Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
0 C" j' x1 U! B6 r8 HJob Type: PART TIME/FULL TIME
Positions Available: 1
% @( Q8 H% K+ N3 R& O. uHours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
9 q7 A! n4 [" s2 x; ^Min:    Rate: 15.74
; t7 @7 v8 u; u& ?; QMax:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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( y+ C3 D) j2 T/ EEmployer: TELUS
3 J# N2 ^$ s1 c! k: vBranch: HUMAN RESOURCES
! A& J4 O) N  k) ?Address: 1N - 10020 100 ST
: S" _+ |) M- n! v8 U$ @' p# w* ^City: EDMONTON
Province: AB
Postal Code: T5J 0N5
/ O  D- e. H1 T8 jWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
# y* B1 c& Z" ^; qContact Title: RECRUITMENT COORDINATOR
5 B5 m, l) u9 Q) QFax:  
5 t# I$ H  V+ X3 q! rEmail Address: