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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
) ]# v, R4 d, b0 r# uCompany: Delta Edmonton South No. 2 * `, x1 F2 A4 N5 K& F; p; K
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 / n; ^$ W6 d/ A
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
# [. }  N; V* vVacancy:  4  ! g5 V8 J8 m& v% r- p; W. a

% n, u: M$ G6 ]; ~$ MJob Description:        / J; j, a5 b3 B: A
-        Checking guests in/out 9 p$ n, z. z2 i. L
-        Answering guest inquiries regarding hotel services
. P. K, r0 Q3 _$ H  R% C-        Provide information about services available in the community and respond to guests' complaints 7 q8 k6 G+ Z, {! r- [6 @
-        Answering telephone calls and handling/ balancing cash / D- J* U: v7 b8 r7 ~
-        Balance credit card machine
' o4 f- p6 L' Q, `$ j* a! u# B-        Maintain an inventory of vacancies, reservations and room assignments - B9 O! ~6 f3 N
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
8 V, e$ f5 [/ c- n7 v4 T-        Present statements of charges to departing guests and receive payment0 z6 S1 j' q4 I1 O. i6 o! D4 w
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
" k" l7 Z+ u# [2 M* ]-        Perform other duties as assigned by Assistant Managers
) I( W9 h4 K) \1 S/ n; RSkills/Requirements:$ e, W0 O! W. _, K
-        Completion of High School& o5 B0 j% i3 S( i& d3 M
-        Strong English communication and interpersonal skills 2 ?5 g! a' P8 A+ z9 k6 ]; i$ v
-        Good computer skills     
. a* k5 L& u" F! b' ~$ _2 _: R-        Must be able to work with minimal supervision in a high pressure, high volume environment9 P; j" K3 k" l' r3 g4 W
-        Minimum 1 year experience, strong guest service skills - E/ S) ], R$ L  @3 \5 K5 `6 D
-        Ability to work night audit shifts and weekends
, j- S$ C/ g0 t2 q$ u. F-        Emerit professional certification for front desk agent is required  
4 g- i  I7 B. m' s4 |( a0 ?+ c% [5 s! W% B' }
( F: L1 r* }- D! }$ p2 }2 b
Please apply in person or send resume by fax:  780-434-5298  
( O8 j. W' o$ k( w2 w' uContact Person: Heidi Crites  
, t8 M; [4 b0 |, Q8 a8 wTitle:  People Resources Director
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