Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
( a( N. z- Q% G+ w' qLocation: Edmonton
" y8 b% \- L/ [7 S; V" }) XDuration:  
0 k+ h- k& _% ]/ [" dJob Type: PART TIME/FULL TIME
7 p, z1 ?4 H- Y8 B7 uPositions Available: 1
Hours per week: 25-40
7 E) ]* ], X) L. UPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
( Y- A: g7 X# c' D. ~- qRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        

1 V" m  \1 H% w/ L$ b5 N* D6 `Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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Employer: TELUS
1 @8 O, T+ n/ I# CBranch: HUMAN RESOURCES
; X, ^2 a( Y6 z" v. OAddress: 1N - 10020 100 ST
City: EDMONTON
% {( B: R( R% I! J! jProvince: AB
Postal Code: T5J 0N5
( L6 E% A& G9 l, [3 J( QWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
! X9 N) a! s1 Z* |Contact Title: RECRUITMENT COORDINATOR
+ J$ O: D5 Y* {. e& _Fax:  
! |1 s% T7 X( R3 ^$ EEmail Address: