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JOB POSTING' P# q( y' ?; F5 [
FOR
( f9 ?( L; f% Q" U& ?" G# z/ rOPERATIONS MANAGER - VENUES & PROGRAMMING
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REPORTING RELATIONSHIPS4 Y0 [4 O& g2 o
The Operations Manager - Venues and Programming will operate with a ( ^) H4 V( j8 D6 P; t+ n" H
direct line reporting relationship to the SU´s Manager of Programming
; @# D) u. {# U; m2 k6 t' T' Kand Venues.
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ROLES AND RESPONSIBILITIES
' M- v% C/ ?+ v: e& o, `The duties of the Operations Manager - SU Venues are diverse and % s' U- E! B0 I- c* g
extensive, and are targeted at the all round smooth operation and ) X( J P& \/ Z( n
financial and operational success of the Horowitz Theatre as well as
+ l' q/ }- w% L$ `1 e, C; @the logistical organization and smooth rental of the additional . E3 Y7 c7 A! J
venues within the realm of the Students´ Union. In the light of that / O) q* s: ?. L. x
breadth and complexity, it is not possible to fully define or ! H# J; X; M" d. i/ x6 a" u
describe all roles and responsibilities in a document of this kind.
2 @8 V1 x: ]. N* c: [1 T. T: \. C# kHowever, the main roles and responsibilities of the Operations : g0 [8 C; D/ U' z- r" Z( K% p
Manager are as follows:' ^ p# x8 q& v5 j E- X; |
/ ?8 |! e- L& j' P1. Space Roles and Responsibilities# c2 u4 E% D5 }% y i/ U/ g
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a. To ensure, at all times, that the venues listed below meet the
+ O4 |6 E& d0 ?+ ]8 G' q/ k, kappropriate standards, requirements and needs, and contributes in a
1 U# q2 v( m1 Dpositive way to the smooth operation and success of the individual
- g0 f" M1 h. H1 erenter.
. k1 c6 g" X0 `· Myer Horowitz Theatre
4 j9 A) b3 P% T+ s& i· Dinwoodie Lounge* _& e& L9 w1 [
· SUB Stage
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b. This includes, but is not limited to, the following:* G8 k. R1 E$ R: h2 _( @5 C
· To plan the capital and supply expenditures to meet the
* S5 K8 C* M+ P- {* M/ pproduction and facility requirements.! X# _) M# k, e% I4 G
· To ensure the day-to-day compliance of the venues with existing 2 |8 g. {7 ~; e9 g8 ~7 E
safety regulations and building policies.
- j, z2 V+ V# [$ A' UTo ensure that the maximum potential of renters is met.
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2. Marketing and Promotion
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* W* a3 j. q8 u3 K& g$ E+ Ka. To develop and implement a marketing plan for the venues that
4 ?; k9 K: }% a' hfocuses upon advertising and promoting the venue to faculty, ' C* l7 w0 ?3 i0 f- P/ b, g
students, and internal and external clients on an on-going basis. ) v* a9 H: P9 A' m
This strategy will include implementing and/or delegating the following:
+ E3 G; [5 M5 _9 `# X8 r9 x; |· To develop and maintain promotional materials, the Horowitz 0 v% B% a3 {. D% z
Theatre and SU Venues home page, newspaper and other advertising; to & w/ d$ M* a. F% C
take advantage of other internal and external advertising
, }/ g& e& ?* x8 iopportunities; and to develop press releases and other promotional ; w e D6 v1 F+ U& g; u
literature on an ongoing basis.4 _# u5 z2 T1 P4 s1 U6 Z- f: ]
· To coordinate tours of the venues for potential renters.
. l0 m1 f& U: j Z( O· To promote upcoming events in the Horowitz Theatre through the
1 E/ m0 x. y" `* Ruse of the Horowitz Theatre Home Page and the SU Events Calendar.8 P8 x0 n% Z" Y# g- f3 r/ z; c
· To develop new external clients for the venues.
