[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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5 E, K( n" ^) |1 z5 v' ]/ o2 \Position Title:  Receptionist/Immigrant Services Worker
: P! J8 q7 d3 I2 A+ h' ]) ]7 lHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

# ~7 ?! P3 b% yKey Responsibilities:
- g3 r) i- ?3 ?" V•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
1 {) _1 Z+ a' G: F+ O•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
+ ?& l# s" r2 X* b* D% I•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
8 |$ y5 w: x! f! `- V' K$ O8 u5 ~•        Excellent communication (verbal and listening) on phone and in person
; K, A+ [( v) Q5 }•        Fluent in Mandarin and Cantonese as an asset
. w* X' J# J+ Q- s+ c•        Good English writing and oral communication skills
" {  c: |, I6 c6 @; e6 z•        Ability to work with newcomers and general clients
' b8 k  |- Z4 J7 V4 s•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
& I; D! f& z6 q) @2 E•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

2 F1 q- a8 P) q8 YQualifications:
) a6 M2 L6 n# [6 C# e0 S1 ^6 G•        2-4 years of office and clerical experience
5 ^$ H# p* G2 G* R5 Q! N! ~" {•        Receptionist or customer service experience in a fast paced environment
  \( k' ]. l1 E" ?/ ~( g$ F•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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0 X+ d" }0 @8 {Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
* h6 D3 _2 p8 T  o6 c9 |Hiring Closed.