ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
. c. K+ j/ `1 w$ s" {9 rTerm: 1 year contract
4 G. S! ~' A) ^0 H5 t3 e9 J4 pHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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, A+ Z( i. R. |, ]2 E, o7 hJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
. q$ |# g* i/ \5 B0 w/ i-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
0 F0 m+ o" J' {1 U-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
1 X# u1 |# P$ C/ n1 B: i) ~-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
3 ^9 I7 ]9 u7 y5 {! Z8 W) o3 u' G-Requires police security check at the expense of employee and child welfare check
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4 ]4 p: Z. z1 `. D) EDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.