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Position: Hotel Front Desk Clerk (NOC 6435)
) ]# v, R4 d, b0 r# uCompany: Delta Edmonton South No. 2 * `, x1 F2 A4 N5 K& F; p; K
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 / n; ^$ W6 d/ A
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
# [. } N; V* vVacancy: 4 ! g5 V8 J8 m& v% r- p; W. a
% n, u: M$ G6 ]; ~$ MJob Description: / J; j, a5 b3 B: A
- Checking guests in/out 9 p$ n, z. z2 i. L
- Answering guest inquiries regarding hotel services
. P. K, r0 Q3 _$ H R% C- Provide information about services available in the community and respond to guests' complaints 7 q8 k6 G+ Z, {! r- [6 @
- Answering telephone calls and handling/ balancing cash / D- J* U: v7 b8 r7 ~
- Balance credit card machine
' o4 f- p6 L' Q, `$ j* a! u# B- Maintain an inventory of vacancies, reservations and room assignments - B9 O! ~6 f3 N
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
8 V, e$ f5 [/ c- n7 v4 T- Present statements of charges to departing guests and receive payment0 z6 S1 j' q4 I1 O. i6 o! D4 w
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
" k" l7 Z+ u# [2 M* ]- Perform other duties as assigned by Assistant Managers
) I( W9 h4 K) \1 S/ n; RSkills/Requirements:$ e, W0 O! W. _, K
- Completion of High School& o5 B0 j% i3 S( i& d3 M
- Strong English communication and interpersonal skills 2 ?5 g! a' P8 A+ z9 k6 ]; i$ v
- Good computer skills
. a* k5 L& u" F! b' ~$ _2 _: R- Must be able to work with minimal supervision in a high pressure, high volume environment9 P; j" K3 k" l' r3 g4 W
- Minimum 1 year experience, strong guest service skills - E/ S) ], R$ L @3 \5 K5 `6 D
- Ability to work night audit shifts and weekends
, j- S$ C/ g0 t2 q$ u. F- Emerit professional certification for front desk agent is required
4 g- i I7 B. m' s4 |( a0 ?+ c% [5 s! W% B' }
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Please apply in person or send resume by fax: 780-434-5298
( O8 j. W' o$ k( w2 w' uContact Person: Heidi Crites
, t8 M; [4 b0 |, Q8 a8 wTitle: People Resources Director |
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