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Position Title: Help Desk Analyst (ADV114)
2 h% X/ r6 y; [( zJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. # m7 H: U. R0 v7 E3 N# ]% Q% l
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
' f4 k2 Y6 L# \* e" sLocation: Edmonton 5 c R; Y+ G2 c) h) C$ x
Duration:
$ D2 F' J7 Z" |" RJob Type: PART TIME/FULL TIME g' O2 Z2 l- n6 W# w3 k( j
Positions Available: 1
3 `9 q4 @; {$ \% n$ T% Q( IHours per week: 25-40 ' [2 C; @$ v5 I6 m! Z( M- X3 D/ r
Position Start Date: Immediate Opening / _+ n3 G( B! ^- F
Application Deadline: Jun 30, 2005
; A! g" y$ w8 L$ URemuneration: Salary/month -or- Hourly
* ^- z' J7 p8 F# Q6 q$ q8 p6 V/ F- cMin: Rate: 15.74 + C9 M. k" |! J! D# y7 E
Max: 9 U" p# N' a) O8 X
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. ; E( k \2 h9 b. _
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$ D! ~; N: }. r8 REmployer: TELUS
2 d+ t: c2 z# O1 k6 \0 o. ^& bBranch: HUMAN RESOURCES ) C( d0 L! l6 i( G% x3 y
Address: 1N - 10020 100 ST
5 d; [- S5 j( xCity: EDMONTON 0 g% o' T# `& S: v- X
Province: AB . R$ i. ]. v0 i6 k4 Z+ H
Postal Code: T5J 0N5 : ~6 N! v. g7 G/ ^& {2 K
Web Address: http://www.telus.com
2 @5 k& `6 z" C7 Z6 |. C2 _$ OContact: JONELLE PALAFOX
7 Q" f' V3 N3 y+ J# g0 g- DContact Title: RECRUITMENT COORDINATOR - S5 X' u9 X* q
Fax:
: z% Y# F. p1 {$ sEmail Address: |
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