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J.D. Power 2007 Initial Quality Study

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发表于 2007-9-18 08:33 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
点下面的图片下载pdf格式文件:
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Z
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发表于 2007-10-2 15:06 | 显示全部楼层
The above is a 90-day quality study. But most people don't keep their cars for 90 days only. 3 Y2 B2 _. C( J; E: o% q9 M# r6 a
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Here is the 3-year dependability study:
' h: W, V) z" A5 x0 O' t+ k) ^: x(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.); X* ~# B+ S. C2 {( e5 i

% y5 i3 u# P( x/ lhttp://www.jdpower.com/corporate ... ase.aspx?ID=20061339 V/ s4 N2 f* y, J2 u" A* d1 h" u

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; Q- F8 K& m2 ^1 d[ 本帖最后由 Z 于 2007-10-2 16:09 编辑 ]
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发表于 2008-4-2 16:38 | 显示全部楼层
我服了, 这个调查好"准"哦~~
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: K" y) A9 g9 x[ 本帖最后由 酸葡萄 于 2008-4-2 17:42 编辑 ]
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