Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
0 ]6 [" c  g. E: x+ b9 s2 xQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
" k+ T& \' m4 C' Q- R6 _Location: Edmonton
, S) e* O- {, p  a4 D6 @Duration:  
Job Type: PART TIME/FULL TIME
" P6 s9 P+ x. Y2 ?Positions Available: 1
& l' y  n( ^6 X7 eHours per week: 25-40
) r* p( M$ E4 T; R7 p% tPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
$ w  o0 z4 z& ^Max:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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7 ]  g! [5 r2 B* _( Y7 R/ j6 U% xEmployer: TELUS
- s; b: w" ~0 M* h: d7 zBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
1 X! A- q5 |; `2 j+ JCity: EDMONTON
; G' h$ B9 V1 m; vProvince: AB
Postal Code: T5J 0N5
: C! [5 S) K* {Web Address: http://www.telus.com
: W- L) f1 O+ FContact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
. O9 r) y# |1 J! g+ ^. pFax:  
$ p7 s( b( a8 c* [7 s8 E- `Email Address: