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发表于 2007-7-9 19:50 | 显示全部楼层 |阅读模式
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JOB POSTING
+ D! ]* e- x1 {  FOR
; t; ^9 j# \3 m" nOPERATIONS MANAGER - VENUES & PROGRAMMING3 |8 v1 X) v0 N; F; E3 L, d
- n( w5 r# F  G' m' j3 N; I
REPORTING RELATIONSHIPS
  @, j2 R; }3 F) B) h+ wThe Operations Manager - Venues and Programming will operate with a  $ h. Z5 i0 G# R- S/ B- y& E; J
direct line reporting relationship to the SU´s Manager of Programming  * w" |" e, E3 X
and Venues." u" ]2 s( H( i( U+ Y
1 a7 u8 h% d: a  U$ q1 @
ROLES AND RESPONSIBILITIES3 t4 K) U2 z; j, T9 Q; Z9 V4 a8 `
The duties of the Operations Manager - SU Venues are diverse and  
7 C2 i6 q6 J5 vextensive, and are targeted at the all round smooth operation and  
/ G. K# u% H: z$ [financial and operational success of the Horowitz Theatre as well as  ; c8 E9 K5 h3 \7 y( [
the logistical organization and smooth rental of the additional    z# ~) X. Q* F6 x' z
venues within the realm of the Students´ Union.  In the light of that  " m/ z+ Y* B" S4 z# w
breadth and complexity, it is not possible to fully define or  
( [5 c6 F' K& Y+ ]. Idescribe all roles and responsibilities in a document of this kind.   
2 w" J1 o& {: R0 _. t5 ZHowever, the main roles and responsibilities of the Operations  
/ d5 e. f$ H$ M: \4 GManager are as follows:
0 o# S1 \  S( Y; R& D8 t
% v" i2 H9 Q) o8 E# F1.        Space Roles and Responsibilities
1 O. g* I( J* {0 ?: m/ w- X7 {, n6 `. x# x! L+ Z/ }( |& R
a.   To ensure, at all times, that the venues listed below meet the  " Q, f$ F/ S- T7 P2 v" K0 Z6 W
appropriate standards, requirements and needs, and contributes in a  0 A" h  ]! {; A
positive way to the smooth operation and success of the individual  1 t  {/ W( G7 d# {8 |  R! ~
renter.
; o/ f: k# t' f% `* \$ K·     Myer Horowitz Theatre3 R5 y" S  Q1 w- C3 n0 U1 f3 C
·     Dinwoodie Lounge9 _8 R* K3 Y. z8 v% P* W
·     SUB Stage
4 _5 C) ~3 U: e4 e+ j" ]; ~) l, G3 G: f: n) U
b.   This includes, but is not limited to, the following:
( D+ V0 a% u  j3 T·     To plan the capital and supply expenditures to meet the  / \) u' R8 e4 T- R8 H
production and facility requirements.4 I' ^7 F/ L; {
·     To ensure the day-to-day compliance of the venues with existing  ! Z  I% k0 D. G  R
safety regulations and building policies.
. X6 r# ]$ q' C2 cTo ensure that the maximum potential of renters is met.+ n" u( U; a6 f8 Q

4 b2 X2 _$ ]8 M9 v6 T2.        Marketing and Promotion) n! D$ x* `2 }. {% f" S
" H1 m; z* }5 q, e
a.   To develop and implement a marketing plan for the venues that  & k3 s9 Z% T& p, c5 y- \! H
focuses upon advertising and promoting the venue to faculty,  
1 A0 S) f6 l+ r+ m$ |students, and internal and external clients on an on-going basis.  * T( e5 y& |+ D  \4 b! ~# I
This strategy will include implementing and/or delegating the following:
$ B9 a3 g1 ~+ u2 l0 E·     To develop and maintain promotional materials, the Horowitz  ( b% \& ~- c6 k2 ^
Theatre and SU Venues home page, newspaper and other advertising; to  
3 q) _- {0 }5 ctake advantage of other internal and external advertising  
( n0 i+ A* Z0 q& i2 A+ b  W5 h; ropportunities; and to develop press releases and other promotional  
% i) w% [7 F) Q$ @' e# u! iliterature on an ongoing basis.
& a$ q; X0 m" n6 n9 ^0 ~0 O·     To coordinate tours of the venues for potential renters.5 @8 y- k7 p; }, h
·     To promote upcoming events in the Horowitz Theatre through the  0 I7 R* A: V% |9 O# ]
use of the Horowitz Theatre Home Page and the SU Events Calendar.
( Z" P' J8 M& J2 H·     To develop new external clients for the venues.
