ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

0 w% l' i: }  W3 P  zJob Description
: L" K# h* E# O) Q3 `-Answer multi-line phone calls professionally, politely and directing the calls correctly.
4 D# L# V) F8 W$ w7 r-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
5 l  W' C: A4 \1 X, Q-Train and supervise volunteers at front counter or reception
4 y* S9 P  t* ^! }3 D" [: l0 g
; Y: ^5 L% U. v8 h0 zQualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

4 G: L$ K+ f/ g" x; U6 WDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
( z* q, E1 l9 x- L1 ]: cNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.