Receptionist

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Receptionist

- Z5 S& S1 W( R8 y9 pThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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4 M% v3 I9 L: z# _4 w( vJob Duties/Responsibilities:
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7 E+ v. R$ U+ `5 _& xReception
5 S% J! y6 O+ C•        Greet and provide assistance to incoming visitors
2 B& E9 g. h7 W: q•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
; S" b5 U! K: ?•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
4 j' v; `' B) B4 U9 S•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
- U& X& E/ B3 B* T* J" B•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
0 V/ v) T) ~1 W  G" l$ q•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
. g/ W6 A9 o7 z) W. ~•        Assist Business department with weekly bank deposit and processing         payments
2 U3 y1 S  g4 S2 w" M•        Assemble and forward information packets as requested

Registrar
" A' v0 v0 q, m/ j' \' h8 F•        Accept and process registrations for participants or attendees at various special events and staff training
( t( O+ m" ~8 X# ]. M6 t' q/ G•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:

/ u2 p& N" j/ W% I# Z( b# a•        Minimum 2 years office experience in areas related to office reception, and office procedures
1 E! `7 g4 K$ _& r2 q  r3 R•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
) I5 F; M6 t' ~9 ]7 w- m$ u  I•        Skill in Desktop publishing is an asset
3 r& C4 c4 b7 d9 K•        Excellent verbal and written communications skills
% q8 O7 A( U3 s$ G1 V•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
- w3 U7 |; M$ ?; f2 f9 K•        Strong customer-service skills
. I) r+ {( N5 s. ~9 A! B& X6 }& ?•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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9 v! M5 v) \6 q6 w- s8 TClosing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
& x; m& |# c7 I; NRecruitment Coordinator
100, 10350 – 124 Street
/ O& _# T8 e" Z2 U) }Edmonton, AB
T5N 3V9

; N: ^/ P$ B; L! A: n# Y5 q2 F4 KE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org