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JOB POSTING
0 m& V. Q! }7 p FOR
5 ?! T/ T# a4 L4 U7 [9 l* M" g8 aOPERATIONS MANAGER - VENUES & PROGRAMMING b/ |3 M+ B9 E, {8 [* ?, A
" o% Z0 p, V* ^ @! F
REPORTING RELATIONSHIPS7 q. b% O; {2 O+ y# e7 Y# s
The Operations Manager - Venues and Programming will operate with a
" I3 P2 ]( U* r0 }/ Wdirect line reporting relationship to the SU´s Manager of Programming 1 b6 k5 g0 o+ A9 {& C
and Venues.1 O/ \1 L; R0 t4 y5 I, d4 Y; L
" G! W u6 f! K% X' [$ @/ b; n+ J+ @ROLES AND RESPONSIBILITIES! s# t. c' Q1 S
The duties of the Operations Manager - SU Venues are diverse and . M; o. l% E& c+ |
extensive, and are targeted at the all round smooth operation and " w# {: S( `4 X. |8 I# w( ~
financial and operational success of the Horowitz Theatre as well as ' w5 l6 I0 `9 X; m- p$ n
the logistical organization and smooth rental of the additional 6 i0 f3 Z; ` {3 d; R
venues within the realm of the Students´ Union. In the light of that " y5 p7 d, |% Z% f$ i+ z
breadth and complexity, it is not possible to fully define or 6 m( O2 f) T+ R: [& h) \
describe all roles and responsibilities in a document of this kind.
s8 o; e3 S1 G6 K5 SHowever, the main roles and responsibilities of the Operations
/ i/ W1 T$ ?! P* M' UManager are as follows:5 B0 a5 w' n) \7 }
/ L% ]5 l9 I0 `" ^2 U; K" {; _1. Space Roles and Responsibilities
7 b. l1 u0 f& q- q/ W$ U8 T) }2 d# [3 s8 w- {7 w
a. To ensure, at all times, that the venues listed below meet the
L3 C: G$ b& g: Iappropriate standards, requirements and needs, and contributes in a 2 ?0 q8 j4 d6 W' l5 j7 w
positive way to the smooth operation and success of the individual
6 O* n7 r; ~2 ]2 C# ^" v" q0 u( Prenter.+ R9 P! B& j5 p0 ]
· Myer Horowitz Theatre
# v! _# L' {) ?1 d· Dinwoodie Lounge
0 b; K* K& E( O$ W/ {· SUB Stage/ M2 x2 N/ g% l ]9 G. r4 d
8 h2 j* }' t! H2 M, g
b. This includes, but is not limited to, the following:
9 l# Q) B$ d; k$ A· To plan the capital and supply expenditures to meet the * F/ G) |9 R! q9 D. h
production and facility requirements.
" _) g# H; T ^" N+ V· To ensure the day-to-day compliance of the venues with existing
$ Y, F7 E2 z8 n g, _1 ksafety regulations and building policies.: j0 j& h7 V3 }& D1 ~( j
To ensure that the maximum potential of renters is met.0 a: D U- b. C3 y6 i3 Z! v
4 o0 l) B* j, a" Y2. Marketing and Promotion7 I; T p- O. R: b
* z" j r" P/ |2 {6 ^a. To develop and implement a marketing plan for the venues that $ j! @' M# J! h3 ?( D. X
focuses upon advertising and promoting the venue to faculty,
& W C2 Y l6 p9 ~, }. Istudents, and internal and external clients on an on-going basis.
3 e8 }: B8 `* _5 Y2 mThis strategy will include implementing and/or delegating the following:0 i' H8 {0 _# D
· To develop and maintain promotional materials, the Horowitz
+ H' o. u: c o0 m8 d/ xTheatre and SU Venues home page, newspaper and other advertising; to
2 V! f$ D1 ~8 | A- t6 `/ ntake advantage of other internal and external advertising
( G0 ^, S$ w( N* n4 yopportunities; and to develop press releases and other promotional & O! G2 a h( ]* R; m$ `4 o
literature on an ongoing basis.! m0 X$ s( @1 P* v
· To coordinate tours of the venues for potential renters.
/ I; z1 |; ?* n1 F* R1 C3 H· To promote upcoming events in the Horowitz Theatre through the 8 i' ]# ]$ V- ?/ ?& X
use of the Horowitz Theatre Home Page and the SU Events Calendar.' |( M6 Q% d* z" J
· To develop new external clients for the venues.+ C5 `) m& ~9 s# s4 e
! R q2 B3 Y5 G* E" r5 t+ c$ y. X ?/ E
3. Staff and Supervisory Roles and Responsibilities' i( m9 i* m7 C" u3 ^0 v! _7 d
& }/ o" j$ d; C4 @7 Ka. To ensure, at all times, that the venues are adequately and cost- ( T v1 p: z: r1 K1 r3 w
effectively staffed, and that the staff utilized by or within the ( n/ u) E* Y( x" B8 S4 P$ V* d
venues meet the appropriate standards, requirements and needs, and
( [& I& c- g+ Q& I) Wcontribute in a positive way to the smooth operation and success of
1 Y4 j- m/ \4 Ythe renter´s events. This includes, but is not necessarily limited
+ I+ x" X2 S# X9 x0 _to, the following:
9 }* z" o% P: {· To be responsible, under the direction of the Manager of Venues 5 n( N( k# |# q' y7 v! O
and Programming, for all staff issues including hiring, disciplining, 2 Z" ]0 n: ^7 C5 J$ w( h
evaluating and terminating, as necessary.+ K* y1 L$ K# Z0 S
To ensure that the Horowitz Theatre is adequately supervised at ! n8 z& |. e) ~ k5 k# n
all times, this includes the development and implementation of such $ Y8 I$ L8 S: L( l7 ?$ M9 G, n
schedules and rosters as may be necessary to ensure the effective and 0 V/ f. z# f/ @0 q7 A
cost-effective supervision of the venues at all times during which it ) G% b' K1 c* y, N6 n/ }0 R$ W
is in operation or needs to be in operation.
& a9 F. @ b6 C· To work with the Technical Director, when necessary, to ensure
8 i% |! K# C2 H+ R7 P+ N- T/ X5 kthat an adequate and appropriate level of part-time staff exists to - A' `# A+ z* ]$ q/ K% J% V" d
facilitate the smooth operation of the venues and to ensure all f; [) X* ^8 A% d- A4 z2 a
renters needs are met.. W6 c% {* I; z* \, j) g$ k) `
· To work with the Technical Director to ensure that the skills
1 A! k- A8 J: @9 P6 G; Dand attitudes of all subordinate staff are appropriate in light of ; O$ I: f! }* r- |
the roles they must perform. This includes providing adequate and
3 h& b- M( x: Aeffective training (and re-training) in all applicable and
' G& H2 t- r! I" s, }4 x& |appropriate areas, and ensuring that the Policy and Procedures manual
0 e+ @4 k: p; q. ?/ L+ |is kep up-to-date at all times.
; S% e6 \' P" N/ U9 {2 K· To ensure all staff are trained in and committed to providing . {4 t% o$ q2 p3 Z
excellent customer service to all renters.
4 g9 u* P4 o2 ~0 A" U/ \" g· To work with the Technical Director to arrange staff
1 ^$ O- b) e; y# Y& g# bscheduling. To handle payroll related matters, under the guidance
4 n1 t" P4 c# \. band direction of the Manager of Venues and Programming, concerning
/ W: L" T' [5 m3 A7 Qthe staff of the venues. {5 ^8 U2 G1 i2 _
· Working with the Manager of Facilities and Operations to ensure
. M/ Z9 ?- }7 p( S5 C5 Qthe appropriate setup/tear down of each venue.# i' l0 ?. O- E; \! U
· Working with the Manager of Programming and Venues to ensure & y! r: u7 P2 C' J7 w, L" I
that additional requests such as licensed receptions are arranged./ S9 [, v) m5 f F1 P# Y
) O$ I. H/ z5 d( U1 V
5 [& X; b X1 u9 s
4. Overall Financial Performance# a& Z O/ N2 w0 ?4 v$ s
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a. To ensure, at all times, that the Financial and Administrative & o+ S" R3 @( _5 ~
systems and processes utilized by or within the venues meet the # Q4 g& b8 q9 P; ^# h! V
appropriate standards, requirements and needs, and contribute in a 4 I! ` ^' g) u: A% g
positive way to the smooth operation and success of the venues. This 1 A, K+ ~, h+ V6 _1 \
includes, but is not necessarily limited to, the following:) U. O/ w+ i: U9 H; q8 B9 K% V
To provide input and expertise in the formulation of appropriate
* W! R0 d3 c l7 b9 L1 K2 [; Eoperating budgets covering the venues to the SU´s Manager of ! x1 `/ G e& o, P* L6 d* ^) P& K
Programming and Venues and to discuss and refine those budgets
# i A7 f" Q# @4 h" m. k. V0 [3 eManager of Programming and Venues, and Manager of Finance &
0 y; z3 H: a4 ?Administration prior to their submission for final approval.
% k6 I8 y+ J E2 _1 B+ ~! W· To manage the venues in a manner which adequately and effectively
' d& O# J; ?: L1 Ureflects the budgets approved for the venues and/or which reflects , C) o. ]$ i; l; [1 |+ _
the best interests of the venues and the Students´ Union.
$ z. a4 T/ C/ V. ~· To function as the key player in the submission of financial and
* W$ @; |0 N6 L7 {- f5 uadministrative documentation covering the venues to be used in the 9 D( [$ y7 h" F& O8 q6 x
compilation of monthly and annual financial statements, and such
: m h4 E+ E2 O* }' M- Yother reports as may be necessary.
5 w% }* {1 R' L& u" u% s5 G! X. U· To discuss those financial statements and other reports, together : K) |" c4 [0 p3 w v- f" Z) }
with all financial and administrative procedures, with the SU´s
3 o! t* _/ Y0 P* q+ GManager of Programming and Venues and Manager of Finance & 8 \! ?) R% L, V+ o. A' ^% z* B
Administration with a view to determining and implementing action
& h4 E' y; V K0 C# eaimed at improving the financial and/or functional effectiveness of + B c, _, ]: D
the Horowitz Theatre.' u+ p! i8 J+ @3 l5 W
· To ensure the existence of adequate, effective and accurate job % T6 V* T7 [- J: u; t8 Z) n* {
costing systems to be used in connection with the determination and
# e1 H2 _9 j4 D' ?9 Q' D6 X$ Wsetting of appropriate prices for rental and staffing rates for ) X% z, ~0 m' X
events held in the Horowitz Theatre.
5 P+ n. R3 D, b* i* N2 ^) r- i2 r% a· To develop accurate documentation to be used in connection with
9 K6 K5 |" T+ [% O7 T* Zthe billing clients, and to forward such documentation in a timely " O& h( X9 q7 \
manner to the Accounting Department.
$ t8 P8 k3 Y9 V4 ~( f· To recognize, address and handle all matters relating to financial 4 A* b+ e' ~# k" ?; V5 e! G4 T
and administrative procedures and systems in a manner which reflects
' f. G- O2 ?* b% c1 Dthe requirements of the SU´s Manager of Programming and Venues and
+ n7 m1 T: ?9 ]: C& G! P, {Manager of Finance and Administration, and in a manner which
* R- P( H4 `% l. Zcontributes positively to the smooth operation and success of the
6 S& _# f) d& k" h evenues.2 u: h) ~, Q6 y
. D% d$ s; s! I! w I
5. Overall Roles and Responsibilities7 \( [; d8 j* k2 W8 Q$ v% f0 V
a. To ensure, at all times, that the systems and processes used in , a4 a0 q" E0 `) |( Z* S# Y( O# H
renting the venues meet the appropriate standards, requirements and
4 R0 B8 k( W8 N) A5 x9 I" {needs, and contribute to the smooth operation and success of the / U' E( C/ O1 L; w4 J1 m
venues. This includes, but is not limited to, the following:0 w, ]* U2 B' I; g5 P
7 D) |- d0 v+ t! n4 b& q' g· To recognize, develop and set in place such rental procedures as 4 k+ x, N, q- c, a3 X) R+ C
may be necessary to ensure the smooth operation of the venues, this 2 e( \0 ^$ h7 _* d9 X
is to include but not necessarily be limited to systems and processes
$ W! _5 g3 n" u8 ?0 O6 cin the areas of contracts, inventory management, contract evaluation, : c* K' g0 F j( ]+ l1 d& M
pricing, costing, equipment usage, rental/contract invoicing,
$ v3 }( I9 G4 s' p& J: N# atogether with such other systems and procedures as may be necessary * m: x6 w2 K2 ]
to ensure the smooth, secure, efficient, cost-effective and
% V h+ o0 |/ i& w/ K* Ufunctionally-effective operation of the Horowitz Theatre.
! G! L; J1 ~5 k/ } y. t8 p· To recognize, develop and set in place such operational procedures 5 x( A$ G# _9 x7 A! V$ ? F
as may be necessary to ensure the smooth, efficient and cost- % Y( K# N- Z I u* m% `1 {
effective operation of the venues.
1 O4 {9 x' l8 W· To negotiate rental lease agreements (contracts) relating to
6 b) p4 o2 |" cdates, rates, staff and miscellaneous charges.6 b- F2 }) _# n" ?( s& i8 T
· To ensure that adequate inventory is available at all times and 5 d/ X$ G9 u& x2 ?5 ^$ r! \7 a
that such inventory is stored and issued in effective and secure ways.
