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Position: Hotel Front Desk Clerk (NOC 6435) + f) F+ ~" O& H# c7 E
Company: Delta Edmonton South No. 2 # [ C% O1 j) S6 C
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
* u0 Z& D+ M. p1 F% k3 `/ |9 Q& GWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
T' ?2 Q$ \% e& l0 _- f7 k4 m; vVacancy: 4 4 ?$ `; D B$ r$ h, i' }, E
: E# Z: W6 w0 t6 W3 u A/ I* J$ iJob Description: , b* N: l0 B: H, g
- Checking guests in/out ^( z8 r4 z4 B2 X0 v
- Answering guest inquiries regarding hotel services
' B! W! t0 `5 S$ r/ \- Provide information about services available in the community and respond to guests' complaints
! M/ M& t( [" m! x' G- Answering telephone calls and handling/ balancing cash
" T; Y# s3 m6 p- Balance credit card machine
4 c" f5 _/ }7 M4 t! m- Maintain an inventory of vacancies, reservations and room assignments ) N; l% F( d: |
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems . k/ i0 p8 k( U. M5 m8 P: V# k
- Present statements of charges to departing guests and receive payment
+ u$ b" q' E: D) A/ H% z- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards ) D1 |2 N- b. X& G) }) E# t
- Perform other duties as assigned by Assistant Managers 3 e i# C0 q! `3 ~
Skills/Requirements:
0 k' h- Q6 y* x( e* y( ~; ?( ^- Completion of High School
5 r' T7 m* F+ ?" r7 H1 j3 ~1 |; K# ~- Strong English communication and interpersonal skills 2 o+ h2 j8 O4 h g: |
- Good computer skills
6 E3 a" Z$ Z* r2 y% u( g- Must be able to work with minimal supervision in a high pressure, high volume environment
/ M8 D, T; ]9 j, r* ?- Minimum 1 year experience, strong guest service skills / \3 g9 A7 A. Y6 c
- Ability to work night audit shifts and weekends 1 A5 H& M- p; e% Q4 G# n
- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298
" t- M" C. H8 i9 u5 I9 _+ zContact Person: Heidi Crites
( z6 h( r' m" x1 z- U5 ^/ fTitle: People Resources Director |
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