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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
5 }8 _1 G2 A! C4 ^$ Q% G, h* N1 w有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢: T8 L, F. H5 `8 \7 _8 W
C; v, [# j2 I/ @ x+ ?# B5 D. LResponsibilities include: I) A, k- b- A* g3 M
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Working closely with marketing, sales and programmers to facilitate customer system integration.
! y0 M+ a3 {6 x# A ?Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
* M: t: U* _: Z n) q; D1 XTechnical support and troubleshooting of client software implementations and customer issues or problems.
0 O, h4 V ~, d* y; Y4 u" [; \: KCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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: f/ a" P8 B5 z8 I, {- Advanced computer and technical knowledge
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) r7 j7 u, e7 S) H! o& f- Ability to solve complex problems in an efficient way0 N' `: @' X" x) t
# o2 ^1 y" V2 h3 `+ } ~% d# M# u- Ability to communicate in an effective and constructive manner with customers or potential customers
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" v+ f& _( Q9 m2 b- Previous software support experience is an asset
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- Post-secondary education is an asset$ P0 d, n, C2 P5 Y
9 g+ P' l5 y0 g/ [- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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