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丰田承认换踏板不一定能全部解决加速问题
! D1 C, y; o: J" w1 SBy LARRY MARGASAK and KEN THOMAS
* f9 \4 j4 g( d# G: G% xWashington (AP) -- The president of Toyota's U.S.
* f4 K; y5 I6 t5 n9 hoperations acknowledged to skeptical lawmakers on Tuesday that
0 e, i/ ]# v; C( y7 ^the company's recalls of millions of its cars may "not totally"
: H0 Z+ F% z; {# S5 ?solve the problem of sudden and dangerous acceleration.; g7 h1 J0 c: b/ _+ u# s) L! w
"We are vigilant and we continue to look for potential9 h7 U% o8 z$ Y- ~+ c% m, L
causes," Toyota's James Lentz told a congressional panel.) `4 f2 e x- `1 a# D$ Q+ r
However, he repeated his company's position that unexpected
q) w2 e: S7 W' B {acceleration in some of the company's most popular cars and! J5 a; G7 }' g" m5 i( E& H) B
trucks was caused by one of two problems -- misplaced floor) T" C5 u( |) p( O6 b n8 G4 v
mats and sticking accelerator pedals.
8 h2 D' A3 f/ ~0 U* kHe insisted electronic systems connected to the gas pedal* y. Y r( V9 H, g6 f
and fuel line did not contribute to the problem, drawing sharp+ a, O7 e! R7 y* L( Z
criticism from lawmakers who said such a possibility should be
5 f% ~* ^( Q6 b C8 Z* G3 ~9 {further explored -- and from a tearful woman driver who could1 F3 c% v* y3 j9 L, e9 ]9 `
not stop her runaway Lexus.
4 g# b+ K" Q1 J"Shame on you, Toyota," Rhonda Smith, of Sevierville,
" D5 k, y( s) I/ \2 [7 KTenn., said at a congressional hearing. Then she added a second
. B8 h4 u1 z& ^! x$ @"shame on you" directed at federal highway safety regulators.. U- F1 D; m$ m% s' ~2 S
Texas Republican Rep. Joe Barton cautioned his colleagues4 d0 N8 B& J" F2 X& Q. q* a
early in the hearing against conducting a "witch hunt" and said2 d/ o! y# U6 M7 v/ d* @2 Q
"We don't want to just assume automatically that Toyota has8 w6 `8 w+ w4 w
done something wrong and has tried to cover it up." But midway1 G& ]+ u" c1 w3 [. W2 p5 F& D
through Lentz's testimony, Barton said of Toyota's! z$ ^4 _1 m$ K7 }9 B. D- V
investigation of the problems: "In my opinion, it's a sham.". Y. u6 a& ]9 z' g5 b* I4 b% e
Lentz said the company had not completely ruled out an
" ~1 X2 x/ x& d& W" `0 j$ N U4 Relectronics malfunction and was still investigating causes of
6 j1 o# }/ a' e& [8 B3 _the sudden acceleration. Still, "We have not found a
V1 n0 B, a- ]malfunction" in the electronics of any of the cars at issue, he
1 R5 ~. B; W8 E( `- ]said.
+ |$ ]* Q6 R/ b3 @1 ]As to Smith's harrowing story, "I'm embarrassed for what
* @, s2 f8 u! a" n0 ?happened," Lentz said. "I want her and her husband to feel safe; r7 C( P9 F6 n
about driving our products," Lentz said.- X: e3 Z1 _" {! v& {
Three congressional panels are investigating Toyota's
: t$ V& ^4 u. @problems, which affect a huge number of Americans. Toyota has& h6 }3 V0 h, F
recalled some 8.5 million vehicles worldwide -- more than 68 t3 `7 ~% E$ h/ t
million in the United States -- since last fall because of2 N* S2 Q: q% B4 T
unintended acceleration problems in multiple models and braking
- Z1 w+ o) i* R( c% d- oissues in the Prius hybrid. It is also investigating steering! Q% R% F' v! l0 u" a$ N( \/ g/ J
concerns in Corollas. People with Toyotas have complained of" \* P( h/ p( A- Q$ A# v+ i
their vehicles speeding out of control despite efforts to slow
) x6 Y* l% Z0 t6 N7 q idown, sometimes resulting in deadly crashes. The government has! B" p1 d; d1 I9 A: Q' H
received complaints of 34 deaths linked to sudden acceleration4 h! ~! w% {* w
of Toyota vehicles since 2000.9 C- Z2 \) L' N3 a f
Lentz, who choked up while discussing the death of his own p. |. { @ R# s( Y( [6 \
brother more than 20 years ago in a car accident, said he
4 N4 V5 j1 k- Yunderstood the pain.( U9 M- c8 d. ]
"I know what those families go through," he said.% j, b: K: y- X! ?' s3 Q" b7 A3 y
Lentz has said in the past that he was confident Toyota's) w e% G1 T3 R2 E% J
fixes on the recalled vehicles would correct the problems.$ p- K, ?) o, b, @/ t4 y% W
But when pressed by Energy and Commerce Committee Chairman
' q4 h4 |& O0 h( x6 p. ?Henry Waxman, D-Calif., on whether the two recalls Toyota put" b5 h( O; `9 j
in place to deal with the issue would completely solve it,4 r$ U7 r! ]* O# ?' w% U9 {0 l! z
Lentz replied: "Not totally."" L6 q* `- i5 O/ ]
Still, he said chances of unintended accelerations were
4 k8 e" Z1 e1 Y0 o0 Z"very, very slim" once the recall was complete. Lentz also said }! P& B- P y- @) K2 f
Toyota was putting in new brakes that can override the gas
; t/ j# _% w# n9 X0 r" Zpedal on almost all of its new vehicles and a majority of its! }& x6 {7 G! M0 L' K; l6 z
vehicles already on the road.
