Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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# R0 m! q6 B9 o( w9 JJob Duties/Responsibilities:

9 [% Z4 f3 r0 y% b$ R' HReception
; C; B9 _2 w; L3 N# Y•        Greet and provide assistance to incoming visitors
9 F, C+ _6 c5 y- P•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
; s  x8 `4 m: j2 ~1 u* Q5 z•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

; G' g1 d8 Y( U  QAdministration
9 C' O0 o0 z( G6 z- V1 B•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
1 k* r* Y" N5 ~•        Update and maintain databases as assigned, including those for Fund         Development and Administration
7 b3 {3 \4 R& j% p- G5 O•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
" l# I& A! N7 I2 b* M•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
+ l  j; U+ e  J1 N•        Accept and process registrations for participants or attendees at various special events and staff training
! e2 O+ F: j! ~! ?) D' Q- `/ g•        Process payments for ticket orders and registrations
2 G, x3 c7 |5 \2 l* b8 k+ b•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:

0 P' w0 O9 o6 v: v7 N•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
3 {* C6 x, [& S; v: B3 J" f•        Skill in Desktop publishing is an asset
  T5 d1 [1 h5 `' _3 F4 N•        Excellent verbal and written communications skills
% _6 H/ ~" d. H0 I) w' O# o, y•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
4 W7 C5 `/ u6 N" @, {•        Able to work independently
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Closing Date: July 13, 2009
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Please forward your resume to:
. [: K& u# k- V) D7 H: h1 P& bYWCA Edmonton
, {3 ~: Y# w2 i/ X) e0 T& x. E1 B4 \Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
! S( c1 R% S2 oFax:  (780) 425-7467
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1 ?4 q6 S9 u8 aTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org