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[招聘信息] Job posting

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发表于 2007-7-9 19:50 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
JOB POSTING
) r* X, o: d: z2 w! p4 S2 ^- y' k7 v  FOR
- N, c( H$ D) R# a2 NOPERATIONS MANAGER - VENUES & PROGRAMMING3 n, j0 C' O' d9 h& L  l

$ M. g" c$ J6 _- }REPORTING RELATIONSHIPS7 r! D. A0 U# \3 [1 r) g, f8 U/ K
The Operations Manager - Venues and Programming will operate with a  ! ], s2 D( |" i* Q4 I1 U' q& L& e
direct line reporting relationship to the SU´s Manager of Programming  ! z& ~8 s/ D2 I
and Venues.2 H' [& W1 ], j+ g
7 R$ U0 N1 b/ h# o
ROLES AND RESPONSIBILITIES
8 p- Y! O  ~0 H, b/ m& LThe duties of the Operations Manager - SU Venues are diverse and  
7 N$ J8 j2 H1 `extensive, and are targeted at the all round smooth operation and  - U4 y/ h) r$ F
financial and operational success of the Horowitz Theatre as well as  
5 x9 ~: l& t, W& v' g8 lthe logistical organization and smooth rental of the additional  
* i. a4 T6 V% j. _venues within the realm of the Students´ Union.  In the light of that  
0 t4 G/ R  r. \- i4 R5 ~' pbreadth and complexity, it is not possible to fully define or  
2 N6 K; K; ~% ^! Ydescribe all roles and responsibilities in a document of this kind.   
; h- @$ K: }: M7 C- EHowever, the main roles and responsibilities of the Operations  
! h2 p% M+ a- z% r& U# iManager are as follows:
$ x: f" D/ G3 r. E% p  C- W( h" v, Z+ L6 h
1.        Space Roles and Responsibilities) h9 K2 R1 @6 I$ w, Y. ]
" k/ O/ C6 B% d* r' U4 k$ a% h
a.   To ensure, at all times, that the venues listed below meet the  7 F2 y& g, G2 v0 x, }
appropriate standards, requirements and needs, and contributes in a  5 z- ^" p: e. M  M
positive way to the smooth operation and success of the individual  
- m+ ]1 ^( C% b- A' krenter.
! g0 x' R8 y& B3 o0 q- G% a8 I·     Myer Horowitz Theatre1 ]2 _- j9 X/ y; M6 T
·     Dinwoodie Lounge
, z* a& b1 K; e- x- X8 k1 f·     SUB Stage
* N& T. f- T0 k: _0 l4 t9 u9 n" e( ?6 h+ b
b.   This includes, but is not limited to, the following:
! B9 m4 ?" w+ ?( S' Z2 h) |·     To plan the capital and supply expenditures to meet the  7 U3 z/ I+ a7 q! T; _
production and facility requirements.+ L+ {8 d6 Q2 `$ A) Q
·     To ensure the day-to-day compliance of the venues with existing  
8 ^: Z) M, c1 O2 Vsafety regulations and building policies.
2 g; V+ c7 Y+ t! E, B5 `  s2 sTo ensure that the maximum potential of renters is met.
6 ?- V0 k5 [* e, Z& ?1 n' D. a$ ^" Z3 {
2.        Marketing and Promotion
5 K  o3 P6 \& V6 K; i5 S0 W$ r1 Y$ l( @5 y) B' G" s% Q  X
a.   To develop and implement a marketing plan for the venues that  
9 V! I2 L7 ~7 U7 X0 P( x) jfocuses upon advertising and promoting the venue to faculty,  5 T/ U5 i- f- n( S" P' U* j- b! |  m4 Q
students, and internal and external clients on an on-going basis.  
+ z  \2 e! f2 x% T& eThis strategy will include implementing and/or delegating the following:/ D7 ]8 I- P' \- g  T& M
·     To develop and maintain promotional materials, the Horowitz  1 d. v2 n5 F( F8 @' k/ c
Theatre and SU Venues home page, newspaper and other advertising; to  
' E! o4 L, x6 v* Etake advantage of other internal and external advertising  6 \& B2 s# {9 A- N$ i% g" ^3 G
opportunities; and to develop press releases and other promotional  
, N( ^& V, j" M+ a" y0 }5 Dliterature on an ongoing basis.( w/ ]+ k/ [1 k  c0 e
·     To coordinate tours of the venues for potential renters.
  ~! I) M! A" X·     To promote upcoming events in the Horowitz Theatre through the  $ o, J6 k1 S4 Z  t% d8 y3 _
use of the Horowitz Theatre Home Page and the SU Events Calendar.3 @% e+ g( W- \5 N( ^. n2 Q
·     To develop new external clients for the venues.