; ?8 b5 h1 E! c! r. A+ s! F5 I! ^Meanwhile, Toyota president Akio Toyoda, who will testify& E( n5 U( a& x" a& B$ T. R
before a separate panel on Wednesday, said he took "full* u7 d7 o0 M1 ^' Q" B8 ^) y
responsibility" for the uncertainty felt by Toyota owners and& z0 G3 P$ T; R* V6 M' Z* z
offered his condolences to a San Diego, Calif., family who were1 r: y0 `0 ?1 h: [$ r' n
killed in late August, reigniting interest in the problems.
: Y* e2 b/ G0 z, ^; F5 N( o- }* w"I will do everything in my power to ensure that such a& Y4 s1 Q4 n9 L& S0 Y {
tragedy never happens again," Toyoda said in prepared testimony- a2 D* T2 P: u4 a
for Wednesday's hearing to the House Government Oversight. C3 J; V$ }% C; x$ a
Committee. "My name is on every car. You have my personal
' A- q# M7 y( i. ucommitment that Toyota will work vigorously and unceasingly to
5 q8 [* d7 P4 N& D) K4 s ^restore the trust of our customers."8 w& Z4 O9 a5 f; C \7 q! a
Lawmakers heard a brief, but riveting, deion from
( O" Y5 W* v: {8 G7 m: a3 CSmith, the Tennessee woman whose Toyota-made Lexus suddenly
( T5 C! u n3 M8 j* Y) Vzoomed to 100 miles per hour as she tried to get it to stop --
; v O6 \9 ~0 ~- O! q) Kshifting to neutral, trying to throw the car into reverse and- P4 h/ B2 m( B! N2 @( @
hitting the emergency brake. Finally, her car slowed enough
* _+ ~: Z# I% ~( u+ z# \. ^! Kthat she was able to pull it off the road onto the median and7 u/ E0 a S3 ]# L* T, n
turn off the engine.3 k$ N3 J. i% q* p, y( e- o
Fighting back tears, she described her nightmare ride of
& q9 D% c& y/ L( VOctober 2006, calling it "a near death experience.". T. J& f# y9 \- `
"After six miles, God intervened" and slowed the car, she) k9 W- U) Y2 }+ d5 M! A; \
said. She added that it took a long time for Toyota to respond) H s* G& `) U2 A9 j9 ? [5 x4 F
to her complaints.
' q" i4 {; ^, X& z9 G0 Z/ A# zIn an often contentious full day of testimony, lawmakers
! T- [* B" _& }2 f6 G2 T: Yreturned again and again to the question of whether electronic
5 {. v) m9 S7 H+ q1 V: |4 [! y/ G5 Umalfunctions may have contributed to the speeding cars. E3 p3 e( N3 V9 n
"We are confident that no problems exist with the electric
- C5 `1 e1 W8 Ythrottle control system in our vehicles," Lentz said. He cited
' @8 ]( e* Z) D2 h$ S2 A"fail-safe mechanisms" in the cars that were designed to shut" {5 S- M+ [3 s, X- {# }) g
off or reduce engine power "in the event of a system failure."
