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We are looking for motivated and dynamic Assistant Store Managers who live and breathe Customer Service; team-builders with the kind of positive outlook that
( U i$ }8 M% x" [makes their staff want to come to work.
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We’re gonna make you an offer you can’t refuse! J, L4 C" B) d% I3 q" B
• FREE movie and game rentals!
# o* y/ n. h. X/ m/ j+ B* C• Fun and Friendly work environment6 \* T2 W. a0 n4 x1 s
• Competitive Salary plus bonus incentive
L8 P. d9 D( L! F. ]( H/ \8 d, A• Comprehensive Benefits Program4 ^& \! D/ _9 l( ?
• Educational Assistance Program
) T4 A9 J& L+ Y1 b' f• Commitment to Employee Development and Training9 c- }, O9 ~4 O* K* B5 j, s
• Purchase Discounts
- @- | t4 d6 M0 M/ E6 \! `• RRSP enhanced with employer match/ C$ c" E4 X8 v+ r/ g- |
This could be the beginning of a beautiful relationship…7 F+ q, n8 z; Y- B" B
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POSITION SUMMARY:
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• Assist the Store Manager in ensuring outstanding customer service and 100% program execution at a Blockbuster store. 5 U% m6 J) q9 b4 c
Key areas: Customer Service Excellence, Operational Excellence, Financial Results.
V0 T; i" Y. C; _2 b d• Lead by example-role model for the company service standards.
+ `) Z; ~) J- n. H8 k- j1 Z• Provide guidance, training, and direction to Shift Leaders and Customer Service Representatives.
- A0 I8 |/ r9 B/ m# [* l6 J• Assist in managing store scheduling system to ensure there is proper coverage for all shifts including days, evenings, weekends and statutory holidays.# z$ k. g6 u1 N6 o$ j1 q1 z) `
• Assist in maintaining employee files and records.! V) s0 l2 P& R7 z% p; E6 i
• Assist in keeping the interior and exterior of the store clean and organized.
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REQUIREMENTS:0 a; `8 Z* z, T, y' J( S: I: e
8 ?: J- m0 |" z1 ~; F• Minimum 2-3 years supervisory experience within the retail, entertainment, or hospitality industry.4 X$ U" }1 c3 y8 m
• Excellent verbal communication and coaching skills.! f* K" a1 `/ {6 I+ L
• Working knowledge of profit and loss statements.
2 p( ~+ b+ Z+ W# M" T3 D. k* m% Z• Strong administrative and organizational skills.
# O6 M9 w$ A7 Z• Love Movies and Games!% G( e6 C- o t0 q: f( _
* U( j1 r# X) V/ h3 D/ E7 OTo apply, please visit www.blockbuster.ca/careers – Make my day!
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( s% [: @4 P8 d( K6 J7 W4 HWe are an equal opportunity employer committed to workforce diversity. |
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