" h, e0 {6 A1 V5 x/ S7 p& m9 Q9 l1 F) R/ K

1 D, H$ t# c% c0 v0 E$ q/ q3.        Staff and Supervisory Roles and Responsibilities
# y& f4 r; z6 L( v# r( z! |# m% _4 l; f
a.   To ensure, at all times, that the venues are adequately and cost-
5 b# a0 d' t5 s4 m% N' ^  beffectively staffed, and that the staff utilized by or within the  
" @; H( P0 t! I6 w. R8 @venues meet the appropriate standards, requirements and needs, and  ! M2 F' |* R! S0 @
contribute in a positive way to the smooth operation and success of  4 h/ R# h& D1 }$ I* J7 b
the renter´s events. This includes, but is not necessarily limited  5 z/ ]! k) F/ {6 b- g+ M: }2 `
to, the following:
* r9 W0 J. P  p/ q5 K·     To be responsible, under the direction of the Manager of Venues  + J- R4 y2 ?3 t5 v  {, t. n
and Programming, for all staff issues including hiring, disciplining,  " t% l" m0 Z, t$ t7 u
evaluating and terminating, as necessary.# V2 h% Z# I3 d" o) d( q4 v
To ensure that the Horowitz Theatre is adequately supervised at  - u. [4 S$ }# g9 s& p: a4 r
all times, this includes the development and implementation of such  ; P1 `7 T7 M4 R, m6 ]: Y, l2 n# \
schedules and rosters as may be necessary to ensure the effective and  2 L" E& F+ b# b  D- x; O
cost-effective supervision of the venues at all times during which it  ( [: u2 ?, v3 l! D% g
is in operation or needs to be in operation.
6 p2 ~' {+ o! f3 _# \0 x·     To work with the Technical Director, when necessary, to ensure  
. e( |3 T5 j  S" A& r, b4 sthat an adequate and appropriate level of part-time staff exists to  
* s" V% o: F; q3 g" Q8 W7 o$ C' nfacilitate the smooth operation of the venues and to ensure all  
! [9 r: u2 o- O; l" l3 c, q! q: Z3 Irenters needs are met.
( Y; H/ W- g1 N9 E·     To work with the Technical Director to ensure that the skills  
/ m; R/ v/ r5 R  Uand attitudes of all subordinate staff are appropriate in light of  0 ^1 y  `+ V2 f0 V2 k# V
the roles they must perform. This includes providing adequate and  
$ ]' x, q/ x0 T4 feffective training (and re-training) in all applicable and  & J& A7 k- [* @) l
appropriate areas, and ensuring that the Policy and Procedures manual  ( `* W. q0 g4 {2 h* ~: m4 }
is kep up-to-date at all times.
: |* R" l4 m& Z·     To ensure all staff are trained in and committed to providing  
8 N/ R4 H; p+ Qexcellent customer service to all renters.
. ^" h2 P' I& L5 z* W·     To work with the Technical Director to arrange staff  ! B. Y, g: z% O4 s  e6 f
scheduling.  To handle payroll related matters, under the guidance  
) \2 F1 N% K2 Uand direction of the Manager of Venues and Programming, concerning  ! F, F' ~! R2 N* @
the staff of the venues.
8 Z+ A/ _8 e2 a; V( }& O$ {·     Working with the Manager of Facilities and Operations to ensure  
* @7 M8 s$ Q. `- i4 X7 fthe appropriate setup/tear down of each venue." s" l9 t* c  z+ a& A  r9 R8 _+ Y
·     Working with the Manager of Programming and Venues to ensure  
- K. y$ d; ?6 ]8 Xthat additional requests such as licensed receptions are arranged.
. m' t: n, v1 n) k  T3 z6 `
% H" p% o$ J. `3 h- [# \( z/ [. `3 y$ f8 X
4.          Overall Financial Performance
( m. a0 o4 J$ W0 E
; K+ x1 C; [& l: n# Ta. To ensure, at all times, that the Financial and Administrative  
0 w7 C+ N1 [+ ]% ^% jsystems and processes utilized by or within the venues meet the  
4 I1 s  n; X  Z# _' g" Q3 B; d& oappropriate standards, requirements and needs, and contribute in a  
9 l1 o# I1 d1 e% @2 G5 {; |$ Zpositive way to the smooth operation and success of the venues. This  ) {; O  m/ N" V  |
includes, but is not necessarily limited to, the following:
1 X- X/ ]1 h/ k7 N; F* H5 E! B4 U To provide input and expertise in the formulation of appropriate  
6 m7 Y1 O8 S% Y, k' @operating budgets covering the venues to the SU´s Manager of  
: K; u9 v5 y3 W  o  p; VProgramming and Venues and to discuss and refine those budgets  3 @. a1 I, l4 Z' y, ^) I
Manager of Programming and Venues, and Manager of Finance &  
! Y& P# b6 Z4 F7 m5 KAdministration prior to their submission for final approval.
