汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
% i4 x, \: S. y9 mWorking Location：Canada-Ontario-Toronto
Language: English

* e5 m4 O3 ^1 k6 E4 f% g3 S岗位名称：客服代表
) B3 I% x( V0 `/ z: o企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
; K+ i0 V4 b# E语言要求：英语

How To Apply
5 D6 j1 T( j( rHSBC only accepts the official application via the following link.
" ^; j' i2 k6 `) ?0 o, t点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。

! x* K7 g' k& R! V$ RKnowledge & Experience / Qualifications:
0 D, h8 N) \0 r. m5 v- Secondary school graduate
6 `) R* D5 G9 ]' b1 p) ~) _- Minimum 6 months experience in a related role.
- Team player and development minded.
- O5 q0 `4 J: E) B- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
5 Y5 B: |0 N; Q; s! u- Previous customer service/banking industry experience an asset.
/ v% j+ v4 u$ ]- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
$ n5 U& x2 @0 k( }* w+ |- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.