0 D+ L3 L; q9 q. K, ]
# k; \. H) G' D( f
$ S9 @7 u4 o/ S" A+ _3.        Staff and Supervisory Roles and Responsibilities! f, D7 N9 W& X
& J, l0 O3 Q; c' W% U1 _
a.   To ensure, at all times, that the venues are adequately and cost- ) A- H' L$ `: `! N; m7 f; l
effectively staffed, and that the staff utilized by or within the  
+ d/ u4 X, G+ ?# Vvenues meet the appropriate standards, requirements and needs, and  
# A& J' c3 M- y  U5 vcontribute in a positive way to the smooth operation and success of  
; n: L% T  w- F4 x3 l7 k1 jthe renter´s events. This includes, but is not necessarily limited  1 g0 U& p/ O5 O. q' O# @# _
to, the following:% M8 T) |7 P( L; K* D0 A/ H
·     To be responsible, under the direction of the Manager of Venues  % t( S1 f% O: l0 A
and Programming, for all staff issues including hiring, disciplining,  7 ~' X0 e* j" @* `& m2 N$ t4 y
evaluating and terminating, as necessary." _( t" k/ N4 a* ]$ H
To ensure that the Horowitz Theatre is adequately supervised at  2 N8 V8 p* V) l
all times, this includes the development and implementation of such  4 y2 c. J; d! Q
schedules and rosters as may be necessary to ensure the effective and  
, t% r3 e, L2 u" |cost-effective supervision of the venues at all times during which it  
& p' P& b( J# C7 O8 U/ {is in operation or needs to be in operation.* I) L2 n2 o5 q8 c
·     To work with the Technical Director, when necessary, to ensure  
" [: ^$ O' b+ {7 Dthat an adequate and appropriate level of part-time staff exists to  8 S2 [4 k% |) J/ a
facilitate the smooth operation of the venues and to ensure all  
8 M8 |9 E3 c- H8 k: m% ~) R% Lrenters needs are met.; d1 j" i7 @4 V9 d; |4 t
·     To work with the Technical Director to ensure that the skills  
! ?8 O8 W! J9 E! F- c+ Vand attitudes of all subordinate staff are appropriate in light of  
2 q; e3 _* R% bthe roles they must perform. This includes providing adequate and  
' _0 E5 Q7 V2 A% z2 ^8 [effective training (and re-training) in all applicable and  
2 Z) m. ?; H/ z( M9 u5 pappropriate areas, and ensuring that the Policy and Procedures manual  
# _0 H* _, j2 V3 `, W7 Q- Fis kep up-to-date at all times.5 `0 I$ k4 G/ B; k
·     To ensure all staff are trained in and committed to providing  
  g& C- B- Y9 ?! {0 Iexcellent customer service to all renters.
/ W) A! w  _( a0 ?4 N# G·     To work with the Technical Director to arrange staff  
' @- H9 r! B" V5 W7 uscheduling.  To handle payroll related matters, under the guidance  * Q: ^; J5 [  E2 c0 V, y
and direction of the Manager of Venues and Programming, concerning  % G9 q' n4 u3 R# [2 x
the staff of the venues.
! D8 K6 `. r+ N% ]·     Working with the Manager of Facilities and Operations to ensure  * x0 Z0 [8 E7 H! M, N; N3 o! [
the appropriate setup/tear down of each venue.
6 B6 ?5 E$ L5 Q4 k' n  J- X·     Working with the Manager of Programming and Venues to ensure  4 S* U- O7 i, `; u' W
that additional requests such as licensed receptions are arranged.  I4 S% o% x9 _5 o- X

* D# t, t2 Y* S0 d: s8 s/ H) }& e/ c2 j! ^) @0 d1 e
4.          Overall Financial Performance
! p- {+ u4 c" ]3 i6 M1 I: Y$ K' q2 x0 W8 |
a. To ensure, at all times, that the Financial and Administrative  / s/ w6 e& w, Z1 F) U1 \
systems and processes utilized by or within the venues meet the  6 ?3 U: ?6 i7 Z; ]" {5 g
appropriate standards, requirements and needs, and contribute in a  # U: c, W. b% l# F8 x7 U: f/ _
positive way to the smooth operation and success of the venues. This  
2 O3 G! H! l+ wincludes, but is not necessarily limited to, the following:
0 N$ ], x$ i& r$ [) w To provide input and expertise in the formulation of appropriate  
/ c; P3 k+ P9 P8 o/ f' F- F  Z1 Toperating budgets covering the venues to the SU´s Manager of  1 e9 H' k7 A) m3 J
Programming and Venues and to discuss and refine those budgets  $ G7 L* n7 x" |, E: k4 ~
Manager of Programming and Venues, and Manager of Finance &  . x2 c% y6 X& U5 P# @1 F) U* T* ]
Administration prior to their submission for final approval.
  w; z) k# B$ n* e2 ?( L0 z# W·  To manage the venues in a manner which adequately and effectively  ) F7 T' G9 [/ Y: v
reflects the budgets approved for the venues and/or which reflects  
) k5 X! ]& l; _; j! bthe best interests of the venues and the Students´ Union.7 {4 ~& o( J( `
·  To function as the key player in the submission of financial and  
( a0 v3 j1 z+ R& jadministrative documentation covering the venues to be used in the  
8 I% H5 m2 R* N- ^6 }compilation of monthly and annual financial statements, and such  
- [8 [2 U7 q% I& Sother reports as may be necessary.
