[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
+ `" B, u% Z. XHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
8 M$ v, i! T9 i% X% e
Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
9 x( L6 o! \4 P" S9 Q! j# Z•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
3 t7 p/ G# N+ e) u•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
5 P( v+ w7 r* |2 X& S( X•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
5 A0 t3 m7 j6 ~2 N# U•        Fluent in Mandarin and Cantonese as an asset
* |2 ?( U! x+ G' y# C$ u2 U3 E4 D•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
8 v* ^$ N7 {4 D•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
& p, H( h4 w! x# G4 b1 @•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
" t3 j: o& g0 d4 c( x. r6 X•        Knowledge of immigrant services
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# n1 {. _4 k. U$ k/ v! KQualifications:
( l6 T  B, T* Y  J$ l2 i  V" @& |•        2-4 years of office and clerical experience
) f% G; |3 i0 l  Q( P( P•        Receptionist or customer service experience in a fast paced environment
. q" p5 n( G1 ^•        Demonstrate workplace maturity and professionalism
$ T& ]% \' t( H, G3 T•        Ability to work well under minimal supervision

1 V  S+ V$ a# p) {2 hPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
* s" E$ p9 ?, M; _; yNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.