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Position Title: Help Desk Analyst (ADV114)
/ \# U: k9 x0 I' Y: }4 E3 B" dJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
& ^; R' _' i( v( HQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team 4 j- \! S. p9 ~) @
Location: Edmonton / L/ H3 P2 y( T1 V5 O' n
Duration: 2 k( Z, t& t* e1 o
Job Type: PART TIME/FULL TIME
- x( C4 ?6 q. S- R& Q' ZPositions Available: 1
' d l% @0 m1 p+ S: oHours per week: 25-40
0 h) p5 L- O5 ZPosition Start Date: Immediate Opening # Q/ q% J, ]4 p% Z, C, a
Application Deadline: Jun 30, 2005
# @% X) G& o/ C& h. n! C: [5 VRemuneration: Salary/month -or- Hourly 0 J) e$ A; s. E M
Min: Rate: 15.74 0 P7 R# Y, i9 |, T0 b% P' q
Max:
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' A `0 k6 h- @1 D8 b& ZApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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0 L! {8 F4 n& x3 F5 IEmployer: TELUS
% ^7 v7 P( M5 {1 z& NBranch: HUMAN RESOURCES % V. N: j, l. `" D: a' }
Address: 1N - 10020 100 ST M% _# |7 W4 V: h' O
City: EDMONTON % S8 r0 J+ u& R( V: F: T7 l
Province: AB 8 w- y: z( f9 j, l2 C: Q, X
Postal Code: T5J 0N5 . f$ x- w1 D) x
Web Address: http://www.telus.com
/ z& Q5 X& Y1 e. s* m m8 TContact: JONELLE PALAFOX
3 d, N7 ?% e1 C$ c0 F ZContact Title: RECRUITMENT COORDINATOR ' K& ~, ? [) M6 i) G% X
Fax: ! c2 {6 d$ U. o+ P
Email Address: |
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