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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net$ |4 [4 E) g" V- J
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢. s! D/ q+ I$ z% q, v
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Responsibilities include:
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, g5 g$ @6 x* t: sWorking closely with marketing, sales and programmers to facilitate customer system integration.
1 p4 N) ?; [0 S0 H& qWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
+ l$ O+ }3 p* N9 L: D% ETechnical support and troubleshooting of client software implementations and customer issues or problems.
8 j0 \. L3 M9 M0 t1 A- GCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.) p9 z+ }7 l* \/ Q+ R
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Requirements:
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way0 u' l8 c' h8 P7 [/ C
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- Ability to communicate in an effective and constructive manner with customers or potential customers3 A- J, N3 B% l5 } k3 b
* [. h, L* X. E a: L4 K a' c- Previous software support experience is an asset
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- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended, B1 ?( P( @& ]( Z/ c2 r+ @
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发表于 2013-9-11 11:32
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