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3. Staff and Supervisory Roles and Responsibilities
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a. To ensure, at all times, that the venues are adequately and cost- + F4 V3 E) X: l; x1 h9 `& n4 O! }
effectively staffed, and that the staff utilized by or within the
- R1 I7 b& P& E7 ~' ivenues meet the appropriate standards, requirements and needs, and
[# W) W1 G& r9 Ocontribute in a positive way to the smooth operation and success of
* p( l% M/ ^+ A" ?/ ithe renter´s events. This includes, but is not necessarily limited ! y9 Z8 p8 G/ l- c; |) r" Q
to, the following:6 l: z2 p* e2 R" Z
· To be responsible, under the direction of the Manager of Venues 3 G5 E6 u- ]5 A$ a
and Programming, for all staff issues including hiring, disciplining,
N' o! N1 |1 d# p% l/ @evaluating and terminating, as necessary.
% s0 k2 n3 w5 O5 O. Y- K To ensure that the Horowitz Theatre is adequately supervised at 3 ^1 r _* w" G9 w
all times, this includes the development and implementation of such 7 `4 ~1 |1 s$ S: \: V
schedules and rosters as may be necessary to ensure the effective and 5 b7 a( ], ?/ `& b2 r7 p, _! W
cost-effective supervision of the venues at all times during which it 3 U7 G& R4 Y* k& z9 B$ f! r O
is in operation or needs to be in operation.
8 l- Y' V, J& w' R. {· To work with the Technical Director, when necessary, to ensure
& c$ w" a8 P, `$ d" H) }$ gthat an adequate and appropriate level of part-time staff exists to
) O. B+ v3 g: a: R# G' p' F. Vfacilitate the smooth operation of the venues and to ensure all
; u3 h4 u# c/ C8 R1 k8 n& lrenters needs are met.
6 o1 [! r& \ ~5 E$ M6 ?1 f/ P· To work with the Technical Director to ensure that the skills 1 S. c, Y0 c: s; e: h7 u
and attitudes of all subordinate staff are appropriate in light of
1 `7 F/ ^( A6 i' L$ Gthe roles they must perform. This includes providing adequate and * Y1 ~* N% D0 w, x8 \+ D
effective training (and re-training) in all applicable and 3 a S9 J% g+ \$ `. Y
appropriate areas, and ensuring that the Policy and Procedures manual
; w1 y4 | Z N* B1 g6 Wis kep up-to-date at all times.
. s! F! p9 Q# t, R" \· To ensure all staff are trained in and committed to providing D$ E+ R5 A& @8 }
excellent customer service to all renters.5 C- P$ E( \! `
· To work with the Technical Director to arrange staff ! G1 o7 s7 p1 j( g. w4 m
scheduling. To handle payroll related matters, under the guidance ) P4 K: {, E- b: J+ U+ F% q L
and direction of the Manager of Venues and Programming, concerning
/ O8 O# a- C+ i$ z M2 Tthe staff of the venues.
, }8 o/ a" g' a9 H# t; B· Working with the Manager of Facilities and Operations to ensure
2 z: F$ g5 Q% z% T' U4 d3 _$ Gthe appropriate setup/tear down of each venue.9 p0 P; Y) c* O6 i" w
· Working with the Manager of Programming and Venues to ensure
, }' C+ t" s+ ^5 g athat additional requests such as licensed receptions are arranged.
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4. Overall Financial Performance
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a. To ensure, at all times, that the Financial and Administrative
0 Y. [& m1 W5 O; |! k& R6 t7 Csystems and processes utilized by or within the venues meet the ! n" z2 ]: O" q4 a6 W8 G
appropriate standards, requirements and needs, and contribute in a
7 n0 P; `& r7 npositive way to the smooth operation and success of the venues. This ! \! R% s* A8 ^3 W
includes, but is not necessarily limited to, the following:/ H& y8 s3 g: H. j- B
To provide input and expertise in the formulation of appropriate
, {" M: i- ]6 o/ o P' Qoperating budgets covering the venues to the SU´s Manager of 7 C8 \# B: {+ I' u
Programming and Venues and to discuss and refine those budgets
. h3 t2 t+ I! {Manager of Programming and Venues, and Manager of Finance &
4 t! W- i2 O) Y! xAdministration prior to their submission for final approval.; r" f4 [. ^3 Z( W
· To manage the venues in a manner which adequately and effectively
; E+ S) {9 o6 M# Y# u1 H: creflects the budgets approved for the venues and/or which reflects " H8 O1 q, l+ d. l' x0 b
the best interests of the venues and the Students´ Union.
