Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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: w% q( @2 l% i/ cJob Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
  Q, r; k" E# r+ X•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

! B- \: s6 R2 B( ZAdministration
1 g8 y$ C) k1 z* W* ]) _•        Receive sort and distribute mail and packages; post outgoing mail
$ M) s! |* o8 q' Q% M( s( }•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
" X" Y4 ]; q% i# m+ F7 w4 H5 ^/ i•        Assist with task management for administrative volunteers
9 A  E, h2 b1 B3 t. [( i: x•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
0 }# H' |# q5 W) _•        Assemble and forward information packets as requested

7 d+ Q6 r+ _3 U- e2 V1 bRegistrar
7 \* R1 y6 f% U•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
, n6 i; V; l% ~# j" N* j•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
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5 ^! u0 }3 j4 J5 a•        Minimum 2 years office experience in areas related to office reception, and office procedures
: e" T& k: w+ s5 N8 q& K  H1 @, g% b+ r& m•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
3 Z" }, B+ |2 ^( q5 q4 p1 V•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
$ V. H% [. d! C+ S•        Strong customer-service skills
, @1 ~" ^+ X3 W•        Strength in multitasking, prioritizing, and meeting deadlines
1 ]' @- g, Z4 c6 c, _( S$ B•        Able to work independently
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Closing Date: July 13, 2009

: ?1 I; r7 c8 _2 r' k" B, m0 ]Please forward your resume to:
2 E! j! s( L& y9 L- ~. ], Z# eYWCA Edmonton
7 h7 s8 B1 f2 V/ k9 Q, V5 ?$ wRecruitment Coordinator
100, 10350 – 124 Street
% p: L. U& _/ A9 d! V2 x4 J# lEdmonton, AB
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3 s3 F; N& j8 p$ U5 n/ GE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org