8 `3 u# I: V; K8 \·  To discuss those financial statements and other reports, together  
) P. W1 k1 ]& lwith all financial and administrative procedures, with the SU´s  6 `9 R, j7 |2 Z5 V% x' |
Manager of Programming and Venues and Manager of Finance &  9 S% `+ s4 @0 a8 f# j
Administration with a view to determining and implementing action  7 E& x0 T/ R* ?9 B3 _+ x2 Z
aimed at improving the financial and/or functional effectiveness of  
' N2 \6 s, L9 k9 c1 ~$ [the Horowitz Theatre.; h# W# w2 W) {, f
·  To ensure the existence of adequate, effective and accurate job  
. C( ]! O# `2 u  X6 ocosting systems to be used in connection with the determination and  
4 C% d4 _$ R9 [8 p. H5 f* g7 jsetting of appropriate prices for rental and staffing rates for  + I7 V2 M: g3 {$ Y: M
events held in the Horowitz Theatre.! [7 I' A' z3 Z
·  To develop accurate documentation to be used in connection with  
, ]' m9 d: f) B7 Y$ c. @3 }% Tthe billing clients, and to forward such documentation in a timely  
4 z/ v# w, K. J4 b; w3 m* Gmanner to the Accounting Department.- X: J+ `  |) W! e% E7 F
·  To recognize, address and handle all matters relating to financial  
( Q8 f3 I  t8 P+ _and administrative procedures and systems in a manner which reflects  7 X- w9 m) d1 v8 W- G$ W1 y
the requirements of the SU´s Manager of Programming and Venues and  ) H/ A, A: |( r( U" r7 J8 @
Manager of Finance and Administration, and in a manner which  
' X* N& O5 C4 Z- A7 fcontributes positively to the smooth operation and success of the  
' x) h) }$ n# gvenues.3 s1 b8 x3 B0 J4 `$ o. d- i1 X
2 `( Y7 a+ F+ a* R/ \
5.          Overall Roles and Responsibilities
0 Y2 H' R  o$ u  J$ W, Ga.   To ensure, at all times, that the systems and processes used in  
* @  e7 b6 \. D+ d3 \) B& j1 }2 srenting the venues meet the appropriate standards, requirements and  
/ Q5 Y0 t5 u, \) V# I) O! xneeds, and contribute to the smooth operation and success of the  % U- Z. M' ^9 L0 @
venues. This includes, but is not limited to, the following:( q  d" D: Y9 J. b8 F& I' X
  a/ g0 F! C  B) Q/ [
·  To recognize, develop and set in place such rental procedures as  . h0 M" G1 }4 \* s5 I
may be necessary to ensure the smooth operation of the venues, this  
- u8 Y. g. K+ u9 w( z& `( J) Kis to include but not necessarily be limited to systems and processes  / P, g% ?  x' o% j# Z6 q7 a! M# C; @3 I" c
in the areas of contracts, inventory management, contract evaluation,  
; ~: t1 N, }+ z& Lpricing, costing, equipment usage, rental/contract invoicing,  ; H5 c8 x  ^& v9 e: h# x
together with such other systems and procedures as may be necessary  
  {9 e- U+ G4 Z, @0 {to ensure the smooth, secure, efficient, cost-effective and    U% ]* w3 R! r3 c) _4 c
functionally-effective operation of the Horowitz Theatre.7 j% U! E9 u$ N- T/ e
·  To recognize, develop and set in place such operational procedures  
# z$ ~: c/ i, w7 z2 G: }' s8 eas may be necessary to ensure the smooth, efficient and cost-
9 G1 ]5 H; ?$ e0 ^4 T% Seffective operation of the venues., r) P( n5 N. O0 O7 a
·  To negotiate rental lease agreements (contracts) relating to  
% T3 Z+ q8 G* c/ J- N. pdates, rates, staff and miscellaneous charges.: j$ U* I: `5 V5 U3 `! u7 J1 X( E$ E
·  To ensure that adequate inventory is available at all times and  ! Z$ F& S  w+ X+ p1 D; C
that such inventory is stored and issued in effective and secure ways." g8 `) m* m" P8 M, ]8 e+ p
·  To consult with renters as to facility issues in producing their  
" g! {4 k, E' f# ^) r4 [: H# g( Nparticular event in the venues.: X- b( w; G" P3 s  s
·  To provide the venues on-site staff with such documentation and  
  N+ A: Z2 Z* _supporting information as it may need to effectively fulfill the  ! G! b. R0 h+ }1 [4 U4 T# r5 B
roles they are to perform to ensure the success of the renter´s event.
