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Position: Hotel Front Desk Clerk (NOC 6435) $ f8 i! y* H' y- h( Q t
Company: Delta Edmonton South No. 2 : N0 ^* n& ~( U1 L4 s) M
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ( p, @1 C! K& R5 k/ d1 \
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits % n, D5 q: i% z5 V
Vacancy: 4 + M9 D+ P- h; R* i
2 q M: U/ d+ M o! M
Job Description: 5 x4 m8 g4 ]& q- A' o- W: z5 F
- Checking guests in/out
% k+ D+ C+ q& t" P4 V( a- Answering guest inquiries regarding hotel services1 }1 m9 J( R/ F" I" e; I% w+ H( Z
- Provide information about services available in the community and respond to guests' complaints ! D/ k0 I: V. A$ b
- Answering telephone calls and handling/ balancing cash : q) k! ?: G0 o
- Balance credit card machine
- u. j" B7 [4 L3 {- X- Maintain an inventory of vacancies, reservations and room assignments 7 {; b* M& U2 m+ e2 E3 l- d8 ~; F& Z6 B
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems . w6 M* \7 H. M4 g9 o
- Present statements of charges to departing guests and receive payment1 @3 `6 r* \) x3 u5 B8 }7 J$ ?* ^
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards # R1 c- K+ I+ V
- Perform other duties as assigned by Assistant Managers
) }: o! t, v. K/ z! kSkills/Requirements:0 s0 q0 i0 X+ L4 R8 L1 s
- Completion of High School- d/ F; Y0 d( y- ^
- Strong English communication and interpersonal skills 5 Q% Y5 S! i" @, A. o: t, M, R% x
- Good computer skills
: F% B! g5 \% X/ r9 @5 q- Must be able to work with minimal supervision in a high pressure, high volume environment
7 \' t) N1 {( B- G- Minimum 1 year experience, strong guest service skills
% E" R9 \* P# T- Ability to work night audit shifts and weekends
6 V G1 P5 Y" t- b5 G! w: p) P- Emerit professional certification for front desk agent is required # w4 G/ `" y8 L+ I j0 m* ?* E
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Please apply in person or send resume by fax: 780-434-5298
% k1 M1 k9 [9 Q& r) n: D+ c) }Contact Person: Heidi Crites
/ M k$ u8 s) \7 dTitle: People Resources Director |
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