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Position: Hotel Front Desk Clerk (NOC 6435) - x) m/ T/ m8 I' p2 V& P
Company: Delta Edmonton South No. 2
# v3 ~5 ?, p% P" N7 oLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 1 n `" c" d+ z `" e
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 7 ]" Z9 u2 `5 q* l) h5 S4 z4 Q
Vacancy: 4
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Job Description:
! i6 ?, o, I$ y- Checking guests in/out 1 k' Y( y7 K# f3 ?- h @
- Answering guest inquiries regarding hotel services; n/ y* |% W* t0 H, M
- Provide information about services available in the community and respond to guests' complaints / {2 E; m" W+ k% J$ v4 X
- Answering telephone calls and handling/ balancing cash & Q) ]3 T( H* I0 b! P& ^4 E8 u
- Balance credit card machine 1 F P% c& `( m4 D& N* H
- Maintain an inventory of vacancies, reservations and room assignments
' C m3 D% u- v+ Q/ t" {* X- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
* p/ o0 K! Y; T3 K I# b- Present statements of charges to departing guests and receive payment
a9 A! L' p$ u# a+ o$ V8 q0 g. o- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
# j9 j' j/ |& a& q1 l* r/ P- Perform other duties as assigned by Assistant Managers
$ L U4 V5 Q5 LSkills/Requirements:
) ]) R$ R: A: L) a, T" S$ ]( W2 h- Completion of High School$ R* c8 i+ @8 c5 a& f" f
- Strong English communication and interpersonal skills 8 }5 y+ K/ S- O( k2 m0 K* ^$ R4 E* g
- Good computer skills ; {/ C6 N1 z- f9 p- N* m& Q# r
- Must be able to work with minimal supervision in a high pressure, high volume environment, \- A! g& h9 {
- Minimum 1 year experience, strong guest service skills # p; ]) ^" V+ h2 b
- Ability to work night audit shifts and weekends ; b% B! P! m* {+ _ i9 {3 Y% b
- Emerit professional certification for front desk agent is required 4 V; g* v5 d R
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Please apply in person or send resume by fax: 780-434-5298 8 X! U5 z; `5 A' T# N5 @. K& ~5 P1 h; f
Contact Person: Heidi Crites & T% [, A z5 f! K2 N. l$ u3 d
Title: People Resources Director |
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