) p3 n, p3 [( C M# {Transportation Secretary Ray LaHood told the panel in
t& g- F$ M& b/ d+ O* E8 r# f7 @prepared testimony that possible electronics problems were
% z) {/ q) s3 }being looked into by his agency. He said the company's recalls/ I# y. B# K+ j; |7 d8 P: |
were important steps but "we don't maintain that they answer; Y. Q/ ?! H! S9 ]5 f- r+ \
every question."+ A- f' H+ {& k
Toyota hired a consulting firm to analyze whether+ f% r, P) j3 [$ c" A
electronic problems could cause unintended acceleration. The
) [! z6 m$ Z4 x L& Ufirm, Exponent Inc., found no link between the two. But
$ L8 G" ?- R" W0 P& Pcommittee investigators said the testing studied only a small1 ]* ^8 ^$ c( z, o
number of vehicles, {) a3 q# Z* b' r
Tracking down an electrical problem can be far more
, M0 ]- e4 [+ v7 d3 [difficult, expensive and time-consuming than finding a I$ c% K) K1 J# p/ d$ J
mechanical problem. Electrical problems can have more than one7 k# R$ @( _8 w0 |
source, and they can come from inside or outside the car.
/ {' {/ b" x5 V% X6 B+ bMechanical problems often leave clues such as physical damage,
?9 _: y3 ~0 awhere electronic troubles can be hidden in software or leave no3 o3 n8 P, K$ J {: F* i" l
trace at all.) k9 u+ h$ ^0 w! A5 T* ^) k
House investigators who reviewed Toyota's customer call# ^$ Y7 t4 Q- }$ q. Y
database found that 70 percent of the complaints of sudden$ @; _1 Q/ m/ k1 s5 `5 Q5 m* a
acceleration were for vehicles that are not subject to the
8 ~- U( ^ U/ G: u4 i( T1 {recalls over floor mats or sticky pedals.' U/ O2 L, X" H- Q8 p
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
; l% L2 O3 n- W! m* Zsaid Toyota "misled the American public by saying that they and7 {, ]: `6 r% Z$ l. t
other independent sources had thoroughly analyzed the
- Q! t" }: U1 C8 @* ~6 s1 A4 K( ~+ l! velectronics systems and eliminated electronics as a possible9 m, n3 D! a+ q! o
cause of sudden unintended acceleration when, in fact, the only' A( F3 I% Y5 ~9 b6 Q/ H1 n8 \
such review was a flawed study conducted by a company retained2 i- M$ n4 d* f1 R
by Toyota's lawyers."" r/ @% S3 _5 \# Y- \- C
Lentz apologized anew for the company's slow handling of+ k/ l& |- x Y# M; d' M
problems. "We have not lived up to the high standards our
$ Y& n2 k# T$ {5 `customers and the public have come to expect from Toyota," he
# ] D5 q& z/ O( asaid.
) z: n+ B$ U; _- D"Put simply, it has taken us too long to come to grips with
6 Y* _2 D, v: }* ya rare but serious set of safety issues, despite all of our5 @6 }/ d* J' f* O6 q
good faith efforts," said Lentz, president and chief operating7 l+ B# Q `" N2 q- m3 w4 k4 q
officer of Toyota Motor Sales USA. Inc.
6 _- d& B7 z9 l# c* ISeparately, among hundreds of Toyota dealers lobbying, g+ F( j! P; w% L
members of Congress Tuesday, there seemed to be widespread( f& N; E5 u3 x) x: e" p6 [& Z
rancor toward a federal government they view as picking on the% y& y- i2 d, V5 b7 w5 f
automaker, at least in part because of the government's( l, ~4 L c& q
investment of billions of dollars in General Motors and1 a& R8 S- u ]7 J
Chrysler.
/ X$ l( e6 B+ Q" W( \$ V"That's hard for me as a citizen to understand why my tax/ f, j! h" c% ?2 Q* c b
dollars are going in that direction," Paul Atkinson, a
, k% Z* p3 ], pHouston-area Toyota dealer, said at a news conference that also- T) L c1 r: o d$ P
served as a pep rally for the visiting dealers. "To compete5 o' T+ q2 E* Y7 k. Q
with the government as an individual entrepreneur is pretty
- l: z- U8 q1 Ttough."3 Q3 j ^- |: z% N4 Y
---
2 l' T9 b4 \, q6 {# K+ a0 V* o, Z1 ~Associated Press writers Alan Fram, Stephen Manning and Tom/ Y& T! ]! p' l* C
Raum in Washington and Tom Krisher in Detroit contributed to
) z6 E' P% h$ I x$ othis story.
) M) E) K# t- `& U( d1 f. `# l) H+ ^" w! q! V" X4 E' R* M- T
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