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Position: Hotel Front Desk Clerk (NOC 6435)
$ S+ Y7 o5 r% ~Company: Delta Edmonton South No. 2
$ v6 ^0 C6 Y3 c3 ^' f- K3 g0 h( FLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
6 _) Z4 T+ U8 ]Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
! ^- i! h, Z# J$ ` a( yVacancy: 4
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Job Description:
; N: k% }8 n4 K+ Z7 U- Checking guests in/out
$ j+ X3 I& @# z9 B- Answering guest inquiries regarding hotel services
' z, {" i1 B* u. F' ~# m! J- Provide information about services available in the community and respond to guests' complaints
! E4 |9 E- R- J3 c# ~- ^# W7 p1 h- Answering telephone calls and handling/ balancing cash
& W( C4 U! N9 Y6 Q# v- Balance credit card machine . F# J$ F# H$ j* E0 b
- Maintain an inventory of vacancies, reservations and room assignments + |' U$ x6 c( E. M5 w) j! \3 `
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
/ K( R5 d4 ]) M- i. @* S- Present statements of charges to departing guests and receive payment j6 L$ R5 C' K. y
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 5 G* U8 J }( | u
- Perform other duties as assigned by Assistant Managers # J% V; w& d ]9 Q, F
Skills/Requirements:/ u; W3 k3 x3 l4 q) J; p' x
- Completion of High School
( t! v, `/ b2 q9 T$ A$ i- Strong English communication and interpersonal skills
- j$ u1 Q, }2 e f7 t; X i) c9 ~- Good computer skills
0 h+ E& T3 g* ]7 s9 v- G2 h- Must be able to work with minimal supervision in a high pressure, high volume environment; w% k8 r2 C6 G! C; ?* a
- Minimum 1 year experience, strong guest service skills
6 s4 y) H* B- ^, Y/ A" e6 ~( m- Ability to work night audit shifts and weekends 1 i7 ?% M+ t* L- p- m; s
- Emerit professional certification for front desk agent is required # ^; }2 i5 R8 \: Q3 {% U
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Please apply in person or send resume by fax: 780-434-5298
" z4 ~0 ]* e' S2 J; AContact Person: Heidi Crites
* G1 r, b. ^4 gTitle: People Resources Director |
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