ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

) e7 b# }1 X: R* A/ p; |Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
; A. P( _/ F3 g0 QHours of Work: Part-time: 21 hours per week
' r; s, Q. W, j, X0 q% pClosing Date: October 5, 2010

" g9 y0 K! }; f9 Y! u9 l; nJob Description
- o$ s4 i& Z5 I2 D" m) D-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
3 d/ ?5 U* }; F-Reports to the program manager and provides clerical support to all members of the ISP team
1 H2 ?3 t; u, R# B, ?. W$ X+ D-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
; u% g2 d* [& g$ l2 S+ J1 |0 ^
4 y. O. h" H( C: X: a; U, \7 yQualifications:
6 B8 A/ \0 [( p3 f8 Q( ~-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
+ L! f0 m1 z7 N+ r-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
8 K: Z8 u8 [/ b4 V) E-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.