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For utility company, no real benefit for BBB, as company pay fee to BBB, not you or me, but it does not hurt to leave a feedback with BBB. % X; Q1 n2 b" h8 K8 h R * }0 h) s! @# ~: c6 y9 s8 P/ W @Go to "Alberta Utilities Consumer Advocate"(310-4822) to file complaints for all the billing, contracts and other issues. Action will be taken if there is multiple similar issues.: W3 |& @* S& H$ u1 O
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You could also call Service Alberta Consumer Contact Centre @ 1-877-427-4088.