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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) 8 I" j6 U$ c2 G5 m1 ~; {
Company: Delta Edmonton South No. 2
- P8 s) @/ m( @- T# U& s9 PLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 6 M, G+ i8 }" C$ C$ r/ c
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            * L) Y: N) y" X+ i) H+ x, S3 W
Vacancy:  4    t) |. N% T- H7 G  A
$ `9 S2 h# U; k. f# @! z! `
Job Description:        ; E& ?2 [* H+ d& k
-        Checking guests in/out 0 Z/ a9 U( i; `) A$ c9 e
-        Answering guest inquiries regarding hotel services  V# L  A& R- D1 k2 ^; ?: M6 g1 ~9 y
-        Provide information about services available in the community and respond to guests' complaints
6 F$ M. O- l; W% J# C-        Answering telephone calls and handling/ balancing cash
' C5 n& I; d+ @-        Balance credit card machine / s* b8 j# }4 G1 _
-        Maintain an inventory of vacancies, reservations and room assignments
) A. }/ H1 L. }2 B6 r-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
7 }& q0 i- J) b- ?+ ?9 Q! i-        Present statements of charges to departing guests and receive payment, ^4 _$ u& u8 [9 m' r# `
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
6 b6 @7 H& q; m-        Perform other duties as assigned by Assistant Managers
1 P" v. y8 ^4 x0 D. \Skills/Requirements:  V/ k; Q! u5 K5 h. d3 i. L
-        Completion of High School( w6 k: K! I( l2 M, _* `. P
-        Strong English communication and interpersonal skills 9 K5 p4 E4 A' |: X8 a
-        Good computer skills     2 U4 [: `, q) R0 f0 e. r6 M, q7 g
-        Must be able to work with minimal supervision in a high pressure, high volume environment6 f/ s' F, K1 T0 `* {
-        Minimum 1 year experience, strong guest service skills / E' Z4 G% g, u7 C6 `: j# c
-        Ability to work night audit shifts and weekends 9 X' D2 W5 H9 T; ~9 O( ]( ]1 i/ `  a. [
-        Emerit professional certification for front desk agent is required  
& i, _' Z$ q/ [7 {" m: e+ P3 K; n5 i0 H0 y* ]7 x+ _
( l7 l' R' L" C/ q2 `' O# y
Please apply in person or send resume by fax:  780-434-5298  0 ?0 S8 V+ U3 ]  L5 X1 K
Contact Person: Heidi Crites  7 E7 t7 K, B. o3 V& f. I- j
Title:  People Resources Director
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