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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
$ S+ Y7 o5 r% ~Company: Delta Edmonton South No. 2
$ v6 ^0 C6 Y3 c3 ^' f- K3 g0 h( FLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
6 _) Z4 T+ U8 ]Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
! ^- i! h, Z# J$ `  a( yVacancy:  4  
! [# d  N( I6 g) Y3 ?+ B. |* {7 P& s' H/ W
Job Description:       
; N: k% }8 n4 K+ Z7 U-        Checking guests in/out
$ j+ X3 I& @# z9 B-        Answering guest inquiries regarding hotel services
' z, {" i1 B* u. F' ~# m! J-        Provide information about services available in the community and respond to guests' complaints
! E4 |9 E- R- J3 c# ~- ^# W7 p1 h-        Answering telephone calls and handling/ balancing cash
& W( C4 U! N9 Y6 Q# v-        Balance credit card machine . F# J$ F# H$ j* E0 b
-        Maintain an inventory of vacancies, reservations and room assignments + |' U$ x6 c( E. M5 w) j! \3 `
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
/ K( R5 d4 ]) M- i. @* S-        Present statements of charges to departing guests and receive payment  j6 L$ R5 C' K. y
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards 5 G* U8 J  }( |  u
-        Perform other duties as assigned by Assistant Managers # J% V; w& d  ]9 Q, F
Skills/Requirements:/ u; W3 k3 x3 l4 q) J; p' x
-        Completion of High School
( t! v, `/ b2 q9 T$ A$ i-        Strong English communication and interpersonal skills
- j$ u1 Q, }2 e  f7 t; X  i) c9 ~-        Good computer skills     
0 h+ E& T3 g* ]7 s9 v- G2 h-        Must be able to work with minimal supervision in a high pressure, high volume environment; w% k8 r2 C6 G! C; ?* a
-        Minimum 1 year experience, strong guest service skills
6 s4 y) H* B- ^, Y/ A" e6 ~( m-        Ability to work night audit shifts and weekends 1 i7 ?% M+ t* L- p- m; s
-        Emerit professional certification for front desk agent is required  # ^; }2 i5 R8 \: Q3 {% U

, R5 S! U; f# Y: N$ e$ K+ G* S. i, D9 J. H9 @) u$ Z) T0 X; j' w
Please apply in person or send resume by fax:  780-434-5298  
" z4 ~0 ]* e' S2 J; AContact Person: Heidi Crites  
* G1 r, b. ^4 gTitle:  People Resources Director
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