[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

. V! J0 w! c8 m* [8 m6 g# DPosition Title:  Receptionist/Immigrant Services Worker
+ T( V1 K8 l- q2 O2 ^Hours of Work: Part-time (21 hours per week)
! @, `, {# f/ h* ZAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

0 G. A+ H4 O3 _6 \8 t* QKey Responsibilities:
0 a0 y/ V# \$ a  u7 E•        Answer incoming calls and route calls to appropriate person
9 }( g7 O( c) z# |•        Take and deliver messages to the staff of ASSIST
6 Q* A: w. A7 N0 n•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
' V% D2 r5 d5 M•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
6 e9 v) @: P: r: }' p8 W+ a•        Maintain and update the information boards with upcoming events
, U/ c" o. o2 z% T; r•        Assist the ISP team in reminding clients to appointments of workshops or other events
/ @. r( H! d0 \2 O4 N•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
6 _, J. V) G/ U, x0 M5 q7 P/ t•        Maintain front counter service files
•        Perform general office duties as assigned
* B" H/ b9 V$ W; l$ K•        Report to ISP Program Manager

# m$ i8 f* P4 F- l  P* a& O+ NKnowledge, Skills and Abilities Required:
& j% I! Q3 I: c  E* B•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
4 P/ P% n- w# v$ B: `3 a•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
3 A) O4 L, {- ~' f" X* O7 o•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
% s) a( \% o2 ?: u•        Knowledge of immigrant services

% |. ^' Y8 {* ?3 V+ d0 {Qualifications:
- ~  v1 d* j6 p6 V" U0 K•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
" ?7 m; \  R/ v& Y9 V8 i
% M' C8 V; p% j6 A0 MPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
; J, D5 f; ^; ]Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
* b3 [9 o: s" k  t

ASSIST

招聘已結束。
. T0 w0 `$ W7 \1 g' _: X% D& {Hiring Closed.