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Position: Hotel Front Desk Clerk (NOC 6435) 8 I" j6 U$ c2 G5 m1 ~; {
Company: Delta Edmonton South No. 2
- P8 s) @/ m( @- T# U& s9 PLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 6 M, G+ i8 }" C$ C$ r/ c
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits * L) Y: N) y" X+ i) H+ x, S3 W
Vacancy: 4 t) |. N% T- H7 G A
$ `9 S2 h# U; k. f# @! z! `
Job Description: ; E& ?2 [* H+ d& k
- Checking guests in/out 0 Z/ a9 U( i; `) A$ c9 e
- Answering guest inquiries regarding hotel services V# L A& R- D1 k2 ^; ?: M6 g1 ~9 y
- Provide information about services available in the community and respond to guests' complaints
6 F$ M. O- l; W% J# C- Answering telephone calls and handling/ balancing cash
' C5 n& I; d+ @- Balance credit card machine / s* b8 j# }4 G1 _
- Maintain an inventory of vacancies, reservations and room assignments
) A. }/ H1 L. }2 B6 r- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
7 }& q0 i- J) b- ?+ ?9 Q! i- Present statements of charges to departing guests and receive payment, ^4 _$ u& u8 [9 m' r# `
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
6 b6 @7 H& q; m- Perform other duties as assigned by Assistant Managers
1 P" v. y8 ^4 x0 D. \Skills/Requirements: V/ k; Q! u5 K5 h. d3 i. L
- Completion of High School( w6 k: K! I( l2 M, _* `. P
- Strong English communication and interpersonal skills 9 K5 p4 E4 A' |: X8 a
- Good computer skills 2 U4 [: `, q) R0 f0 e. r6 M, q7 g
- Must be able to work with minimal supervision in a high pressure, high volume environment6 f/ s' F, K1 T0 `* {
- Minimum 1 year experience, strong guest service skills / E' Z4 G% g, u7 C6 `: j# c
- Ability to work night audit shifts and weekends 9 X' D2 W5 H9 T; ~9 O( ]( ]1 i/ ` a. [
- Emerit professional certification for front desk agent is required
& i, _' Z$ q/ [7 {" m: e+ P3 K; n5 i0 H0 y* ]7 x+ _
( l7 l' R' L" C/ q2 `' O# y
Please apply in person or send resume by fax: 780-434-5298 0 ?0 S8 V+ U3 ] L5 X1 K
Contact Person: Heidi Crites 7 E7 t7 K, B. o3 V& f. I- j
Title: People Resources Director |
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