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) j, B3 _: K' b& X9 Z" B r8 X: xPosition: IT Small Systems Specialist ( e& }+ {- h5 {0 D6 V+ n
Reports to: IT Manager
5 G/ I9 `' g4 R1 I8 tLocation: SYSCO Edmonton
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Position Summary:, t/ U1 B4 ? ^1 H! z( e1 w* F5 f6 R _
The IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.
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4 c# G, a- K4 ^4 N5 W: T7 M' v" r! jResponsibilities:7 `( v# A2 s( ^( s, D# ?
§ Provide high level of customer service to internal customers
( I" d2 S, O7 v5 m; |" ?§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution 4 _! a" J& l5 x) N
§ Hardware and software installation, configuration and implementation$ X- M& T6 L7 L) _- N8 ?2 b" s( b
§ Ensure software and hardware standards and other policies are adhered to at all times
% N2 t( R6 ~+ o- b) O% K/ e, Y* ]§ Liaise with Corporate IT Helpdesk2 S. V& ~- R; d
§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert+ A+ w) E. H: B. A- c1 j' [8 z
§ Develop and maintain good working relationships with internal and external parties
: W2 ?2 W; F1 k7 t% v: l§ Special projects as required' Q1 \: L1 d9 _7 F% X5 C
§ May be required to provide after hours pager support for emergency trouble calls
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% F" { s- c1 f+ QQualifications:
3 o& O8 X& x+ @' B* Z8 m§ University or College degree in Computer Science and at least 2 years of related work experience- P% l+ g" B; z6 ]& d6 L* P; P" p
§ Strong interpersonal skills with the ability to work with others and work under minimal supervision; i! R( v) G1 ~& A3 [
§ Fundamental commitment to customer service
5 q8 k/ N# L6 w, h4 G# B7 H# D' W§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
: T' S$ b3 [+ j( H6 t§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware
' C% t( I6 l1 m2 K: G3 P§ Experience installing, supporting and troubleshooting client desktop software& E7 G2 P+ T" o i
§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems# \" F, O' K' }6 W0 h4 q
5 @3 U3 Y3 H0 g" RClosing Date: September 16, 2005" Q; i! d) s! ~9 p, [; ^; @2 P/ e# i" d
2 m& C4 ^0 Z# c( KInterested applicants should forward a cover letter and résumé to:
! X% i! L: u: b+ Y- VBeverly McIntosh, Human Resources Coordinator, I1 r5 T) N6 Y
Fax: 780-451-3546
8 q4 e' h; u5 {1 L& yEmail: HR.Edmonton@sysco.ca
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) b) y9 u9 D0 D. [* \# YPosition: IT Manager ; U- M. m. [% j" [( s
Reports to: Director of Finance & Administration $ J7 Q! t$ R: U
Location: SYSCO Edmonton
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Position Summary:
8 z) j, ~( y0 U7 VThe IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto).
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Responsibilities:
& B. v& K# W! |( K' y( v§ Manage a stable local IT environment
% X- X, M, G0 T' [§ Manage and coach staff in IT group9 Z% ?+ x" F x) `8 f
§ Oversee and provide small systems technical support4 F8 }- u3 |) t" ^, I- I8 t
§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives
, y8 U% O2 ?8 F' f7 X! `§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports' b4 J& M4 A+ ]( Q$ q L
§ Hardware and software configuration and implementation: S$ O: J! y( l$ [
§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to
# ~' m! ]$ ]4 ~- X: b7 t§ Ensure software and hardware standards and other policies are adhered to at all times
0 w& P* r' u3 R( r6 L§ Perform network administration at the domain level; managing user accounts and network access9 K& @1 G. r0 `4 A. e6 m" G& B
§ Develop and maintain backup and restoration procedures* Y P0 @# l1 C& [: w
§ Develop and track IT budget as well as IT capital spending plan! `* [) j8 G, F1 B' r7 H8 w
§ Liaise with Corporate IT Helpdesk
! q$ s) ~1 K1 s8 Z: t! A§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
, Y9 B7 I1 A, K; z4 J" B+ ^3 {' N§ Provide technical and procedural recommendations to management
1 {4 X% ^9 [! @+ n* p7 L§ Manage user ID request and approval process in conjunction with Director of Finance3 @& p! {# ?2 X+ u
§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT3 k5 \% W! E, R
§ Coordinate and support end user training
1 l0 }0 D1 j1 i§ Develop and maintain good working relationships with IT related suppliers and service providers% k* _# w4 @" J( f
§ Collaboration on development of internal intranet and external website maintenance, y/ E7 V1 J3 |2 |$ h& A5 {' F; J
§ Manage all printers in the building; m! S: A$ E; A1 E2 F
§ Special projects as required
. e2 J" g7 j) J2 b7 ?) b6 |2 Y§ May be required to provide after hours pager support for emergency trouble calls m) S U6 m8 Z' c. ]& n4 S' R
' q% B8 y; o* T0 oQualifications:
" ^/ ^. s+ \0 {6 E. M§ University or College degree in Computer Science and at least 5 years related work experience
9 }, P F- S/ ~/ Q5 ~# l' @§ Excellent leadership and organization skills
/ k+ ]6 g' z6 j; L, Z: s§ Able to manage a local IT environment while working within a Corporate IT structure at a national level$ e6 [% B. }0 i$ y
§ Strong interpersonal skills with the ability to communicate at all levels within an organization9 o, Q% E! \* U! y3 A
§ Strong small systems technical support experience
: @6 n" X2 Z+ ?! l6 C* b§ Fundamental commitment to customer service and process improvement, Y, ]" ]9 ~5 t" V
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
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Closing Date: September 16, 2005/ b: _1 g- w5 M, w& `$ A$ m
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Interested applicants should forward a cover letter and résumé to: ?5 t. R# |' y% V, d5 E7 x
Beverly McIntosh, Human Resources Coordinator; j' J. H" b, s1 P5 |
Fax: 780-451-3546
4 }! Q+ n! ^& M. x% {6 SEmail: HR.Edmonton@sysco.ca* s- l8 ~5 W" _
/ b, [) r2 {" A4 v1 a" T3 ]转自华枫论坛 |
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发表于 2005-9-8 17:35
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发表于 2005-9-11 21:42
