Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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! D& g' s+ ?% i: b# O" u* ?7 JJob Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
( B+ x9 F- R8 M, J  {: `2 k•        Answer multi line telephone system
' f, q4 j% x. S+ g* \( n•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
& A8 l; _& ]# g" f" f8 E9 ~3 T•        Receive sort and distribute mail and packages; post outgoing mail
* ^8 I& \' @/ e) v8 I  r! W3 b- `& T•        Sort and distribute mail and deliveries
: C6 Z2 P& L2 e0 |9 J2 q•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
% s; u: a- \* @+ `" P9 U•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
( p9 w; |. c9 Z) b1 y+ g, \9 P•        Assist YoWoChAs Outdoor Education Registration as required
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! ]5 n/ f! |* uQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
' l: o' j* p9 m1 y* V% }•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
; Y3 G" G; A' k•        Excellent verbal and written communications skills
9 H0 f* o  W) Q' H$ b6 z, b•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
& `. f+ v; H1 r; U•        Able to work independently

" e3 Y# L& L+ p; F3 wClosing Date: July 13, 2009
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" {1 U9 J- k) Q. y1 V( zPlease forward your resume to:
* h! v: Z* h8 H9 T; KYWCA Edmonton
: E5 N- a& N4 ?0 vRecruitment Coordinator
100, 10350 – 124 Street
3 ]  @  q8 D& R% o# s- j8 qEdmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
1 S9 l  h" p9 W" {Fax:  (780) 425-7467
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" h9 k2 L; ?5 @* v( n/ x3 c6 @) vTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org