4 w) [+ A' s3 c5 ]·  To manage the venues in a manner which adequately and effectively  
6 ?* I: z6 g5 H- ~reflects the budgets approved for the venues and/or which reflects  
5 I/ K5 H) F7 y7 n' Tthe best interests of the venues and the Students´ Union.
  x0 b0 x0 i% {) ^·  To function as the key player in the submission of financial and  ' w" e2 s7 ?# B  R- y2 e1 B# @5 x
administrative documentation covering the venues to be used in the  4 X4 `1 H% M: P; m9 v) K2 }% w
compilation of monthly and annual financial statements, and such  
+ I( S, N1 Y. D  K2 f4 e2 dother reports as may be necessary.
: ~0 f- n6 X0 i% @* [·  To discuss those financial statements and other reports, together  
- n: t# `. L. ]' j. D; Y  Nwith all financial and administrative procedures, with the SU´s  
0 M$ f( y3 i% }1 PManager of Programming and Venues and Manager of Finance &  % j) _2 F+ b1 t
Administration with a view to determining and implementing action  
# r- `8 x0 C3 }" Z: }' Jaimed at improving the financial and/or functional effectiveness of  
: M6 i. I) I. k( |; I' ~the Horowitz Theatre.
- u  A! r/ K. P5 E·  To ensure the existence of adequate, effective and accurate job  
. F7 s7 l% {& h9 }costing systems to be used in connection with the determination and  4 Z* M% p' M% U4 `
setting of appropriate prices for rental and staffing rates for  3 O9 P% K# {2 a6 h( y! j2 G, \
events held in the Horowitz Theatre.
, B# y9 c& b* W3 }·  To develop accurate documentation to be used in connection with  : Z" `7 A- u" Q
the billing clients, and to forward such documentation in a timely  ) F. g, f+ J# y2 [# r& d
manner to the Accounting Department.& Q% @3 a8 y/ V4 f. }; o, @9 d
·  To recognize, address and handle all matters relating to financial  ( G" f6 T1 g1 R/ z6 V2 O7 c3 H
and administrative procedures and systems in a manner which reflects  
! p6 m9 U2 X; g) Sthe requirements of the SU´s Manager of Programming and Venues and  ) W6 W2 z' Z4 a+ g0 j
Manager of Finance and Administration, and in a manner which    \- o- B# g: x( J
contributes positively to the smooth operation and success of the  % I$ u7 u$ E: R2 H( n; @3 ]3 d
venues.
2 e, ?. m0 x& d. Z6 b
4 w4 f/ M! o0 ]5.          Overall Roles and Responsibilities5 B0 I+ e2 p  w: s
a.   To ensure, at all times, that the systems and processes used in  ' j6 Q. B7 I. [6 ^
renting the venues meet the appropriate standards, requirements and  
4 U2 T! N7 Q: Sneeds, and contribute to the smooth operation and success of the    Q0 R( G0 u- D9 ]
venues. This includes, but is not limited to, the following:6 D# y+ |( V: j' i2 S2 v5 c4 X

0 |  B3 U: [9 b; R+ J·  To recognize, develop and set in place such rental procedures as  
- U7 k6 o& ]5 o" Lmay be necessary to ensure the smooth operation of the venues, this  ! s9 u7 r; v1 N# Q. R) h- G
is to include but not necessarily be limited to systems and processes  * X$ V' X2 P3 T0 |9 S0 w# O0 ^
in the areas of contracts, inventory management, contract evaluation,  ! R% r1 E, a: V% U
pricing, costing, equipment usage, rental/contract invoicing,  
# \% t0 Z7 N7 p7 ?! ~2 ytogether with such other systems and procedures as may be necessary  & n8 ^  u3 A. \2 m
to ensure the smooth, secure, efficient, cost-effective and  
7 ^' H# s0 j& `- _% gfunctionally-effective operation of the Horowitz Theatre.# p3 O; a* f' J# k' `
·  To recognize, develop and set in place such operational procedures  
% H, o6 k/ W' X4 T0 a# l$ tas may be necessary to ensure the smooth, efficient and cost-
4 N/ I2 x$ ^2 x' @& h% feffective operation of the venues.
. z0 y; k9 x& h# u* v6 L·  To negotiate rental lease agreements (contracts) relating to  
6 m) s* s  w  D' S6 i! }( }dates, rates, staff and miscellaneous charges.. W5 g* I- d; D" Y
·  To ensure that adequate inventory is available at all times and  
4 g( A+ k+ s7 @) n# a, {. Wthat such inventory is stored and issued in effective and secure ways.* @1 ^, K2 ^7 p1 J2 v. W
·  To consult with renters as to facility issues in producing their  
% F- x2 \& J2 O9 mparticular event in the venues.
