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Receptionist
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The YWCA is recruiting a Receptionist. The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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5 ~- v* Y, f( kReception
1 A+ Y& b* t5 f) v" Z• Greet and provide assistance to incoming visitors% a* D' R) W: \' a
• Answer multi line telephone system
* l4 |$ y* d1 f& |' e" u• Receive and distribute mail and deliveries. r. l0 I6 D% o4 H. I" O
• Arrange courier services for all departments. D6 R3 d9 P) _$ |3 w
• Oversee Y-Knit program; provide support to its volunteers
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Administration( q% w5 C4 _, v- W/ H! u
• Receive sort and distribute mail and packages; post outgoing mail! e. e* q8 X0 m% b" e% N7 n
• Sort and distribute mail and deliveries- Q$ e2 e, ? d8 U3 y
• Provide clerical support (e.g. word processing, data entry, photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to all departments of the agency & X( _& Y$ A1 M; n) [
• Update and maintain databases as assigned, including those for Fund Development and Administration
+ p5 Y, {- d: Z• Assist with task management for administrative volunteers
0 X: D' k9 o: D1 C9 t/ L4 d' d$ b1 o• Create monthly staff bulletin and prepare for distribution8 k% g) O# k* Y; d
• Assist Business department with weekly bank deposit and processing payments
% C6 L- g$ H3 J: r8 _• Assemble and forward information packets as requested$ T5 }, S+ C4 U
0 f' |. L) g* _, v$ w7 t6 ?6 W9 DRegistrar6 _$ k6 _3 Y4 [ [! r" c9 e& a5 U
• Accept and process registrations for participants or attendees at various special events and staff training) k, G: ]9 V# F
• Process payments for ticket orders and registrations
# v+ ~) I. F# O/ h( ~) N• Assist YoWoChAs Outdoor Education Registration as required( R% }* ?. T# b* r5 V
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Qualifications:$ m9 K( d2 |3 r7 S ]0 J7 D& b
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• Minimum 2 years office experience in areas related to office reception, and office procedures" u2 q4 L% s+ y% e" [* c
• Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
0 C2 B: V& w4 H• Skill in Desktop publishing is an asset/ m; y( `8 ^0 }2 Y9 j
• Excellent verbal and written communications skills ' f$ g+ ^ r" _, C0 ?. a
• Mindful of need for accuracy, detail and discretion3 w/ K1 t* y# @5 {) V. Y
• Able to interact in a positive manner with diverse population
8 r1 ^! t- k2 `& O A+ I$ v4 a' w( b• Strong customer-service skills ) Q1 }+ @# n/ V+ L5 ^3 [( ]# ~
• Strength in multitasking, prioritizing, and meeting deadlines
3 b7 g5 E1 n) y* N• Able to work independently
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Closing Date: July 13, 2009$ U! A: c6 B3 S; \
( q/ u+ r$ e! L8 `: H j7 W7 aPlease forward your resume to:
! n$ v7 q0 o& R! C- z. j# H4 VYWCA Edmonton
' s- [! P9 b- n3 m& ?% GRecruitment Coordinator
" ?) F- B. w3 _- Q) I' y; l7 D100, 10350 – 124 Street |3 h/ ]! ~- {' g
Edmonton, AB
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2 h6 W8 A3 Q: m1 V* R& hE-mail: recruitment@ywcaofedmonton.org- t% n$ \4 l0 j+ E0 x- Y5 p5 |+ [
Fax: (780) 425-7467. I3 }/ ?# r+ R g( O
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Telephone: (780) 423-9922 8 H2 Q# J5 z6 L/ U) j( q
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Website: www.ywcaofedmonton.org |
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发表于 2009-7-6 09:10
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