ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
$ Q+ v! f6 X; {Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
5 I) W) L' O: `5 d1 v. p) ]8 w* Z2 I: iClosing Date: October 5, 2010
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Job Description
" p1 u! A* T3 F0 ^/ p% L) P6 U-Answer multi-line phone calls professionally, politely and directing the calls correctly.
0 F+ D' t1 d9 Z: l' l- P1 E-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
1 a, K+ D9 v; g  [( G-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
( i- \: f- q( Z  a+ g-Train and supervise volunteers at front counter or reception

. _& d3 o3 a# [$ k& y, kQualifications:
. k6 T* h% B/ C5 w- I+ O-High school diploma or above, two years or more related work experience
7 S, T2 G: U6 K; h  a( k/ i# Y-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
, F9 p2 k, D! m; K5 W-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
6 S2 Y( m2 |3 I-Requires police security check at the expense of employee and child welfare check
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8 n* I- }5 c2 _9 l( hDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.