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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net1 O- P0 ?2 s9 g5 p
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢* e) F5 i" f! d! M2 U
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration. |1 z8 Y: M1 e& W2 [1 L# k
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.* B; `3 E. z9 D# z7 X
Technical support and troubleshooting of client software implementations and customer issues or problems.
0 V. p" S& E% Q1 e4 Z4 X7 XCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.& Z7 a, m6 x) i8 q+ `+ {# N
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Requirements:6 X! b- k* A' \ d7 Q- t- ^
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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+ L1 z* k& v" F0 o) } B- \- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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C6 o ?: l3 B" f/ p- Post-secondary education is an asset$ I- e% U: i/ w# S- ^
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- Intermediate knowledge of database and web-based software is recommended' v w6 @4 z7 j9 F* |" I! h
6 T5 Y$ J5 `7 W$ L6 @3 c- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended9 r5 X: }0 R- |5 Y
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发表于 2013-9-11 11:32
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