Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

' ?0 O8 T5 Y* @; i( `Reception
& d8 o$ D% C/ z# {* P•        Greet and provide assistance to incoming visitors
% i6 H. W* {8 ^•        Answer multi line telephone system
% U( K2 k2 \  `6 l•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
5 H. d7 e; C& P- k) o, g•        Oversee Y-Knit program; provide support to its volunteers
$ q2 h9 g7 {5 f  v/ y. K/ I' x
Administration
•        Receive sort and distribute mail and packages; post outgoing mail
# G, V% v" R, Z•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
7 I! ]- Q) v( v- c" p; o•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
7 Z# A% @4 b. f, L( q•        Assemble and forward information packets as requested
6 ?7 o. k4 j% y( u) m
Registrar
7 F3 W$ Q( f8 H: k* g% V& e•        Accept and process registrations for participants or attendees at various special events and staff training
; w* ~, `9 v$ y, ?0 X•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

  H% v; P0 o9 E
( d* t- X0 M6 R: G2 C+ FQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
" F: x: N& ]0 X) l  x•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
. x+ ^: w9 y/ [+ a3 u- ?•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
* \0 N1 N, q8 K- ~8 M. T4 S% `* ^•        Strength in multitasking, prioritizing, and meeting deadlines
  g0 w1 \; {) v•        Able to work independently
, s; [  F6 L* E8 u2 W2 R4 X
. O, X2 f1 ?6 SClosing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
: F3 V6 M& J6 s, S) V$ URecruitment Coordinator
) p1 f) I$ m* H  v% O  n4 k; |100, 10350 – 124 Street
& |7 f2 \( l- S; K! q0 E" LEdmonton, AB
7 W9 X* e6 O$ C0 w! \; z9 ~T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
2 t8 h7 `% F* `! o* J& u) YFax:  (780) 425-7467

Telephone:  (780) 423-9922
7 x% |0 {' y1 l) K
Website:  www.ywcaofedmonton.org