" q1 w: y }: y6 p- _/ j· To function as the key player in the submission of financial and
; D1 R8 s% @ e! q* }1 @( _administrative documentation covering the venues to be used in the
# I" v- ?& R4 H7 F8 }3 u* Ecompilation of monthly and annual financial statements, and such 5 X2 e0 }5 z$ d7 E/ P& L0 M
other reports as may be necessary., E+ W; K) u6 o* k% J7 U4 I& s L
· To discuss those financial statements and other reports, together # o# {1 \2 P2 |& G
with all financial and administrative procedures, with the SU´s
! z$ h- u* Q L: ~/ v" fManager of Programming and Venues and Manager of Finance & ) S7 J C( K$ ~ ?% m
Administration with a view to determining and implementing action 9 M; l0 }+ E2 K: n
aimed at improving the financial and/or functional effectiveness of # N/ Z+ H C% h2 K; E
the Horowitz Theatre.$ v$ f4 [ l9 d+ g& h" W
· To ensure the existence of adequate, effective and accurate job " d! E: B, \4 p4 u
costing systems to be used in connection with the determination and . X6 U2 s' O, K* b% t
setting of appropriate prices for rental and staffing rates for 2 C( n& g3 G: k/ ? i
events held in the Horowitz Theatre.
- C! d9 A5 ^7 O' K: o: i· To develop accurate documentation to be used in connection with ! A/ Z0 c% Y6 X2 c7 B$ x/ @8 N
the billing clients, and to forward such documentation in a timely : } h. n, J/ t
manner to the Accounting Department.
- B, K% h* L% I0 ~$ e# r· To recognize, address and handle all matters relating to financial
" a3 {6 J7 n6 i Q1 F+ Zand administrative procedures and systems in a manner which reflects 8 @) B3 j3 x6 m
the requirements of the SU´s Manager of Programming and Venues and + \ f6 r+ I8 u, C5 Y8 Q
Manager of Finance and Administration, and in a manner which ; o/ ]% F7 w" y. b: }7 a
contributes positively to the smooth operation and success of the x1 H5 r% X8 A! Y' v& h) W) }
venues.
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5. Overall Roles and Responsibilities
: O, g" [$ W/ O8 ?" R. T6 Za. To ensure, at all times, that the systems and processes used in
- q4 u# t4 b/ [$ w: N% Prenting the venues meet the appropriate standards, requirements and
0 l$ {2 F3 n' u" L- Z4 @6 Yneeds, and contribute to the smooth operation and success of the , ]6 k: w( O5 @9 N9 O
venues. This includes, but is not limited to, the following:
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· To recognize, develop and set in place such rental procedures as $ J% W6 }; R3 A) Z3 m( A- B$ D* T6 _$ C
may be necessary to ensure the smooth operation of the venues, this , g/ Z3 R; Z! a3 [+ F' K6 x; l
is to include but not necessarily be limited to systems and processes
: P1 h2 l/ A/ a( Nin the areas of contracts, inventory management, contract evaluation, 7 Z: Y O* L Y# T7 A9 N
pricing, costing, equipment usage, rental/contract invoicing,
) W* l M) s$ ?$ r" r6 Dtogether with such other systems and procedures as may be necessary ( }& J5 g2 F6 J, [& K- c1 a) ?
to ensure the smooth, secure, efficient, cost-effective and 5 W: m o" P, m }9 V6 ?
functionally-effective operation of the Horowitz Theatre.
) L( S8 O7 M6 v x: y· To recognize, develop and set in place such operational procedures ( _) p5 P( x- C' Y& T1 r
as may be necessary to ensure the smooth, efficient and cost-
* Q# J x" Y5 _" y3 K! [" D. l8 `effective operation of the venues. r" z+ l3 `$ O2 w3 S7 g8 g7 R
· To negotiate rental lease agreements (contracts) relating to
) Z3 T% l* u0 p% y$ vdates, rates, staff and miscellaneous charges.
