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) ~9 c7 c3 T6 q/ oPosition: IT Small Systems Specialist 8 `! H3 c/ Q) I4 H2 q1 x5 n
Reports to: IT Manager 9 @8 z* b2 E* ?& i- G8 f* K
Location: SYSCO Edmonton
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Position Summary:
* G% e- B- A3 k6 [% ?1 H; g4 rThe IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.2 t; j- N8 N5 _, K! {& N
/ j" p. ~: A& C$ R/ bResponsibilities:
( t& b5 @, i# m§ Provide high level of customer service to internal customers6 \* o' k+ ~' m) x
§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution / Y: g9 M' H e. ]! L$ T7 z/ e
§ Hardware and software installation, configuration and implementation0 N/ z. W i" ^+ o4 X
§ Ensure software and hardware standards and other policies are adhered to at all times v/ g5 [' x+ T- y9 }! U
§ Liaise with Corporate IT Helpdesk# Z: Q2 U/ L, |6 s2 }3 ]0 w1 |
§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
; s- k5 f: c" v4 p2 w§ Develop and maintain good working relationships with internal and external parties
5 ?7 o4 s- g+ ^! [§ Special projects as required
3 I* P% F% p3 s§ May be required to provide after hours pager support for emergency trouble calls
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Qualifications:
+ X( Z+ |* u/ x5 g§ University or College degree in Computer Science and at least 2 years of related work experience
7 m$ P9 P/ X3 J§ Strong interpersonal skills with the ability to work with others and work under minimal supervision
. M+ Q" U0 j8 u. {3 x7 j* n§ Fundamental commitment to customer service
0 N/ b2 F- `1 A9 u3 r C! }2 A6 M: g§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
) X5 d2 I! n4 q+ V! T( {§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware; `$ j& P9 R: P: D- K0 Z
§ Experience installing, supporting and troubleshooting client desktop software
' }' l, p3 O$ O8 A9 B§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems$ @! |# j3 f) t
9 ^" R' m4 u/ c, sClosing Date: September 16, 2005$ J7 N5 a$ d( T J! |+ X6 _, G
4 G. ? w. K' H) S% qInterested applicants should forward a cover letter and résumé to:
, ? W, i9 j8 C: B; QBeverly McIntosh, Human Resources Coordinator7 @ s7 _% M8 W; i
Fax: 780-451-3546. W- X a% b8 T
Email: HR.Edmonton@sysco.ca
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; X1 T6 E. z; V6 R3 ?+ |Position: IT Manager
& A. I/ L7 ~& l% s. v) A6 P5 JReports to: Director of Finance & Administration 9 m, f9 R* ~4 h. M
Location: SYSCO Edmonton0 }# J# ~9 O* l' z3 M6 l. U$ W" ~
: N9 R( I1 D# ~3 CPosition Summary:- I3 [3 ~& }! E; T/ f6 p/ \
The IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto).
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. w0 W1 N# x1 P3 O. J2 N- rResponsibilities:$ ?6 r& o' t, \/ `
§ Manage a stable local IT environment 8 P ^, k+ t7 k3 Q6 z1 _. @# d
§ Manage and coach staff in IT group, ?3 A, |2 B$ |) H& t
§ Oversee and provide small systems technical support0 B, n. N: Z) S. V5 b; k7 y
§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives1 P5 a7 F- g, c
§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports$ m- |+ B! N: }3 u; h# U. q; P$ l1 ?
§ Hardware and software configuration and implementation$ q6 A9 ^: u1 u( C$ E3 }. D
§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to
4 O3 P M7 @ ^7 g§ Ensure software and hardware standards and other policies are adhered to at all times$ h, ~, w4 \, r* a- v! M5 `0 D
§ Perform network administration at the domain level; managing user accounts and network access
: B# A; t$ F# D, t) I§ Develop and maintain backup and restoration procedures; x' W2 J& H$ x+ V p7 D% v
§ Develop and track IT budget as well as IT capital spending plan u) c( v( S) X
§ Liaise with Corporate IT Helpdesk
- J1 W/ b) T6 ?2 u! n% S§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
4 h2 c- v/ v. l1 L9 {' f! E( o: L§ Provide technical and procedural recommendations to management
$ s& U8 |" W9 A; n1 s§ Manage user ID request and approval process in conjunction with Director of Finance/ C) v# ~) K1 e% _9 M/ f( S& E
§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT- f3 T& e! U% g& n" \
§ Coordinate and support end user training
" s; P7 L3 |7 x- i§ Develop and maintain good working relationships with IT related suppliers and service providers2 `5 K ]4 q3 ~ w+ h" Q% _
§ Collaboration on development of internal intranet and external website maintenance
( M$ O* j% {# d) R2 h7 [) f9 G§ Manage all printers in the building
! K& s0 _9 S1 w1 V; l§ Special projects as required7 c0 B' Q, \# s; }0 c4 ^
§ May be required to provide after hours pager support for emergency trouble calls( I' w7 e- {& {+ |% P
! }2 e: h3 C [& @2 }Qualifications:; p8 {) ?5 g$ h8 _
§ University or College degree in Computer Science and at least 5 years related work experience0 M4 S$ j2 I: y& X: s. v5 x
§ Excellent leadership and organization skills
: `# M2 N4 Y8 @9 r( V4 R§ Able to manage a local IT environment while working within a Corporate IT structure at a national level k. O( Z, `9 R4 ^8 [* ?
§ Strong interpersonal skills with the ability to communicate at all levels within an organization
! b( c* u/ E" n6 p§ Strong small systems technical support experience: G4 C- S, d) h6 ?4 c
§ Fundamental commitment to customer service and process improvement5 B2 ~, l \0 c
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
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Closing Date: September 16, 2005. T7 }4 I- M8 R) R9 b& Q, H
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Interested applicants should forward a cover letter and résumé to:/ P; B/ Y# O; u* ~, ?: I
Beverly McIntosh, Human Resources Coordinator/ X1 L" W, @- @3 F# z* n5 n! v
Fax: 780-451-3546' d$ k: |3 u1 k+ g! b: I1 I
Email: HR.Edmonton@sysco.ca& m/ t: a1 r c$ D0 F
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转自华枫论坛 |
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发表于 2005-9-8 17:35
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发表于 2005-9-11 21:42
