q
- Strong English communication and interpersonal skills 7 h( ]8 R( u7 I) `
- Good computer skills % p3 E5 R3 t+ j4 ]3 {; V: P
- Must be able to work with minimal supervision in a high pressure, high volume environment
4 T) J) f0 w5 G- Minimum 1 year experience, strong guest service skills
% L6 l- i/ Q( ]5 ]! m- Ability to work night audit shifts and weekends % i% G+ }6 e3 h8 S- V
- Emerit professional certification for front desk agent is required 6 x- c; O: g3 X4 q% D6 t0 @# J: _
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. Z9 R5 |9 k( h& ^Please apply in person or send resume by fax: 780-434-5298
8 K) u6 b* q/ S6 a$ V% hContact Person: Heidi Crites
- S! j" D5 C' R0 ^( c' ` VTitle: People Resources Director |
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