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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) ) J& T3 B8 E" o' E
Company: Delta Edmonton South No. 2 3 Q/ p" e4 S2 j0 ~7 e) n( v
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 / @9 ?* L, g& t/ j. ?* H9 Z
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
) R* z, s$ w7 E$ \- n9 ?Vacancy:  4  ; Y6 w# Q: L, J/ _1 a1 V
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Job Description:        7 e; @! A+ ?9 J* `
-        Checking guests in/out 5 @: z2 f1 a; b* R
-        Answering guest inquiries regarding hotel services! R. S; X6 i, e+ h+ K
-        Provide information about services available in the community and respond to guests' complaints + ]5 Q8 [* r8 N7 _3 Z
-        Answering telephone calls and handling/ balancing cash . m# r' b! W/ X  A1 i3 V9 H
-        Balance credit card machine ; J" N* B0 Q$ @& A  u
-        Maintain an inventory of vacancies, reservations and room assignments ' e% {- D# `8 D4 _" _5 \
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 9 g$ z- z6 I# c6 d0 _
-        Present statements of charges to departing guests and receive payment; R6 A, ^* \) `" x
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards ; e8 n/ {& t9 O8 @
-        Perform other duties as assigned by Assistant Managers
" I; U! o& t. e+ R2 h# nSkills/Requirements:; D+ \% c; J" m# |1 A5 L
-        Completion of High School8 T5 D9 D$ F% i% i- |
-        Strong English communication and interpersonal skills   e6 a  j" `6 l' O2 Q$ @0 X% Y: i
-        Good computer skills     / E! f9 Q- v0 n! d
-        Must be able to work with minimal supervision in a high pressure, high volume environment% f6 R/ u  U  n: k
-        Minimum 1 year experience, strong guest service skills
6 s5 C& V' s1 I, C; {$ D, F-        Ability to work night audit shifts and weekends ( K0 W3 \  T* O
-        Emerit professional certification for front desk agent is required  
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Please apply in person or send resume by fax:  780-434-5298    \3 m& L9 K: D4 R
Contact Person: Heidi Crites  , B( G/ u! t  k" A4 g6 p
Title:  People Resources Director
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