Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
9 T$ M$ f: l* P  OQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
; I5 j1 K' r* h+ u, Z' QLocation: Edmonton
Duration:  
' T! _3 `( P% n9 m/ f  kJob Type: PART TIME/FULL TIME
) ]2 ]2 }# o" ~% z) A2 rPositions Available: 1
- \$ b! ^% r5 f0 n4 yHours per week: 25-40
  F$ |6 m" j4 v7 k3 jPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
0 {$ q  p! ~9 A& w  S7 YRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        

# s$ i% M3 X% a) iApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS
* Q, z' F% I. ^# W! s0 U  {" P5 |Branch: HUMAN RESOURCES
! Y- L+ L, t# P, s9 WAddress: 1N - 10020 100 ST
City: EDMONTON
Province: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
+ t# M0 g7 v( Q) |. d( wContact: JONELLE PALAFOX
( x7 i' \) U5 ?7 c7 {  tContact Title: RECRUITMENT COORDINATOR
& L1 p' n, |: A# \9 IFax:  
Email Address: