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REPORTS TO: Reports directly to the Operations Manager4 R1 v7 j$ b0 G. J& b1 w6 F9 h \% B y, q
POSITION HOURS: 8AM – 5PM
3 Q! m! J7 h6 T: uEDUCATION: HIGH SCHOOL AND/OR POST SECONDARY
( D( {6 q) z T( ^6 rLOCATION: EDMONTON, ALBERTA, CANADA
% [% a- E1 v9 L4 a; s. Y) \DURATION: CONTRACT OR PERMANENT
. w; ^6 M3 _. D' c8 r% ?! qSALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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2 H+ @& w( _- @ lRESPONSIBILITIES FOR THIS POSITION:
% V7 Z) c* Y- |9 \0 U• Provide tier 2-3 support for network issues for technologies such as but not limited to:: y+ P4 t9 [' U( K9 {8 x2 R
o Microsoft Windows NT 4.0, 2000, XP, 2003/ h* D; c1 T) m4 _. V* `+ R
o Microsoft Exchange 5.5, 2000, 2003
( `/ Q; z @# Y8 x( R' E5 ^8 r o Microsoft SQL Server 7, 2000% z6 d5 K& \1 d8 @$ z3 B
o Microsoft SMS 2, 20035 P8 R: P7 S" V' d2 v3 N! B9 o' n
o Microsoft Operations Manager
. m- N& r7 j" x' d o VMWare Virtual Server solutions2 o. t( H6 V. u
o Linux based operating systems
. W) i3 ?2 W# |( C* H7 n o Sun Solaris operating systems& X9 @" @0 x' S) U* m3 ]/ E0 ]: B s
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience1 R# B" {/ d1 M) t) ?) q
• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.; r% M7 s0 [. C' W1 Y% W
• Proper and detailed documentation of all support and project related calls
) B* [: E V$ L- L• Administration, architecting, and technical support experience on the Microsoft Windows: Q7 W- ?, t! x# L( C I- _9 _ s
platform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft1 }# n, E" f0 @" T
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
' M1 m% L L3 y, U• Advanced Cisco routing and switching and/or firewall configurations( k( K1 U% z ~' s- t4 o3 ]
" Z: X1 {' F1 }2 A* u+ QSKILL REQUIREMENTS FOR THIS POSITION:
' a- |6 @5 ]: ` ^• 5 – 8 years hands-on IT experience G* o! d8 k( W- a j+ y1 r/ I) E' j1 n
• Excellent written and verbal skills( r# ?8 V d0 @- P: W! w% M' I
• Ability to work in a team environment& {0 m- S" s! z! H5 k
• Excellent organization skills with detail AND accuracy
: j7 M/ J7 m9 o) w• Excellent documentation skills with detail AND accuracy
! J* V: V/ K' B3 t0 Y' h9 `• Certification should include some or all of the following: T" M5 r+ R. \& L
o Cisco Certified Design Professional (CCDP)
: `5 j. k5 }! J o Cisco Certified Network Professional (CCNP)# q' V/ {% S& p+ T
o Cisco Certified Internetworking Professional (CCIP)
0 h9 y! N/ i- R# u y/ E o Cisco Certified Security Professional (CCSP)
! g0 R6 N% J {" t( V4 | o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
- ^5 i9 R2 G S5 X9 G3 l) M* A o Citrix Certified Enterprise Administrator (CCEA)
/ r! X4 N# ?* M* h+ ] o Any other professional certification designations are a bonus
1 C" W) b: M# _8 f: X6 z. e• Ability to multi-task and manage multiple medium sized projects
7 L( p0 ]/ k/ w• Ability to understand and deliver high quality customer service- F$ B& b1 P! V7 l: A$ ~
• Advanced TCP/IP and internetworking protocol knowledge3 j6 _/ @8 e" N* f2 O7 ~6 Q
• Experience in IT operations and an actively contributing team member in project based work
& S4 F, f3 x/ _, v q• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
! D0 v9 W' n- E3 u* G" r4 @% F• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005
/ c$ |; O4 n8 X% [• Have 4+ years of network design experience. _8 e" t& l, \
• Have led medium to large sized projects
( A& C5 H$ {0 R i! C; E+ d• A valid Alberta driver’s license is mandatory: ~8 d/ G8 l; E/ f; s% o
• Clean enhanced criminal record abstract
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& T& A+ x) Y' ^/ m1 u' g. XBring your knowledge and expertise to our team and contribute significantly to our fast growing
$ u9 `+ M l } B$ Zcompany. Solid career advancement opportunities and superior benefits are some of the other; w& f* d2 v5 R0 A( {
advantages you'll find at Nirix Technology.
; E) C; o# s0 OA career should be more than just work. Join Nirix Technology and make a difference.; m: b3 P9 \! u e T6 z
; ?$ z6 ~3 {% X+ l& PPlease send all resumes to hr@nirix.com. |
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