ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

5 C6 ?6 {- [/ ~# ]) E/ G1 f/ aPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
! E" x  q+ u+ J1 s$ y8 ^Closing Date: October 5, 2010
$ ]) r: A5 j$ c( {% t
7 z& Y* r+ K. `; \5 G. z; \' [Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
& v$ Y" |8 {- {& e4 f9 J/ A! B-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
/ X: z0 [8 X5 H  T# V-Reports to the program manager and provides clerical support to all members of the ISP team
5 N7 T/ j$ i9 j2 h-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

Qualifications:
+ ]. [% d# U, [9 t-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
! d6 M& X1 }2 R# r+ F" |( n: T-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.