+ y+ E3 j6 q& n/ w4 P7 G' `. z· To ensure that adequate inventory is available at all times and
0 Z6 N1 ~# V, P6 A% z$ I! r5 q$ c+ \. _that such inventory is stored and issued in effective and secure ways.5 t7 V- o: T- E$ I. u
· To consult with renters as to facility issues in producing their 3 ~% |$ f2 `$ ?, n
particular event in the venues.5 [+ u1 {# D* D4 j
· To provide the venues on-site staff with such documentation and ; `5 Q8 h ^1 Q. n+ S# O
supporting information as it may need to effectively fulfill the 3 j' Y% p R9 ]' b4 [5 R
roles they are to perform to ensure the success of the renter´s event.1 n: d. u+ S" B) i" ^' h8 {& i
· To produce quotes in respect to staffing costs for a particular
2 M- L% t2 t5 frental with consultation with the Technical Director.
/ R: [& X# Y4 Q9 P/ w· To ensure that all queries raised with the venues whether from the
% N7 R% s5 I% R1 N" I2 k7 M8 `$ qSU or renters, are promptly and effectively handled and adequately + ]; a' E& O b8 C, _% h8 ^
answered, and to ensure that such action as may be necessary in
: i# e2 c$ `, a( @7 q" G8 ^follow-up to such queries is taken in a timely manner.2 l8 v1 I' W! ?7 {" }' c0 Y
To ensure that the venues and its capabilities are adequately,
& Q8 J* Z9 r$ _3 s6 Yeffectively and cost-effectively advertised and promoted, and that
" E" y9 A# T4 T; S) ?' s2 l! dthe cost of such endeavors does not exceed the budgetary provision - G2 d! r2 b8 a( `0 k, p
made for them unless prior approval is given by the Manager of 9 ~& K" n$ q! Y2 k% @/ y
Programming and Venues.; f2 L0 B* J1 _1 ~, h
· To act as an informed and knowledgeable resource in the case of
. B( F& N. K+ [/ \0 @' Xsignificant challenges and/or problems surrounding the tasks of : E4 m) q0 A: ]: n
marketing, administration, operations, and any such other matters as 7 t8 `, O* v) D# m5 r
may provide such challenges and/or problems.( J4 a5 Z- _0 K9 S$ C# t0 @
· To attend such meetings as may be required to support the smooth 1 v y# }9 W# p$ h( d
operation of the venues or the Students´ Union as a whole.
2 @5 Q9 A1 v$ n6 A· To perform other job-related duties as may be required by the ' t5 E# m$ ~$ B9 [
Manager of Programming and Venues in order to ensure the smooth and 6 f, `( q- ]3 {; @9 p0 M3 d! r8 m
secure operation of the venues./ Q; d5 m6 c0 c
· To recognize, address and handle all matters relating to overall ; N2 G! A) [! o& E
operations in a manner which reflects the requirements of the SU´s
7 h D3 n- p; `! O# M! HManager of Programming and Venues, and Manager of Finance and
4 H# v9 [2 D& ?" t" y' ]+ ]% SAdministration, and in a manner which contributes positively to the
+ \: w8 Z* }! u" e: i- _$ Rsmooth operation and success of the Horowitz Theatre.
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QUALIFICATIONS:' L: Z$ I9 \+ o% g6 N1 T, J% l
1) Minimum two years related post secondary education, or % C6 l, p% g; P0 n
an acceptable combination of education and experience.5 f! _( f- A" Q0 [
2) Supervisory experience.
) S" l3 G/ ^& y' w3) Ability to create new initiatives with little or no
* f( M4 |5 v9 r) C9 Ssupervision. [" J& p! x7 A" d( Q7 u" f( J* Q& v) x h
4) High level of creativity
) U. C. Q$ A5 @/ `4 i! Y; V8 z5) Knowledge of budgeting and staffing procedures.
" g! V* j6 R/ C4 m* n; P/ t6) Excellent organizational and communication skills and ' H& ^4 y- p5 _" h" M+ [4 W
strong writing skills.
" {0 O3 _ W3 Q" ]7) Dynamic individual with experience in large group and
( U2 _. S) n, ]7 H, i: G& hone-on-one promotion.) e* ^. i$ M. r+ d6 S" Q2 @
Ability to work with students, staff, University
1 k$ t ^6 H5 w Qfaculty and administration with a dedication to providing excellent
i! H: S1 z7 F5 r6 u% hcustomer service./ U) O5 f7 ]/ G! t2 \, }" N
Union exempt position- ]$ v# u: e9 i# O! L3 |+ G
July 6 2007& t: `% J) k1 d1 X/ V
6 Z$ ]6 b+ r2 V: ^8 Z- R6 fPlease state salary expectations' U: l) r6 W# P, _5 _' X% z
& j/ U8 f ]) d- w; B$ hPlease apply in writing to: Val Stewart, Personnel Manager, Box 600 & s9 H* F5 ~) o! h
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007. |
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