Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
, ?( \  i  j: r6 s, `1 j/ KJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
7 E+ g& }! Z* O1 vLocation: Edmonton
Duration:  
# F! a5 C5 C+ [3 ]Job Type: PART TIME/FULL TIME
. r3 D0 {/ ~/ @3 w. _4 ~- gPositions Available: 1
% H0 t! a( G2 g5 NHours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
  k; Z  T% A, c6 G2 L( u9 H& i+ KMin:    Rate: 15.74
Max:        
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& q4 n1 ]$ p( ?* VApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
3 ~% b4 I8 ~. R$ S+ J! QNotes:  
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+ ^% `7 c7 ~& M. F. l" PEmployer: TELUS
Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
Postal Code: T5J 0N5
# B: o9 o; W. M2 D) r/ d9 M2 ~Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
8 b& {; ]1 R2 l. ]Fax:  
3 }$ W7 _) c! d4 k) _Email Address: