Hape International Inc.

33118188

- A  T9 Y* z2 g4 k$ `Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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0 s0 ?9 I0 R8 m$ p8 sCompany Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
. Z+ z* D; k* X8 a# GSherwood Park, AB
& I( t6 Q# j; F- zT8H 2W8
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Job Description
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8 X! H% F+ p" G1 }, w% oRequirements:

! q6 ]& u  N* S! b% j2 h- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
+ T/ o- G% P7 _" O4 e8 ]- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- ?6 ?. D+ v3 }8 s- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
% X  G0 \. y" a  \- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
$ X/ R2 X8 T. D! v; Z8 q+ u- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:
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, n  `5 ]0 g; ?' X+ XI.        Order Related

- Check order Accuracy in time manner
' W8 B7 c9 a& e) ]- Order Acknowledge by email
. d* R) z' K3 T! {5 }- Order Checking according to guideline
# C7 f3 Q* ?1 y8 \8 k+ h/ P- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
3 H# M- T) ?3 P" K; E- Send orders to warehouse to process
* C$ G+ ]$ p6 t4 s/ Y& t- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
4 j4 s) s9 W) t/ C1 G. u: j! r6 I6 d- Ensuring the safe and timely pick-up and delivery of shipments.
8 L  T4 j6 b' e- Monitoring shipments, costs, timelines, and productivity.
7 l3 [! Z! U+ w3 c3 F" O. O- Addressing and resolving shipment and inventory issues independently
5 |& v" J$ \( I1 K2 t5 C) M- Submit ASN and invoice on Customer Portal in Time Manner.
3 `! g( X2 r  g+ q- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
% R8 o: I0 L, }- N% n. \0 v- Point of contact with Factory in China
$ ?( H, v8 W( K, T- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
/ \8 Y% a" Z+ Q- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
% S; W" R2 p/ f$ h  ]& O& {! |- EDI accounts related work and others as required

9 F. U" w) s$ E; @! qII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
+ G$ P* n4 ?" ^- Analyzing and optimizing logistical procedures
4 X; q4 g% u. Q& |( w! r% D" O- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- U2 H" d+ |9 g- }- Collect scorecard metrics and ensure to persuade changes with suppliers.
4 ]+ t2 D, v: N! D- Investigate alternative distribution processes effectiveness for definite customers as required.
6 ^. p  A+ |7 U; W6 f- Identify sensitive clients and interact special customer requirements with carriers.
  u! p1 P" o1 s  G; n5 }: A7 s- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

$ f3 Y/ l4 ~( l2 ~III.        Others:
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( C9 I) T2 T2 f- Respond to customer & Internal team’s inquiries and ability to solve problems
1 n7 j- N: j$ F9 @  K5 [& E) y- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
+ _) U) _/ Y9 ~; p. x9 h- Work out Sales or Inventory related Reports on Monthly Basis or others as required
* f3 ?* E, b3 D& }1 A' R2 ]- Work out Weekly Sales Report
! A: D2 M! l) V9 g5 l( u/ y9 T" Z- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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