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Key Responsibilities:
) [( ?) T- Y# }; k. P• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.. g% `( V4 `* j! E# y8 Z
• Post advertisement
: [& Q9 p0 r+ d& s% `7 @& x• Answer phone calls, and respond to email and walk-in rental enquiries.
" B& `6 k. A2 h• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.8 s/ O& C+ E7 X$ G6 l$ R U2 d" I
• Schedule and complete suite/house showings with prospective residents.: Q# C, L7 E$ h& h; z' k5 I; e
• Enter and set-up guests and new residents in a database.4 n8 n) g6 [0 @3 }/ }, d' }" ]
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
. c, u" r/ \! H* c% |• Schedule and complete move-in and move-out inspections with residents./ ]) E% u$ p" N$ L( W$ D
• Perform route inspections as required. p8 l. H" C4 V$ l: M
• Assist the Property Manager in administrative tasks as required (security deposits, leases).
" y1 S( H& |% ?1 {, C. v' |• Ensure compliance with the Residential Tenancies Act in all procedures.
, O' a* S$ ^0 x& n$ }2 P• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.- r. z6 q* y1 u: s& \
• Ensure local, provincial and federal laws and regulations are being observed within the community.( P; `# g! H% i+ m
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Required Skills & Abilities:. f3 a4 p/ l- x4 R
• High school graduate; Post-secondary education is an asset
" C, j8 D6 Q7 [5 ~+ a) k• Two years relevant experience in sales, leasing and/or customer service is preferred4 v; Y# O: _) W! H& k/ w
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
9 @( r- t2 V1 p p% S• Strong interpersonal and organizational skills5 F: [# t1 E* a# U0 K
• Exceptional communication ability, both written and verbal. G) f: R& N) M; U, N9 }3 ~
• Must have own vehicle and valid driver’s license
: _9 G% @3 L! B0 `% x; G• Proven customer service and resident relation skills! M2 ]# e, w2 }6 _& f; ?
• Must be flexible and willing to change roles or responsibilities as required. R) u! {8 W; S% A: {, P# }
• Security clearance required upon offer of employment
j$ M3 t! x3 n. A• Must possess a sensational customer service philosophy
' G; ?( `1 a8 F• Highly organized, results oriented and ability to work in a multi-functional team environment% i2 H! A& W; } Q" W0 F& Y. p) N1 U
• WORK AT HOME (Southwest Edmonton only)' l" \9 _! P. s0 v( _/ y
( o& V: {1 q' C2 v5 ?" o N5 ]Please email your resume to annagao13@gmail.com
9 q/ A0 D9 S5 ?% H' P+ r5 J0 EThanks
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