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Position: Hotel Front Desk Clerk (NOC 6435) ! y6 e% N3 [/ f& M4 }( |
Company: Delta Edmonton South No. 2
. J6 C. S3 n' i+ ^5 Y8 wLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ' P$ k; Q1 D1 r5 R" W
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
) ^ U; R! b1 P9 J3 o- E4 [Vacancy: 4 6 E3 s4 n+ D9 |% B0 y/ v
/ K9 I8 O. m& f8 A8 GJob Description:
6 U+ W4 B" R7 D S' Q7 b8 `7 M- Checking guests in/out * X2 l: `6 G1 F0 w
- Answering guest inquiries regarding hotel services
4 F7 n$ d5 O5 C5 S- G- Provide information about services available in the community and respond to guests' complaints
- Z$ `; y6 N! ?+ }- Answering telephone calls and handling/ balancing cash . |8 k( z" S( Y" a" S! E& W
- Balance credit card machine ) C+ o+ S: I6 V4 x$ m9 `$ Y
- Maintain an inventory of vacancies, reservations and room assignments : V: n0 f# f: f3 Z, K- j
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 8 Z) \% ?% t& ?
- Present statements of charges to departing guests and receive payment
L7 {9 u! A; o/ O( T2 q K) K- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
" Y3 F7 u/ t) ~( T( M' g; w- Perform other duties as assigned by Assistant Managers " r# j) f& I! _6 ?
Skills/Requirements:
" x) v( M w2 N- Completion of High School& v& r8 r& ?+ w: V
- Strong English communication and interpersonal skills
" x1 T$ o4 z7 _5 j8 @% B( {& k- Good computer skills
% A* [$ A8 j. K' B5 m ~- Must be able to work with minimal supervision in a high pressure, high volume environment, P c6 @0 ^7 h+ `; P
- Minimum 1 year experience, strong guest service skills # q+ [$ s& I" ^' R) o: H! U% r8 M
- Ability to work night audit shifts and weekends 9 I2 C4 E+ @; b- A
- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298
/ U" V; g9 y j) S! d7 _/ gContact Person: Heidi Crites & f( j2 g: O7 k# i! e% [ Y
Title: People Resources Director |
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