Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
6 y- S2 i8 V; N/ UJob Type: PART TIME/FULL TIME
Positions Available: 1
& u/ @7 L6 o* ~3 y: z) v: SHours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        
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  c% y( E4 L# j5 N5 s; \% IApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS
Branch: HUMAN RESOURCES
7 _4 W, c0 B  E4 s8 fAddress: 1N - 10020 100 ST
% Q$ L% A3 b' w# S7 XCity: EDMONTON
Province: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
+ I9 {, x/ s4 i, b, M: m, u( QContact: JONELLE PALAFOX
5 Q4 }: u) d0 bContact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: