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J.D. Power 2007 Initial Quality Study

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鲜花(1394) 鸡蛋(16)
发表于 2007-9-18 08:33 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
点下面的图片下载pdf格式文件:+ I  q7 z. s' C# |

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Z
鲜花(0) 鸡蛋(0)
发表于 2007-10-2 15:06 | 显示全部楼层
The above is a 90-day quality study. But most people don't keep their cars for 90 days only.
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Here is the 3-year dependability study:% r( B. a2 s8 X4 B
(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.)1 J# P% I9 r  M6 j. m& q
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http://www.jdpower.com/corporate ... ase.aspx?ID=2006133
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6 t" r  h+ ?( E9 S' F2 {% H[ 本帖最后由 Z 于 2007-10-2 16:09 编辑 ]
鲜花(0) 鸡蛋(0)
发表于 2008-4-2 16:38 | 显示全部楼层
我服了, 这个调查好"准"哦~~$ z: |# G, R6 T* u3 O

' \8 v& {1 q! b$ E! ^/ ~& L7 S, l$ s0 d[ 本帖最后由 酸葡萄 于 2008-4-2 17:42 编辑 ]
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