[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
: s  z) m, [5 oAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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  X% T& S0 b$ B2 e# f& C+ d7 uKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
2 u3 h( @. }& F* b# j; ~! d1 p, H•        Take and deliver messages to the staff of ASSIST
3 e1 u8 b( A& D# {* v" w6 O. \•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
: m0 L, i( m( e, S" K. Z2 C•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
8 u( z) d" B" W6 |3 N$ \$ T•        Maintain and update the information boards with upcoming events
" w7 `& v9 [2 ^•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
+ n8 w" s  j6 r# w( ?2 h% Z•        Attend meeting and training to stay current on immigrant settlement matters
2 P! o. D8 o( Z+ S•        Maintain front counter service files
; a- H% p; V3 x! {3 D•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
# h5 g1 ], ~1 q# [0 G: r•        Excellent communication (verbal and listening) on phone and in person
6 `# ?8 D* Y. @7 w/ }•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
0 E% \1 O8 X0 f% m•        Ability to work with newcomers and general clients
- ~: D3 p; |4 D' Q! |•        Microsoft Office operation skills- Excel, Word, Outlook
9 a+ U4 ]4 N+ R2 I. e  ]( ]•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
/ D# i! Y3 y. f1 e•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
6 O  R& u" z, }% i•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
, c: x2 q0 Z( S9 t•        Ability to work well under minimal supervision
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" [" I4 h, F* `# b9 U/ tPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
3 e+ \9 Y9 M) h1 V5 dNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.