Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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% S" k1 |3 B% C/ Q* w3 wReception
$ {  K# M! `) d& L  O2 D; P& U•        Greet and provide assistance to incoming visitors
1 @) V3 M* E5 `$ X4 j  w& b•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
& |/ G- D0 E* R+ B' s3 N•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

5 A( I+ J" d/ \6 I; c9 _  qAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
3 J$ k1 d2 l; _3 q0 u4 K•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
# n' P/ F$ i) k: D$ g+ L•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
& x* c$ \; N; {$ N•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
' z. G4 z# g  }" H) T•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
+ x0 e( W9 k- R& V* V•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

: Z% q# W5 h5 i# e•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
9 K7 P2 E  }6 I1 K# O•        Skill in Desktop publishing is an asset
* [. }; R6 P1 |9 y6 F$ v  m; l•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
  s! i. R7 l7 d- `1 h1 V•        Strong customer-service skills
" Q3 J  j* b2 L' N•        Strength in multitasking, prioritizing, and meeting deadlines
9 Z8 w& y8 L. N) ^7 G7 ]•        Able to work independently
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7 _2 y/ N% J, TClosing Date: July 13, 2009

+ j/ x5 r; G) GPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
0 M' q$ c: k- g' r# z100, 10350 – 124 Street
7 b7 c" l: N4 G1 t7 NEdmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922
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  c! N: |% ]5 r$ Y6 O8 YWebsite:  www.ywcaofedmonton.org