汇丰银行-Customer Service Representative (12-month contract)

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7 P8 _9 j( E0 Z- p  t0 EPosition：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
% c" M7 X  f. S3 b; k; ~/ ]Language: English

岗位名称：客服代表
# m1 L4 Y9 `$ d# k. d5 f9 q0 O4 ^企业名称：加拿大汇丰银行
2 X. T2 c! N" y( m! b工作地点：加拿大多伦多
4 x: b4 l" W) k% ^! \& c: q语言要求：英语

How To Apply
+ ~2 ?5 Z2 {$ W9 f+ oHSBC only accepts the official application via the following link.
点击申请-Click here to apply
如何申请
% j9 Q/ l9 G4 Z* }HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
! R& ]6 y- E  V; r  R- ?  _! X不接受电话或者邮件申请，点击以上链接申请。

% q$ R" z5 F4 _5 [! e2 P6 OKnowledge & Experience / Qualifications:
' m( N! o" R' ?8 g- Secondary school graduate
5 Q: J* p* W% B" y& z3 Y5 d, e9 |' N- Minimum 6 months experience in a related role.
- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
3 B% T3 w+ H9 E( z- Ability to multi-task, and work independently.
) b& r  ?+ J; `% \- Professional appearance and attitude.
. v# f1 a8 {4 @- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.