Job posting

芳草萋萋 · 发表于 2007-7-9 19:50

JOB POSTING
  FOR
OPERATIONS MANAGER - VENUES & PROGRAMMING

REPORTING RELATIONSHIPS
The Operations Manager - Venues and Programming will operate with a
direct line reporting relationship to the SU´s Manager of Programming
and Venues.

ROLES AND RESPONSIBILITIES
The duties of the Operations Manager - SU Venues are diverse and
extensive, and are targeted at the all round smooth operation and
financial and operational success of the Horowitz Theatre as well as
the logistical organization and smooth rental of the additional
venues within the realm of the Students´ Union.  In the light of that
breadth and complexity, it is not possible to fully define or
describe all roles and responsibilities in a document of this kind.
However, the main roles and responsibilities of the Operations
Manager are as follows:

1.       Space Roles and Responsibilities

a. To ensure, at all times, that the venues listed below meet the
appropriate standards, requirements and needs, and contributes in a
positive way to the smooth operation and success of the individual
renter.
·    Myer Horowitz Theatre
·    Dinwoodie Lounge
·    SUB Stage

b. This includes, but is not limited to, the following:
·    To plan the capital and supply expenditures to meet the
production and facility requirements.
·    To ensure the day-to-day compliance of the venues with existing
safety regulations and building policies.
To ensure that the maximum potential of renters is met.

2.       Marketing and Promotion

a. To develop and implement a marketing plan for the venues that
focuses upon advertising and promoting the venue to faculty,
students, and internal and external clients on an on-going basis.
This strategy will include implementing and/or delegating the following:
·    To develop and maintain promotional materials, the Horowitz
Theatre and SU Venues home page, newspaper and other advertising; to
take advantage of other internal and external advertising
opportunities; and to develop press releases and other promotional
literature on an ongoing basis.
·    To coordinate tours of the venues for potential renters.
·    To promote upcoming events in the Horowitz Theatre through the
use of the Horowitz Theatre Home Page and the SU Events Calendar.
·    To develop new external clients for the venues.

3.       Staff and Supervisory Roles and Responsibilities

a. To ensure, at all times, that the venues are adequately and cost-
effectively staffed, and that the staff utilized by or within the
venues meet the appropriate standards, requirements and needs, and
contribute in a positive way to the smooth operation and success of
the renter´s events. This includes, but is not necessarily limited
to, the following:
·    To be responsible, under the direction of the Manager of Venues
and Programming, for all staff issues including hiring, disciplining,
evaluating and terminating, as necessary.
To ensure that the Horowitz Theatre is adequately supervised at
all times, this includes the development and implementation of such
schedules and rosters as may be necessary to ensure the effective and
cost-effective supervision of the venues at all times during which it
is in operation or needs to be in operation.
·    To work with the Technical Director, when necessary, to ensure
that an adequate and appropriate level of part-time staff exists to
facilitate the smooth operation of the venues and to ensure all
renters needs are met.
·    To work with the Technical Director to ensure that the skills
and attitudes of all subordinate staff are appropriate in light of
the roles they must perform. This includes providing adequate and
effective training (and re-training) in all applicable and
appropriate areas, and ensuring that the Policy and Procedures manual
is kep up-to-date at all times.
·    To ensure all staff are trained in and committed to providing
excellent customer service to all renters.
·    To work with the Technical Director to arrange staff
scheduling.  To handle payroll related matters, under the guidance
and direction of the Manager of Venues and Programming, concerning
the staff of the venues.
·    Working with the Manager of Facilities and Operations to ensure
the appropriate setup/tear down of each venue.
·    Working with the Manager of Programming and Venues to ensure
that additional requests such as licensed receptions are arranged.

