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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
3 p* E, _. t7 c( B, Q3 _Company: Delta Edmonton South No. 2 * i7 e9 c6 l! O5 ?: h8 z* t
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 1 v( ]) V3 O3 c' t) b! s, b! w
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
) W% |8 Y+ y' j6 P2 p9 y, S( w3 |Vacancy:  4  2 c# d* Q3 s: ^8 _! _% J* I. k
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Job Description:       
" Q% E! x, N. ^- s6 D9 M-        Checking guests in/out . q% K% H! M: u: N) v# ~0 q
-        Answering guest inquiries regarding hotel services) E$ p; m) j, T& Y. Z* }6 Y
-        Provide information about services available in the community and respond to guests' complaints
- U3 Q+ ?( C$ F6 Y-        Answering telephone calls and handling/ balancing cash
: P6 X& k8 Z  g-        Balance credit card machine # l' o& R8 B; F7 f+ U( y
-        Maintain an inventory of vacancies, reservations and room assignments
4 g. I: L, F- s+ {) h9 E-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
: ?# `( _- w! n2 J+ `-        Present statements of charges to departing guests and receive payment2 @( O8 Q% [: P3 G4 t8 ]
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards ! f2 `* R7 n6 p8 W  s5 K
-        Perform other duties as assigned by Assistant Managers
$ t! D' R$ X9 j" I$ Q+ x3 [Skills/Requirements:; G5 C$ t4 `9 u
-        Completion of High School
8 m1 O, z2 z% ?, X) q0 [-        Strong English communication and interpersonal skills 5 g4 D8 t+ k+ q2 [- v) S
-        Good computer skills     - Z6 I$ K6 w0 F6 D. p  H
-        Must be able to work with minimal supervision in a high pressure, high volume environment! D& f. t0 z2 ]$ v5 }
-        Minimum 1 year experience, strong guest service skills ; M% ?! Z* S# O
-        Ability to work night audit shifts and weekends
/ {0 W8 G9 ?7 S( k& E% t  K-        Emerit professional certification for front desk agent is required  & l: A% q5 a- c$ Y
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' p4 t* P/ P' O4 p" bPlease apply in person or send resume by fax:  780-434-5298  
; j/ z4 e  s8 i& l  v0 kContact Person: Heidi Crites  , x# r$ R5 M; q# ~2 ]# Z. E
Title:  People Resources Director
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