Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

5 e+ E/ l' e! d7 P+ r" G% G/ N( _This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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/ r) W5 h# m' t* h" XJob Responsibilities:
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% X  v# C2 D7 A- TOPERATIONS
/ P; v  ^/ J+ j' Y/ C•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
# P* A$ C' W: V5 s•        Develop and implement a comprehensive volunteer recognition program.
5 N2 S2 I! l! q•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
* p0 N' A: i6 \. X$ O. O* x# p•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
3 h( E0 ^; e# \+ [# D•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

  n4 ]; M: b5 Y/ {SPECIAL EVENT PLANNING
, n9 r7 ~7 ~, L0 ?5 ]" [2 t•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
6 ^' h7 N, w2 V- u2 s+ o  E•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
5 h8 R( N1 M+ T% o2 o•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
5 O! i, g5 C$ v•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
% [9 {6 k- a) D( w•        Develop resource and orientation materials for Volunteer Services
* s& ?5 e& ]; E/ t5 [•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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% z: J* ?0 g5 \3 j$ UFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
8 ~( w. S+ ]" n# L8 s4 L2 [3 U! z•        Act as liaison to the Y-Knit group of volunteers
2 _* |  F! \2 V9 j2 K•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
# g& v4 W% X- X: J! D( H  Q8 }•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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6 v/ v, d- _' z  u  {Qualifications:
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- F' c6 m' l, D$ h6 ?  \7 m•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
" \$ J; V( R) e•        Demonstrated superior volunteer supervision skills
& l% g5 T' f* S. A' X+ A•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

% T7 ^& Y# A; U, e  a+ s* Y% EHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
& C1 s" c! @& P& x0 i. m* cApplication deadline: October 29, 2010