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Position Title: Help Desk Analyst (ADV114)
- r7 i; }9 U' d# N' e6 OJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. ' X a/ ~( f$ R4 Y8 p1 \
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team 4 r! d" r2 Y, `% G! X
Location: Edmonton 5 R% n1 i$ |1 R0 W4 E1 b& |' [) D# a
Duration: / ?& y$ S1 m; S1 g! V9 x
Job Type: PART TIME/FULL TIME ' ^( u3 M+ u2 i) d0 @
Positions Available: 1 1 N' z2 H/ L, D% P: N, r5 i
Hours per week: 25-40 + n* A# U( V T" _
Position Start Date: Immediate Opening f4 J% f, k9 Z1 p/ @
Application Deadline: Jun 30, 2005
1 x6 N( d# W7 G) Z1 URemuneration: Salary/month -or- Hourly 2 {8 R% V" x% ~3 O* b& A
Min: Rate: 15.74
7 J o( d! X+ U) W5 ]( PMax: $ a1 X% C: V. C, t$ L" b5 w
+ k6 ~% T- _; Q) ^+ k/ JApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS 9 i5 H2 R: C/ A" ?2 x/ P5 d
Branch: HUMAN RESOURCES ) L; S5 B1 Z4 W5 j9 G& \- P5 p
Address: 1N - 10020 100 ST
2 j9 C0 E! w- ~+ ~9 GCity: EDMONTON
# W: g" h# U4 Y, pProvince: AB 0 E" G0 T6 ^9 h! b
Postal Code: T5J 0N5 : d0 z$ ~8 \2 w! j( `/ M+ M
Web Address: http://www.telus.com
8 |0 K; q8 ^& t: CContact: JONELLE PALAFOX ; `0 ]$ I p0 p
Contact Title: RECRUITMENT COORDINATOR
0 h4 ~. j- O- G2 ]8 }Fax:
" j# F+ k: `% J3 s T0 b# I2 LEmail Address: |
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