, g/ e  q. ^1 ~6 J* s: t+ {7 t·  To produce quotes in respect to staffing costs for a particular  
, [0 e: x# M9 q- q$ u) Mrental with consultation with the Technical Director.
3 L$ g% c  y8 u2 |1 Z9 N4 b·  To ensure that all queries raised with the venues whether from the  9 ?4 @5 ^; [6 t+ I3 J1 i8 Q
SU or renters, are promptly and effectively handled and adequately  
, c2 |9 r8 [9 h3 b% S  A6 m- T% ~' `answered, and to ensure that such action as may be necessary in  
: H7 V( K# {" X) a; T& s- gfollow-up to such queries is taken in a timely manner.4 B( j3 d- j9 t# g2 |& z5 a
To ensure that the venues and its capabilities are adequately,  
8 G- O/ }' n! ]8 G$ o: Geffectively and cost-effectively advertised and promoted, and that  . V+ n8 ]. i. T# z6 ^! w
the cost of such endeavors does not exceed the budgetary provision  / N9 N' Q$ A3 B) e+ w
made for them unless prior approval is given by the Manager of  
: t: ~1 H* c8 F4 S0 oProgramming and Venues.+ Z# D2 B# b- l+ y* S$ S2 }1 ?+ \0 C
·  To act as an informed and knowledgeable resource in the case of  
$ b5 u3 q. b/ O" I) F3 vsignificant challenges and/or problems surrounding the tasks of  : y; j% N& P, s3 G' @5 R! P
marketing, administration, operations, and any such other matters as  * `0 K2 O; I5 \6 Z5 T
may provide such challenges and/or problems.4 p0 I7 {" M$ E! y# C$ O; W
·  To attend such meetings as may be required to support the smooth  / p* v8 E9 J2 j$ F6 w  P+ k8 ^# K* P
operation of the venues or the Students´ Union as a whole.
' k/ `8 B% l+ `" ?" k·  To perform other job-related duties as may be required by the  
1 I2 V2 K! ^2 ^* DManager of Programming and Venues in order to ensure the smooth and  
% Y" N) k5 Z5 \: E  osecure operation of the venues.3 e7 E9 v7 S7 U9 v3 G
·  To recognize, address and handle all matters relating to overall  / |. v) `/ S3 E! a. }$ z, @
operations in a manner which reflects the requirements of the SU´s  0 j* ]' T# s7 G# S. K1 L4 {
Manager of Programming and Venues, and Manager of Finance and  
- a: y; M4 Y0 Z4 d2 A" YAdministration, and in a manner which contributes positively to the  $ U& ]  t5 y& H4 }
smooth operation and success of the Horowitz Theatre.! X% d$ c% D* x5 |8 y3 m
2 i2 I8 q& A/ l4 }% l5 X( _
QUALIFICATIONS:0 p' e& t+ d2 Y8 u8 _- I
1)             Minimum two years related post secondary education, or  7 a, b8 x% o0 c  ~( a1 k& F
an acceptable combination of education and experience.  V$ X" s6 p# [3 r0 k
2)             Supervisory experience.5 d: }( V/ _. x: Y* p  m& {
3)             Ability to create new initiatives with little or no  3 p- K, B) t7 p8 v' O6 x
supervision.
: U" u$ k) B) ^+ p4)             High level of creativity
4 {5 k+ L! h: V" K, r5 r5)             Knowledge of budgeting and staffing procedures.# f. T0 r# G7 ]8 B* D, k. y
6)             Excellent organizational and communication skills and  : Z" ]+ Q; K9 {  R- {# |6 ~9 W- |
strong writing skills.
: e$ K: Z& C; q* [+ K. c7)             Dynamic individual with experience in large group and  
% W. c  Y  U6 v! Lone-on-one promotion.
  N4 e) F2 A2 `0 V& p+ O; t6 i3 m. `             Ability to work with students, staff, University  
+ h2 f, F5 \" _& G$ ~% Yfaculty and administration with a dedication to providing excellent  ; d6 G3 @" ~& I- O  j+ N# r
customer service.! s, o7 J5 m" l7 ^! j4 d
Union exempt position
3 z9 G9 q# D! u5 j8 X& I* N1 b! _0 tJuly 6 2007
" G# o( `! ~" r6 U3 o8 @; k
. d" c' @$ }( J  n9 K% i( mPlease state salary expectations
- C6 q1 t: `7 w8 j5 W+ b
- R' b$ W- f8 ^3 PPlease apply in writing to: Val Stewart, Personnel Manager, Box 600  % n% ]( e8 \( ?& h8 N
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.
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