汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
* N- I. {- M, b- @! [  SWorking Location：Canada-Ontario-Toronto
Language: English
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0 s( h1 c; O, n+ E; B) n岗位名称：客服代表
企业名称：加拿大汇丰银行
) J0 H+ M# @, t: p工作地点：加拿大多伦多
2 ~2 T3 c( _# Q' i  ~语言要求：英语
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How To Apply
HSBC only accepts the official application via the following link.
& b" i7 Q1 o' {( `. R8 B点击申请-Click here to apply
! N$ `# z: R: u1 M: ^8 p( O如何申请
) b- i: r9 ^: G1 F5 w# T, W( w$ ZHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
& v- }+ ?& ?! J$ b0 |/ y: F不接受电话或者邮件申请，点击以上链接申请。

: K2 s6 r* @+ R# F) F$ H" M- tKnowledge & Experience / Qualifications:
. ?$ k3 D8 |6 ~6 e- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
' [1 v% p: h, J* Y0 _0 g7 `- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
( h+ k* t9 a% p, `% r& N6 r- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
9 ]' u  t7 m) T- ?4 h5 S- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.