[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
$ }& k2 K; K6 R& u0 q/ G7 YHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
4 A5 B% v% j8 ?. p" k
4 Y  b: H5 w& W  ]0 SPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

9 z: H5 ^& c  C) Q" |Key Responsibilities:
) |- r) n/ j7 R* @7 [+ j•        Answer incoming calls and route calls to appropriate person
9 Q% S4 I: I& z3 Q5 |0 g•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
0 z6 m$ O7 A3 F•        Order and maintain office supplies for the front counter
7 \/ n$ ?$ s; }0 c3 r5 {& n5 C•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
0 {4 W% W' u/ q4 p: E* J* @•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
9 W3 g# Q* a: d( d8 n$ }1 e7 ^+ g•        Maintain front counter service files
& g1 w) K. v( |1 g•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
5 n% c4 `4 G- {6 h•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
: p' Z8 Q+ z. K& t# z6 Y•        Ability to address multi-task and set priority appropriately
3 Q. y" X/ O: u, E  e1 b•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

. O. |$ f+ r3 e5 g# ?0 a  CQualifications:
5 \8 A6 n' }7 g: f  E0 ^# J•        2-4 years of office and clerical experience
3 g$ ^2 u/ j) U: T5 u% ~•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
2 _8 k7 @& G, k2 w0 R7 }+ D! K•        Ability to work well under minimal supervision
! t) E5 ]0 J7 q8 t' m. L/ x
, g" |" q1 Q' O- O. i7 [Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
, C8 A/ s  [8 x) P+ X' v9 P2 UNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
) I6 t7 Z$ b, j% k- F1 A

ASSIST

招聘已結束。
) G8 R: k# \4 g+ V+ H6 jHiring Closed.