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Position: Hotel Front Desk Clerk (NOC 6435) % d( N: K$ x3 o4 U
Company: Delta Edmonton South No. 2 + C3 z' y8 U$ p0 _0 V" W
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
9 K/ Z8 u- f+ d) v2 EWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits ; ~' K0 E' l. x& f' N: P5 ]2 U
Vacancy: 4 ; g5 A& S9 B" U2 j8 ^% \9 h: X+ ?
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Job Description:
- a, I1 E% a& U9 v' P/ P s, \- Checking guests in/out 2 z3 J* c( r( v# P" I; }; k! F
- Answering guest inquiries regarding hotel services
" {4 a- [0 b' m' F# |4 F) d- Provide information about services available in the community and respond to guests' complaints
; ]( Z7 R/ p! O K) V, G) I( g5 l- Answering telephone calls and handling/ balancing cash 0 s. H! K- G5 C2 Z/ ^1 Q
- Balance credit card machine
d& K$ D. q. {8 |5 D# z- Maintain an inventory of vacancies, reservations and room assignments
V2 z+ L3 f4 W/ ]7 h, B+ ?5 L, O- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
4 h7 y' o+ s; f ]! v- Present statements of charges to departing guests and receive payment/ h6 P8 h! u3 b
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 5 y: }; Q( T2 ?1 c2 i. c/ `* {
- Perform other duties as assigned by Assistant Managers
# Z, G. _9 z" A+ HSkills/Requirements:
. S; r/ K4 H- F- Z% X- Completion of High School
7 n a- h) |5 ~ U. B- Strong English communication and interpersonal skills
& J" o6 V' C: g+ X: l; P& K- Good computer skills + g z& j+ C+ s0 `) d/ T
- Must be able to work with minimal supervision in a high pressure, high volume environment: y" j& V. R# z) F
- Minimum 1 year experience, strong guest service skills
# A) @3 o* w% h( t/ A& i+ s- Ability to work night audit shifts and weekends
* I/ J9 D/ x# N% W" Z- ]- Emerit professional certification for front desk agent is required
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4 l: ]1 G k4 F6 Z( APlease apply in person or send resume by fax: 780-434-5298
( l* q; V; m2 ?2 E+ @+ yContact Person: Heidi Crites " w$ `; e! B# c, d4 C! W! P. v
Title: People Resources Director |
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