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ZT-TMG- CMHC's 2009 Mortgage Consumer Survey

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发表于 2009-6-25 08:29 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
本帖最后由 郭森房贷 于 2009-6-25 08:32 编辑 $ c8 i8 w  P- `  j; Q$ W, |$ Z. L
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CMHC recently surveyed 2,507 new mortgage consumers.  Here's what they found:" G( i% P% i2 X+ r! T' C3 P
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•70%:  Feel now is a good time to buy a home in Canada 4 G. `! A! e! X4 g7 h
•1/3:  Expect to move in the next five years ' B/ X8 p/ @2 W( @' g
•73%:  Used their own resources (savings, equity, or RRSP) for their down payment.
' v# t- O: U+ t" Z  r1 v! {•1/3:  Have previously requested their credit score from a credit bureau.  (Wow.  2/3 have not?) 2 d# L( B. M, D$ T2 ?% ]; }
•87%:  Believe that 40% is the maximum ratio of monthly gross income that one should spend on debts and housing (It's interesting that so many people know this. This 40% figure is, of course, a general lender guideline for maximum TDS.) 8 ]4 K$ ?' s/ z# i2 r, A
What matters to homeowners:
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+ S! ^3 f5 U) Z) X; q5 W•"Getting the best rate":  This was the number one thing that made customers satisfied with their lender or broker. ! g2 N5 t9 U; _. V0 e. R
•"Service":  The top reason driving customer satisfaction with brokers.
3 `9 D# c# }" b4 h•"A good relationship":  The top reason behind customer satisfaction with lenders. & p9 [  S1 U3 f' U, P8 V, e7 {
Other interesting market share stats:& f% d% L/ p4 ?

/ o+ ]; J8 R0 T) I6 e+ P! U•90%:  The number of people up for renewal who stayed with their existing lender.  That compares to 83% in 2007.  (This is absolutely stunning. Either lender retention departments are getting much better or people are getting more complacent.  In this competitive market, you've got to shop around-or, better yet, get a professional to do it for you.)
) c7 p9 L& J/ x) E- B# B•25%:  The number of mortgages originated by mortgage brokers. CMHC said it was 27% in 2007 (See CMHC's 2007 Mortgage Survey).  (The banks seem to be making a comeback for the time being. They're most definitely getting more competitive. In addition, we're seeing a lot of smaller lenders harness the power of the net to drive new business.)
3 h1 ?' Q- B& c8 O•44%:  The number of first-time buyers who got their mortgage through a broker.  (This is up sharply from 35% in 2007.)
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http://www.happymortgages.com/newsarticle.asp?id=210; ^6 W! V+ f+ M: m! D2 G2 g. c$ Y! ?
Source:  The chart and all data are courtesy of CMHC.
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