Receptionist

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Receptionist

7 n$ W5 f. R  {& j/ s8 i* x8 ^The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

' Y6 U1 u8 _! L9 S5 d! lReception
; i0 i; g" X$ K9 Z) |•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
& U. p; Z6 e3 U( U& O/ @' A% m5 K•        Receive and distribute mail and deliveries
0 ~& @# O4 ^( C) L& [4 y+ F•        Arrange courier services for all departments
. H! t+ D8 g9 i( v•        Oversee Y-Knit program; provide support to its volunteers
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. n- K0 f) x' {* O/ O" YAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
2 _/ q, ?! q: J8 V) ?7 b2 ?•        Assist with task management for administrative volunteers
$ W9 b  a0 w/ l- G•        Create monthly staff bulletin and prepare for distribution
' X3 }; @% `8 D1 y•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

) v6 Q8 w" A% D5 V# I2 q9 t" rRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
0 H$ M5 J. D' [4 J, P& A& m- e•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
3 W% T8 ?. Y* x7 f* z- \•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
, \, r" s/ I/ C' \, ?' d7 B•        Able to interact in a positive manner with diverse population
2 g6 u+ u& \* d0 j•        Strong customer-service skills
- g0 }0 N7 Y& Q0 {4 j! C7 g% \•        Strength in multitasking, prioritizing, and meeting deadlines
/ a3 ]$ R, q6 N" k•        Able to work independently

Closing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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/ ?0 Q& s; k. ?Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org