Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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8 [6 t, v$ o$ I•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
( N1 Q$ D$ a' f7 N- U•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
2 [* m9 u9 u. S6 t) @•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
/ P4 b3 I) @. u" B# i•        Accept and process registrations for participants or attendees at various special events and staff training
+ y2 S- V% i( c$ G•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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( P7 z" a( P5 u* V$ Q( N; g. m- ~Qualifications:

$ L& K5 F' [1 u/ x1 @: e6 N•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
5 A: u: x5 p' n1 G3 X4 _! Z; i•        Skill in Desktop publishing is an asset
6 P& h9 {# ^$ D, N•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
( }0 B, u% W) U' l# n: s•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009
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' A! ?* O& L% _& _6 P" Z- dPlease forward your resume to:
0 F  a' M; J9 U" Y7 J5 q* \& E" p, xYWCA Edmonton
Recruitment Coordinator
0 \2 f! c6 k9 C. w- K, A+ ^100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org