ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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. L. A2 G6 }6 B% OPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
1 i) O+ o1 d. U+ |' H  H' _* NClosing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
+ k8 Q* P% p4 ?+ [7 c-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
" D" U- R8 F6 r" Y; _! v-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
1 B" J; V" ?/ A' z# D8 b8 ^) V-Train and supervise volunteers at front counter or reception
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: o! U  r# B4 Q  ?) m! a2 s- NQualifications:
-High school diploma or above, two years or more related work experience
0 L2 _6 K; s# V8 w, ^-Exceptional customer service skills, ability to handle multi-task requirement
. m% ?! k: G' {  T% Q4 {  Y) k& P-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
" B" ~- |2 u( [3 E1 }% @-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
% O: ^8 z8 w( WNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.