ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
+ F1 k# {  P6 a" q9 B* q3 C! wClosing Date: October 5, 2010
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Job Description
+ P5 j/ L8 p' S  }( ]' o% D- e-Answer multi-line phone calls professionally, politely and directing the calls correctly.
$ x% L( `+ T. W5 ^-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
7 f) x6 S4 o2 A2 m% N-Reports to the program manager and provides clerical support to all members of the ISP team
) Q1 F6 y9 m5 [, w  o4 J" o0 W7 T/ _-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

& _( f3 }8 r9 {1 k7 ]. P0 x: GQualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
! x7 K9 g( d% r* N-Requires police security check at the expense of employee and child welfare check

7 R- L9 A; p: c+ w9 ADetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
* `3 _* d  j# xNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.