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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net, N) X- d$ K" r( f( M
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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' ?8 A p- g% e. CResponsibilities include:) V$ A, t( N% M
$ T% l$ m0 Q2 H' q$ K- a, _9 r) bWorking closely with marketing, sales and programmers to facilitate customer system integration.+ w1 @8 V/ n3 \/ j+ n1 H
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
0 W& a* x" n, w% zTechnical support and troubleshooting of client software implementations and customer issues or problems.8 j5 x/ a! @5 F& J" t, q
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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! C- y& v6 m" d* d+ Y8 K" R! URequirements:. i8 T9 d& a7 r! z _6 E6 d; X/ @
# N( q, y5 f2 g% A3 x1 l- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers$ j, J5 J# d/ z' H
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- Previous software support experience is an asset
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( Y* c- Z1 B, v* Z- Post-secondary education is an asset/ K; M+ N$ a: Y+ w
( N& r$ v/ Z$ t- Intermediate knowledge of database and web-based software is recommended
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+ O4 u- b. p. s$ I- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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