汇丰银行-Customer Service Representative (12-month contract)

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# w4 Q; z' O+ t0 Q5 X5 LPosition：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
7 L( V8 j' W* q( J: iLanguage: English

; D2 `8 q6 Y& @3 l0 ^岗位名称：客服代表
企业名称：加拿大汇丰银行
8 X% k1 R: p- \2 {/ C6 X6 g工作地点：加拿大多伦多
语言要求：英语
8 n( g$ z! F* j' z, c, a6 I+ ^
$ J+ E* Q5 |1 Z$ h3 Y, B0 ^4 d0 o2 IHow To Apply
HSBC only accepts the official application via the following link.
! y& @8 b: V1 A4 o+ n点击申请-Click here to apply
如何申请
7 ?, S8 Y  U! n; S( w1 ]HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
5 h; F$ s1 x3 q+ D( c( u- s( n* d+ i  F不接受电话或者邮件申请，点击以上链接申请。

3 L6 n; |& X- oKnowledge & Experience / Qualifications:
, {% U7 `3 {) X5 v- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
, z6 d3 U3 N7 m/ c. p9 i- Strong communication (verbal and written), customer service, and interpersonal skills.
$ m: u, E. |  G5 Y" @4 j& B) j- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
0 ]: \6 W2 ~$ I! A/ r  L, ]- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
% g  C& `% i2 Z- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.