ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
3 |$ ~7 ~* l* K, O/ iTerm: 1 year contract
* e+ m, P+ q9 b; ?  ?' NHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
$ V7 R, @: R# B9 s. }
Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
/ W+ g2 T4 N0 U+ Q% Z-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
$ _$ ]8 ]+ y" K; g1 v, p  N/ t-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
& L, B5 b* _. ?' F-Exceptional customer service skills, ability to handle multi-task requirement
- D3 E% A1 g- V  L, a- s  d$ Z-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
- D1 r" c4 c$ j7 H. C, M-Requires police security check at the expense of employee and child welfare check
+ M/ B" J5 F% S  _$ {* Y0 N  S
Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
  s" P( O6 g, XNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.