ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
: J' A* W" Q' ^( [* W5 E( T
Job Description
- O! m/ }' Z; D, u0 X# E1 g-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
! I2 h" U6 z8 r  y, k! X-Reports to the program manager and provides clerical support to all members of the ISP team
" o1 J8 W9 H+ T2 D% Y-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
+ i8 P2 @/ H$ v: w9 L6 i. b
Qualifications:
' }0 c6 @" `: M& R9 n-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
& M4 `7 s1 j+ E! y* h) j. }3 m-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
$ y4 J( V, V8 R' h- N& p. M% ?5 B
6 Y) v( m( g7 _4 d% UDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
- `/ `5 A9 m- b( t$ m$ u: D% ]Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.