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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) 3 m7 x8 g; }7 i# i3 d  P" l( I3 N
Company: Delta Edmonton South No. 2 7 Z* V6 R. D/ X' H
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ; w4 Q+ O: ~2 ^2 r% g0 `% ?
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
2 [5 T0 |* W: R" r) L0 |* Y/ UVacancy:  4  ' E& f. H1 N  x6 D1 B% M
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Job Description:        7 x& Y/ H# Y$ B
-        Checking guests in/out
( N1 x3 g# G' x5 Y-        Answering guest inquiries regarding hotel services6 o! y- a% M8 [' k
-        Provide information about services available in the community and respond to guests' complaints - o* }& r0 c( O; C% I7 e; p, J
-        Answering telephone calls and handling/ balancing cash
1 Q# Q, X# l8 n  _-        Balance credit card machine
) f0 N4 Z1 Y: i: D% K" W-        Maintain an inventory of vacancies, reservations and room assignments
* l2 i8 l& `+ Q/ }# X. k4 Z-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems + W! c" d2 n; H: T1 v
-        Present statements of charges to departing guests and receive payment
, T) {, o7 z% k8 ?-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards 9 Z" e, h4 n7 }8 m( X
-        Perform other duties as assigned by Assistant Managers 9 c  G7 v6 g! T4 N1 e- z
Skills/Requirements:
1 }5 E) B, B# O6 q3 |-        Completion of High School7 F0 U! d+ s: Q$ F6 d! X0 T+ q
-        Strong English communication and interpersonal skills 7 h( ]8 R( u7 I) `
-        Good computer skills     % p3 E5 R3 t+ j4 ]3 {; V: P
-        Must be able to work with minimal supervision in a high pressure, high volume environment
4 T) J) f0 w5 G-        Minimum 1 year experience, strong guest service skills
% L6 l- i/ Q( ]5 ]! m-        Ability to work night audit shifts and weekends % i% G+ }6 e3 h8 S- V
-        Emerit professional certification for front desk agent is required  6 x- c; O: g3 X4 q% D6 t0 @# J: _
2 A8 h; ], r* ?% R  ?6 P0 S

. Z9 R5 |9 k( h& ^Please apply in person or send resume by fax:  780-434-5298  
8 K) u6 b* q/ S6 a$ V% hContact Person: Heidi Crites  
- S! j" D5 C' R0 ^( c' `  VTitle:  People Resources Director
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