Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

" W( Z! H0 a( ?/ c4 r, x% D* OThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

/ N+ I: E# \* e7 z+ S0 c* @  k: U+ U; `OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
! ?7 @* P8 ]3 }•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
; [, G, ?$ C# f4 [* D$ E•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
% j# q7 I  }6 z, D8 u1 b& q; P5 R•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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1 [# r) Z; U- J7 P& z% Y2 rSPECIAL EVENT PLANNING
& d3 b( W- B" v$ X5 `& Z$ S•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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% ~4 u7 _  \- k6 I. K7 RADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
5 g& E1 w% Z7 h9 j$ k•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report



  @# Z* ]7 T6 c4 ?% w  Q1 PFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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( {& o; g4 m% D, F9 a2 oINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
7 K4 w/ Q; h/ `: U+ t5 X$ j•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
1 [  b- B3 w( u% ^  |0 s•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
* j" \+ c- x# v! j, ]; I•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
- A, g( g( r! L; ^+ _•        Knowledge of Raisers Edge software would be beneficial

How to apply:
8 ~& J7 h% Y( N% E( ?Please submit all resumes to the Recruitment Coordinator:
- E8 J5 Y! E1 L* L8 @" xEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
4 u7 A  Y' q# X3 k5 HApplication deadline: October 29, 2010