4.       Overall Financial Performance

a. To ensure, at all times, that the Financial and Administrative
systems and processes utilized by or within the venues meet the
appropriate standards, requirements and needs, and contribute in a
positive way to the smooth operation and success of the venues. This
includes, but is not necessarily limited to, the following:
To provide input and expertise in the formulation of appropriate
operating budgets covering the venues to the SU´s Manager of
Programming and Venues and to discuss and refine those budgets
Manager of Programming and Venues, and Manager of Finance &
Administration prior to their submission for final approval.
·  To manage the venues in a manner which adequately and effectively
reflects the budgets approved for the venues and/or which reflects
the best interests of the venues and the Students´ Union.
·  To function as the key player in the submission of financial and
administrative documentation covering the venues to be used in the
compilation of monthly and annual financial statements, and such
other reports as may be necessary.
·  To discuss those financial statements and other reports, together
with all financial and administrative procedures, with the SU´s
Manager of Programming and Venues and Manager of Finance &
Administration with a view to determining and implementing action
aimed at improving the financial and/or functional effectiveness of
the Horowitz Theatre.
·  To ensure the existence of adequate, effective and accurate job
costing systems to be used in connection with the determination and
setting of appropriate prices for rental and staffing rates for
events held in the Horowitz Theatre.
·  To develop accurate documentation to be used in connection with
the billing clients, and to forward such documentation in a timely
manner to the Accounting Department.
·  To recognize, address and handle all matters relating to financial
and administrative procedures and systems in a manner which reflects
the requirements of the SU´s Manager of Programming and Venues and
Manager of Finance and Administration, and in a manner which
contributes positively to the smooth operation and success of the
venues.

5.       Overall Roles and Responsibilities
a. To ensure, at all times, that the systems and processes used in
renting the venues meet the appropriate standards, requirements and
needs, and contribute to the smooth operation and success of the
venues. This includes, but is not limited to, the following:

·  To recognize, develop and set in place such rental procedures as
may be necessary to ensure the smooth operation of the venues, this
is to include but not necessarily be limited to systems and processes
in the areas of contracts, inventory management, contract evaluation,
pricing, costing, equipment usage, rental/contract invoicing,
together with such other systems and procedures as may be necessary
to ensure the smooth, secure, efficient, cost-effective and
functionally-effective operation of the Horowitz Theatre.
·  To recognize, develop and set in place such operational procedures
as may be necessary to ensure the smooth, efficient and cost-
effective operation of the venues.
·  To negotiate rental lease agreements (contracts) relating to
dates, rates, staff and miscellaneous charges.
·  To ensure that adequate inventory is available at all times and
that such inventory is stored and issued in effective and secure ways.
·  To consult with renters as to facility issues in producing their
particular event in the venues.
·  To provide the venues on-site staff with such documentation and
supporting information as it may need to effectively fulfill the
roles they are to perform to ensure the success of the renter´s event.
·  To produce quotes in respect to staffing costs for a particular
rental with consultation with the Technical Director.
·  To ensure that all queries raised with the venues whether from the
SU or renters, are promptly and effectively handled and adequately
answered, and to ensure that such action as may be necessary in
follow-up to such queries is taken in a timely manner.
To ensure that the venues and its capabilities are adequately,
effectively and cost-effectively advertised and promoted, and that
the cost of such endeavors does not exceed the budgetary provision
made for them unless prior approval is given by the Manager of
Programming and Venues.
·  To act as an informed and knowledgeable resource in the case of
significant challenges and/or problems surrounding the tasks of
marketing, administration, operations, and any such other matters as
may provide such challenges and/or problems.
·  To attend such meetings as may be required to support the smooth
operation of the venues or the Students´ Union as a whole.
·  To perform other job-related duties as may be required by the
Manager of Programming and Venues in order to ensure the smooth and
secure operation of the venues.
·  To recognize, address and handle all matters relating to overall
operations in a manner which reflects the requirements of the SU´s
Manager of Programming and Venues, and Manager of Finance and
Administration, and in a manner which contributes positively to the
smooth operation and success of the Horowitz Theatre.

QUALIFICATIONS:
1)          Minimum two years related post secondary education, or
an acceptable combination of education and experience.
2)          Supervisory experience.
3)          Ability to create new initiatives with little or no
supervision.
4)          High level of creativity
5)          Knowledge of budgeting and staffing procedures.
6)          Excellent organizational and communication skills and
strong writing skills.
7)          Dynamic individual with experience in large group and
one-on-one promotion.
         Ability to work with students, staff, University
faculty and administration with a dedication to providing excellent
customer service.
Union exempt position
July 6 2007

Please state salary expectations

Please apply in writing to: Val Stewart, Personnel Manager, Box 600
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.

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