- Q" {! o: Y" B4 t5 K1 Q· To consult with renters as to facility issues in producing their $ h" z) f& K5 r2 H1 n
particular event in the venues.0 `) o9 @2 M1 P* w9 L
· To provide the venues on-site staff with such documentation and
2 E8 [' g4 C% c" F% g. N, B$ J# a& \supporting information as it may need to effectively fulfill the
8 P1 D. ~- D5 Y& Froles they are to perform to ensure the success of the renter´s event.
2 m1 L/ ?/ X+ n7 C· To produce quotes in respect to staffing costs for a particular
# m6 o& r" d1 N" c1 H" urental with consultation with the Technical Director." c# ^+ A7 R9 Y" J3 B Z# J
· To ensure that all queries raised with the venues whether from the
2 m3 i2 C( x) q2 aSU or renters, are promptly and effectively handled and adequately
2 ~8 c e3 U# z& R& ?5 v( \answered, and to ensure that such action as may be necessary in 3 X1 |: W8 G; Y$ H3 [' h2 \
follow-up to such queries is taken in a timely manner.
( ~! e* n% @1 o4 J To ensure that the venues and its capabilities are adequately,
; M% R- p/ X6 b9 d8 l" a* v' V+ S+ @effectively and cost-effectively advertised and promoted, and that 4 f9 [# |' U$ n
the cost of such endeavors does not exceed the budgetary provision
C. z8 U7 e4 A( e7 Vmade for them unless prior approval is given by the Manager of
! s' z5 I# A1 G5 dProgramming and Venues.4 G/ J u8 ~! A% k
· To act as an informed and knowledgeable resource in the case of $ A! q" l2 l8 d' I4 G
significant challenges and/or problems surrounding the tasks of
5 `" Z: {! I& d/ ^3 mmarketing, administration, operations, and any such other matters as
) G- n5 u# S/ y9 Fmay provide such challenges and/or problems.7 Z) d0 ?# E* @/ ^
· To attend such meetings as may be required to support the smooth Z& ]2 v: b `. R: o
operation of the venues or the Students´ Union as a whole.0 N8 L" G% u# `0 Z; j0 {5 v; [5 v9 k
· To perform other job-related duties as may be required by the
' @( A h6 H) g# ?$ r) u" z0 qManager of Programming and Venues in order to ensure the smooth and : }8 ^8 k8 k+ s, Z
secure operation of the venues.. v T5 q- y; I8 q/ T7 h
· To recognize, address and handle all matters relating to overall
$ s2 G9 F; L8 [2 h+ d) H0 moperations in a manner which reflects the requirements of the SU´s 9 Y4 A% P" w; y3 S/ v, }
Manager of Programming and Venues, and Manager of Finance and & _9 C& J9 J: ^" f0 Q, Z
Administration, and in a manner which contributes positively to the 1 y h2 E+ A6 d9 u% {5 S( N
smooth operation and success of the Horowitz Theatre.4 N& N) u# ^, u$ N$ e. V( ^6 i; s
& t7 ?, i0 A6 b4 Z5 s# o8 `
QUALIFICATIONS:
4 f% T' w1 O5 G/ I% ]( C1) Minimum two years related post secondary education, or ; v: g0 k$ ~+ \ Y3 \
an acceptable combination of education and experience.
: [* n' e* U1 t1 G+ I5 e3 y2) Supervisory experience. w, b0 t8 R7 {* s/ X/ c: M- F
3) Ability to create new initiatives with little or no
1 g5 A4 O* l0 {: B' I0 nsupervision.9 I% T) [* h3 ?
4) High level of creativity
! n3 ?; S, U- }/ o L( C5 O, o5) Knowledge of budgeting and staffing procedures.
* e% u2 }$ t6 y/ A+ J0 N9 R6) Excellent organizational and communication skills and 4 t6 ?! A; x% m: s5 K5 Z9 |6 {
strong writing skills.4 y. |. ~( z& `0 p/ L+ m
7) Dynamic individual with experience in large group and * Y! t3 P' F4 @, f4 y
one-on-one promotion." G8 m7 \, ]" j) M4 ]3 Y
Ability to work with students, staff, University
7 }: N! b3 @) u4 o/ V2 c+ Qfaculty and administration with a dedication to providing excellent
+ f0 b0 @; R% Z) x' }customer service.
8 \6 A0 G' s0 S/ Z1 aUnion exempt position% k) p9 y5 B/ ^2 z5 M
July 6 20077 F" b% G$ r" o) ^& A
3 f0 g# R! e6 o* ^( wPlease state salary expectations
/ G6 }5 f, m0 l4 T5 M- M6 I/ Y! U& d
Please apply in writing to: Val Stewart, Personnel Manager, Box 600
0 u& {" N- z S3 nRoom 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007. |
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