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Position: Hotel Front Desk Clerk (NOC 6435) % U+ M5 K8 ^, h* K5 x
Company: Delta Edmonton South No. 2
/ o: n5 o9 _* r9 ]) {4 s9 \! RLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
- X# e5 K* G3 fWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits ; A/ D: O9 q# P, J7 }/ P# z* M+ X4 @
Vacancy: 4
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Job Description:
9 k- l0 z/ c4 v- Checking guests in/out 4 _! a' R2 g& Y* @3 d0 b: |
- Answering guest inquiries regarding hotel services, e1 X6 |# s' W, s/ u
- Provide information about services available in the community and respond to guests' complaints 8 u# V% @* W, L
- Answering telephone calls and handling/ balancing cash # z! v( @; `* z1 q) F3 [
- Balance credit card machine ! I5 v1 y: n2 _) R& e. N
- Maintain an inventory of vacancies, reservations and room assignments ; F: h; B" N' p& j6 y
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
2 P* R6 F5 n7 N5 O- Present statements of charges to departing guests and receive payment
$ X1 l! M/ ], |" l; {. U- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
' _ g, E6 ~& |& S- Perform other duties as assigned by Assistant Managers
9 n6 L X2 h& T2 [% d/ e! g' O6 x/ MSkills/Requirements:+ g8 t5 j$ c7 F$ k# [% J
- Completion of High School
$ _# i+ ^7 x9 m& w4 z8 z, s3 g* r* }- Strong English communication and interpersonal skills 5 G- s' U3 ?' ^' Z
- Good computer skills & `7 c/ W. D/ o. P: b9 Z
- Must be able to work with minimal supervision in a high pressure, high volume environment
/ q2 h' Z! J' m- p- Minimum 1 year experience, strong guest service skills . L, F$ \$ ^0 c- E
- Ability to work night audit shifts and weekends 7 p- J; A5 u( x* w1 [# i+ |/ @
- Emerit professional certification for front desk agent is required
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" X2 Q; c6 d$ l) A& U) s# PPlease apply in person or send resume by fax: 780-434-5298
# {5 `$ e6 k! n" h! x+ G2 p+ R6 N; nContact Person: Heidi Crites $ U, @% x7 U6 f# U, K w+ P
Title: People Resources Director |
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