Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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$ j: m+ E. x4 i- I+ |, P, }8 K9 zThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

: \; }/ |6 H) F7 u/ X3 K! RJob Responsibilities:
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OPERATIONS
: {0 _: @+ x( R4 B2 E•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
- m  B9 L+ t4 ?•        Assist in development and implementation of policies and procedures for volunteer services.
) b1 {+ v/ ]; p( m  O6 Z•        Maintain the volunteer files and update the database using Raisers Edge
, c. M# E) S: p0 V* R•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
7 n9 d6 l0 D0 F- i8 M•        Identify and implement best practices in regards to volunteer development.
& L8 Z0 r6 s! C6 I$ Z1 |•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
% w% A9 i' R. }9 q•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
+ ^  B$ Y2 g4 {•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
! i% ?9 \( J9 u•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
7 V- E$ a( m# W5 j9 l! E•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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/ t. E# f. \$ B: D4 YFINANCE
3 `4 d# n# \7 |•        Ensure the program operates within approved budget and be familiar with potential variances
$ ]; {* W0 s) f# R' p1 w; T  \: F/ X•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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9 H7 c, @  c: M' S+ Z( `; jINTERNAL/EXTERNAL RELATIONS
0 @7 ^# s' z9 m2 p/ n6 [•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
3 F: |+ ^0 \* f& q•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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( D  v/ K6 j8 V& z; z& gQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
% e- U4 z; `& F  g- O0 S0 z! Z1 R+ v•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

& L& l+ H+ B- [How to apply:
  S- x, u: B7 s$ |Please submit all resumes to the Recruitment Coordinator:
2 r/ ^* |6 [7 k2 ~Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
6 ?# W' B2 u* v  F6 N9 |1 v! `Application deadline: October 29, 2010