Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

' r% K2 S& O" K9 ^( |4 mReception
•        Greet and provide assistance to incoming visitors
( r" H5 i6 _2 q3 o•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

5 ~+ O; ^1 F, @, I) I4 G# ?Administration
•        Receive sort and distribute mail and packages; post outgoing mail
+ U4 t# A$ ~$ ^8 l3 z% b•        Sort and distribute mail and deliveries
6 r6 T, \1 O  G•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
) k9 ^3 f/ s7 P- c•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
2 l0 u( P  _- e1 {- M•        Create monthly staff bulletin and prepare for distribution
% M& _2 k: Q; S6 a•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

8 x, y; k' _$ y0 @" A' Z" J- E4 wRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
* Y$ E7 W# U. ?•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:

3 q( \  ?( Z$ o) x•        Minimum 2 years office experience in areas related to office reception, and office procedures
% t" B1 t$ g7 z  S( q2 `, b•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
3 X* P* E& o% s" b. [•        Excellent verbal and written communications skills
# ^  D, T0 C$ y0 b, A) e•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
" `3 T7 A4 c0 F+ z•        Strong customer-service skills
! ~* v, \; E7 w8 c, s4 |•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009
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4 A7 s1 }/ ?, {6 tPlease forward your resume to:
YWCA Edmonton
. a5 X4 g% ^0 i! E7 P0 BRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
: f/ ?* ^* Z& M% t& EFax:  (780) 425-7467

0 P! o7 n. K) f5 m7 v* [Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org