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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) - Q9 G. S2 U  H& A
Company: Delta Edmonton South No. 2 ; F$ E) b3 a3 V/ _+ J& J1 g. T' K
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
1 Q- p# A% W* r  C: ]. G6 kWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
2 m5 C$ X) m' x" G& F/ MVacancy:  4  
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Job Description:       
2 O% J8 N8 T7 ]# v8 Y- ~) W-        Checking guests in/out
6 W5 b$ {. ?& i-        Answering guest inquiries regarding hotel services2 |# K/ V2 \# e# e, X  W
-        Provide information about services available in the community and respond to guests' complaints
& _% L( z7 N; v, Q-        Answering telephone calls and handling/ balancing cash
) r) z! F) d0 r2 C& C4 |-        Balance credit card machine
( S# ^- Y2 m5 U8 G' R-        Maintain an inventory of vacancies, reservations and room assignments
) }* r( Q8 @8 F8 J! B+ l* u  R-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
. V6 f# C9 L) p) b& T* u9 F-        Present statements of charges to departing guests and receive payment& Z) E) ~1 b% A
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards / n2 ^7 P% M- D1 P& A9 c
-        Perform other duties as assigned by Assistant Managers " G9 Q" H$ t; Z& J; @4 H) j
Skills/Requirements:5 V, F  ^2 Y- F/ V
-        Completion of High School% [# @8 z+ |) d( ?) D' J8 q. [
-        Strong English communication and interpersonal skills - F* e# r+ l3 S- Z* P
-        Good computer skills     
% R% A( F# C) X9 Z: |+ y/ O-        Must be able to work with minimal supervision in a high pressure, high volume environment- C, U# j# H2 m1 Z; L# y, ^2 ]& f
-        Minimum 1 year experience, strong guest service skills 2 B; X& T# A: T& N
-        Ability to work night audit shifts and weekends 0 W' _" O3 w6 y/ {3 }+ D' [2 F
-        Emerit professional certification for front desk agent is required    s7 @7 N4 e2 @& v6 E$ w5 G
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Please apply in person or send resume by fax:  780-434-5298  
3 Z2 o. C: U4 D; K# }, _Contact Person: Heidi Crites  ! h7 f5 |4 ~9 }: y# ?
Title:  People Resources Director
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