Hape International Inc.

33118188

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- R) {, s- C: h) N. d0 W3 ePosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

) b( U  a" M' Y& mCompany Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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6 m/ R/ F3 o  c1 X5 sJob Description
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1 C2 l1 @6 i& `  l: bRequirements:

) o4 _& v; G' T2 v% u  ^) A1 q- f- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- J( K2 j9 R: ?+ K: H! M% d- Excellent written and verbal communication skills.
8 i7 x  b: y# P  N+ A! z- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
& P7 ?( [% D* `4 w. H' D/ m  e- Could handle high pressure work and cold calls.
% e& V/ n( p1 X4 a% T. L1 z- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
) c7 @2 a$ a6 O; L  C# s0 x' ^- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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1 g# V1 }) J( |$ T% GJob Duties:
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I.        Order Related
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9 ]: V; r; o$ X' y! o- Check order Accuracy in time manner
. U6 G  e: a! M- ~1 D; n4 c+ B1 M- Order Acknowledge by email
8 \3 x& R5 ]9 y- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
' \* Q7 O! G+ `  f7 k. Q* }- Charge Credit Card to approve payment
# q8 m7 i$ a6 {- Send orders to warehouse to process
. f- k& K# t1 A3 K7 g- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
. \1 t& o: b' I# d$ j9 ?! @- Ensuring the safe and timely pick-up and delivery of shipments.
# X1 `- N/ f1 Z& z; M( z- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
% x4 D' b0 m" b% |: C, H/ L- {- Submit ASN and invoice on Customer Portal in Time Manner.
0 n; q. U% J6 n5 q- Submit weekly inventory update on assigned Portal
1 S7 D$ h! W$ w. D- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
; R: n) e/ T, \9 l8 r; J- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
  j8 v& @- D" h) q, s& T) _, R- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
1 N( X. f* b2 s8 ]- EDI accounts related work and others as required
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- ]; h3 \% S: ?6 LII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
2 I6 ^' z, \7 i1 r' X2 X- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
8 m8 G( U( n8 ]% z7 D0 ^% V* r: j, P- Investigate alternative distribution processes effectiveness for definite customers as required.
, v, H1 n* p: v. Y- Identify sensitive clients and interact special customer requirements with carriers.
0 |: p. e* R+ Z* x* ?2 C- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

9 o+ L/ w: {" x! H& U" w* w; }! _- l- GIII.        Others:

! W  Y! q: y, A  Z- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
* h: E$ t! s9 i9 ?- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
! P- a9 w' _6 _. j8 L5 H" E- Update system with Shipping information at order level
* a. k' n2 q$ H7 j' e- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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