ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

& A) D* g& D' {) ~Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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6 j; Y: d1 b9 b+ G3 R, BJob Description
) a9 \& v* P' ^-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
0 k' N. d8 Y( Q5 p-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
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2 P" b9 p: G% K, ]5 ~: GQualifications:
6 M: {9 ^' J9 X" j% Q- \# \-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
/ J$ I# g  c) D2 N. @0 ~-Requires police security check at the expense of employee and child welfare check

% F/ X2 x' k' {7 N& O; F% V) qDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
0 h9 a1 o+ ]2 J3 F/ ~9 v! \! UNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.