Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

; {+ |; a" Z1 R5 _) kJob Duties/Responsibilities:

( L9 j" z  c& h" OReception
•        Greet and provide assistance to incoming visitors
. @6 n' x- m, k8 `. j( c•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
! d$ Y& `1 V0 z' A. G* R& t  [•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
3 R/ m2 x# E, p! c' T8 C( z•        Sort and distribute mail and deliveries
- U  z  X! k, U' p7 j1 b$ I' Y•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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6 Z8 }3 \% E+ }  o; eRegistrar
0 D9 W$ Y/ p. A  O) D•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
9 e0 M# n( p9 S2 i: `! }( W; h. D•        Assist YoWoChAs Outdoor Education Registration as required
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! m% e+ D- U1 ?! ?4 e8 E% X4 cQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
  s5 [9 r/ P' M: F( A•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
6 f- ]0 X  `* Q+ ~, P2 ]% o6 Y" c•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

* e% j# L$ C6 `$ o# SPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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, C; _* Y" X5 Z, I4 ]/ |E-mail:  recruitment@ywcaofedmonton.org
3 X5 B/ u4 k7 m/ C: QFax:  (780) 425-7467

Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org