Volunteer Services Coordinator

又见炊烟

The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
, ?* d, E! i% G" K. |
9 h2 Q: j0 a8 K- h6 c: w6 bThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
5 _) \! W0 N5 P% \( w
* j5 M/ H. D  d% p  t. ^OPERATIONS
- ?9 }( c0 ?4 r4 C: X5 ]•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
. N  w4 Q0 r* s•        Assist in development and implementation of policies and procedures for volunteer services.
, w9 O; L$ a: E1 B( g•        Maintain the volunteer files and update the database using Raisers Edge
5 w' g# }8 b; k' O, }( U6 p0 [•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
& z9 l3 t- w. g0 {+ n•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
$ t& O8 s" o, u% C•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
* y9 y9 z! A0 A3 s1 W/ I
SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
% I8 d/ e- }/ n/ E' z% m  }* s•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
9 q6 ^+ d( n0 Z0 Q
4 X' h% i6 h% O6 BADMINISTRATION
6 x' U& A7 V# J4 q$ A% \# d+ Z: r3 S•        Develop and maintain job descriptions for each volunteer position
' k. H. ?1 [/ r; l, l- [+ L+ }# ~•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
( F1 H: o. K/ y: ^•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
, S5 W9 U$ M% x) L+ I. T8 H•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
8 O4 a3 r% l, w/ w•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
2 x, I0 Q, x, i1 y9 b& y0 e9 z% _0 H•        Prepare a regular monthly program report
6 z: A9 C3 Z; b, A; B


2 e4 X- I( x' x' w+ OFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
; M' _& r) T7 i' g•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

6 n: ?: ?- N6 o: U3 }INTERNAL/EXTERNAL RELATIONS
3 D  a' k: M  j( j7 U: R6 T•        Act as liaison to the Y-Knit group of volunteers
9 c4 Z7 a8 w; o8 m  @5 a8 ?3 Y/ [•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

$ A1 c: q# B7 YQualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
8 _0 ]3 y/ b) b+ |•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
0 {: Y' {9 o8 Q•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
& R" {9 t) T" h" x; d
6 ?3 S( J" T$ _3 g" P0 P/ cHow to apply:
0 s( b, N  ^$ MPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
6 e1 o, W: i2 B2 T- M, JFax: 780-425-7467
Application deadline: October 29, 2010