[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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" D% ?9 Y( [. _2 y' d0 JPosition Title:  Receptionist/Immigrant Services Worker
1 d- o$ q4 K6 D. L7 vHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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* L% p) p% a+ cPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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1 O3 y# L( j" }8 n1 Y  p4 YKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
& h3 l* N$ S) d0 Z/ j  h4 ~3 K! a•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
$ F& s& b, g$ m. P% T+ G•        Assist the ISP team in reminding clients to appointments of workshops or other events
& `2 d: {" |8 h4 _•        Keep the reception area tidy and clean
( S% E, K$ ^5 Y/ T# G•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
  s$ b7 f+ P5 F4 h•        Report to ISP Program Manager
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" ~& K7 L) n0 UKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
- b' V6 o; a% h$ v7 V' Y•        Fluent in Mandarin and Cantonese as an asset
/ Q1 l+ I/ n; V* ?  B) Y•        Good English writing and oral communication skills
# T; f) |4 l' M7 {% |# g1 j. w- t) o•        Ability to work with newcomers and general clients
; @8 _, x: `2 q- Z. A- ^•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
6 \- R" J& Q2 I! N/ o# H0 u- L4 A3 B•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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/ P5 l1 W' s! @2 p- c0 z1 b3 n, jPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
9 r' n" m/ k& h$ YNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
2 v  G6 v$ l  r3 |Hiring Closed.