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Position: Hotel Front Desk Clerk (NOC 6435) 3 k" I2 i& w, I, M+ @$ b( h
Company: Delta Edmonton South No. 2 5 B8 K# v/ o% U2 `$ g8 b
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 8 z% ^+ O8 Y5 z! _- h" n% F
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 1 }+ B; b3 b, Y% M
Vacancy: 4
O% W# v8 V: I' T6 \2 G( P) ~1 d
Job Description:
9 a$ P5 P5 g8 T1 w4 p- Checking guests in/out
) a8 P6 I/ p9 }2 p+ `/ d) n- Answering guest inquiries regarding hotel services5 S: E5 n( S3 [
- Provide information about services available in the community and respond to guests' complaints 3 h) q, b' ^( Y4 v n& R: m& p
- Answering telephone calls and handling/ balancing cash
& ?1 \# P6 _ j- Balance credit card machine T: A0 c) ]- _. A9 b
- Maintain an inventory of vacancies, reservations and room assignments 5 z; `# `1 a' H" L! b- G
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ( \$ f# ^% Z+ v; u
- Present statements of charges to departing guests and receive payment
: H8 ?" C0 \: q+ p0 ^" b- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
9 @# v: P0 K9 n! V; y' D ~- Perform other duties as assigned by Assistant Managers
- s% m) w; h( H+ y% i T1 QSkills/Requirements:+ \! J+ S* I: M# U
- Completion of High School. u/ q4 h# Z/ j1 Y8 r* U
- Strong English communication and interpersonal skills $ w7 W; K! h4 N! b6 H, l$ W; ?# ^% U6 K
- Good computer skills
; j& s" \6 m. x) B' ~- Must be able to work with minimal supervision in a high pressure, high volume environment- M5 O9 D! l" u+ D
- Minimum 1 year experience, strong guest service skills 2 F; G7 z5 H1 O4 [5 K5 X/ ?
- Ability to work night audit shifts and weekends
* r- ^$ u7 S# `8 D% Y. y2 r- Emerit professional certification for front desk agent is required + f, O, V* }* U. E7 Z7 O
$ o" F. W G: o. q
5 T- s- @, m4 v9 S W2 m; [: O
Please apply in person or send resume by fax: 780-434-5298 # D' m: O- L; M' O
Contact Person: Heidi Crites 4 f6 V3 R2 |( j8 k5 E& x. ~$ q$ R
Title: People Resources Director |
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