招聘 Hotel Front Desk Clerk

又见炊烟

Position: Hotel Front Desk Clerk (NOC 6435)
Company: Delta Edmonton South No. 2
' ?% q" U# E3 k: [  V9 `$ NLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
( F* T0 [; g: S1 Z/ D8 `# qVacancy:  4  
9 g2 V, r- `( P/ a! r
Job Description:       
+ G# ~4 W3 R3 Q) \) S-        Checking guests in/out
-        Answering guest inquiries regarding hotel services
4 G" b* f8 E. [1 S. Z% Y-        Provide information about services available in the community and respond to guests' complaints
-        Answering telephone calls and handling/ balancing cash
0 M, ~' q4 }5 w: t3 u-        Balance credit card machine
0 l! b6 U8 W, u$ G! f' g4 J-        Maintain an inventory of vacancies, reservations and room assignments
" i( ]5 q; X# Y3 I-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
: U* M9 G4 g4 V- N9 s9 W-        Present statements of charges to departing guests and receive payment
+ z/ T: o3 T, i; r-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
. r' X' [1 z4 m2 m; V7 S-        Perform other duties as assigned by Assistant Managers
Skills/Requirements:
" w% H% q$ K" S$ k9 _-        Completion of High School
2 D) ^+ {5 i" @; u3 @# D) {, P-        Strong English communication and interpersonal skills
-        Good computer skills     
( j* L4 p/ W9 U-        Must be able to work with minimal supervision in a high pressure, high volume environment
-        Minimum 1 year experience, strong guest service skills
-        Ability to work night audit shifts and weekends
) N0 l& T9 D! D% O-        Emerit professional certification for front desk agent is required  
8 n) ^  v0 U% {; w
5 c. |" ^# J: {3 b) E& N
6 S, D% B: n2 S, i  v6 _# V; _- fPlease apply in person or send resume by fax:  780-434-5298  
5 p6 @& B+ |0 N, S6 ~6 L; ~Contact Person: Heidi Crites  
Title:  People Resources Director