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Position Title: Help Desk Analyst (ADV114) & c( `9 w! {1 }- G
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
1 p1 N: `1 B4 A B! \Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team 1 K5 i/ D2 v9 V) y- ^
Location: Edmonton / ?: s2 T5 M; T
Duration:
( y5 `$ t- q" @+ S% u9 \/ s& DJob Type: PART TIME/FULL TIME
5 m6 }% _! s. YPositions Available: 1 * u# |8 ?- x: C& t! P1 b/ H- _
Hours per week: 25-40
1 y9 a/ E8 ]: G- b+ p# [Position Start Date: Immediate Opening
$ l; p0 r6 ~" J' v( t3 l* EApplication Deadline: Jun 30, 2005 : D4 p, N4 K. r+ T c( ]/ ?
Remuneration: Salary/month -or- Hourly
5 \: Z! I% U) ^Min: Rate: 15.74
6 }8 s& e: C# x% B* L% ]+ R; q/ L+ wMax: : G/ E# l# y: ]/ ~4 g
8 H; j. W8 ?, n3 m+ e/ X& J3 D2 y5 r9 OApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. : b4 g$ M f/ t: J/ V
Notes:
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Employer: TELUS ) O1 Q0 T% S* ~; o" A+ M' j/ k, J
Branch: HUMAN RESOURCES
* m- k/ @. W" e' D- DAddress: 1N - 10020 100 ST
! h9 S6 p" [3 P4 M1 ^6 {City: EDMONTON 1 g4 k# _. A& d+ i8 q. s. G
Province: AB s" _0 L* z% i* @# @) _. o
Postal Code: T5J 0N5
3 H. A! w. Q% j4 Z) m" LWeb Address: http://www.telus.com
0 ?4 a6 m3 X. X% A) aContact: JONELLE PALAFOX
5 k. }' K2 H" W$ ]2 g+ S- ?9 ?; vContact Title: RECRUITMENT COORDINATOR
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( F; T# B2 m' \0 g. _Email Address: |
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