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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?" T5 @. h( c2 `! V  s
下面是我们之间的通信:- w  s; `, k! S$ Y( c) ]0 h

+ F" q' B; A- E2 ?I have browsed various pages on your site, with no error. On what specific
# j/ B  C+ P* y0 P. ^/ ~) s, A3 nURL are you receiving this error message? Please do advise.8 W5 R( ^; v* B6 q- i5 E4 v
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Thank you,
; B+ ?! A6 g$ i! R4 NDerek D. Newton,
$ h! E& j+ a9 u8 ^Network Operations Center, Tera-byte.com0 T; ^) S' H( [" A6 q$ {
, U4 e) Z. x; P$ }9 X" i! e

8 \- }; U1 ?  D8 @fanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):0 O* {' b0 n, }" L' }* n+ x& q
> Hello Mr. Smith,  Q* I# j$ p, e  g; D6 z5 t  v
> ' k3 \$ A0 a2 c' l! Y  l2 d
> Thank you for your reply. But I met the same problem many times today and
$ G( _( i/ ?* t8 P9 L8 n: `2 z* q" Omany visiters have the same porblem. Would you please check
% |, a- R, P* a2 }% f: Xhttp://www.edmontonchina.com again? Maybe the first time is OK, but when you
, C# Z! ~- B0 Fclick many links you will find the problem. Thanks.4 p, M# O2 _; j0 ?1 H8 Y- Q
>
, C: z2 w0 k! V8 D2 L7 ]' ~+ I> The problem is:- [( i, S# z0 |9 T
> Internal Server Error
& P  ^5 S9 j; f> The server encountered an internal error or misconfiguration and was unable
/ q& [+ z* H# P1 s* s8 `* S/ F# ]to complete your request. & f( e# J4 g; g1 L  A- J8 J( J8 [
> Please contact the server administrator, webmaster@edmontonchina.com and . Q6 Q( R: q: N! Y( H/ Q
inform them of the time the error occurred, and anything you might have done " b( j8 K# d' \
that may have caused the error. ' R) ?; C  H5 l4 O. }/ E9 N: o
> $ n- {! y" g! K5 b0 p' L- Q
> More information about this error may be available in the server error log.
5 L/ U% ]7 h# `, E>
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> / y- [& i5 _9 [0 Z
> ----------------------------------------------------------------------------* c  E6 L  Y+ g+ R, O
----+ f8 T& R7 ~2 q: l) T
> * \9 b% {0 O: l& e# T; g/ K
> Apache/1.3.27 Server at www.edmontonchina.com Port 80
$ L* D4 d* l9 |; Y> ----- Original Message -----
" ~8 n- K3 A3 [9 @> From: "Martin Smith via RT" <support@tera-byte.com>3 f$ T3 v2 ~4 d5 z. f5 U4 |9 v
> To: <fanyang_ect@hotmail.com>4 ?! A5 J+ w# F; E% K" s7 B0 o
> Sent: Tuesday, November 02, 2004 9:40 PM
$ L+ W9 v7 I" F" {& j! I6 ~0 G" i>
6 c: k) _6 b: o> : u- p2 W) X  {" R1 t6 u! j! S
> > Your website seems to be coming up fine right now.
+ e# \, o$ q9 q6 v- b> >
4 q2 e. Y& F4 k9 s1 L) P8 k2 n> > Feel free to contact us again if you have further questions.
* n$ J* M! O/ s+ ^) q0 @$ S> >
9 V4 w6 d- c3 I0 z9 h> > Martin Smith+ S+ s4 H1 g% O; `) ~& `
> > Network Operations Centre
  o! N7 x( d/ m( k* f" o9 j> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,
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6 k1 L0 E. O- X' ~5 `% T: c/ ZThis error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently.
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I hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.- M6 u. g$ t0 m4 ?5 r& D/ S/ Q

- i) M& Q5 v# N) Y2 C0 }4 L# |6 j[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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