Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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% Y2 e1 ~5 F5 h4 ?2 g4 iJob Responsibilities:

, O: \' B! l; uOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
+ K7 ~8 \5 t! R4 Z•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
5 p; s* t! T3 D( J) \% v; `" ~7 u•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
2 X' @  q+ b+ k; }8 M•        Develop and implement a comprehensive volunteer recognition program.
- E3 _3 j$ B/ ^3 z5 a•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
+ D% x/ [! n3 t6 A- u•        Identify and implement best practices in regards to volunteer development.
/ I! l; b7 [8 r( I•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

0 w* n; S0 D- S3 ~7 E$ tSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
$ s* \  V$ U% g8 U•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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$ b. u; L7 @5 ^- v! B& d! d7 T- H3 uADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
" Q8 z4 L+ W. c•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
+ y, O" w0 i; j•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
  x8 S' _( ]( n( u9 i- C•        Maintain monthly and yearly volunteer statistics for reporting purposes
+ n* e2 L; Q4 m7 c•        Prepare a regular monthly program report

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FINANCE
$ V" h; G, y4 k3 f•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
( M) j7 j' g. ]- ^•        Follow up with correspondence to outside agency volunteers as appropriate
- [# o5 q& w  h& m•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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) K$ i" Z8 J/ P•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
9 |1 m/ e: Q" @8 E•        Collaborative working style and excellent interpersonal skills
+ \1 p% W+ G1 f) n- J7 j•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
" c6 D5 O8 B- U/ `/ n0 Y•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
! r7 x' ~- j5 W# e, }) S3 vEmail: recruitment@ywcaofedmonton.org
- S6 d3 z: C) k) n& ~, WFax: 780-425-7467
Application deadline: October 29, 2010