ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
+ x6 G* U* ~9 N0 s& ~Term: 1 year contract
1 c9 R6 Y' L& u% Z8 `$ m  MHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
+ @8 x+ t. Z! l- I' {$ Z; _-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
( p( D9 h& [* ^5 V+ H, a-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
: e: o5 c" v) `9 |) w9 f' r% l
Qualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
. u  l' e! O' M) L" R$ q) m-Works well under pressure, ability to work well independently as well as in a team
1 h$ E# `+ x& o( U8 E6 |-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

2 d% N" x! Q. Z7 c) j3 ~3 t" m- ODetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
5 @9 F1 k/ h) n, R8 M+ fNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.