Hape International Inc.

33118188

0 Q8 h' w! S' aPosition: Hape Order Processing & Logistic & Inventory Coordinator

' U- Z9 X7 S) v% q$ [5 IType: Full Time
/ E' p5 i& m. n
Company Address:
0 L& Y! q" |7 {! E6 l
- W+ ]7 W9 T$ v5 p/ p  ]HaPe International Inc
6 ]3 K% p2 B* F/ k2 a, v199 Pembina Road – 2nd Floor
, K1 m) f% p- w6 iSherwood Park, AB
T8H 2W8
5 ?; A7 @/ [/ h& C
2 i3 c4 [0 F. w; N2 m( OJob Description
( v8 o; }2 i) e8 i5 t
: h" Y0 _& B2 T/ I; d8 r) IRequirements:

+ e6 E- J: H: N; C2 Z- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
, C8 z9 z5 F+ X7 C& _! y- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
. ^4 t$ c2 o. |8 \7 e- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
4 j/ R8 r+ G' G, Y- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
  e- d0 G3 }) k- Bilingual in Mandarin and English is required
7 \" C/ U, ]: V; K( j3 \
Job Duties:
6 V/ Q' R5 W0 m% B- g1 F
# q: s9 u; @5 O' Y* {I.        Order Related
3 u0 ?& y6 ]7 q/ J! o% H, l
1 a* f( c' x* l# y# {. ]1 d! |8 }- Check order Accuracy in time manner
- Order Acknowledge by email
6 x' W* w/ C4 T( e- Order Checking according to guideline
" A" C: N3 b7 Q- ~* X- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
4 x  c( m+ u) m5 S- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
" a" {9 @; x. c0 k2 r- Follow up and report about order status
  R! @$ Z, A4 d1 _2 @- Ensuring the safe and timely pick-up and delivery of shipments.
) O+ j7 y  U* p: V" y. |9 `* b- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
9 f. {# I& U( ?8 X6 p3 z- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
0 R$ r! S' u/ O! k5 C6 @. L; l- Point of contact with Factory in China
9 G3 s9 ?/ f0 G. f6 h, p; a- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
! P0 L! W+ p% n+ t( L- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
  u6 ~& q7 i, ?* C: ^& |& E/ ~- EDI accounts related work and others as required
3 d+ _9 z' ]" C: Y" N
- p1 ~4 a' N- u9 A) III.        Logistic:
( {; O% i- r$ K- I) ^
9 m* I8 F' g) F% P7 P3 ^- Organizing and managing inventory, storage, and transportation.
- e( e' B6 Q8 R0 O. U; ?- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
% @5 v) b! N9 y5 P3 T, T( \- Support monthly summary of transporter scorecard reports along with tracking metrics.
5 M  B. `  N. ~# j- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
/ {* B7 W* ^/ Q, b2 s5 V- B6 s% G' g- Collect scorecard metrics and ensure to persuade changes with suppliers.
5 H" L5 \3 c3 T/ @# L- Investigate alternative distribution processes effectiveness for definite customers as required.
- J. P1 }5 w0 w9 I& _2 ]- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
6 z9 r7 Y4 i5 w8 d- ~4 F! @, B, z$ ^- Instruct carrier agents and supervise for ample action and results concerning transportation.
5 V5 S2 f( j/ d! g+ `" _- Identify best cost effective procedure of transportation.

& _& o2 H; k; k1 p0 mIII.        Others:
3 u4 H7 d2 ?% B+ p& b
- Respond to customer & Internal team’s inquiries and ability to solve problems
. z; z: f5 t8 o2 c+ f* R  R0 i- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
% I! O% `1 F/ e  }' n+ y7 [3 {4 r
Please submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up