Receptionist

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Receptionist
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) H% t+ q- e  [1 m3 H2 Q! bThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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Reception
* c+ V( P* s* }•        Greet and provide assistance to incoming visitors
" r# p, y/ r1 l9 \6 v8 N% q•        Answer multi line telephone system
1 R$ G7 a9 G" j+ S; Q9 z•        Receive and distribute mail and deliveries
$ n! J& A7 |% \8 ~7 x; ~•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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  _* {: @% u0 b# C* t* _+ pAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
# Y& }- ~- q" g  b0 k$ v) Z9 b- q•        Update and maintain databases as assigned, including those for Fund         Development and Administration
# D$ G- B) D; W* j•        Assist with task management for administrative volunteers
4 ~& y) J) P9 q5 z•        Create monthly staff bulletin and prepare for distribution
$ I: ]6 `3 Y9 G( @4 n' C3 J& U•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
  x8 M7 k: P' M•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:
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1 s3 s; o3 x8 l! ]& {3 v•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
& D1 w+ m, G- G+ l$ t•        Excellent verbal and written communications skills
* y$ s. R- |2 ]2 X/ R5 ]•        Mindful of need for accuracy, detail and discretion
8 o+ X# Q9 J1 x2 s•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
! `* X/ t1 ^3 {•        Able to work independently

Closing Date: July 13, 2009
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# X* J+ I; B0 W6 u* m3 {5 L& pPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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. K, f4 s5 r3 u% C, M( H7 X0 r. uE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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2 l% n3 ^/ w0 t  _Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org