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本帖最后由 竹声 于 2011-11-3 22:30 编辑 ! U; C' V( K' W# p% z* X* y
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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; P1 M3 U% G, N pJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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9 w, W) S, u* kScope and Purpose of Job- M7 e8 X3 J4 l8 @% [
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
' T1 k5 H" _9 W/ S% ^Major Responsibilities and Accountabilities
. a- i$ z) |8 T5 ?+ v• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
* [% }" G& L7 `8 w• Answering all technical questions concerning mechanical functions and software operations.: z! M' K( D) P7 Q3 o2 p
• Assist with troubleshooting ideas on technical and software problems
. A* i# T4 S$ h* p& ro Test all new patch versions of software prior to release
2 G1 z6 k/ f/ O) Z+ c; e• Assist where needed in application questions.
( r. f9 L- c1 H• Check all technical documentation for correctness prior to field distribution.
{3 @" }( C I; ]- {o New parts and replacement parts and installation procedures
J( K" a" R) o$ b/ R8 Bo Translation to Chinese and other languages if needed
7 S, D/ A5 {5 \8 }/ ]• Track and report all warranty failures. K- A' H' ^3 I! ?
o Make monthly report to Product Manager and 3rd party supplier./ s( @, { ^( c4 J* S4 d
o Recommend remedy to improve product quality and design.
3 ?" s4 G; C7 \" S+ C, C• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.3 M% D( Y: x. f$ M _' [
o Run field Beta test sites and any new idea testing and make reports
9 y8 d- f0 ?% ]' D! |( Xo Assist in information gather for any new product idea.* a' j) p# b2 l: b* h/ a% S$ R( H" k
o Assist in writing and new product specification
; l1 f7 I x3 h; fo Point of expert contact for implementation of features/functions.
/ a2 a3 N( k' m4 Y' No Act as technical applications expert on development team.+ M: V, M8 v. L k
• Assist in Sales support & training.
2 x: L% _/ ?. r) p. ~5 ]• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.# ^6 F* g; y E: a/ C
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
7 C8 M2 C) K2 A) QHuman Resources and Organization/ k! O5 d! w2 h' l2 K+ i" g1 g2 x5 \7 V
• As a member of the DC team, maintain a team spirit at all times.+ k! H- h. e8 E( h
• Let customer satisfaction be an influence in every decision you make.
* E# J9 w% _" p* R; c0 s3 j0 D• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits& i" k& G! o5 ?" G1 m$ Q+ A
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QUALIFICATIONS4 h. M& \2 U: o; u1 }
; j. w" _. f" g! p! uEducational / Professional Background Technical School Graduate " {/ D& ]7 i5 f* r, m8 S e
Professional Experience (Years and Field of Activity) - p, |4 F; ]) x9 `* M& u
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
7 L3 S) X7 B W) N' K2 ?: d+ N% hList of Skills/Qualifications - k% g" r. x* r) c: s3 a2 C0 ^9 q
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.8 l6 g6 l# B* [) |- c2 K" [4 o& z8 p8 t9 O
• Background knowledge of dispensers and software
/ H( ?6 T" h6 q% w• Proficient in software use and writing.
1 \4 k% Y m+ I) P$ p• Excellent communicator both verbally and in written reports.1 N, e2 s" V: L! y; Z9 Q5 {
• Ability to travel worldwide.
9 V" o9 F% L d) S- J• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese
. _2 a/ p$ A. C# PPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
) n7 J2 j5 y/ v# q% tOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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