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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?4 R3 b- V6 ~+ P9 q6 L
下面是我们之间的通信:
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1 G2 j0 z+ w4 Q3 Q" I8 EI have browsed various pages on your site, with no error. On what specific
9 z) v) j+ j2 D3 SURL are you receiving this error message? Please do advise.3 O5 ^3 w: h; a

7 Z' M( R- O' iThank you,
. p; n8 H" `: F- Q/ o( A) R9 PDerek D. Newton, # }0 W! L$ L( u) }# |, T
Network Operations Center, Tera-byte.com
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fanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):; U- X# B  X0 M* l
> Hello Mr. Smith,2 N$ S( s% `* _2 B+ V
>
# s) V* k, ^, k$ W, B: K> Thank you for your reply. But I met the same problem many times today and
* \! L1 A8 S" Y/ z& [many visiters have the same porblem. Would you please check
2 }8 g( c" Y# {' v" hhttp://www.edmontonchina.com again? Maybe the first time is OK, but when you
  ~6 U' z9 u/ s+ @/ nclick many links you will find the problem. Thanks.6 o) C' |' r/ g: ?& F6 F3 [3 z5 B
> # b1 Z; Q' U) N7 h0 ^. [1 R
> The problem is:
: j+ J  W% w" A7 u> Internal Server Error
9 i: x  C1 U$ E2 `) \! {0 p- e' x> The server encountered an internal error or misconfiguration and was unable
/ F9 t* g0 a! Z! xto complete your request. " t0 ~) A; v6 F7 I& `9 y; B+ m; n, a- X
> Please contact the server administrator, webmaster@edmontonchina.com and * v. X9 f* I( ?3 @' X" o
inform them of the time the error occurred, and anything you might have done . ]" ~4 c* }& I5 i
that may have caused the error.
, S8 t. A+ Z9 i/ p1 e4 i>
& W& i6 K8 X8 T+ {7 M> More information about this error may be available in the server error log. 1 |! ~# Y4 ~7 J2 T; ]$ w
>
4 R7 ~) B& u9 p6 W% v>
8 f' K: c; g0 k  c) O! e0 \7 i> ; }9 e& J0 k; m) L
> ----------------------------------------------------------------------------+ Y! d# l+ _  R3 B/ k, W
----
2 C8 y; _3 w4 l; r6 O6 r>
. \0 B1 g- l: T% B# \- S7 @& p& v$ b> Apache/1.3.27 Server at www.edmontonchina.com Port 804 ^6 k$ x# Y. Y, C. n" g
> ----- Original Message -----
% c! c- @2 C. S0 L% q% t. L8 s% D> From: "Martin Smith via RT" <support@tera-byte.com>
# c$ W4 N; T5 C5 g; q6 J, [> To: <fanyang_ect@hotmail.com>1 X: [! d& I7 z; n& |
> Sent: Tuesday, November 02, 2004 9:40 PM( r5 H# z9 k2 r) M* T. z
>
# w5 d$ C3 A$ X( ~( ?4 U2 u5 D> " \# I) Z, ]% I% B  ~- M& M! L5 |
> > Your website seems to be coming up fine right now.
( a9 ~& c: e- ^/ k, a- R4 u> >
- ^# E* _: ^' C( K) Q> > Feel free to contact us again if you have further questions.
9 ?9 ]$ t) o: m/ R  `: o> >
9 j- O* D1 n- D$ l% e> > Martin Smith( |2 d2 C2 P$ @8 b
> > Network Operations Centre
4 t; l% Y* _) _- |3 m  S* |: X( v> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,4 V* X+ s2 {$ D7 U, I* _; _; v3 H

/ H3 f/ q/ M: e# P7 j8 }& X) @2 xThis error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently.
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I hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.. p1 F. ~% X2 Z. \

- I: U: D: j- I6 n$ r[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
大型搬家
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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