[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
; P* X1 s3 S7 B/ U$ J" u: M6 C7 U. jHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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' z+ c( Z/ w  ]" V# }2 f% \( RKey Responsibilities:
4 ^9 F- ]. Q* F3 ]5 y( i3 K/ p•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
$ C0 |5 Y( v2 \0 k& M" v•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
: t, P2 r- W1 R. l) `6 Y" x•        Assist the ISP team in reminding clients to appointments of workshops or other events
/ k) S. \2 N) f  q. {•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
% o! A0 A% V$ W- [3 q•        Maintain front counter service files
  f: Y1 B; J8 ~$ C* G•        Perform general office duties as assigned
3 y' A1 s$ l0 v9 u0 v6 H: Y% r' L•        Report to ISP Program Manager
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1 e5 L4 v4 j  BKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
! l- g" B) {; h1 s0 C•        Fluent in Mandarin and Cantonese as an asset
' i  l$ b& Y6 R. ~; H, v•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
/ \0 D: `$ L5 R•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
0 O: x+ p$ L. L: h+ V•        Sensitive to the needs of immigrants with multicultural backgrounds
3 @7 U- j% [5 Z9 ?•        Ability to work effectively in a fast paced office environment
; A0 |  G$ j$ \3 \. `7 M" A9 s/ \•        Knowledge of immigrant services
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Qualifications:
  m1 q6 d' Z* E•        2-4 years of office and clerical experience
/ b% O( `* K: Y" }' ]. K/ _•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
% O) J: g8 v, ~) [3 s•        Ability to work well under minimal supervision
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1 U! {0 ?$ K6 y- V7 Y5 M+ cPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
8 Z! Z6 \  L7 m( ]% P( KHiring Closed.