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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?
, b! [8 A9 }/ D' q: c: `. P下面是我们之间的通信:
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I have browsed various pages on your site, with no error. On what specific / I- R: g0 O7 H3 ]5 r. x( ^
URL are you receiving this error message? Please do advise.# u0 R9 f2 ^" V( j8 \7 |

$ M7 g# S$ I% L% ^# qThank you,. [8 H5 U. l3 F) V, j1 v6 Q
Derek D. Newton,
- @! p& e: i- X0 ENetwork Operations Center, Tera-byte.com
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fanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):
6 P  d# d0 e. w5 n> Hello Mr. Smith,0 j! B. b& O# H; S* V
>
% z5 m, x1 r0 d4 u+ B+ `: ~- u> Thank you for your reply. But I met the same problem many times today and
) {7 G5 O  M6 Imany visiters have the same porblem. Would you please check 6 p% @# K' H. Y, q6 e2 }
http://www.edmontonchina.com again? Maybe the first time is OK, but when you
# R4 p9 v$ U& S6 V: }# h9 aclick many links you will find the problem. Thanks.
; i8 R* x" [$ D* }. R3 S>
& h; H& W/ ^4 s+ \( C> The problem is:
) N- D5 X( |3 B> Internal Server Error
9 e! c: i/ u4 [+ F  D; E4 u> The server encountered an internal error or misconfiguration and was unable % A) t( ]; b, i# u
to complete your request.   U, u7 P: c2 e% ]/ l- E0 Z
> Please contact the server administrator, webmaster@edmontonchina.com and
5 [3 z# O, _$ M' Zinform them of the time the error occurred, and anything you might have done
2 h5 j# u% k2 hthat may have caused the error. 0 K( }% T+ E+ M8 w% H2 i& ]4 T
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> More information about this error may be available in the server error log. ) B+ @9 I% m$ J
>
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>
' \5 H6 O' c# b! ^0 u$ J3 g> ----------------------------------------------------------------------------
. r& ?2 [/ x$ Z/ B; P& U5 b: j----
( Q5 `& @  D4 S7 H% P! r8 C> ) Y  v5 I, h, B5 W& v. n8 V7 r
> Apache/1.3.27 Server at www.edmontonchina.com Port 80
$ K2 G9 L! w, D. P# o  |! M2 Y% {> ----- Original Message -----
! y( @7 L- u8 b) K% e/ k> From: "Martin Smith via RT" <support@tera-byte.com>2 o) L7 {% ^7 I$ M" V
> To: <fanyang_ect@hotmail.com>
3 q; p1 @  {2 @8 o- {; j' e> Sent: Tuesday, November 02, 2004 9:40 PM
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> > Your website seems to be coming up fine right now., G) p7 p6 t* y' q
> > " L8 e& Q+ Q1 M% e( Q
> > Feel free to contact us again if you have further questions.
3 m1 X# Q* B& T- P, I7 }8 Z$ B$ c> >
+ w9 G3 t5 {8 ?> > Martin Smith
0 K. z! n% L0 l0 G4 Q. W> > Network Operations Centre
, a" I( ^" v5 d- {% D( U+ d' l/ d3 w> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,
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$ q+ g/ A7 W1 _+ @- ]6 W* X: `This error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently.
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8 V6 \: g* i; i, K& U$ i3 OI hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.1 x3 b5 {& G+ n8 C7 `
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[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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