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Position Title: Help Desk Analyst (ADV114)
1 B& |5 L# u' PJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
4 m2 R; W# [, H7 C, h! ?, Y7 C, UQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team $ G: J# Q+ l8 f/ j0 ^
Location: Edmonton * F3 W& {* N, p; `
Duration:
9 O) l0 }" o" A [Job Type: PART TIME/FULL TIME 0 N8 I* x% S. n4 i6 f
Positions Available: 1 2 j4 t [$ j6 I: ?7 w; W1 W" }
Hours per week: 25-40 % D$ T2 B( R+ x c7 I9 n
Position Start Date: Immediate Opening % B3 O" v+ p2 ]6 m& u3 U1 G
Application Deadline: Jun 30, 2005 2 _6 L/ t; [* H# F' {, O
Remuneration: Salary/month -or- Hourly % S, ~) w" v4 r, F! B8 j) P
Min: Rate: 15.74 ' i8 c2 a3 @ N# z( Z0 f
Max: # ?4 N2 }' P& R8 x, A- p
$ {5 r+ a9 n7 f# RApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. + ~5 b$ d9 U- W9 ^
Notes:
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- g' N) X4 ?% n% Y5 m7 G3 u/ d; pEmployer: TELUS
' X4 D& N g& o w0 f( vBranch: HUMAN RESOURCES
& W9 \: s9 F# r) a3 LAddress: 1N - 10020 100 ST & O- b, K* K9 y" h1 E3 J
City: EDMONTON + Y: w J, [; y/ c+ C
Province: AB 0 p; ]$ P% o- C- ]. ~: B* K
Postal Code: T5J 0N5
2 ?7 h9 e! _* ]% o' O) f* t) J1 TWeb Address: http://www.telus.com
# |- m! w$ z+ q1 @+ ~Contact: JONELLE PALAFOX % C9 }/ ~ G; S7 v( p) [! w) Q2 Z
Contact Title: RECRUITMENT COORDINATOR
( ~* {( U0 |+ ^7 j2 w* ^8 [Fax:
% h$ j4 j1 S7 P* R( MEmail Address: |
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