Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

9 B3 n+ r( G+ n" }1 Y3 ]5 ?+ OThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

) _. n+ A" d- L$ V$ _2 o% k1 uJob Responsibilities:
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OPERATIONS
7 v* N: ~) j+ i) O7 _& ?•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
, k4 q" _  }* Z6 o+ x0 G•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
# v! R3 {9 b" j+ _•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
8 N( g. s( w; r' L  u* o) ?* i•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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8 H" d  `2 I$ v* ]0 [% [- KADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
3 k/ J, B( K. m  u•        Maintain secure volunteers files in accordance with privacy legislation
4 Q8 Z+ u# A- {& D( \, x) D4 I1 X. h•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
! O8 d$ @* H& J3 y  p! A•        Maintain monthly and yearly volunteer statistics for reporting purposes
; e# W6 w7 }, V5 z# v; L•        Prepare a regular monthly program report

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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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- u2 E0 F/ ^+ @% L6 U( WINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
" B: v5 w! a" g•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
' |9 C% P3 \$ Y•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
4 S3 {5 G& E4 ]- L: U•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

5 z; R2 ?  x+ I+ r- ?( RHow to apply:
! j: ]; u& M- A1 HPlease submit all resumes to the Recruitment Coordinator:
6 N/ L# \5 C5 W' C- Z( @; AEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010