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Position Title: Help Desk Analyst (ADV114)
X5 }! @4 g$ _5 n, x$ O- c: eJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
' t" q5 S( ^5 a1 D. ]- |Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
* \) \/ m- I8 L$ ^/ K0 ?* WLocation: Edmonton
; d5 ~( D2 a4 W% _' zDuration: ! I# Z" j3 N+ a! E: L/ ]5 s) W2 l
Job Type: PART TIME/FULL TIME
$ P6 v7 C' C: v, _- G6 yPositions Available: 1
9 N" B* Q# i+ U2 @5 EHours per week: 25-40 " M( Y1 J$ l& ~& X6 O
Position Start Date: Immediate Opening 9 X% U3 I5 L* ]. l3 V
Application Deadline: Jun 30, 2005 / d: Y3 M6 j2 U. x$ @- u. {
Remuneration: Salary/month -or- Hourly , c u- J t. T& |: K; D1 M
Min: Rate: 15.74 2 { q0 W( c @" a5 _
Max: % D8 Y, r3 d' d
0 F, B$ I5 J- v AApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. . ^ r: K2 H# E6 z+ t
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{+ Z- C( X5 F* REmployer: TELUS
; b$ s- o" `- N8 U+ o1 W2 ~4 P) v. [Branch: HUMAN RESOURCES 8 C7 S/ m4 R: Z7 D, J& h
Address: 1N - 10020 100 ST , x5 J: [5 z8 H* B7 m' Q
City: EDMONTON
! b6 i; a- o! A, x) gProvince: AB 1 f6 q1 W( w' R+ m4 ?% R* d
Postal Code: T5J 0N5 3 E( U% w7 X& {1 `5 t6 T8 N' e
Web Address: http://www.telus.com . e( o* e# J3 Q9 x9 G
Contact: JONELLE PALAFOX
! l: V6 K1 V6 l0 Z qContact Title: RECRUITMENT COORDINATOR
2 S( p6 @; _8 W. ]; t# }Fax:
: F* {6 ]3 D; [/ b9 U: K: V4 xEmail Address: |
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