ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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' T) d2 m4 k! l+ MJob Description
2 [6 V9 ]5 ]; T-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
; ~* N6 j# q( L5 L8 V' K" I! j-Reports to the program manager and provides clerical support to all members of the ISP team
; h- a0 S+ b. `5 F. w7 O-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
# C% i8 \# v9 |, ?' \-Train and supervise volunteers at front counter or reception

2 s* G+ j8 Q& `/ b% B1 vQualifications:
1 N  `" C, C5 H. P-High school diploma or above, two years or more related work experience
& N; ~& e1 i$ r  A6 G2 d8 L7 ^& T-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
( {/ X& P) d+ \( M5 v-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
2 G9 D# R: i8 {1 b( P" l-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.