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Position Title: Help Desk Analyst (ADV114)
* r* a( t2 D {/ T5 V( v4 PJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. & {+ a1 G" U7 s: S' x
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team " s ~( G* D$ O8 s
Location: Edmonton
; `) Y+ x1 h6 V2 CDuration:
0 c2 \5 n5 l/ a; |Job Type: PART TIME/FULL TIME
' L; u! l* O' D4 FPositions Available: 1 / U0 {( W4 G& s% z$ F3 `( N
Hours per week: 25-40 ! m* e9 _* _* X0 c* G
Position Start Date: Immediate Opening
. o5 Y; R0 w+ ^' a( y( JApplication Deadline: Jun 30, 2005 + F' b* U$ g- u* |3 J8 R
Remuneration: Salary/month -or- Hourly
: R: q" Q% X7 w4 JMin: Rate: 15.74
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS
; ] E& o8 ]6 J# V8 k3 lBranch: HUMAN RESOURCES 2 v6 k0 ^! M5 a% F+ p$ v! H
Address: 1N - 10020 100 ST
$ G7 d/ G' T4 f7 W* x: ZCity: EDMONTON
7 r k3 l5 R* h3 ^6 _' P, YProvince: AB
+ A9 N. G. D; Z- mPostal Code: T5J 0N5 2 P# ~5 C7 q: D9 h! c: N5 Z7 p
Web Address: http://www.telus.com . z1 ^) M: N2 s+ t9 d7 u
Contact: JONELLE PALAFOX 2 K6 _. ^/ |- r0 P+ c
Contact Title: RECRUITMENT COORDINATOR
5 \+ F6 x2 {% |+ JFax: 5 Q1 p. `9 ]+ D# K
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