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Receptionist2 B: c- J7 A( H
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The YWCA is recruiting a Receptionist. The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:: |6 G, Y z6 v1 c/ B' ]/ }# V0 V
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Reception
8 o+ p6 P: n/ r7 p9 S• Greet and provide assistance to incoming visitors% G5 M6 X1 B7 M6 |$ a* u/ \. I( ~
• Answer multi line telephone system5 v: K# m+ c/ t o
• Receive and distribute mail and deliveries
' |: m4 a4 t; m, |9 Y/ d" f/ A6 s6 z- }5 b• Arrange courier services for all departments
3 u. f% Y, j( v( R8 U• Oversee Y-Knit program; provide support to its volunteers' D4 n$ }, Y' K
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Administration
7 @4 \% q# u; E2 V u K6 T• Receive sort and distribute mail and packages; post outgoing mail% ]9 B: ^7 F4 p6 `* x
• Sort and distribute mail and deliveries
: _% j2 r3 z( n1 O. a• Provide clerical support (e.g. word processing, data entry, photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to all departments of the agency ! F* W6 A: |' a/ Q3 U
• Update and maintain databases as assigned, including those for Fund Development and Administration; R* H' o) |, R. c- m
• Assist with task management for administrative volunteers 9 |! h, }# J" b6 n( M. Y
• Create monthly staff bulletin and prepare for distribution4 o' w9 i5 o9 {% [
• Assist Business department with weekly bank deposit and processing payments
( q1 L& z! g. p$ {7 c' l• Assemble and forward information packets as requested3 ?1 f6 v2 d4 ]2 R
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Registrar
1 A" J) J& w! J. B( Q! M1 p• Accept and process registrations for participants or attendees at various special events and staff training
6 [: S c. G1 |+ V; X• Process payments for ticket orders and registrations# |7 C5 @0 X$ w9 Q
• Assist YoWoChAs Outdoor Education Registration as required4 r( w- W2 d; N7 |
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- T" J, k* ^8 \5 TQualifications:
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• Minimum 2 years office experience in areas related to office reception, and office procedures
5 l, G5 D" s+ n: R, R5 m• Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.( _9 }9 Q3 `. ^- i2 L
• Skill in Desktop publishing is an asset
L( R% S& w8 g# ^& h9 \6 V% j' Z• Excellent verbal and written communications skills ! n% G Q6 C5 ~. `6 t+ @' J
• Mindful of need for accuracy, detail and discretion8 N/ k$ {6 Z" R- d# L: x! `* E5 p
• Able to interact in a positive manner with diverse population8 d3 I1 a! q2 f! @( D
• Strong customer-service skills
% M' E$ E( \6 L& e$ `/ M• Strength in multitasking, prioritizing, and meeting deadlines; g+ U2 j" t$ n! K
• Able to work independently1 @5 L: l N. [; @" S2 t, ?% U
& g% j7 L; q/ Y7 C! v& QClosing Date: July 13, 2009
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, ]! ]' F3 v& {- ~( ZPlease forward your resume to:
1 E3 q, x9 d/ C# a' ]YWCA Edmonton
& r* g2 W# F& U( v+ |1 }6 ]4 ?Recruitment Coordinator. M& g: A4 O( q
100, 10350 – 124 Street
0 K$ H- ^" ]5 m# t/ U* yEdmonton, AB$ |+ U/ ?3 H" y$ ]; P& S
T5N 3V9
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E-mail: recruitment@ywcaofedmonton.org3 Z2 d* S" n, g9 Q2 I j0 d3 V
Fax: (780) 425-74679 Y) W/ P4 P* \& b
_# I6 _/ Q/ k2 a* i6 Z8 GTelephone: (780) 423-9922 7 d5 ] i+ N$ v6 t# H
0 }& a% R/ E5 Q: Z- N2 ^8 hWebsite: www.ywcaofedmonton.org |
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发表于 2009-7-6 09:10
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