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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) 2 _. z( G" _; S) |* @: ^4 W) D4 u
Company: Delta Edmonton South No. 2 + E8 Q+ P- P* [6 K
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 5 B8 z' v7 i. Z! C: `
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
9 p! c3 Y) c! pVacancy:  4  
/ ~* Y& C; W+ u& F
. m5 z& w0 s6 nJob Description:       
+ }2 R1 S  T1 A. X2 i' j, Z-        Checking guests in/out 5 ~- f7 p. L! O' q
-        Answering guest inquiries regarding hotel services0 g% o# ^1 {$ h$ I' O) R
-        Provide information about services available in the community and respond to guests' complaints
7 q4 r$ q* H! u; o# f/ l5 t-        Answering telephone calls and handling/ balancing cash
7 k' o) _1 G3 i-        Balance credit card machine 7 E* i7 R8 \2 P. m3 i' g+ {' C: @; \
-        Maintain an inventory of vacancies, reservations and room assignments
: U  l0 t3 E1 R& k' R# y$ p-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems * m  h  O- j( _; b
-        Present statements of charges to departing guests and receive payment8 |1 @' J, d9 P! }9 [/ P# m, P& @
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards - |0 w+ w* @6 @( p
-        Perform other duties as assigned by Assistant Managers 6 ^& R% c2 k! b- t3 |! S( X4 c- _. l
Skills/Requirements:4 O9 \" [8 B3 U/ d7 v
-        Completion of High School; o2 }- w5 t6 w2 g( c
-        Strong English communication and interpersonal skills
. L7 X% I9 c6 p3 k-        Good computer skills     
, G- `8 E' a3 f-        Must be able to work with minimal supervision in a high pressure, high volume environment# j& E) C0 ^6 D: z5 e7 v' r
-        Minimum 1 year experience, strong guest service skills ! I$ B/ a# M1 }2 r+ U2 j5 ]& `/ K
-        Ability to work night audit shifts and weekends 8 R4 Y8 p# X; \$ N
-        Emerit professional certification for front desk agent is required  1 K" x  J$ R7 r+ C1 u0 Z: B3 z& o7 P  q

9 J2 W3 \$ b  x$ [: ^- Q
) ^# n0 V' v# `5 oPlease apply in person or send resume by fax:  780-434-5298  
* o! q6 @+ e; ~8 kContact Person: Heidi Crites  
* C( x4 A* y& J: JTitle:  People Resources Director
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