Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

Company Address:

HaPe International Inc
5 z, t# I3 _/ o: ~0 C9 D. [9 V" S1 ]199 Pembina Road – 2nd Floor
0 q- g1 I. w! m6 v2 ASherwood Park, AB
: X  R# Q/ P) m$ |T8H 2W8
3 o. {9 G% `, I+ n/ c3 ]
$ N8 D& o& I( V  n8 F/ hJob Description
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4 G/ S) c# E$ k% s1 B. ORequirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
. l# A5 M# w! d: d- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
8 t/ _% [% [& g' j. x3 R' r+ W- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
) N7 l/ \! {; T4 G3 l, `4 V- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

( |: k% h; j8 f# k5 YJob Duties:
: ?8 Q8 o2 ]2 A; Z
( \" F% \9 m% e4 LI.        Order Related

- Check order Accuracy in time manner
" y5 ~7 e8 m* v- Order Acknowledge by email
" l& ?- S! i1 ?8 i$ ^  G6 v- Order Checking according to guideline
) i* w# x5 T5 E' m3 s) ?- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
; D: o. q% @; y  a) B7 i- Follow up and report about order status
! i9 I+ ^3 ~# k$ C7 F; h" l# ~- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
) L( m8 ]! R+ q% P3 _% V# z* Q- Submit ASN and invoice on Customer Portal in Time Manner.
+ Z+ |3 |. u1 ?, }. i1 W- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
1 C. j; O0 r# ~% q& @, ?* t- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
8 p! C5 {* g3 P/ S- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
+ \7 h' G# J# X5 n* a* F
II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
3 C9 c$ J* R$ P# q/ |- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
" Y8 K) B" Z, V( K9 g6 o" J( o' r* p- Support monthly summary of transporter scorecard reports along with tracking metrics.
% O. C# `0 s' ?- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
% G3 G  b3 G3 `9 ^2 d2 ?- Collect scorecard metrics and ensure to persuade changes with suppliers.
' X* r1 a0 {; q% @* c- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
4 X  T; q* B: e/ d5 Y8 x& I* N- Develop and present status reports to improve and supervise logistics order performance.
9 A( G- j2 ~/ r; w- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:
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1 X$ Z6 l9 ^" \' U+ D- k- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
5 H) a9 P7 @6 @! ^* h8 Z% T- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
7 `# b. G2 L3 P" q  v+ V- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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