Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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( b; a' _4 {. n  s# N# Q6 G: xCompany Address:
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HaPe International Inc
5 K- p4 j) c& Q199 Pembina Road – 2nd Floor
Sherwood Park, AB
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' P5 _. u* c! S; Y/ ~Job Description
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Requirements:

+ x* [6 H) m5 b" f5 ?; a9 \- Carefulness and Accuracy about data checking and data entry.
0 ?2 Q! f# ]2 M" J$ s# F- Attendance is key factor
' s: {; ^  M! B) ?9 [- Must be detail oriented with the ability to multi-task and strong time management skills
5 ]. \. Y0 v  o- Thinking and working logistically,  responsibly, independently, accurately and timely.
3 ^% i7 n) ]  V0 z6 Y; G- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
8 p$ z& G  d6 a. c- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
8 j( r' z3 s% u- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:

I.        Order Related

3 R2 u  |, Q( i4 e) C- V: y- Check order Accuracy in time manner
  d, F. C+ k7 H2 \! t+ g: D- Order Acknowledge by email
- Order Checking according to guideline
9 L  W2 ~9 s" ^4 H& d- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
4 r# a# \# _! i. w( x- Send orders to warehouse to process
8 {( b4 s6 b+ Z; ?. C8 P, W- Communicate with warehouse if there is any special request or Inventory Shortage
, T0 u$ H+ p9 d; O! s# ]9 B- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
! p# @7 v/ K3 r1 G. w- Monitoring shipments, costs, timelines, and productivity.
9 b9 S$ y- U) N: f4 e8 t: e7 f% M- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
7 R* m* x6 k5 ~5 S- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
& c; }% y( V2 R+ G- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
2 f( d& ~7 Y& S, B) p6 s- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

5 x9 ^8 E, r# i* gII.        Logistic:

( s9 d- E! \! d" N! R  z' ]( \- Organizing and managing inventory, storage, and transportation.
' Y3 i( b0 o) ^3 W2 Z0 ]1 ?2 i% [- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
! o/ W- C' K* N& I0 F. A5 P- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
" T- Z5 q% o( ]4 @  B5 x* H- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
) `6 H8 B1 T/ i- Identify best cost effective procedure of transportation.

) K! h' G" }4 C1 jIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
7 c, W7 Y! Q% a: r/ w  q- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
) r8 |$ e' G  P8 @  O! U. |- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
) c- P/ D  o4 [& h( a- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
+ e& i4 n$ C2 N- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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