% O" ]) e7 y. E* `( b0 g·  To provide the venues on-site staff with such documentation and  . a- k0 V& v5 I  Q8 t/ U
supporting information as it may need to effectively fulfill the  
  }$ ?! ?6 V% {' wroles they are to perform to ensure the success of the renter´s event.  p, I& q4 Z; v4 h6 C$ X
·  To produce quotes in respect to staffing costs for a particular  : Z9 n0 h3 d9 P! m" f& Z+ Q
rental with consultation with the Technical Director.& w( o! X$ M& u% ~, [3 l/ a6 U
·  To ensure that all queries raised with the venues whether from the  ' U; I; C$ [3 j  N8 @! S
SU or renters, are promptly and effectively handled and adequately  
( c  a' s) C" F% _" j, Oanswered, and to ensure that such action as may be necessary in  
4 w5 b5 j  l& d: c% g. @  pfollow-up to such queries is taken in a timely manner.
  F3 y6 n; ^3 J- P4 M To ensure that the venues and its capabilities are adequately,  
, s2 j2 O9 V# J2 Jeffectively and cost-effectively advertised and promoted, and that  
) |' Y, m5 Z) V9 nthe cost of such endeavors does not exceed the budgetary provision    k, x0 f" g  H  ~/ l  |/ f6 C
made for them unless prior approval is given by the Manager of  
. S4 z( v9 S8 s+ X" m5 hProgramming and Venues.9 N3 E, J' V+ N( L& m4 i3 h# h
·  To act as an informed and knowledgeable resource in the case of  
* y% g! o5 h/ `5 U8 isignificant challenges and/or problems surrounding the tasks of  
+ W4 \$ K+ N% q% }+ y9 Jmarketing, administration, operations, and any such other matters as  
+ ]( t7 U7 ~5 F$ z" U, bmay provide such challenges and/or problems.
2 j6 |* A! t5 D  _- z( D- f; J) ~·  To attend such meetings as may be required to support the smooth  
" j5 U3 v9 e! I" Z' ], J$ W. Uoperation of the venues or the Students´ Union as a whole.2 X) Z! Z& C, [6 I' ^, T
·  To perform other job-related duties as may be required by the  
  {! a0 q1 T) J/ k( w. j8 l/ TManager of Programming and Venues in order to ensure the smooth and  
+ U3 @1 X# w& X; N  _  csecure operation of the venues./ G, \: F. b2 a$ O* R$ ?% x/ M9 W
·  To recognize, address and handle all matters relating to overall  8 I* h6 ?! Y: t
operations in a manner which reflects the requirements of the SU´s  8 q2 W! k+ S. S' @: [
Manager of Programming and Venues, and Manager of Finance and  
- l( ^& j% v9 @9 f: IAdministration, and in a manner which contributes positively to the  
7 a* y+ l7 N2 }2 Xsmooth operation and success of the Horowitz Theatre.8 p1 _/ l" J5 K; e! r8 y
" |+ I7 I- l1 n( r8 B' C
QUALIFICATIONS:2 I1 |1 `- P( O
1)             Minimum two years related post secondary education, or  
: c! r: S4 a+ ]/ R2 @' n  c: Van acceptable combination of education and experience.
( z% c+ N) D1 x3 \# @. Z2)             Supervisory experience.0 `( U2 u) J- h: S( Z
3)             Ability to create new initiatives with little or no  
+ S' D( ~; Y' F/ g5 ~supervision.
) W' o% p' a$ M# S4)             High level of creativity( r% c: L" H# B  @0 |
5)             Knowledge of budgeting and staffing procedures.
2 l- b  [5 X  T( @$ P' ^6)             Excellent organizational and communication skills and  
+ }$ P# J: z/ d; D7 Qstrong writing skills.# Z7 l4 J+ d8 y( O4 V+ A
7)             Dynamic individual with experience in large group and  : c. R, R7 q- Q$ _
one-on-one promotion.+ S$ W! Z+ M( y: w) s6 q
             Ability to work with students, staff, University  1 {# D/ L1 U: I" B. x  z8 `0 n
faculty and administration with a dedication to providing excellent  - r* a6 l; L. K- _/ `6 B. Q
customer service.) w8 \1 `  r, w, M- X5 D
Union exempt position, x6 T( E# T- I9 P$ C
July 6 2007/ v9 v+ _, k: g, a; }/ ^$ s

# v1 Y+ n2 ]+ f" D1 w, i& \Please state salary expectations
; L. k5 V! j  L) A& l5 Y
% ^% a' i! B& NPlease apply in writing to: Val Stewart, Personnel Manager, Box 600  4 |0 e; f/ o. J7 L# w) z
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.
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