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J.D. Power 2007 Initial Quality Study

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鲜花(1394) 鸡蛋(16)
发表于 2007-9-18 08:33 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
点下面的图片下载pdf格式文件:3 U* N% l$ W- a+ x! ~# w/ Y% g
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Z
鲜花(0) 鸡蛋(0)
发表于 2007-10-2 15:06 | 显示全部楼层
The above is a 90-day quality study. But most people don't keep their cars for 90 days only. " O5 t, e+ i$ l
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Here is the 3-year dependability study:
; d& v. F: R1 R7 k3 P(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.)% H" R( e$ B: D/ W( O
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http://www.jdpower.com/corporate ... ase.aspx?ID=2006133
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2 V1 R, H8 X! ~# T4 n- g; I; D[ 本帖最后由 Z 于 2007-10-2 16:09 编辑 ]
鲜花(0) 鸡蛋(0)
发表于 2008-4-2 16:38 | 显示全部楼层
我服了, 这个调查好"准"哦~~. X6 |% [5 O, z$ Z
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[ 本帖最后由 酸葡萄 于 2008-4-2 17:42 编辑 ]
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