Receptionist

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Receptionist
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# B7 w* d( `1 U6 g% g( OThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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& s, U( L- C* a- ZReception
5 H8 E0 P+ ~4 U" s$ |•        Greet and provide assistance to incoming visitors
& j8 a! x2 M% h# S( s6 t•        Answer multi line telephone system
( q# T& T, {2 E- f4 {8 K$ e; `2 I•        Receive and distribute mail and deliveries
; d+ O% \/ ^( b+ L! M•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
7 H7 A0 o5 C' [  k: Q7 b& U3 Q•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
+ [( I7 c4 c2 r8 `•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
1 c: C; R; \; P( O% }' ^•        Update and maintain databases as assigned, including those for Fund         Development and Administration
. j: g6 N! H7 a* v•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
4 b/ X0 [  L1 E% [•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

0 p8 V3 Q* F3 f! s. _: q$ c7 YRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
7 ]' R9 {3 i  r•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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  }+ c0 G- Y; \: ~! UQualifications:

5 E  X' w3 B( |( o•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
! \! a, X! T" f/ E- {( e•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
9 j) c2 \$ a6 p7 G+ J, u: p7 \1 v•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009

" Q) f, g1 j) y* yPlease forward your resume to:
YWCA Edmonton
. J8 a9 p( f$ P# SRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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+ |# S* g" V, \5 u+ U7 sE-mail:  recruitment@ywcaofedmonton.org
  ^; w* }3 P; P1 t' XFax:  (780) 425-7467
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* T$ ]9 o1 s6 b- gTelephone:  (780) 423-9922
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6 d  {. g1 j1 @( q. yWebsite:  www.ywcaofedmonton.org